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7 Strategies to Build EQ


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When it comes to accomplishing goals, spurring innovation, and developing stronger competitive positions, the ability to collaborate effectively is paramount. People with a high EQ have proven to be the most effective collaborators in the workplaceand research is proving that emotional intelligence is more important than IQ or technical expertise in the business world.

Published in: Leadership & Management
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7 Strategies to Build EQ

  1. 1. Developing Behavioral EQ Developing Behavioral EQ Behavioral EQ, Putting Emotional Intelligence to Work, The Social Intelligence Company and TRACOM are registered trademarks of he TRACOM Corporation. Developing Behavioral EQ, BEQ and Behavioral EQ Model are trademarks of Th TRACOM Corporation.
  2. 2. Developing Behavioral EQ TRACOM Overview WHY We believe that improving peoples’ understanding of themselves and others makes the world a better place HOW Through research and experience we uncover the hidden barriers to individuals achieving their maximum potential and identify how to help overcome them WHAT We synthesize our discoveries into actionable learning and resources that improve an individual's performance in all parts of their lives
  3. 3. Social Intelligence for the Expert FacilitatorDeveloping Behavioral EQ
  4. 4. Today’s Speakers • Dr. Casey Mulqueen • Dr. Natalie Wolfson • David Collins Developing Behavioral EQ
  5. 5. • Part 1: Why Emotional Intelligence Matters • Part 2: 7 Ways to Boost Leadership EQ • Part 3: Your Questions 5 Developing Behavioral EQ
  6. 6. Polling Question Who has experience with Emotional Intelligence training? My company provides EQ training My company is considering providing EQ training Not providing or considering EQ training Previous Not sure Developing Behavioral EQ
  7. 7. Emotional intelligence: • Ability to perceive and understand one’s own emotions and the emotions of others • Having insight into oneself and awareness and empathy for others Behavioral intelligence: • Ability to recognize the impact that emotions have on one’s own behavior and the behavior of others • Ability to use this awareness to manage personal behavior and relationships Definitions Developing Behavioral EQ
  8. 8. • Emotional awareness ≠ outward behavior • People notice and respond to behavior • Behavior has the greatest impact on personal effectiveness • The Behavioral EQ Model considers both emotional and behavioral intelligence Behavior: The Key Component Developing Behavioral EQ
  9. 9. Why is Behavioral EQ Important? Research shows: • It distinguishes between star and average performers. • It applies across cultures and occupations. • Good managers are adept at controlling emotions, accepting feedback and adjusting behavior. • Manager Emotional Intelligence predicts employee engagement and performance. • Stocks of companies whose employees have high self- awareness outperform those whose employees have low self- awareness. • It can be learned and developed! 10 Developing Behavioral EQ
  10. 10. Group Exercise! 11 Developing Behavioral EQ
  11. 11. Group Exercise Janet has 55 apples. She finds another 95. How many apples does Janet have in all? Answer: 150 12 Developing Behavioral EQ
  12. 12. Group Exercise What is the sum of $8.22 and $12.33? Answer: $20.55 13 Developing Behavioral EQ
  13. 13. Group Exercise A bat and ball cost $1.10. The bat costs one dollar more than the ball. How much does the ball cost? 14 Answer: 10 cents Developing Behavioral EQ
  14. 14. 15 Group Exercise Developing Behavioral EQ
  15. 15. Brain Systems Our brains have two “operating systems.” • One is fast and looks for quick and easy solutions. It is often irrational. It is often wrong. This is our default operating system. • The other is logical, slow, effortful, and cautious. 16 Developing Behavioral EQ
  16. 16. What brought you here today? What led you to participate in today’s webinar? Why is EQ of interest to you? Developing Behavioral EQ
  17. 17. 7 Ways to Boost Your Leadership EQ 18 Developing Behavioral EQDeveloping Behavioral EQ
  18. 18. 1. Control Behavior by Understanding Emotions 19 Developing Behavioral EQ
  19. 19. 2. Mentally rehearse situations that set off emotional triggers 20 Developing Behavioral EQ
  20. 20. 3. Force your brain into action by solving a problem 21 Developing Behavioral EQ
  21. 21. 4. Engage in healthy escapism 22 Developing Behavioral EQ
  22. 22. 5. The send button is not your friend 23 Developing Behavioral EQ
  23. 23. 6. Walk away from tense situations 24 Developing Behavioral EQ
  24. 24. 7. Speak clearly and with decorum in emotionally charged situations 25 Developing Behavioral EQ
  25. 25. • Recognizing emotions is hard • People don’t understand the impact of emotions on others • We overestimate that our feelings are known by others • Emotions are contagious – for good or bad • By changing behavior, we influence our attitudes and beliefs through neural rewiring “Ah Ha” Concepts Developing Behavioral EQ
  26. 26. • Genetic disposition or opportunity for development? • Research clearly shows it can be learned • Need for practice and reinforcement vs. EQ vaccination • EQ can be developed, but only with a sincere desire to do so Can Be Developed Developing Behavioral EQ
  27. 27. In Summary The research is clear: • Behavioral EQ is the next generation of Emotional Intelligence • More targeted • Easier to understand • More actionable • Behavioral EQ can improve both individual and organizational improvement Developing Behavioral EQ
  28. 28. Follow-Up • Behavioral EQ Whitepaper • On-Demand Version of Webinar • Specific question follow-up 29 Developing Behavioral EQ
  29. 29. Questions Developing Behavioral EQ Behavioral EQ, Putting Emotional Intelligence to Work, The Social Intelligence Company and TRACOM are registered trademarks of he TRACOM Corporation. Developing Behavioral EQ, BEQ and Behavioral EQ Model are trademarks of Th TRACOM Corporation.