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Not always discovered: Phase two
of a study of the effect of discovery
systems on online (journal) usage
ER&L
March 18, 2014
Michael Levine-Clark, University of Denver
John McDonald, University of Southern California
Jason Price, SCELC Consortium
http://bit.ly/discovery-impact-erl2014
“…a steep increase in full text downloads
and link resolver click‐throughs suggests
Summon had a dramatic impact on user
behavior and the use of library collections
during this time period.”
The Impact ofWeb-scale Discovery on the Use of a Library
Collection
DougWay (2010)
http://scholarworks.gvsu.edu/library_sp/9/
http://www.oclc.org/partnerships/econtent/solutions.en.html
Vendor marketing
Does implementation of a discovery
service impact usage of publisher-
hosted journal content?
Publisher-hosted journals are
only part of the picture
eBooks, pBooks, aggregator journal content,
etc.
publisher journal content
What did we measure?
• Whether there is an
effect
• NOT why that effect
exists (that’s a future
study!)
• “Society will need to shed some of its obsession
for causality in exchange for simple correlations:
not knowing why, but only what”
• (Cukier & Mayer-Schonberger. 2013. Big data: A revolution that will
transform how we live, work, and think.)
Data collection
• List of libraries with discovery services
> Searched on lib-web-cats
• Surveyed Libraries
> Discovery service Implemented
> Implementation Date (month/year)
> Search box location
> Marketing effort
• 149 Libraries Gave Approval
> 33 libraries selected for this phase
> 6 for each of the 4 major discovery services and a
group of 9 libraries with no service
Dataset• 33 Libraries
– 28 US, 2 CA, 1 each from UK, AUS, NZ
– WorldCat book holdings
> Average: 1,114,193 ; Range: ~300k to ~2.6mil
• Implementation dates (Discovery Libraries):
> 2010 (3), 2011 (19), 2012 (2)
• 6 Publishers
• 9,206 Journals
• 163,545 Usable Observations
Methodology
Compared COUNTER JR1 total full text article views for the
12 months before vs 12 months after implementation date
June2010Start
Implementation
May2011
May2012
End
Year 1 Year 2
Included implementation month in Year 1 to ensure that
both periods included an entire academic year
Examine Data for Outliers
Observations by Library & Service
Observations by Publisher
Average Usage Change By Discovery & Publisher
Analyzing Usage Change: % vs Total
Use 12
months
before
Use 12
months
after
% Change
Total
Change
Journal A 500 600 20% 100
Journal B 5 15 200% 10
Which is the better measure?
Is it the same for publisher- & journal-level data?
Reducing variation due to institution size
Currently converting to change per FTE
Values are shown as x 1,000 to bring the change
metric back per journal-library combination to a
minimum of 0.1
2013 JISC Discovery study took a similar approach
Average Usage Change By Discovery & Publisher
Per Journal &
Per 10,000 FTE
Full Model
Including Discovery Service, Publisher, and Library
Including Discovery Service, Publisher, and Library
Nested ANOVA Model
[all three factors – preliminary results]
Does usage change vary across libraries?
Institution (sorted by Mean Change)
Does usage change vary across libraries using the same service?
Library 10-15 Library 16-21 Library 22-27 Library 28-33Library 1-9
Does usage change vary across publishers?
Publisher (sorted by Mean Change)
B
AAA A A
Does usage change vary across discovery services?
A
BB
C
D
Publisher
Does the effect of discovery service differ across publishers?
Results
Can we detect differences between Discovery
Services, Publishers, and/or Libraries and/or
their interactions?
• Library – Yes
• Publisher – No
• Discovery Service – Yes
• Differential discovery service effect by
publisher – Yes
Next Steps
• Design & test for effects of:
– Aggregator full text availability
– Publisher Size
– Journal Subject
– Overall usage trends (Requires Disc Srvc ‘control’)
– Configuration options in Discovery services
• Expand pool of libraries
• Perhaps explore WHY
Sharing Data
• With participating libraries
– Customized reports for each library
• With participating publishers
– Customized reports for each publisher
– Presentations as requested
• With discovery vendors
– Presentations as requested
• In publications and presentations
– Maintaining anonymity of data
Past/Future Presentations
• Ithaka Sustainable Scholarship Conference (October 2013)
• Charleston Conference (November 2013)
• ER&L/Library Journal Webinar (December 2013)
• Shangai Jiao Tong Univ / Beijing Univ Forum (Jan 2014)
• SCELC Colloquium (March 2014)
• ER&L (March 2014) http://bit.ly/discovery-impact-erl2014
• UKSG (April 2014)
• Presentations posted on slideshare :
– http://visualcv.com/lpq4t1s
michael.levine-clark@du.edu | johndmcd@usc.edu | jason@scelc.org

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Discovery impact erl2014

  • 1. Not always discovered: Phase two of a study of the effect of discovery systems on online (journal) usage ER&L March 18, 2014 Michael Levine-Clark, University of Denver John McDonald, University of Southern California Jason Price, SCELC Consortium http://bit.ly/discovery-impact-erl2014
  • 2. “…a steep increase in full text downloads and link resolver click‐throughs suggests Summon had a dramatic impact on user behavior and the use of library collections during this time period.” The Impact ofWeb-scale Discovery on the Use of a Library Collection DougWay (2010) http://scholarworks.gvsu.edu/library_sp/9/
  • 4. Does implementation of a discovery service impact usage of publisher- hosted journal content?
  • 5. Publisher-hosted journals are only part of the picture eBooks, pBooks, aggregator journal content, etc. publisher journal content
  • 6. What did we measure? • Whether there is an effect • NOT why that effect exists (that’s a future study!)
  • 7. • “Society will need to shed some of its obsession for causality in exchange for simple correlations: not knowing why, but only what” • (Cukier & Mayer-Schonberger. 2013. Big data: A revolution that will transform how we live, work, and think.)
  • 8.
  • 9.
  • 10. Data collection • List of libraries with discovery services > Searched on lib-web-cats • Surveyed Libraries > Discovery service Implemented > Implementation Date (month/year) > Search box location > Marketing effort • 149 Libraries Gave Approval > 33 libraries selected for this phase > 6 for each of the 4 major discovery services and a group of 9 libraries with no service
  • 11. Dataset• 33 Libraries – 28 US, 2 CA, 1 each from UK, AUS, NZ – WorldCat book holdings > Average: 1,114,193 ; Range: ~300k to ~2.6mil • Implementation dates (Discovery Libraries): > 2010 (3), 2011 (19), 2012 (2) • 6 Publishers • 9,206 Journals • 163,545 Usable Observations
  • 12. Methodology Compared COUNTER JR1 total full text article views for the 12 months before vs 12 months after implementation date June2010Start Implementation May2011 May2012 End Year 1 Year 2 Included implementation month in Year 1 to ensure that both periods included an entire academic year
  • 13. Examine Data for Outliers
  • 16.
  • 17. Average Usage Change By Discovery & Publisher
  • 18. Analyzing Usage Change: % vs Total Use 12 months before Use 12 months after % Change Total Change Journal A 500 600 20% 100 Journal B 5 15 200% 10 Which is the better measure? Is it the same for publisher- & journal-level data?
  • 19. Reducing variation due to institution size Currently converting to change per FTE Values are shown as x 1,000 to bring the change metric back per journal-library combination to a minimum of 0.1 2013 JISC Discovery study took a similar approach
  • 20. Average Usage Change By Discovery & Publisher Per Journal & Per 10,000 FTE
  • 21.
  • 22. Full Model Including Discovery Service, Publisher, and Library Including Discovery Service, Publisher, and Library
  • 23. Nested ANOVA Model [all three factors – preliminary results]
  • 24. Does usage change vary across libraries? Institution (sorted by Mean Change)
  • 25. Does usage change vary across libraries using the same service? Library 10-15 Library 16-21 Library 22-27 Library 28-33Library 1-9
  • 26. Does usage change vary across publishers? Publisher (sorted by Mean Change) B AAA A A
  • 27. Does usage change vary across discovery services? A BB C D
  • 28. Publisher Does the effect of discovery service differ across publishers?
  • 29. Results Can we detect differences between Discovery Services, Publishers, and/or Libraries and/or their interactions? • Library – Yes • Publisher – No • Discovery Service – Yes • Differential discovery service effect by publisher – Yes
  • 30. Next Steps • Design & test for effects of: – Aggregator full text availability – Publisher Size – Journal Subject – Overall usage trends (Requires Disc Srvc ‘control’) – Configuration options in Discovery services • Expand pool of libraries • Perhaps explore WHY
  • 31. Sharing Data • With participating libraries – Customized reports for each library • With participating publishers – Customized reports for each publisher – Presentations as requested • With discovery vendors – Presentations as requested • In publications and presentations – Maintaining anonymity of data
  • 32. Past/Future Presentations • Ithaka Sustainable Scholarship Conference (October 2013) • Charleston Conference (November 2013) • ER&L/Library Journal Webinar (December 2013) • Shangai Jiao Tong Univ / Beijing Univ Forum (Jan 2014) • SCELC Colloquium (March 2014) • ER&L (March 2014) http://bit.ly/discovery-impact-erl2014 • UKSG (April 2014) • Presentations posted on slideshare : – http://visualcv.com/lpq4t1s michael.levine-clark@du.edu | johndmcd@usc.edu | jason@scelc.org