2. ● “Conflict is disagreement among two or
more individuals, groups or organizations.”
-Griffins
3. ...conflict
● A process by which a person or individual feels
frustrated in the pursuit of certain goals, plans
or objectives
● Intimately related to change and inter personal
dealings
4. sources
● When two or more parties pursue mutually
exclusive goals, values or events
● Opposite to cooperation
● Intra-personal
● Inter-personal
● Inter-group
● Inter-organizational