1. Backbone for all
MICRO, SMALL & MEDIUM
BUSINESS OWNERS
in INDIA
“SingleWindow Helpline” for MSME Entrepreneurs
India 360 degree Support
Non-profit association

2. KSMBOA – Member Services
Christopher Richard | President
Neha Singh | Secretary
080-23080500
KSMBOA

3. Services Planned
 Legal Help Desk
 Employee Retention
 Training and Development
 MSME Awareness Programs
 Assistance in Collection of Bad Debts
 Funding and Financing
 Business Consulting
 Assistance in Fighting Corruption and
voicing our opinions to the
government.
 Centralized Procurement withVolume
Vendor Deals
 Recreation and Relaxation
 Marketing and Networking
 8 X 6 “Single-Window” help line
080-23080500
KSMBOA

4. Legal Help Desk
 Call KSMBOA for legal aid
 Legal Business Agreement Creation
 Legal Opinion on Business Contracts
 Creating/Sending Legal Notices for your businesses
 Replying to Legal Notices for you on your behalf
 A highly experienced corporate lawyer will be on
rolls of KSMBOA.
 The legal team size will be increased as demand,
need & necessity increases.
080-23080500
KSMBOA

5. Employee Retention
 Graduation and Post Graduation Programs for
Employees
 Employee engagement activities including
rewards and recognition
 Loan assistance to employees with employer
guarantee (tie-up with finance companies)
080-23080500
KSMBOA

6. Training and Development
 List of technical, non-technical & corporate
trainings will be shared, in the beginning of
the year.
 Training programs will be planned &
announced for the year on various topics.
 High quality trainings will be arranged.
 Trainings will be conducted at KSMBOA’s
board room (will be available shortly).
 Trainer’s cost (at actuals) will be divided by
the number of participants.
080-23080500
KSMBOA

7. MSME Awareness Programs
 Monitoring and updating members on utilization of govt funds & schemes
related to MSME’s.
 Gathering relative information through RTI act and then sharing with fellow
members.
 Providing trainings OR sending simple & short readable bullet points to create
awareness of various compliance laws.
Are you aware of all
government schemes
which are supposed to
benefit the MSME’s??
Do you understand
taxation policies and
labour law completely???
080-23080500
KSMBOA

8. Assistance in Collection of
Bad Debts
 Communicating to your customers on your behalf
 Working as an informal arbitration for debt collection with
mutual consent from both parties
 Creating a Black-list of regular defaulting customers and
sharing it with all members so that they exercise caution in
their dealings with the blacklisted customers
080-23080500
KSMBOA

9. Funding and Financing
 Tie-up with various banks, on special funding
offers for KSMBOA members
 Arranging investor meets in India and Abroad
 With sufficient/required support & investors
available, among us, we can open our own
KSMBOA cooperative bank to fund ourselves.
080-23080500
KSMBOA

10. Business Consulting
 Recruiting Expert Business Consulting
team to help members in creating revival
plans ‘if your business seems to be going
down’.
 Helping members to implement revival
plans with fund infusion from banks OR
private funders based on the situation.
 If NO revival plan seems possible, then to
explore merger options to help the
business revive.
080-23080500
KSMBOA

11. Assistance in Fighting
Corruption & voicing
opinions to authorities.
 Hiring an anti-corruption squad, to help us gather corruption
evidences & intimate the right authorities for action against
involved officials.
 Networking with media & expose corruption if appropriate
action is not taken.
 Liaise with members and the related govt officials, elected reps
and any other concerned authorities to get member opinions
communicated.
080-23080500
KSMBOA

12. Centralized Procurement
&VolumeVendor Deals
 MNC’s are sceptical on credit terms
and usually are not interested to
provide services to you as you don’t
have volumes
 KSMBOA can negotiate common
services based on member needs,
offer volume deals & bring down price
and also improve services
080-23080500
KSMBOA
Do you know that you pay much
more for common services than
what an MNC does ??
You don’t have volume!!

13. Recreation and Relaxation
 Weekend outings for MSME Entrepreneurs to double up, both as
recreation and networking
080-23080500
KSMBOA
 Create KSMBOA club with member’s support to socialize with
customers & for personal recreation.The club will offer most
amenities inline with the best
similar clubs in the city. KSMBOA
club will help members save on
cost of socializing with customers
during business meets.

14. Marketing & Networking
 A KSMBOA chat group for ONLY member Entrepreneurs, to share business
needs and to help give more business to fellow members. Chat is handy!!
 A Lead generating system on KSMBOA website, where business
requirements and offers can be shared.
 Regular round-table and networking events
 Exhibitions to showcase products/services
080-23080500
KSMBOA

15. 8 X 6 “Single Window”
Helpline
Our service number is 080-23080500
080-23080500
KSMBOA
Call KSMBOA for any
business issue if you think
we can help, and we will do
our best to resolve it for
you!!
KSMBOA helpline will be driven by
SLA’s and will be a fully automated
Cust. relationship management system
for service requests, using Microsoft
dynamics CRM!!
All service tickets will be categorized and will be
resolvedclosed within a pre-set timeframe based
on severity!!
There will be an escalation matrix,
reaching up to the president’s desk if
tickets not closed on time!!

16. 080-23080500
KSMBOA
Alone we CANNOT but together we CAN

17. 080-23080500
KSMBOA
CONTACTS!!
Christopher Richard
Founder/President KSMBOA
president@ksmboa.org
Neha Singh
Founder/Secretary KSMBOA
secretary@ksmboa.org
KSMBOATeam
contact@ksmboa.org

18. Become a part of the KSMBOA family &
feel powerful and strong!!!
http://ksmboa.org/Main/frmApplyMembership.aspx
Appreciate the courage…
080-23080500
KSMBOA

19. Karnataka Small & Medium Business Owner’s Association
86, 2nd Floor, Gokul Towers, MSR road, Gokula,
Bangalore – 560054
contact@ksmboa.org | www.ksmboa.org