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A presentation by Kevin McLean, Wardle McLean, UK   Conversations ..   .. a New Model for  Qualitative Research www.wardlemclean.co.uk    www.theartofconversation.net
Introduction ,[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],Fist fights Poems  Brainwaves Hunger pangs  Meetings Brands Prayer Indecision Trust Frowning Racing Democracy Climate change Blogs .. are all ‘conversations’ Kissing Arguing  Colonialism
Introduction ,[object Object],[object Object]
Structure ,[object Object],[object Object],[object Object]
1. A short history of  conversations
In the (very) beginning ,[object Object],‘ John, how’d you do that fire thing, again’  ?
In the (very) beginning ,[object Object],[object Object]
In the (very) beginning The birth of jazz © Larson Origin Usage
Therefore... ,[object Object],[object Object],[object Object]
Therefore... ,[object Object],[object Object]
Learning through conversation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning through conversation Socrates, the first QRC?  going further for less
Learning through conversation ,[object Object],[object Object],[object Object],[object Object]
Conversations that changed history ,[object Object],[object Object],[object Object]
Conversations that changed history ,[object Object],[object Object],‘ Because Pauling was so smart, he didn’t feel the need to talk to anyone’   (Watson)
Conversations that changed history ,[object Object]
2.  Communication and attitudes ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object]
Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attitudes ,[object Object],[object Object]
Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object]
Part 3. Brands and marketing ,[object Object],1950s today
Markets  are  conversations
[object Object],[object Object],[object Object]
Now : People     Brands
‘ Commercial conversations’ Market research … has traditionally been about figuring out how to get customers to buy what businesses want to make, rather than helping businesses to make what customers want to buy.  Commerce is going to increasingly shift away from older forms of communication … towards something that resembles a real conversation. James Surowiecki,  author, ‘Wisdom of the Crowds’
About brands ,[object Object],[object Object],[object Object],[object Object]
[object Object]
one neuron   LOTS of neurons
A challenge to us all?  ,[object Object],[object Object],[object Object],[object Object]
A professor speaks ,[object Object],[object Object],[object Object]
Au contraire , professor ,[object Object],[object Object],[object Object]
not just brains, our nervous system
1 2 3 4
EXTERNAL (SOCIAL) NETWORK  IN ACTION
The point is ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
And.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Grand conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Q & A Close Impose a structure Hinder, alienate Power relations Disempowering
Grand conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
By Kevin McLean [email_address] www.wardlemclean.co.uk www.theartofconversation.net TO GOOD CONVERSATIONS!

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Conversations are the new research

  • 1. A presentation by Kevin McLean, Wardle McLean, UK Conversations .. .. a New Model for Qualitative Research www.wardlemclean.co.uk www.theartofconversation.net
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. 1. A short history of conversations
  • 7.
  • 8.
  • 9. In the (very) beginning The birth of jazz © Larson Origin Usage
  • 10.
  • 11.
  • 12.
  • 13. Learning through conversation Socrates, the first QRC? going further for less
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Markets are conversations
  • 30.
  • 31. Now : People Brands
  • 32. ‘ Commercial conversations’ Market research … has traditionally been about figuring out how to get customers to buy what businesses want to make, rather than helping businesses to make what customers want to buy. Commerce is going to increasingly shift away from older forms of communication … towards something that resembles a real conversation. James Surowiecki, author, ‘Wisdom of the Crowds’
  • 33.
  • 34.
  • 35. one neuron LOTS of neurons
  • 36.
  • 37.
  • 38.
  • 39. not just brains, our nervous system
  • 40. 1 2 3 4
  • 42.
  • 43.  
  • 44.
  • 45.  
  • 46.
  • 47.
  • 48. By Kevin McLean [email_address] www.wardlemclean.co.uk www.theartofconversation.net TO GOOD CONVERSATIONS!