2. WELCOME TO THE TEAM!!!!!!
This is the most important training you will receive in the next three
weeks.
Wake up and act alert.
Pay attention because we want you here, but we don’t want to be sued!
OHHHH and……..
3. BACKGROUND AND FORMALITIES
I am Keosha, course facilitator and Master Resource
I am only here for 3 hrs
My job: to make sure you understand compliance
regulations for your new career in an efficient and
effective way
4. GOALS AND OBJECTIVES
Goals Objectives
Participants will answer client
inquiries and complete transactions
using compliance strategies.
Students will explore and learn
banking compliance regulations.
Students will demonstrate their
knowledge of compliance
regulations through role play and
computer-based training.
Participants will use case-based
learning skills to determine client
approach.
Students will examine case-based
learning skills for effective work
performance.
5. ASSESSMENTS
Computer-based multiple
choice assessment (taken in
the online portal)
Scenario demonstration
assessment (taken with your
peers)
You must get 80% or better or
you see me again!
6. WHY IS THIS TRAINING SO IMPORTANT AND WHAT INFO WILL
BE COVERED?
Financial institutions have to maintain compliance in order to continue business. Operating
outside of these regulations could lead to fines, lawsuits, and even closure…..
I don’t know about you, but I need my job!
We will focus on 5 major and most common regulations that we face everyday and although all
regulations are listed in the training material.
7. INFORMATION
CONTINUED…..
1. USA PATRIOT Act: strengthen U.S. measures to prevent,
detect and prosecute international money laundering
and financing of terrorism.
2. Comprehensive Capital Analysis and Review (CCAR): the
Federal Reserve can rule that your organization is
undercapitalized..
3. Financial Industry Regulatory Authority (FINRA):Fines
for Ponzi scheme detection and other issues could cost
your financial services organization $100 million in fines
4. Consumer Financial Protection Bureau (CFPB): is
responsible for consumer protection in the financial
sector, was established as part of the Dodd-Frank Wall
Street Reform and Consumer Protection Act of 2010
5. Office of the Comptroller of Currency (OCC): financial
institutions, including national banks and federal
branches and agencies of foreign banks, that do not
comply with OCC regulations can face millions of
dollars in penalties
8. “
”
IN ADDITION TO REGULARLY MONITORING AND ANALYZING INTERNAL CONTROLS AND FINANCIAL SYSTEMS, AND ASSESSING
POTENTIAL RISKS, WHITE RECOMMENDS THAT FINANCIAL LEADERS TAKE TIME TO:
EDUCATE STAFF. PROVIDE REGULATORY COMPLIANCE TRAINING, AND MAKE SURE EMPLOYEES ALSO HAVE ACCESS TO
RESOURCES SUCH AS INDUSTRY PUBLICATIONS AND WEBINARS ON RELEVANT TOPICS.
INVEST IN EXPERTISE. THIS INCLUDES HIRING COMPLIANCE OFFICERS AND INTERNAL AUDITORS. ENGAGING SPECIALIZED
CONSULTANTS WITH DEEP EXPERTISE IN REGULATORY MATTERS CAN ALSO HELP ORGANIZATIONS TO MANAGE COMPLIANCE
INITIATIVES MORE EFFECTIVELY.
LEARN FROM OTHERS. KEEP AN EYE ON COMPETITORS: ADOPT THEIR BEST PRACTICES AND AVOID REPEATING THEIR BLUNDER.
Robert Half, 2015
9. LEARNING STRATEGIES TO BE USED
Computer based training (CBT): students will have independent study
using training portal to develop more defined understanding of
regulations in place
Case-based learning: facilitator will outline various scenarios
encountered in production that are affected by compliance regulations.
Facilitator will outline different ways to handle scenarios once
encountered.
Team-based learning: students will split into teams to practice handling
scenarios and prepare for demonstration assessment
11. “
”
MY PERSONAL GOAL IS NOT TO BORE YOU, BUT TO
ENSURE THAT YOU ARE FULLY PREPARED FOR THE
CAREER THAT YOU ARE ABOUT TO ENCOUNTER. I
WILL MAKE SURE YOU SUCCEED AND WE CAN LAUGH
ALL THE WAY TO THE FINISH LINE. WELCOME
ABOARD!
Keosha, 2018, Facilitator and Master Resource
12. REFERENCES
Instructional Strategies. (2002). Retrieved April 22, 2018, from
https://education.alberta.ca/media/482311/is.pdf
Robert Half. (2017, December 20). 5 Top Regulatory Compliance Concerns for
Financial Services. Retrieved April 22, 2018, from
https://www.roberthalf.com/blog/management-tips/5-top-regulatory-
compliance-concerns-for-financial-services
Editor's Notes
The purpose of this course is to inform new employees about bank financial regulations to ensure that they are performing their job efficiently and within legal limitations. This course will prepare new hires for responsibilities as bank employees and let them know what they can and cannot do for clients based on federal guidelines.
These objectives will use a combination of computer-based training, case based learning and cooperative learning to meet training goals. To meet training goals, there will be a mix of instructional strategy utilized to reinforce information. The strategy that we will mostly integrate will be cooperative learning. Students will have a cohesive experience that allows independent study, group discussion and small group practice in the classroom. Students will work with their classmates to reenact possible real-life scenarios and provide feedback based on their computer-based training material. This training will require computer usage as this is a paperless environment.
facilitator in determining if more systems navigation and resource training is needed before the employee goes into production.
The task checklist will provide the facilitator more information on the effectiveness of the materials. Observing how students utilize training materials and resources, the production software, and notating whether information is relayed within compliance limitations allows the facilitator to determine whether new methods are needed to communicate the curriculum. It also determines whether trainings were received in the manner that it was supposed to.
Multiple choice testing in the training portal helps determine if reading materials are informative and efficient. All these instruments will be used to improve training.
