1. The Intelligent Mortgage Platform®
Presented by:
Disrupting a labor-driven industry entrenched in fragmented systems & heavy
regulations with a single platform that empowers consumers, drives down
costs, and automates the loan process.
Key Points:
Automate over 70% of the entire loan process
– not just labor costs
iMP, not people, drives workflow
Have a guaranteed approval on a loan within
minutes of applying
Replace massive human error with tech driven
completely by data, not images
Empower consumers to drive the loan. Tech
when they need it, people when they don’t
Give consumers a single platform to shop for a
loan, shop for a home, apply, and interact even
on a tablet/mobile
1000’s of rules driven from 5,000 data points
operating throughout the loan process
Full Mobile experience, what can you afford, shop
for rates and search for homes.
Automate entire disclosure process.
Great UI written in cloud-based Angular
Gamify the loan process
Service Oriented Architecture (SOA) integrating
best of breed vendors creating one great
experience for users.
Each loan is driven by a characteristic score and a
pre-determined # of tasks needed to complete
Reduce closing a loan from 4-6 weeks to days
The Mortgage Industry is out of control
Since the 2008 collapse, the mortgage industry has been in disarray.
From the lenders standpoint, out-of-date processes and systems have
caused production expenses to increase by 175%. Closing a loan has
taken more time and become more difficult than at any point in the
past 30 years.
Consumers are feeling the pain and frustration because of
inconsistencies in the loan process. Items that have been overlooked by
a lender for weeks and even months are now being required at the last
minute. These “surprises” can jeopardize the deal and cause undue
anxiety for a new home buyer thinking this loan can fall through and
crushing the excitement of home ownership.
Getting a home loan should not be that difficult. Given that we sell
loans to the same institutions (GSE’s & big banks), a consumer should
have a consistent experience from the industry no matter what lender
they choose. The problem is the mortgage industry has been trapped in
a LOS centric (Loan Origination System) model where lenders rely on
paper and people’s own discretion rather than raw data and technology
to drive the loan process. A new cloud-based infrastructure must be
built that shelves the antiquated LOS model and replaces it with a single
platform where rules around data, not people, drive the entire loan
process and where consumers can have a transparent experience on
any device 7/24.
2. A New Solution
The intelligent Mortgage Platform® (iMP) came about in a unique
fashion. Being built and capitalized within a top 30 lender has
allowed for unparalleled access to the true problems of what
happens inside a typical lender and what is actually needed to get a
loan closed faster & cheaper. The technology itself uses a Canonical
Data Model, robust Business Rules Management System (BRMS)
and Business Process Management (BPM) to drive rules around
data that comes in from the various vendors and documents that
are part of closing a loan – all elements absent in an LOS-centric
infrastructure.
There is no fragmentation and no need for a user to go outside of
the system due the deep integrations with best-of-breed vendor
partners. The biggest difference in the iMP versus a typical LOS is
data. Most LOS’s have vendor integrations however those
integrations result in images/PDF’s coming back, not data. This
poses a major inconsistency problem in processing a loan because a
lender must rely on people to look at images and make decisions on
a course of action. In addition, a human-orchestrated process rather
than a data-driven process results in undocumented and
unsanctioned manual workarounds which cannot be measured.
The old way The new way
3. An Intelligent Task-Driven Workflow
More than just a robust architectural platform, the iMP is solving the
lending industries problems by building a task-driven intelligent workflow.
In order to automate over 70% of the process, we needed to get into the
granularity of all the possible outcomes for every step in a loan cycle. For
example, what is the course of action if an appraisal doesn’t come in at
the value expected? What happens if the borrower purchases a new item
that appears on his credit report right before the loan closes or he wants
to get more cash out? What about when a background search shows he
owns other properties not accounted for?
By defining every step of the loan process as a task and giving each loan a
score based on its characteristics, our BPM engine can now accurately
know exactly how many tasks it takes to complete a loan, handle those
tasks that should be automated, determine how long each task should
take to complete and when to push a task to a person (ex: call State
Farm to get an updated Homeowner policy with a new Loss Payee).
Key Benefits
Building a Canonical data-driven platform, coupled with defining the tasks
associated with every loan scenario, the iMP delivers many key benefits
for consumers and the lending industry.
Minimizes human work orchestration & maximizes automated work
orchestration
Greatly reduces closing times
Provides for unparalleled loan decisioning capabilities within minutes of
applying
Increases profitability by eliminating redundant processing steps &
manual components
Breaks dependency on the expensive hire/fire model of dealing with
industry cyclicality.
Empowers consumers with a more transparent/pro-active experience
of the whole process & minimizes surprises
Reduces confusion by having title/escrow, borrower, realtor and lender
communicate in the same system
Automates compliance requirements by issuing state and federal
required initial/subsequent disclosures throughout the loan cycle
Learn More
To learn more about the
intelligent Mortgage
Platform®, contact us at
kyle@cloudvirga.com.
“The first rule of any
technology used in a
business is that automation
applied to an efficient
operation will magnify
efficiency. The second is
that automation applied to
an inefficient operation will
magnify the inefficiency.”
-Bill Gates