1. FOR THE MILLIONTH TIME,
DIGITAL INTERVIEWING
DELIVERS GREAT RESULTS.
It’s ocial. HireIQ has delivered more than a million digital
interviews – while gaining important insights about
attracting, selecting and retaining high-performing sta on
the front line of customer service. Many companies hire
new agents continuously to accommodate growth or fill
vacancies. Recruiting those hires (the crucial first phase of
the agent lifecycle) can be a lengthy, cumbersome, costly
process. Digital interviewing helps change all that,
delivering welcomed benefits to job applicants, recruiters
and the hiring company alike. See what we mean.
HireIQ
DIGITAL INTERVIEWS
and counting!
42,000+hours of interview
25+ represented languages
recordings 30+ industries
CANDIDATES
Positive Experience
95% of the time applicants
completing digital interviews
give it a favorable or very
favorable rating
Great Convenience
45% interview after hours
when recruiters aren’t working
used
RECRUITERS
Less Time
80% reduction in interview time gives recruiters
more time for more strategic tasks (like sourcing)
Larger Pool
Digital interviews help recruiters reach more
qualified candidates they might otherwise miss
Faster Time-to-Hire
40% decrease recruiting/hiring process time,
putting agents on the floor faster
CALL CENTER AGENTS
Agent Retention
60% - 100% increase
huge increases in near-term and
long-term retention – a big impact
on bottom line, employee
engagement and customer retention
Agent Performance
35% - 60% improvements
in key metrics such as CSAT and FCR
About HireIQ
HireIQ revolutionizes talent acquisition for front-line customer service positions by providing on-line virtual interviewing software, novel
predictive analytics solutions, and structured feedback between the recruiting team and its stakeholders. HireIQ’s innovations enable
companies to improve their hiring decisions, reduce time-to-fill, reduce recruiting costs, and increase talent performance and retention. .
www.hireiqinc.com