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Why innovation and enhancement are key components of online travel technology
1. Why innovation and enhancement are key components of online travel
technology?
The 21st-century customer is extremely smarter than previous generations and does not want to
compromise with the quality of service they receive. In this technologically advanced world, the
customer now has all the access to the information related to any industry which is also the case
with the travel industry. The travel Technology industry has certainly made the life of a Traveler
a lot easier after providing them various benefits and convenience. In earlier times, travelers are
required to visit the tour operator in order to book their holiday packages. They have to go through
with the price, service and quality offered by the travel agency. But now traveler can easily find a
relevant and cost efficient holiday package through online booking, without stepping out.
Similarly, travelling was considered a very costly affair in the past, due to which people with good
income and essential work used to travel from one place to another. However, today almost
everyone has the means and interest in travelling, whether it is for vacation, leisure, adventure,
business or education, thus the number of people traveling has increased greatly in the last few
decades. All these have been possible due to the advancement in travel technology and the
introduction of online booking engine.
Online booking portal allows people to book travel products such as flight, hotels, car rentals, and
buses, holiday packages on their own without interacting with a tour operator or agent. This
reduces the price of the travel product a lot as the compensation for the operator omits, enabling
the customer to have a relatively cheaper holiday with same quality of service. Apart from that,
the further enhancement in travel technology also offered extensive services to the customers and
the travel agencies, which cannot be ignored. For instance, the B2C booking engine that are
designed currently offer amenities such as automatic notifications or booking confirmation to the
traveler regarding hotel booking, flight booking, etc., allowing the travel agency to reduce
workload and assisting the customer not to be concerned about booking and call the facility to
confirm.
2. Moreover, the travelers get real time support during their tour such as requesting pick up and drop,
inquiry related to cancellation policy, sightseeing, etc. This ensures a better travelling experience
for the customer and increases the brand reputation of the travel agency as well. B2B travel portals
are another widely recognized and useful innovation in travel industry which allows the business
traveler to get best possible visiting experience which fulfills all the needs of the traveler to have
a successful business trip such as meeting and conference hall, hygienic food, projectors, computer
facility, etc.
All these innovations and enhancements in the online travel technology has offered a significant
growth in the travel industry and thus can be considered vital components of the industry.
QuadLabs travel technology provider is a leading company in the world who is known to offer
lucrative and innovative travel technology solutions to travel agencies and help them to enhance
their profit by a great margin.