Technology Effect on Communication Essay
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Technology And Technology Essay
How Has Technology Changed Communication? Essay
Communication Technologies
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Communication And Technology Essay
1. Technology Effect on Communication Essay
The approach of communication has changed a lot due to technology. Technology has helped shy
individuals pursue more friendships leading to more communication. "A considerable (48%) of
young adults in Western societies report shyness; thus, large numbers of people experience fear and
avoidance of face–to–face communication, which affects their lives in many ways" (Lynne &
Keaten, 2007, p. 350). These new ways of communication due to technology has assisted these shy
individuals in entering the world of communication a little more smoothly. One who is shy does not
have to endure a face–to–face conversation as much as one would have before this modern
technology. The assumption of removing face–to–face communication is that shy individuals...show
more content...
More than likely, a screen name one made as a child does not accurately portray one after they
have matured into an adult. Also, as suggested by Duck and McMahan (2012), screen names such
as shyguy24 and toughgirl117 may be used by those who see themselves as a certain personality
and chose to create a unique, different online persona. By seeing these online names, one
automatically thinks this guy is shy and this girl may be tough, or a bully. Although these are the
names, the individuals could be a completely different person in everyday interaction with others.
Screen names are a big aspect in communication that alters identities from technologies, but there
are many others. "Status updates, for example, do not simply let others in a network know what a
person is doing or what a person is thinking. These updates present a person's world view to others
and how he or she wishes to be seen" (Duck & McMahon, 2012, p. 223–224) An individual may
write in a very positive way on a social networking site when updating ones status, but in
face–to–face exchanges one may be a very negative person. On a social networking site, there is
time allowing for one to analyze a status, and think about the way others will view it before posting
it. This time for analyzing and filtering a message is not given in face–to–face interactions, which is
how this technology is aiding in changing an
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2. Technology and Mass Communication
To live in a world where there is no means of using technology and having no system of
communication, it's an ideal for some of us people to think about. Which in this case, that means that
there won't be an information being exchange; communication between family, important
information that government put up on the internet, and what is happening around the world, no
Facebook, video games, cellphones, computers, cars, or even military weapons for the military or
even tools. Almost everyone around the world have some sort of technology that they can use or can
access to. The role of technology is significant tool since the Paleolithic Era, when Stone Age man
started using rocks and sticks for hunting. As the years progress , technology started to become more
improve , advance and enhanced to be used in our daily life .Now those improve technology gave us,
to have, transportation, radio, television: "Technology has brought advancements in agriculture, due
to which food produce has increased. Owing to the developments in engineering and architecture,
building robust civil structures has been possible. Technology has boosted every industry. Businesses
have grown, creating more employment opportunities. Advancements in technology have led to the
evolution of newer and faster modes of transport and communication. The application of technology
has boosted research in fields ranging from genetics to extraterrestrial space. The computer and
Internet technologies
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3. Essay Communication Technology
Introduction: Communication is the exchange of information and feeling or ideas, which allow the
majority of people to get the news of all sides. In addition, we are used the communication every
day to let people know what we are doing or thinking even feeling which people are received that by
voice, picture or chat. Moreover, communication technologies have made it simple to communicate
to friends in the other side of the world by calling them using mobile phone, e–mailing them and
writing in our web pages using social networks, such as Face book, Twitter or Messenger.
Additionally, many other recourses are used by the majority of people to keep in touch with the
world, which they can watch television or listen to the radio...show more content...
Secondly, it is made the work easily and flexibly which doctors do not need to stay all the time in
front of the office due to they can be answered the inquiries by the internet, which takes less time
to do it ( Benefits of.net 2011). Next, it is helped the sick people especially who are stayed in
hospital to contact with nurses and doctors by using unified communication, which mean allow to
hospitals to do one big safe network contain more kinds of communication such as, computers,
internet, voice and video (Dr. Sands, D 2008). Then, hospitals use a specific website which allow
to sick people to know if they work or not and find all information about the hospital such as, what
is the hospital for. Finally, a lot of people use the communication technology to organise their lives
such as, some application to add suggestions for their diet (CSC–Star.net 2011).
The disadvantages of communication technology in health: First, it is reason for some health
problem such as, obesity and back problems by spending a lot of time in front of the computers
(CSC–Star.net 2011). Next, using mobile phone for more time can be damaged sperm (Daily
Express 2006). Finally, psychological impact for young people who use the new technologies and
spend a lot of time in it rather than learning how to talk to people which means stay and
communicate online and that what they prefer. As a consequence that the absence face to face
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4. Communication And Technology Essay
With new technology on the rise, people continue to adapt and connect in a variety of ways that
allow them to prosper in everyday life. Technology impacts our means of connection in a plethora of
ways; essentially providing people with methods that allow them to communicate, the upcoming of
social media, and the advances in technological travel. For instance, technology allowed people to
expand the way they contact and reach the people they choose. Furthermore, there are an abundance
of social websites and applications in which people interact, communicate, and connect differently.
Lastly, without the convenient means of transportation present today, connecting with each other
and the surrounding world would be much more difficult. In the...show more content...
Yet after the very innovative telephone came another great advancement in technology, the
cellphone, which is a wireless device that includes a variety of ways to communicate such as: phone
calls, text messages, audio clips, and even video chats. This advancement in technology brought
families, friends, acquaintances, and even coworkers closer together, allowing for an even greater
network of communication than ever before. However, the creation of the cellphone not only
allowed people to connect with one another, but it allowed them to stay in touch with each other
more often and not grow distant. As a result, it can be said that new advances in technology opens
channels of communication and gives people valuable assets they can use to learn, which in return
gives people the skill needed to communicate effectively. People then adapt to these accessible ways
and ever–increase their connectivity with the rest of the world. Overall, with new technology people
can now communicate and interact much faster than before, and this allows them to not distance
themselves and not lose touch with people they care about and the rest of the world. As technology
grew, it gave rise to an abundance of online networks and databases, ultimately developing different
websites and applications in which people could interact and use for a variety of networking
reasons. To elaborate, people can now use different applications to build up personal relationships,
for entertainment, for work
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5. There is a dramatic increase of Information and Communication Technology (ICT) that integrates
with education. All possible types of (ICT) such as; smart mobile phones, computers, are starting to
replace a textbook in school and university with an online e–book. These types of technology
integrated into a classroom can be a great tool to empower students to get a wide range of
knowledge. Using technology in the classroom is affected in positive and negative ways. Moreover,
people are divided into two different perspectives regarding this issue. Some people believe that
technology will enhance student's knowledge, whereas, other authorities are struggling to provide
technology in the classroom. Indeed, the positive influence of integrating...show more content...
In addition, technology can improve student's skills by using it among classroom to let them typing
on the keyboard to get used to it. Allow students to know how to utilize computer programs, such as,
Microsoft office software. They will know how to make articles, presentations, brochures, and use
graphics by Microsft Excel to link mathematical concepts to real–world applications. Moreover,
PowePoint can be utilized for demonstration purpose. Actually, after technology began to use in
schools and universities, about 75 percent of students have higher grades than the students who have
a traditional learning process.
On the other hand, some people disagree with integrating technology in education, because it causes
eye weakness and lets students depended on computer which decrease their intelligent thinking,
reading and writing skills. It is true that some students intelligent thinking decrease, and may lead to
eye weakness. But students should have high level of education in developing countries and health
aspect can be avoided by using quality screen.
In conclusion, integrating technology in education is an excellent method, because this dynamic
system used in the classroom make students more initiative and participating in the class.
Furthermore, they will understand the lessons better than the traditional method of learning.
Technology can motivate students to achieve high level of education.
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6. Essay on Change of Communication with Technology
Society today relies on technology for far too many things that are not necessary. Instead of human
contact and face to face interactions and communication that have been used since the beginning of
human existence it has become strictly email and networking based communication. There is no
human contact that reinsures an individual that they have the support and love that accompanies the
Greek term Philia, meaning friend. Without that human contact that should come with friendship it is
unsure to which the intent of the context is suppose to be interoperated. Technology becoming
increasingly more manipulative in its uses diminishes the conception of Philia, unaware of whether
or not it is genuine or falsely recognized. The use of...show more content...
For those who struggle with communication this form of communication becomes effective and
practical. "...Using the internet and social networking sites actually appears to reduce loneliness and
improve well–being, as was reported as long ago as 2002 in the Journal of Social Issues (vol 58, p
49). People who have difficulties with conventional socializing, such as those with Asperger's
syndrome, experience great benefits" (Marshall 2009). Those with communication immobility are
able to express and communicate with others, forming friendships through technology. Even though
that particular friendship is missing the depths of agape it is the littlest form of friendship that fills a
void towards acceptance.
Even though social networks weaken friendships depths they strengthen outlets of communication.
While some may be comfortable with engaging in human contact to discuss problems others may
find it intimidating to witness the reaction in response. The fear of rejection by expressing one's self
through social networking is lessened for the reason that they do not witness the initial reaction of
the other individual; an initial response can be interpreted in numerous ways potentially
broadcasting a negative interpretation from the one expressing themselves. With lack of physical
reaction it gives an individual strength to communicate to others when they feel the most vulnerable
without the fear of judgment
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7. Essay about Convergence in Technology
Convergence in Technology The concept of a "global village" or a united community around the
world has only in these last few years become a concept widely thought of. However, it seems that
the idea of a large–scale sharing of information has long been developing, whether intended or not.
The tools of communication have long served a single purpose, that of transmitting information from
people to people. Direct communication was long ago realised with sign language and speech, but
when people spread out, a kind indirect communication was needed. Thus we created (or rather,
hired) the messenger. (Necessity is the mother of invention.) This evolved later into a postal service,
connected around the world by a network of...show more content...
As communication increased in popularity in this on–line form, companies became conscious of
these opportunities and began to advertise on–line. This mark a point of acceleration, because once
Corporate America finds an opportunity to turn a profit, then almost anything can become a growth
industry. BBSs became more elaborate with colourful interfaces, developed their own client software
for ease of use, and formed networks of several bulletin boards permanently connected to provide an
increased realm of communication.
This concept of large interconnected networks brought recognition to the long established
government networks such as ARPA–Net, and those used with universities and libraries to exchange
information. When these were combined, they formed massive networks circling the globe, which
provided for long distance communication between computers instantaneously. Commercial
'providers' spawned, giving access to this network to individuals from the comfort of their homes.
As the technology evolved, such as in the development of HTTP and HTML, the Internet became
easy to use and appealed to people other than those highly experienced with computers. To simplify
the experience even further, companies tried to cut out the computer in the equation, shaping
technologies like E–mail capable cell phones and WebTV. Conversely, as people were able to use
TVs for the internet, TV cable companies
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8. Technology And Technology Essay
Technology is crucial with communication in different types of relationships. Communication is a
key component in building a relationship, both in business and in a romantic relationship. As
humans, it is natural that we communicate with one another. In the past, this had to be done through
letters and postage companies, which would take awhile to deliver your message. In today's world,
we humans use technology to communicate with our friends, business associates, consumers and
loved ones. Communication has been aided by the invention of cellphones (mobile) and internet.
These two inventions have changed the way we communicate, which is a good thing in today's
society. This generation heavily depends on technology to express their thoughts through text, email,
and via phone call. This is because technology has made communication significantly faster than ever
before.
Furthermore, technology is essential in the business world. Technology all together has greatly
affected business relationships, rather that is with coworkers, customers, or employees. Technology
helps build a professional network, and it affects a firm's ability to communicate with customers. In
today's busy business environment, it is necessary for employees to interact with each other quickly
and clearly. Websites allow customers to find answers to their questions after hours. When customers
use technology to interact with a business, the business benefits because better communication
creates a stronger
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9. How Has Technology Changed Communication? Essay
"We barely have time to pause and reflect these days on how far communicating through technology
has progressed. Without even taking a deep breath, we've transitioned from email to chat to blogs to
social networks and more recently to twitter" (Alan 2007). Communicating with technology has
changed in many different ways. We usually "get in touch" with people through technology rather
than speaking with them face to face. The most popular way people discuss things, with another
individual, is through our phones. Phones have been around way before I was born in 1996, but
throughout the years, they have developed a phone called a "smart phone". The smart phone has all
kinds of new things that we can use to socialize with our peers. On...show more content...
I think the new advances in technology have allowed this to happen, to loose your focus on work,
on your friends, on your life. It has made it possible for us to be so called "glued" to something, it
being an addiction to be emotionally connected with your cell phone. Us no longer associating
with the people like we would before, us not being as active as the young kids were back in the
day, and us beginning to be sucked into this world of technology whether than enjoy our life
outside of our cellular device. Secondly, technology has changed the way we communicate
through social networking sites. When saying social networking sites I am talking about sites
called Facebook, Twitter, and Instagram. I asked a fellow friend what they think is the most
popular social networking site, they went on to say, "I think Facebook is becoming more popular
with older people, but younger people are moving away from it and fleeing to like twitter and
Instagram." Do you remember when we sent a hand written letter? You ask youngsters nowadays to
write a letter, they will most likely look at you with a what's a letter look, right? Young adults,
teenagers, and even kids are more used to sending an email or getting on social networking sites and
socially connecting with the people they are
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10. Introduction
Technology affects human life at a staggering rate, so
The method of communication has been significantly transformed by technological advances.
Some people think technology promotes communication and gives more access to information.
People are able to obtain information in various ways. Digital technology communication helps
people overcome geographical barrier so that they can enhance efficiency and make an contact.
On the other hand, others take the view that technology leads to the problem of decreasing family
time is becoming increasingly worrying. An increasing prevalence of mental diseases which was
caused by abusing cellphone and relying on the internet.In the end, they are isolated from the real
world and weaken the relationship with family and friends
So, this is reason why we conducted an survey so that we know about whether technology help
person to communicate more better or worse and people take what kind of view on conflict of
hi–tech communication and traditional communication.
Literature review
Communication has big transformation over two decades. According to Molina Gomez, A., Roque
Roque, L., Garces Garces, B., Rojas Mesa, Y., Dulzaides lglrsias, M., Selin Ganen. ( 2015 ) ,
searching, finding, and having access to information generated is marking an important part of
communication, and this reason why humans have a big advance on communication by
technological advances. This process makes a big gap between communication, which opens
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11. Before a child is afforded the chance to decide for themselves what their immediate and long–term
future will look like, they must determine who they are. Nowadays, it's impossible to raise a child
without exposing them to massive quantities of technological stimuli, especially in social settings.
Similarly, it's impossible to avoid that influence of devices and brightly shining screens everyday of
high school, college, and the workplace. Is there any chance that exposing ourselves to this artificial
socialization is improving us as people? Could this convenience possibly be an improvement over
face–to–face interaction? In their comprehensive study on the role of communication technology in
adolescent relationships and identity development, Betty–Ann Cyr, Steven L. Berman, and Megan
L. Smith say that, "Time spent using communication technology was associated with less
relationship avoidance, but greater internalizing symptom severity, identity distress, existential
anxiety, and peer aggression" (1). The deeper implications of this study and the meanings of these
terms will be explored. An observation in the study states that the identity of all individuals,
especially children, is more vulnerable than our intuitions would lead us to believe. We're
impressionable, capricious, and easily influenced by group think. The urge in groups of young kids,
teenagers, twenty–somethings and adults alike is to apprehensively peer into our devices when we
sense a lull in the
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12. In the United States, technology has become increasingly popular among individuals, it has affected
the way we live our daily lifestyles and communicate with others. With technology evolving
overtime, there has been many pros and cons that comes with it. Some pros that technology can
have is better way of communicating with others, better informant by helping us learn new topics
than going to a library, keeping track of schedules/goals/other ideas, save lives with new healthcare
technology, quick service, and it is eco–friendly by using the sun as solar power or using less trees as
paper. However, there is some cons when it comes to using technology such as device defects
/recalls, government is tapping into our technology such as cellphones to see what we discuss or
share through text message or social media, limited power source on certain such as cellphones,
some search engines can provide false information, and it can cause people's careers to be put on
the line. Therefore, technology such as social media today can be seen as a good cause, but little
do other people know is that important people such as job managers, CEO's, or even the
government can watch over what society is posting on the internet. Social media today has made
an impact in the healthcare system; as a result, nurses can be in risk of losing their job if they are
not aware of what they post online. Social media posts can be copied and shared anywhere around
the web even if a person tries to erase it.
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13. Information and communications technology (ICT)?
To illustrate the importance of Information and Communications technology (ICT) for the smooth
running of a multi–site business.
Information and communications technology is a system used to control, manage, process and
create information through telecommunications technology and computers. (Otherwise known as
ICT). Although information and communications technology describes a large range of systems there
are still some underlining common features.
An information system incorporates a group of people, equipment and procedures. It is there to
collect, record, process, store, retrieve and present information.
The importance of ICT for the smooth running of a multi–site business...show more content...
EPOS ordering systems being an example of this, as a product is purchased an order is placed for
more stock.
– Commerce opportunities: ICT can improve a company's internal and external operations.
Internally, a company can use ICT to streamline, integrate and synchronise key operating processes,
(such as procurement, order fulfilment and customer service). Then it can extend these ICT enabled
processes to improve the efficiency and effectiveness of supply and distribution channels.
– Content opportunities: Benefits are achieved when a company harnesses information and
knowledge located inside and outside the company to improve the performance of individuals and
groups as they make decisions and take actions. The individuals and groups in question may belong
to the same organisation or they may be customers, suppliers and business partners working with
company employees to achieve common goals. As well as making people work "smarter",
information and knowledge can be used to create new products and services or to add value to
existing ones, thus improving a company's competitive position.
– Community Opportunities: Benefits can also be achieved when a company uses networked
technologies to increase the commitment and loyalty of internal and external communities. Inside
the company, e–mail, groupware and intranets can be used to link employees around the world to
information resources, internal work
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14. Communication Technologies
Kelly Allen
Prof Binegar
English 111–05
09/18/12
Communication Technologies Communication technologies are being used worldwide than ever
before. It is a new and improved way of communicating with your friends. I use communication
technologies in my everyday life as well. Examples that assist me on a daily basis are facebook, text,
and e–mail. It is a lot quicker and more convenient to do these communication technologies than
trying to communicate with my friends in person. People today live such busy lifestyles that they
depend on this type of technology. There are four types of communication technology. First, the most
common type of communication technology is face book. Just about everyone has a face book
account....show more content...
Your message is delivered! It is so nice to be able to have text messaging on my cell phone as a
communication technology because it is a new and improved way of communicating with a close
friend. A third type of communication technology is through e–mail. E–mail is a communication
networking site that you can use to send or receive messages. You can also send e–mails to more
than one person from your contact list. For example, if I am having a special event at my house
and I need to contact my friends ASAP, then I can type up an e–mail inviting my friends and send
the message. Furthermore, my friends can e–mail me back stating if they can attend or not in a
timely fashion without having to wait a week to see if they plan to attend or not. Therefore, having
e–mail as a form of communication technology can save you money because it allows you to stay
in contact with your friends as much as you like. A fourth type of communication technology is
Skype. It is a service provider that has free calling between subscribers and low cost calling to people
who do not use service. By using Skype you can speak with your friends through video chat and
video conference on your computer or cell phone. It also has great sound quality, for it feels like
your friend is really close to you but they are not present. People use Skype as a tool to stay in close
contact with their friends who
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15. Technology and Communication in Business
The technological advances achieved in the past few decades have brought about a revolution in the
business world, affecting all aspects of a working life. People can reach each other throughout the
world in a matter of seconds, without cost being increasingly negligible. Employees no longer need
to be physically with their clients and co–workers; instead they can communicate effectively at
home, at a distant office, across the world, and even in their car or on an airplane. Although these
new technologies offer a wide variety of services and opportunities, they seem united by a single
factor: increased efficiency and productivity. Indeed, companies have been quick to adopt many of
these...show more content...
This has coincided with companies' realization that much is to be gained form supporting a
teleworking model, not the least of which is the increased job satisfaction and retention of its female
employees, which has a direct, positive impact on companies' bottom line.
First, business itself has moved from local to global, which has contributed to breaking down
barriers to employees from different places, taking advantage of increased mobility or to many
worker's needs. This new style of work is also evolving from hierarchical to flat, from departments
to cross functional, and from individual to teams, who may no longer produce a widget, but develop
an out come through shared ideas and collaboration across cities and continents.
Today, companies have thetechnology to allow workers to collaborate simultaneously and effectively
from different locations. With sales forces on the road from Buffalo to Tokyo, engineers in Boston
working with production managers in Taiwan and experts in from Silicon Valley to Silicon Alley, it
is only common sense that teleworking should increasingly become the business model.
Teleworking and flextime have long been on the agenda of women who wished to find a way to
balance work and family. Single mothers often wish to work at home to be able to
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16. The Communication Technology Essay
The revolution in the communication technology is leaving nothing to chance with the field of
medicine having its fear share of the impacts. The cost of hospitalization is increasing at an
increasing rate yet the health insurance is not comprehensive enough to take care of the many
lifestyle diseases common in the modern population. The communication technology is here
facilitating the cost cutting strategies in the field of medicine, from diagnosis to the final healing
stages. It is not surprising to mention that the doctors and other medical practitioners today can
diagnose and prescribe drugs through the social media like Facebook, Twitter and the rest. Facebook,
in particular, is a highly developed social media that can enable face detection to facilitate the
interaction between the medics and the clients interacting online.
Apple on the other hand made a stir into the mix with their iPhone technology be developing phones
that can do all the glucose sensing for the diabetic people. This is to mention that one can use his
iPhone to sense the level of glucose in the body and make a quick response to it. As if that is not
enough for the medical community, technological revolution is coming up with watches that can be
used in the ICU to detect the oxygen level and other essential parameters within the ICU. Another
innovation that is startling the world is the possibility of having an electrocardiogram linked to his
phone so that he can send the results through the phone to a
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17. Technology and the Media Essay
Technology and the Media
In this essay, British historian and broadcaster Asa Briggs looks at how technological advances
made in recent decades have created a revolution in the media, allowing people to communicate in
ways they had never dreamed of. Briggs notes that although these new modes of
communication–including the television, the personal computer, the Internet, and other digital
technologies–are available throughout many parts of the world, these media may be used in different
ways depending upon the prevailing political and social circumstances. Briggs also raises questions
about the future of the media and how the unfolding media revolution will affect people's lives.
Technology and the Media
The sense that the world is...show more content...
It was within the computer age that the term "information society" acquired wide currency to
describe the context within which we now live. Advanced countries, it was claimed, were evolving
from an industrial to an information society. The term "industrial revolution" had been used before
the term "communications revolution," and now these two "revolutions" were compared. They had
each influenced both work and leisure and how we think and feel both about place and time, but in
each case there had been controversies about their economic, political, social, and cultural
implications. "Benefits" were weighed against "harmful" outcomes. Generalizations proved difficult.
The press and the journalists who wrote for it had always had their critics.
Television was attacked more comprehensively for "consuming much [time and] energy" while
ignoring "the fundamentals of life."
Not everyone agreed–or agrees–about the "causes" of the communications revolution. Were there
single causes of particular episodes in it? The words "cause" and "effect," which have been applied
to each technological change in turn, from the steam engine to the computer, are quite inadequate. It
has never been possible to isolate each single effect, big or small. Technology by itself does not
explain. The same technology was used in quite different ways in different political and social
contexts.
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18. Communication And Communication Essay
There are various types of communication in today's world where technology is embedded and
manifest in all of them without us feeling it as a pervasive and hankering presence. Most used
among these are verbal, non–verbal and visual communication. Verbal communication refers to the
spoken word. The information is transmitted through a verbal medium like words, speeches,
presentations and more. For instance, in educational institutions and professional organizations,
individuals communicate verbally with each other through dialogues, lecture, presentations,
discussions and even conversation. The clarity of the message conveyed cannot be achieved unless
the message is well–spoken and concise, unambiguous and definite. Slowly and gradually technology
is pervading and conquering our daily lives. With verbal communication being substituted by
technological interface people are being more involved in the virtual and digital world than being
present in the real world. According to Emily Drago ( EJSPRING 15) in a study of verbal
communication with and without the aid of mobile devices, it was elucidated that the use of
technology inherent in these mobile devices affects human relationships during communication.
People not using such devices to communicate showed higher levels of empathy and concern and
people using such devices showed less of the same quality. Researchers found that conversations in
the absence of mobile communication technologies were rated as significantly superior
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19. The explosion of technology innovations within recent years has created a multitude of new and
exciting ways for companies to conduct business. We now have technologies such as robotic
manufacturing, electronic mail, online videoconferencing, and global networks to connect everyone
and everything. Small and medium businesses are now able to cross all traditional boundaries that
limited them in the past. Technology has fundamentally altered the way businesses are structured
and changed the ways in which managers perform their duties. Communication is essential for any
business and for a business to survive in this modern environment managers must effectively manage
all of these technologies (Robbins, and Coulter 60). In the past,...show more content...
Online document services such as Google Docs and Microsoft Office Live Workspace allow
documents to be created, edited, and stored online for collaboration by multiple people in multiple
locations. Web 2.0 innovations including social networks and wikis are being utilized to support
this interaction. Employees no longer have to be chained to a desk in an office building from the
hours of nine to five (Bughin, Chui, and Miller; Robbins, and Coulter 196–197).
While all of these technologies have enabled exciting changes and opportunities for businesses, they
have also created a unique set of challenges for business managers. Chief among all concerns about
technology is the issue of information security. It seems to be almost a weekly occurrence to see a
news article about yet another breach of security and loss of sensitive data. Many people will
remember high profile data breaches from companies such as T.J Maxx, Boston Market, Sports
Authority, and OfficeMax. In the case of T.J. Maxx, a data breach resulted in the loss of more than
45 million credit and debit card numbers. In many of these incidents, the root cause is a lack of
adequate security practices within the company. The same technologies that enable managers can
also be used against them. Because of this, businesses must take appropriate steps to ensure their data
remains secure and their communications remain
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20. CHAPTER ONE
INTRODUCTION
Background to the Study
Knowledge has increased tremendously in all areas of human endeavor with new discoveries and
better ways of communication and interaction emerging all over the world. The rapid development
of information, communication and technologies (ICT), internet technologies and Web–based
applications have initiated unparalleled transformation in universities all over the world (Cheng &
Yau, 2010). This has brought about increased demand for information and the need for "education
for all". Advances in computer and telecommunication technology, World Wide Web has become a
major factor to reckon with in searching for and dissemination of information (Sanjo, 2005). These
advances has brought about an "e" in all human endeavor; e–learning, e–banking, e–government. The
advent of ICT devices has revolutionized the nature of human activities and operation in virtually all
fields of endeavor.
A rich ICT platform remains the key underpinning any country's digital economy aspiration;
(education, politics, technology, medical treatments, commerce consider) and access must naturally
be accompanied by usage (The Economist, 2010). Information and Communication Technologies
(ICTs) are often associated with the most sophisticated and expensive computer–based technologies.
But ICTs also encompass the more conventional technologies such as radio, television and telephone
technology (Usha, 2011). According to United Nations Development Programme,
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