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Case 13340B Drug Pricing Program Oversight
Section 602 of the Veterans Health Care Act of 1992 was titled
“Limitations on Prices of Drugs Purchased by Certain Clinics an
d Hospitals.”It amended the Public Health Services Act by addi
ng a new section, Section 340B, to that act. Section 602 of the
Veterans Health Care Actread in part:
Part D of title III of the Public Health Service Act is amended b
y adding the following subpart: “SUBPART VII –
DRUG PRICINGAGREEMENTS” LIMITATION ON PRICES O
F DRUGS PURHASED BY COVERED ENTITIES “Sec. 340B (
a) Requirements for Agreement withSecretary –
“(1) In general. The Secretary shall enter into an agreement wit
h each manufacturer of covered drugs under which theamount re
quired to be paid … to the manufacturer for covered drugs … do
es not exceed an amount equal to the average manufacturerprice
for the drug under title XIX of the Social Security Act in the pr
eceding quarter, reduced by the rebate percentage described inp
aragraph (2). “Rebate percentage defined. –
(A) In general. For a covered outpatient drug … the ‘rebate per
centage’ is the amount equalto –
“(i) the average total rebate required under Section 1927(c) of t
he Social Security Act … for a unit of the dosage form and stren
gthinvolved during the preceding quarter divided by “(ii) the av
erage manufacturer price for such a unit of the drug during such
quarter….”
Section 340B applied Medicaid drug discounts to drugs purchas
ed for clinics that served many outpatients who were not eligibl
e forMedicaid at qualified safety-
net institutions. For the most part, eligible clinics were associat
ed with hospitals receiving disproportionateshare payments und
er Medicare, pediatric hospitals, and community health centers.
Also included were specialized clinics and projects forHIV/AID
S, hemophilia, black lung, tuberculosis, and family planning, as
well as those serving Native Americans and Native Hawaiians.H
ospitals were required to be governmental or nonprofit with a co
ntractual commitment to provide services supported by governm
ents,have a disproportionate share percentage greater than 11.75
, and not obtain the covered drugs through a group purchasing a
greement. Thedrugs had to be used for patients of the covered e
ntity and could not be resold.
A key provision of Section 340B read “(10) No prohibition on l
arger discount. Nothing in this subsection shall prohibit a manuf
acturer fromcharging a price for a drug that is lower than the ma
ximum price that may be charged under paragraph (1).” The Pati
ent Protection andAffordable Care Act (ACA or PPACA) increa
sed the 340B discount to 13% on generic drugs and 23.1% on br
anded drugs. Specific discountshave been reported to range fro
m 15–
60% on prescription drugs. The law prohibits getting both a stat
e Medicaid rebate and a 340Bdiscount on a drug.
BACKGROUND
In the 1980s, Congress established a discount drug purchasing p
rogram for the Veterans Administration. In 1990, it extended thi
s discountprogram to Medicaid purchases on behalf of low-
income and uninsured enrollees under the Medicaid Drug Rebat
e Program. Soon it becameclear that this law conflicted with an
other requirement that state Medicaid programs receive discount
s matching the lowest prices offeredin non-
Medicaid markets. Congress moved to remedy this problem. Oth
erwise, the participating pharmaceutical and biotechnologycomp
anies would choose to stop offering discounts across the board.
The 340B program is administered by the Office of Pharmacy A
ffairs within Health Resources and Services Administration (HR
SA) of theDepartment of Health and Human Service. This office
is tasked with auditing compliance with program requirements,
especially theeligibility of covered entities, and program integri
ty concerning diversions and duplicate discounts and manufactu
rer pricing. However, thisoffice has a very limited staff, and the
number of institutions taking advantage of the program has bee
n growing rapidly. HRSA also supportsa number of other progra
ms, such as the Ryan White HIV/AIDS program and community
and rural health centers that are covered entitiesfor 340B drug d
iscounts.
The HRSA website describes the intent of 340B in a listing of F
requently Asked Questions to be “to permit covered entities to s
tretch scarceFederal resources as far as possible, reaching more
eligible patients and providing more comprehensive services” [
HR Rep. No. 102-384384(II) at 12 (1992)].
Although there are limitations on billings to Medicaid patients,
there are no constraints on billings to non-Medicaid patients.
The ACA freed up hospitals to choose among discount sources s
uch as 340B and their group purchasing organizations. The ACA
also made anumber of provisions to strengthen program integrit
y.
Section 1703 of the ACA called for a Government Accounting O
ffice (GAO) study of the program:
… that examines whether those individuals served by the covere
d entities under the program under section 340B of the Public H
ealthService Act (42 U.S.C. 256b) (referred to in this section as
the “340B program”) are receiving optimal health care services.
(b) RECOMMENDATIONS. – The report under subsection
(a) shall include recommendations on the following:
(1) Whether the 340B program should be expanded since it is a
nticipated that the 47,000,000 individuals who are uninsured as
ofthe date of enactment of this Act will have health care covera
ge once this Act is implemented.
(2) Whether mandatory sales of certain products by the 340B pr
ogram could hinder patients access to those therapies through an
yprovider.
(3) Whether income from the 340B program is being used by th
e covered entities under the program to further the programobje
ctives.
THE 2011 GAO STUDY
That study was issued by the GAO in September 2011. In the co
nclusions it noted:
The 340B program allows certain providers within the U.S. heal
th care safety net to stretch federal resources to reach moreeligi
ble patients and provide more comprehensive services, and we f
ound that the covered entities we interviewed reportedusing it f
or these purposes. However, HRSA’s current approach to oversi
ght does not ensure 340B program integrity, and raisesconcerns
that may be exacerbated by changes within the program. Accord
ing to HRSA, the agency largely relies on participants’self-
policing to ensure compliance with program requirements, and h
as never conducted an audit of covered entities or drugmanufact
urers. As a result, HRSA may not know when participants are en
gaging in practices that are not in compliance.Furthermore, we f
ound that HRSA has not always provided covered entities and dr
ug manufacturers with guidance thatincludes the necessary speci
ficity on how to comply with program requirements. There also
is evidence to suggest thatparticipants may be interpreting guida
nce in ways that are inconsistent with the agency’s intent. Finall
y, participants have littleincentive to comply with program requ
irements, because few have faced sanctions for noncompliance
…
PPACA [i.e., ACA] outlined a number of provisions that, if imp
lemented, will help improve many of the 340B programintegrity
issues we identified. For example, PPACA requires HRSA to re
certify eligibility for all covered entity types on an annualbasis
… Additionally, PPACA requires HRSA to develop a formal dis
pute resolution process, including procedures for coveredentitie
s to obtain information from manufacturers, and maintain a cent
ralized list of 340B prices—
provisions that would helpensure covered entities and manufact
urers are better able to identify and resolve suspected violations
. PPACA also requiresHRSA to institute monetary penalties for
covered entities and manufacturers, which gives program partici
pants more incentiveto comply with program requirements. Fina
lly, PPACA requires HRSA to conduct more direct oversight of
manufacturers,including conducting selective audits to ensure th
at they are charging covered entities the correct 340B price.
However, we identified other program integrity issues that HRS
A should also address. For example, the law does not requireHR
SA to audit covered entities or further specify the agency’s defi
nition of a 340B patient. While HRSA has developed newpropos
ed guidance on this definition, it is uncertain when, or if, the gu
idance will be finalized.
Because the discounts on 340B drugs can be substantial, it is im
portant for HRSA to ensure that covered entities onlypurchase t
hem for eligible patients both by issuing more specific guidance
and by conducting audits of covered entities toprevent diversio
n. Additionally, while PPACA included a provision prohibiting
manufacturers from discriminating againstcovered entities in th
e sale of 340B drugs, HRSA does not plan to make any changes
to or further specify its relatednondiscrimination guidance.
Absent additional oversight by the agency, including more speci
fic guidance, access challenges covered entities have facedwhen
manufacturers’ have restricted distribution of IVIG at 340B pri
ces may continue and similar challenges could arise forother dru
gs in the future. (GAO, 2011, pp. 33–34)
HOW IS THE PATIENT HELPED?
The ACA and the GAO report said little about getting the resulti
ng savings to the patient’s bill. As the law has been modified ov
er the years,the direct link to the low-
income, uninsured patient has weakened. The discounted drugs
can even be used for commercially insuredpatients. The 2011 G
AO report found that “some covered entities passed 340B savin
gs on to patients by providing lower-
cost drugs touninsured patients. For example, many covered enti
ties determined the amount that a patient is required to pay base
d on the lower cost of340B-
priced drugs” (p. 17). The report noted that some covered entiti
es had indicated that without the discounts they would have to c
losetheir pharmacy or curtail other services.
For a number of reasons, operating the 340B program in the hos
pital environment creates more opportunities for drug diversion
compared to other covered entity types. First, hospitals operate
340B pharmacies in settings where both inpatient and outpatient
drugsare dispensed and must ensure that inpatients do not get 3
40B drugs. Second, hospitals tend to have more complex contra
ctingarrangements and organizational structures than other entit
y types—
340B drugs can be dispensed in multiple locations, includingem
ergency rooms, on-site clinics, and off-
site clinics. In light of this and given HRSA’s nonspecific guida
nce on the definition of a 340Bpatient, broad interpretations of t
he guidance may be more likely in the hospital setting and diver
sion harder to detect. Third, hospitalsdispense a comparatively l
arger volume of drugs than other entity types—
while representing 27 percent of participating coveredentities, a
ccording to HRSA, DSH hospitals alone represent about 75 perc
ent of all 340B drug purchases. (GAO, 2011, p. 29)
OTHER IMPACTS OF THE ACA
The ACA added a number of classes of institutions, including af
fordable care organizations, freestanding cancer hospitals, clini
cal accesshospitals, rural referral centers, and sole community h
ospitals. Many millions of uninsured individuals are to receive i
nsurance. This wouldgreatly increase the consumption of 340B
drugs, even though one might argue that the original need for th
e 340B program was partiallymitigated.
MANUFACTURER PUSHBACK
In early 2013, the Biotechnology Industry Organization (BIO) is
sued a white paper subtitled “A Review and Analysis of the 340
B Program.”It was cosponsored by the Community Oncology Al
liance (COA), the National Community Pharmacists Association
(NCPA), National PatientAdvocate Foundation (NPAF), the Ph
armaceutical Care Management Association (PCMA), and the P
harmaceutical Research andManufacturers of America (PhRMA)
. The report’s executive summary cited:
Areas of most concern included the following:
• Concerns that some uninsured, indigent patients may not be e
xperiencing direct benefit from the program’s existence.
• Anecdotal evidence that clinical decision-
making may be skewed by efforts to take advantage of the 340B
discount.
• Growing evidence of displacement of non-
340B providers who serve a key role in providing patient access
to important health careservices. (BIO, 2013, p. 1)
The same executive summary cited the concerns expressed in th
e GAO report, as well as insufficient resources at HRSA to carr
y out itsresponsibilities under 340B and the ACA, the need for c
learer guidance, and HRSA’s use of “subregulatory” procedures
to clarify definitionsand establish interpretive guidelines.
The HRSA website contained the following observation:
PROGRAM GUIDELINES
HRSA chose to publish guidelines in the Federal Register rather
than regulations to administer the Section 340B program. Guide
lines arethe quickest and most flexible way to convey to all con
cerned parties how HRSA interprets the Section 340B requireme
nts. Guidelines arealso used to disseminate procedures that are a
cceptable under the statute. To ensure that the guidelines were a
s appropriate andresponsive as possible to the legitimate concer
ns of the covered entities and manufacturers, comments were sol
icited on all of theguidelines before HRSA published them in a f
inal notice.
The BIO white paper cited the changed guidance that allowed co
vered entities to use contract pharmacies as an example of HRS
A expandingthis program by administrative means. Subsequentl
y, the number of 340B contract pharmacy arrangements climbed
from about 3,000 in2010 to more than 9,000 in 2012, with more
than 12,000 projected for 2012. The white paper claimed these
arrangements were forcingsome community pharmacies out of b
usiness.
SENATOR GRASSLEY’S INQUIRIES
Senator Charles E. (Chuck) Grassley (R-
Iowa) has often been critical of nonprofit hospitals, and his con
cern about their implementation ofthe 340B program is just one
example. His office often follows up on public disclosures that
provide an investigative opening and anopportunity to prod HRS
A about its oversight of the program.
The UAB Inquiry
For example, as ranking member of the Senate Judiciary Commi
ttee, he sent a letter on May 19, 2012, to Dr. Carol Garrison, pre
sident of theUniversity of Alabama (UAB) Hospital, stating that
:
The original intent of the program was to extend the Medicaid d
rug discount to the most vulnerable patients at PHS Clinics, tho
se who are mostly, “medically uninsured, on marginal incomes,
and have no other source to turn to for preventive andprimary ca
re services.” …
On February 16, 2011, Donna Evans, R.Ph., Senior Pharmacist,
with University of Alabama (UAB) Hospital gave apresentation
at the 340B Annual Conference in San Diego, California. In this
presentation, Ms. Evans stated that the purpose ofthe Purchasin
g Committee is, among other things, to “maximize savings oppo
rtunities.” Ms. Evan’s presentation goes on to statethat UAB Ho
spital tracks the top drug expenses for “possible change in admi
ssion[s] process.” As an example of this change inadmission pro
cess, Ms. Evans lists the drugs Melphalan and Busulfan and stat
ed that the hospital “change[d] treatmentprotocol/location.” Furt
hermore, Ms. Evans’ presentation discussed the “discharge [of a
n IVIG patient] from [the] hospital to [a]Townhouse,” for the pu
rpose of maximizing savings opportunities associated with the 3
40B drug discount provided in anoutpatient setting.
Ms. Evans’ presentation is deeply disconcerting (Grassley, 2012
, pp.1-2).
Senator Grassley asked the hospital to document the frequency a
nd economics of such changes in admission status and 340B dis
counts ingeneral, what the hospital did with the savings, and wh
ether HRSA had ever audited it.
The North Carolina Major Hospitals Inquiry
In 2012, McClatchy newspapers in Charlotte and Raleigh, North
Carolina, ran articles about major hospitals buying up oncology
practicesand substantially raising chemotherapy drug prices in t
hese outpatient settings (Alexander & Garloch, 2012). In Septe
mber 2012, SenatorGrassley sent letters to three major hospitals
cited in the articles, asking how much they earned by participat
ing in the 340B Program, thebreakdown of the 340B payer mix,
and how they had reinvested those 340B dollars into serving the
most vulnerable patients. SenatorGrassley summarized their rep
lies in a March 27, 2013, letter to Dr. Mary K. Wakefield, HRS
A administrator:
First, all three North Carolina hospitals provided a summary of
revenue generated by participating in the 340B program from 20
08.Below is a revenue summary …
Carolinas Medical Center
UNC
Duke
2008: $12,970,012
2009: $33,087,329
2009: $88,953,570
2009: $16,697,500
2010: $38,451,076
2010: $109,700,400
2010: $16,910,620
2011: $52,580,763
2011: $131,759,091
2011: $21,065,620
2012: $65,391,050
2012: $135,539,459
These are not small amounts.
…
These numbers paint a very stark picture of how hospitals are re
aping sizeable 340B discounts on drugs and then turning around
andupselling them to fully insured patients covered by Medicar
e, Medicaid, or private health insurance in order to maximize th
eir spread.(Grassley, 2013, pp. 1–2)
All three hospitals were able to provide their 340B payer mix fo
r the period 2008–
2010. The data for 2010 taken from Senator Grassley’sletter is p
resented in the table below:
The Raleigh News & Observer of April 3, 2013, reported on Sen
ator Grassley’s inquiry and stated that “Last year, Duke Univers
ity Hospitalpurchased $65.8 million in drugs through the progra
m and received $135.5 million in revenue. Duke says it saved $
48.3 million buying thedrugs through the 340B program. That m
eans the hospital made a profit of $69.7 million, instead of $21.
4 million if it had not participatedin the program”(Alexander, N
eff, & Garloch, 2013, p. A1).
Sen. Grassley’s letter then goes on to ask a series of questions s
eemingly aimed at getting HRSA to collect this type of data rout
inely.
Stages of implementation planning.
It is also important to consider whether the new policy can be i
mplemented effectively using existing organizational structures,
managementsystems, and funding approaches or whether there i
s a need to establish a new structure designed to deliver the cha
nged output.
Work Breakdown
This stage is a detailed analysis of the tasks generated by the im
plementation requirements of the policy. Political decision mak
ers are likelyto establish important dates (milestones) for imple
mentation, dates that may or may not be achievable. Then the i
mplementing organizationmust get to work:
• Identifying the tasks to be performed, such as submitting a de
tailed budget, hiring personnel, finding office space, issuing rul
es andregulations, establishing advisory committees, and specif
ying reporting requirements
• Identifying the units and individuals responsible for each task
and gaining their commitment to complete the task within a spe
cific timeperiod
• Establishing reporting responsibilities for the status of each t
ask
• Including coordination tasks as well as intradepartmental task
s
• Developing a master schedule and an estimated time of compl
etion for the project along with mechanisms for monitoring prog
ress
Depending on the complexity and urgency of the project, the pr
oject implementation staff may choose to use any one of a numb
er of projectmanagement techniques and their associated softwa
re to show what the resulting project duration will be and wheth
er the original target islikely to be met. If not, implementation p
lanners may decide to undertake a number of efforts to “crash” t
he project in order to remain onschedule.1 This process works b
est when the estimate of how long an activity will take comes fr
om the individual or team that will beresponsible for that activit
y. This encourages participants to make realistic estimates and t
hen commit to meeting their own estimates. Forexample, the Ob
ama administration shortened the testing period for the insuranc
e exchanges and failed to have top-
level oversight of theprocess to determine whether this mission-
critical system was up to its assigned tasks.
Funding
Few proposals get considered without a cost figure attached; ho
wever, additional steps related to funding may need to be taken
once thatfigure is approved. Congress authorizes many more init
iatives than it funds. For example, in 1998, Congress passed and
President Clintonsigned the Ricky Ray Hemophilia Relief Act,
which authorized a compassionate payment of $100,000 to each
hemophiliac infected between1982 and 1987 from contaminated
blood products, or to their families if they had died. This was to
compensate for lax government control ofthe blood supply. The
authorization bill did not include the funding required, estimate
d to be $750 million. Only after considerable effort byadvocacy
groups was $75 million appropriated in fiscal year 2000, $100
million in fiscal year 2002, and $475 million in other years. By
thetime the program was terminated in 2005, $559 million had b
een dispersed.
Risk Management
The Australian Guide to Preparing Implementation Plans states t
he following:
By understanding the potential risks which may affect the imple
mentation of a policy measure, agencies can reduce the likeliho
od orconsequence of “unpleasant surprises” that may jeopardise
the achievement of policy objectives.” (Cabinet Implementation
Unit, 2006, p.23)
It suggests that likely risks include
• Unclear objectives and deliverables
• Unrealistic schedules
• Shortages of key resources—funds, people, equipment
• Lack of infrastructure and supports
• Lack of agency internal capacity
Whatever the risk, the planning process needs to assess the likel
ihood that it will occur, its severity and impact, how to mitigate
it, and who isresponsible for preventive measures. It also needs
to address monitoring and how to initiate any needed actions. I
n situations of highuncertainty and high impact, such as nationa
l security intelligence, analysts are now required to report their
estimates of their certaintyregarding their findings.
One way for implementers to ensure that they will be able to res
pond to changing conditions is to keep the planning flexible. Ho
w does a planstay flexible?
• By not getting too detailed too early
• By not planning to use the available resources up to their limi
t
• By checking in with all implementers from time to time to see
if anything has changed
• By having the periodic reviews to allow other parts of the pla
n to adjust to the “as built” changes that naturally occur
• By making sure the staff knows from the start that there will
probably be changes
This does not mean that the planning is not complete. However,
it does mean that there are contingencies built in and that the pe
ople on thejob are prepared to respond to unexpected situations
as they arise.
Stakeholder Engagement
Implementation must include a review of the stakeholders, inclu
ding the following:
• Who needs to be kept informed?
• Who needs to participate in what detailed planning activities?
• Who can be an opinion leader or champion of the program?
• Who needs further training and motivation?
• Who can be an enabler?
• Who can be a blocker and needs to be co-opted?
Then, as Table 13-
1 illustrates, implementation planners must identify the type of
commitment needed from the implementationstakeholder, how t
o secure it, key messages that need to be delivered, and who is r
esponsible for the relationship. Decisions about how todeliver t
he message and maintain the relationship follow. Should it be d
elivered personally, by email, through the media, through arepre
sentative, and so on? After those coordination and communicati
on tasks are identified, they can be scheduled and assigned to so
meone.
It often is best to approach this work with stakeholders as meani
ngful consultation and collaboration. This can make initial impl
ementationeasier because stakeholders who feel that their ideas
have been considered and their concerns addressed are less likel
y to try to subvert theprocess. Chances of success over time are
greater if the people and organizations affected by the project re
cognize its value and are investedin its success. There will be ti
mes, though, when an implementing agency is given a mandate t
o implement a policy change on a specifictimeline over the obje
ctions of important stakeholders, and this may force the implem
entation planners to develop a policy for “stakeholdermanageme
nt”—
a term that is in disfavor but may be apt in such circumstances.
You may recall from discussions of evaluating political feasibili
ty that most techniques involve collecting information from stak
eholders. That is why the most popular framework for determini
ng political feasibility is called “stakeholder analysis.” Political
feasibility inquiries can yielda lot of information that can be ve
ry important during the implementation process. If Delphi proce
sses, key informant interviews, or otherstakeholder outreach eff
orts were part of a feasibility evaluation prior to policy adoptio
n, then implementers should review that material.Even if they fe
el they know the material, it could be helpful to turn to it with a
fresh eye. A stake-
holder concern that was not enough toprevent a policy’s adoptio
n, for example, could frustrate or even derail that same policy’s
implementation. Implementers might also consideremploying su
ch processes after the fact as part of their stakeholder engageme
nt practices.

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  • 1. Case 13340B Drug Pricing Program Oversight Section 602 of the Veterans Health Care Act of 1992 was titled “Limitations on Prices of Drugs Purchased by Certain Clinics an d Hospitals.”It amended the Public Health Services Act by addi ng a new section, Section 340B, to that act. Section 602 of the Veterans Health Care Actread in part: Part D of title III of the Public Health Service Act is amended b y adding the following subpart: “SUBPART VII – DRUG PRICINGAGREEMENTS” LIMITATION ON PRICES O F DRUGS PURHASED BY COVERED ENTITIES “Sec. 340B ( a) Requirements for Agreement withSecretary – “(1) In general. The Secretary shall enter into an agreement wit h each manufacturer of covered drugs under which theamount re quired to be paid … to the manufacturer for covered drugs … do es not exceed an amount equal to the average manufacturerprice for the drug under title XIX of the Social Security Act in the pr eceding quarter, reduced by the rebate percentage described inp aragraph (2). “Rebate percentage defined. – (A) In general. For a covered outpatient drug … the ‘rebate per centage’ is the amount equalto – “(i) the average total rebate required under Section 1927(c) of t he Social Security Act … for a unit of the dosage form and stren gthinvolved during the preceding quarter divided by “(ii) the av erage manufacturer price for such a unit of the drug during such quarter….” Section 340B applied Medicaid drug discounts to drugs purchas ed for clinics that served many outpatients who were not eligibl e forMedicaid at qualified safety- net institutions. For the most part, eligible clinics were associat ed with hospitals receiving disproportionateshare payments und er Medicare, pediatric hospitals, and community health centers. Also included were specialized clinics and projects forHIV/AID S, hemophilia, black lung, tuberculosis, and family planning, as well as those serving Native Americans and Native Hawaiians.H
  • 2. ospitals were required to be governmental or nonprofit with a co ntractual commitment to provide services supported by governm ents,have a disproportionate share percentage greater than 11.75 , and not obtain the covered drugs through a group purchasing a greement. Thedrugs had to be used for patients of the covered e ntity and could not be resold. A key provision of Section 340B read “(10) No prohibition on l arger discount. Nothing in this subsection shall prohibit a manuf acturer fromcharging a price for a drug that is lower than the ma ximum price that may be charged under paragraph (1).” The Pati ent Protection andAffordable Care Act (ACA or PPACA) increa sed the 340B discount to 13% on generic drugs and 23.1% on br anded drugs. Specific discountshave been reported to range fro m 15– 60% on prescription drugs. The law prohibits getting both a stat e Medicaid rebate and a 340Bdiscount on a drug. BACKGROUND In the 1980s, Congress established a discount drug purchasing p rogram for the Veterans Administration. In 1990, it extended thi s discountprogram to Medicaid purchases on behalf of low- income and uninsured enrollees under the Medicaid Drug Rebat e Program. Soon it becameclear that this law conflicted with an other requirement that state Medicaid programs receive discount s matching the lowest prices offeredin non- Medicaid markets. Congress moved to remedy this problem. Oth erwise, the participating pharmaceutical and biotechnologycomp anies would choose to stop offering discounts across the board. The 340B program is administered by the Office of Pharmacy A ffairs within Health Resources and Services Administration (HR SA) of theDepartment of Health and Human Service. This office is tasked with auditing compliance with program requirements, especially theeligibility of covered entities, and program integri ty concerning diversions and duplicate discounts and manufactu rer pricing. However, thisoffice has a very limited staff, and the number of institutions taking advantage of the program has bee n growing rapidly. HRSA also supportsa number of other progra
  • 3. ms, such as the Ryan White HIV/AIDS program and community and rural health centers that are covered entitiesfor 340B drug d iscounts. The HRSA website describes the intent of 340B in a listing of F requently Asked Questions to be “to permit covered entities to s tretch scarceFederal resources as far as possible, reaching more eligible patients and providing more comprehensive services” [ HR Rep. No. 102-384384(II) at 12 (1992)]. Although there are limitations on billings to Medicaid patients, there are no constraints on billings to non-Medicaid patients. The ACA freed up hospitals to choose among discount sources s uch as 340B and their group purchasing organizations. The ACA also made anumber of provisions to strengthen program integrit y. Section 1703 of the ACA called for a Government Accounting O ffice (GAO) study of the program: … that examines whether those individuals served by the covere d entities under the program under section 340B of the Public H ealthService Act (42 U.S.C. 256b) (referred to in this section as the “340B program”) are receiving optimal health care services. (b) RECOMMENDATIONS. – The report under subsection (a) shall include recommendations on the following: (1) Whether the 340B program should be expanded since it is a nticipated that the 47,000,000 individuals who are uninsured as ofthe date of enactment of this Act will have health care covera ge once this Act is implemented. (2) Whether mandatory sales of certain products by the 340B pr ogram could hinder patients access to those therapies through an yprovider. (3) Whether income from the 340B program is being used by th e covered entities under the program to further the programobje ctives. THE 2011 GAO STUDY That study was issued by the GAO in September 2011. In the co nclusions it noted: The 340B program allows certain providers within the U.S. heal
  • 4. th care safety net to stretch federal resources to reach moreeligi ble patients and provide more comprehensive services, and we f ound that the covered entities we interviewed reportedusing it f or these purposes. However, HRSA’s current approach to oversi ght does not ensure 340B program integrity, and raisesconcerns that may be exacerbated by changes within the program. Accord ing to HRSA, the agency largely relies on participants’self- policing to ensure compliance with program requirements, and h as never conducted an audit of covered entities or drugmanufact urers. As a result, HRSA may not know when participants are en gaging in practices that are not in compliance.Furthermore, we f ound that HRSA has not always provided covered entities and dr ug manufacturers with guidance thatincludes the necessary speci ficity on how to comply with program requirements. There also is evidence to suggest thatparticipants may be interpreting guida nce in ways that are inconsistent with the agency’s intent. Finall y, participants have littleincentive to comply with program requ irements, because few have faced sanctions for noncompliance … PPACA [i.e., ACA] outlined a number of provisions that, if imp lemented, will help improve many of the 340B programintegrity issues we identified. For example, PPACA requires HRSA to re certify eligibility for all covered entity types on an annualbasis … Additionally, PPACA requires HRSA to develop a formal dis pute resolution process, including procedures for coveredentitie s to obtain information from manufacturers, and maintain a cent ralized list of 340B prices— provisions that would helpensure covered entities and manufact urers are better able to identify and resolve suspected violations . PPACA also requiresHRSA to institute monetary penalties for covered entities and manufacturers, which gives program partici pants more incentiveto comply with program requirements. Fina lly, PPACA requires HRSA to conduct more direct oversight of manufacturers,including conducting selective audits to ensure th at they are charging covered entities the correct 340B price. However, we identified other program integrity issues that HRS
  • 5. A should also address. For example, the law does not requireHR SA to audit covered entities or further specify the agency’s defi nition of a 340B patient. While HRSA has developed newpropos ed guidance on this definition, it is uncertain when, or if, the gu idance will be finalized. Because the discounts on 340B drugs can be substantial, it is im portant for HRSA to ensure that covered entities onlypurchase t hem for eligible patients both by issuing more specific guidance and by conducting audits of covered entities toprevent diversio n. Additionally, while PPACA included a provision prohibiting manufacturers from discriminating againstcovered entities in th e sale of 340B drugs, HRSA does not plan to make any changes to or further specify its relatednondiscrimination guidance. Absent additional oversight by the agency, including more speci fic guidance, access challenges covered entities have facedwhen manufacturers’ have restricted distribution of IVIG at 340B pri ces may continue and similar challenges could arise forother dru gs in the future. (GAO, 2011, pp. 33–34) HOW IS THE PATIENT HELPED? The ACA and the GAO report said little about getting the resulti ng savings to the patient’s bill. As the law has been modified ov er the years,the direct link to the low- income, uninsured patient has weakened. The discounted drugs can even be used for commercially insuredpatients. The 2011 G AO report found that “some covered entities passed 340B savin gs on to patients by providing lower- cost drugs touninsured patients. For example, many covered enti ties determined the amount that a patient is required to pay base d on the lower cost of340B- priced drugs” (p. 17). The report noted that some covered entiti es had indicated that without the discounts they would have to c losetheir pharmacy or curtail other services. For a number of reasons, operating the 340B program in the hos pital environment creates more opportunities for drug diversion compared to other covered entity types. First, hospitals operate 340B pharmacies in settings where both inpatient and outpatient
  • 6. drugsare dispensed and must ensure that inpatients do not get 3 40B drugs. Second, hospitals tend to have more complex contra ctingarrangements and organizational structures than other entit y types— 340B drugs can be dispensed in multiple locations, includingem ergency rooms, on-site clinics, and off- site clinics. In light of this and given HRSA’s nonspecific guida nce on the definition of a 340Bpatient, broad interpretations of t he guidance may be more likely in the hospital setting and diver sion harder to detect. Third, hospitalsdispense a comparatively l arger volume of drugs than other entity types— while representing 27 percent of participating coveredentities, a ccording to HRSA, DSH hospitals alone represent about 75 perc ent of all 340B drug purchases. (GAO, 2011, p. 29) OTHER IMPACTS OF THE ACA The ACA added a number of classes of institutions, including af fordable care organizations, freestanding cancer hospitals, clini cal accesshospitals, rural referral centers, and sole community h ospitals. Many millions of uninsured individuals are to receive i nsurance. This wouldgreatly increase the consumption of 340B drugs, even though one might argue that the original need for th e 340B program was partiallymitigated. MANUFACTURER PUSHBACK In early 2013, the Biotechnology Industry Organization (BIO) is sued a white paper subtitled “A Review and Analysis of the 340 B Program.”It was cosponsored by the Community Oncology Al liance (COA), the National Community Pharmacists Association (NCPA), National PatientAdvocate Foundation (NPAF), the Ph armaceutical Care Management Association (PCMA), and the P harmaceutical Research andManufacturers of America (PhRMA) . The report’s executive summary cited: Areas of most concern included the following: • Concerns that some uninsured, indigent patients may not be e xperiencing direct benefit from the program’s existence. • Anecdotal evidence that clinical decision- making may be skewed by efforts to take advantage of the 340B
  • 7. discount. • Growing evidence of displacement of non- 340B providers who serve a key role in providing patient access to important health careservices. (BIO, 2013, p. 1) The same executive summary cited the concerns expressed in th e GAO report, as well as insufficient resources at HRSA to carr y out itsresponsibilities under 340B and the ACA, the need for c learer guidance, and HRSA’s use of “subregulatory” procedures to clarify definitionsand establish interpretive guidelines. The HRSA website contained the following observation: PROGRAM GUIDELINES HRSA chose to publish guidelines in the Federal Register rather than regulations to administer the Section 340B program. Guide lines arethe quickest and most flexible way to convey to all con cerned parties how HRSA interprets the Section 340B requireme nts. Guidelines arealso used to disseminate procedures that are a cceptable under the statute. To ensure that the guidelines were a s appropriate andresponsive as possible to the legitimate concer ns of the covered entities and manufacturers, comments were sol icited on all of theguidelines before HRSA published them in a f inal notice. The BIO white paper cited the changed guidance that allowed co vered entities to use contract pharmacies as an example of HRS A expandingthis program by administrative means. Subsequentl y, the number of 340B contract pharmacy arrangements climbed from about 3,000 in2010 to more than 9,000 in 2012, with more than 12,000 projected for 2012. The white paper claimed these arrangements were forcingsome community pharmacies out of b usiness. SENATOR GRASSLEY’S INQUIRIES Senator Charles E. (Chuck) Grassley (R- Iowa) has often been critical of nonprofit hospitals, and his con cern about their implementation ofthe 340B program is just one example. His office often follows up on public disclosures that provide an investigative opening and anopportunity to prod HRS A about its oversight of the program.
  • 8. The UAB Inquiry For example, as ranking member of the Senate Judiciary Commi ttee, he sent a letter on May 19, 2012, to Dr. Carol Garrison, pre sident of theUniversity of Alabama (UAB) Hospital, stating that : The original intent of the program was to extend the Medicaid d rug discount to the most vulnerable patients at PHS Clinics, tho se who are mostly, “medically uninsured, on marginal incomes, and have no other source to turn to for preventive andprimary ca re services.” … On February 16, 2011, Donna Evans, R.Ph., Senior Pharmacist, with University of Alabama (UAB) Hospital gave apresentation at the 340B Annual Conference in San Diego, California. In this presentation, Ms. Evans stated that the purpose ofthe Purchasin g Committee is, among other things, to “maximize savings oppo rtunities.” Ms. Evan’s presentation goes on to statethat UAB Ho spital tracks the top drug expenses for “possible change in admi ssion[s] process.” As an example of this change inadmission pro cess, Ms. Evans lists the drugs Melphalan and Busulfan and stat ed that the hospital “change[d] treatmentprotocol/location.” Furt hermore, Ms. Evans’ presentation discussed the “discharge [of a n IVIG patient] from [the] hospital to [a]Townhouse,” for the pu rpose of maximizing savings opportunities associated with the 3 40B drug discount provided in anoutpatient setting. Ms. Evans’ presentation is deeply disconcerting (Grassley, 2012 , pp.1-2). Senator Grassley asked the hospital to document the frequency a nd economics of such changes in admission status and 340B dis counts ingeneral, what the hospital did with the savings, and wh ether HRSA had ever audited it. The North Carolina Major Hospitals Inquiry In 2012, McClatchy newspapers in Charlotte and Raleigh, North Carolina, ran articles about major hospitals buying up oncology practicesand substantially raising chemotherapy drug prices in t hese outpatient settings (Alexander & Garloch, 2012). In Septe mber 2012, SenatorGrassley sent letters to three major hospitals
  • 9. cited in the articles, asking how much they earned by participat ing in the 340B Program, thebreakdown of the 340B payer mix, and how they had reinvested those 340B dollars into serving the most vulnerable patients. SenatorGrassley summarized their rep lies in a March 27, 2013, letter to Dr. Mary K. Wakefield, HRS A administrator: First, all three North Carolina hospitals provided a summary of revenue generated by participating in the 340B program from 20 08.Below is a revenue summary … Carolinas Medical Center UNC Duke 2008: $12,970,012 2009: $33,087,329 2009: $88,953,570 2009: $16,697,500 2010: $38,451,076 2010: $109,700,400 2010: $16,910,620 2011: $52,580,763 2011: $131,759,091 2011: $21,065,620 2012: $65,391,050 2012: $135,539,459 These are not small amounts. … These numbers paint a very stark picture of how hospitals are re aping sizeable 340B discounts on drugs and then turning around andupselling them to fully insured patients covered by Medicar e, Medicaid, or private health insurance in order to maximize th eir spread.(Grassley, 2013, pp. 1–2) All three hospitals were able to provide their 340B payer mix fo r the period 2008– 2010. The data for 2010 taken from Senator Grassley’sletter is p resented in the table below:
  • 10. The Raleigh News & Observer of April 3, 2013, reported on Sen ator Grassley’s inquiry and stated that “Last year, Duke Univers ity Hospitalpurchased $65.8 million in drugs through the progra m and received $135.5 million in revenue. Duke says it saved $ 48.3 million buying thedrugs through the 340B program. That m eans the hospital made a profit of $69.7 million, instead of $21. 4 million if it had not participatedin the program”(Alexander, N eff, & Garloch, 2013, p. A1). Sen. Grassley’s letter then goes on to ask a series of questions s eemingly aimed at getting HRSA to collect this type of data rout inely. Stages of implementation planning. It is also important to consider whether the new policy can be i mplemented effectively using existing organizational structures, managementsystems, and funding approaches or whether there i s a need to establish a new structure designed to deliver the cha nged output. Work Breakdown This stage is a detailed analysis of the tasks generated by the im plementation requirements of the policy. Political decision mak ers are likelyto establish important dates (milestones) for imple mentation, dates that may or may not be achievable. Then the i mplementing organizationmust get to work: • Identifying the tasks to be performed, such as submitting a de tailed budget, hiring personnel, finding office space, issuing rul es andregulations, establishing advisory committees, and specif ying reporting requirements • Identifying the units and individuals responsible for each task and gaining their commitment to complete the task within a spe cific timeperiod • Establishing reporting responsibilities for the status of each t ask • Including coordination tasks as well as intradepartmental task s
  • 11. • Developing a master schedule and an estimated time of compl etion for the project along with mechanisms for monitoring prog ress Depending on the complexity and urgency of the project, the pr oject implementation staff may choose to use any one of a numb er of projectmanagement techniques and their associated softwa re to show what the resulting project duration will be and wheth er the original target islikely to be met. If not, implementation p lanners may decide to undertake a number of efforts to “crash” t he project in order to remain onschedule.1 This process works b est when the estimate of how long an activity will take comes fr om the individual or team that will beresponsible for that activit y. This encourages participants to make realistic estimates and t hen commit to meeting their own estimates. Forexample, the Ob ama administration shortened the testing period for the insuranc e exchanges and failed to have top- level oversight of theprocess to determine whether this mission- critical system was up to its assigned tasks. Funding Few proposals get considered without a cost figure attached; ho wever, additional steps related to funding may need to be taken once thatfigure is approved. Congress authorizes many more init iatives than it funds. For example, in 1998, Congress passed and President Clintonsigned the Ricky Ray Hemophilia Relief Act, which authorized a compassionate payment of $100,000 to each hemophiliac infected between1982 and 1987 from contaminated blood products, or to their families if they had died. This was to compensate for lax government control ofthe blood supply. The authorization bill did not include the funding required, estimate d to be $750 million. Only after considerable effort byadvocacy groups was $75 million appropriated in fiscal year 2000, $100 million in fiscal year 2002, and $475 million in other years. By thetime the program was terminated in 2005, $559 million had b een dispersed. Risk Management The Australian Guide to Preparing Implementation Plans states t
  • 12. he following: By understanding the potential risks which may affect the imple mentation of a policy measure, agencies can reduce the likeliho od orconsequence of “unpleasant surprises” that may jeopardise the achievement of policy objectives.” (Cabinet Implementation Unit, 2006, p.23) It suggests that likely risks include • Unclear objectives and deliverables • Unrealistic schedules • Shortages of key resources—funds, people, equipment • Lack of infrastructure and supports • Lack of agency internal capacity Whatever the risk, the planning process needs to assess the likel ihood that it will occur, its severity and impact, how to mitigate it, and who isresponsible for preventive measures. It also needs to address monitoring and how to initiate any needed actions. I n situations of highuncertainty and high impact, such as nationa l security intelligence, analysts are now required to report their estimates of their certaintyregarding their findings. One way for implementers to ensure that they will be able to res pond to changing conditions is to keep the planning flexible. Ho w does a planstay flexible? • By not getting too detailed too early • By not planning to use the available resources up to their limi t • By checking in with all implementers from time to time to see if anything has changed • By having the periodic reviews to allow other parts of the pla n to adjust to the “as built” changes that naturally occur • By making sure the staff knows from the start that there will probably be changes This does not mean that the planning is not complete. However, it does mean that there are contingencies built in and that the pe ople on thejob are prepared to respond to unexpected situations as they arise. Stakeholder Engagement
  • 13. Implementation must include a review of the stakeholders, inclu ding the following: • Who needs to be kept informed? • Who needs to participate in what detailed planning activities? • Who can be an opinion leader or champion of the program? • Who needs further training and motivation? • Who can be an enabler? • Who can be a blocker and needs to be co-opted? Then, as Table 13- 1 illustrates, implementation planners must identify the type of commitment needed from the implementationstakeholder, how t o secure it, key messages that need to be delivered, and who is r esponsible for the relationship. Decisions about how todeliver t he message and maintain the relationship follow. Should it be d elivered personally, by email, through the media, through arepre sentative, and so on? After those coordination and communicati on tasks are identified, they can be scheduled and assigned to so meone. It often is best to approach this work with stakeholders as meani ngful consultation and collaboration. This can make initial impl ementationeasier because stakeholders who feel that their ideas have been considered and their concerns addressed are less likel y to try to subvert theprocess. Chances of success over time are greater if the people and organizations affected by the project re cognize its value and are investedin its success. There will be ti mes, though, when an implementing agency is given a mandate t o implement a policy change on a specifictimeline over the obje ctions of important stakeholders, and this may force the implem entation planners to develop a policy for “stakeholdermanageme nt”— a term that is in disfavor but may be apt in such circumstances. You may recall from discussions of evaluating political feasibili ty that most techniques involve collecting information from stak eholders. That is why the most popular framework for determini ng political feasibility is called “stakeholder analysis.” Political feasibility inquiries can yielda lot of information that can be ve
  • 14. ry important during the implementation process. If Delphi proce sses, key informant interviews, or otherstakeholder outreach eff orts were part of a feasibility evaluation prior to policy adoptio n, then implementers should review that material.Even if they fe el they know the material, it could be helpful to turn to it with a fresh eye. A stake- holder concern that was not enough toprevent a policy’s adoptio n, for example, could frustrate or even derail that same policy’s implementation. Implementers might also consideremploying su ch processes after the fact as part of their stakeholder engageme nt practices.