This presentation tracks the 18 month journey (to date) as a large organisation consolidates its 50+ websites into one website and its 40+ intranet sites into one intranet. And it's not over yet. The organisation chose to recruit UX and IA experts to work within the organisation's own IA and project team. This case study explores previous (unsuccessful) attempts at the project, the approach taken, activities conducted, the organisation's climate, and the timing and involvement for each stage. Benefits, challenges and lessons learned are highlighted throughout.
32. DID YOU TELL SOMEONE SOMETHING THEY SHOULD KNOW? Scene 5: Back to headquarters to examine the evidence
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36. “ It can’t be split up, all falls under same heading.” “ Annoying having to click from one site to another.” “ How would you know what all of the department’s websites are? Where would you find that out?” “ Hard to navigate back if going site to site.”