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Where's the evidence? The role of usage statistics in collection management


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Where's the evidence? The role of usage statistics in collection management

  1. 1. Wheres the evidence?The role of usage statistics in collection management Angela Conyers Evidence Base, Research & Evaluation Birmingham City University
  2. 2. Collecting usage statistics• What are we doing it for?• Who are we doing it for?• What does it all mean?
  3. 3. What are we doing it for?Usage statistics provide essential evidence:• to show how e-resources are being used• to look at trends over time• to inform renewal/cancellation decisions• to demonstrate value for money
  4. 4. Who are we doing it for?Different audiences:• Library directors• Academic staff• Subject librarians
  5. 5. What does it all mean?• What can the usage statistics tell us?• What other evidence do we need?
  6. 6. What do libraries want fromusage data?• Be sure it is right• How well titles in a deal are being used: – High use, nil and low use• Usage by subject area• Analyse trends over time• Ready access for reporting• Evidence of value for money• Benchmarking
  7. 7. Collecting the evidenceCOUNTER codes of practice:• Journals and databases• E-booksDealing with publishers who are not COUNTER compliant
  8. 8. Making it as easy aspossible• KPI templates• JUSP – the Journal Usage Statistics Portal
  9. 9. National initiative for licensing online journals on behalfof the higher and further education and researchcommunities in the UKSHEDL aims through collaboration and combinedpurchasing power to achieve a shared digital library inScotland WHELFs mission is to promote library and information services co-operation and to encourage the exchange of ideas among University and Higher Education libraries in Wales
  10. 10. 138 UK highereducation andresearch councillibraries are in JUSP
  11. 11. 18 publishers Nature Publishing Group American Association for the Oxford University Press Advancement of Science Project MUSE American Institute of Physics Royal Society of Chemistry Annual Reviews SAGE BioOne Springer British Medical Journal Taylor & Francis Publishing Group Wiley-Blackwell Edinburgh University Press 3 intermediaries Elsevier Ebsco EJS Emerald Publishing Technology Future Medicine (ingentaconnect) Institute of Physics Swets
  12. 12. JUSP Purpose and benefits • Single point of access to usage data from multiple publishers • No need to visit separate publisher sites to download usage statistics • Usage comparison across publishers and years • Establishing value for money
  13. 13. COUNTER usage reportsJR1• Journal Report 1: Number of Successful Full-Text Article Requests by Month and JournalJR1a• Journal Report 1a: Number of Successful Full-Text Article Requests from an Archive by Month and Journal / 2920562020/
  14. 14. • Standardized Usage Statistics Harvesting Initiative (SUSHI)• M2M way of gathering statistics• Replaces the user- mediated collection of usage reports• 12 JUSP SUSHI clients available• SUSHI server to gather data from JUSP
  15. 15. Using the JR1 and JR1a reports• JR1 and JR1a usage reports from publishers• + Add JR1 usage from intermediaries/gateways where necessary• - Minus JR1a archive usage to see usage of current deal
  16. 16. Some other JUSP reports• Titles with the highest use from one publisher or all publishers in JUSP• Titles in various usage ranges, from nil and low to very high• Search facility – title or ISSN or keyword• Trends over time (2009- )• SCONUL return
  17. 17. Adding value to usage reports Adding value to JUSPJUSP enhancements • Adding subscribed or core titles • What titles are in the deal?
  18. 18. How many titles are in the deal?Project Muse JR1 for 2011 for a library with theBasic Research Collection– Titles in the Premium Collection in the JR1 498 Titles in the Basic Research Collection 206 Titles in the JR1 not available to the Library 29259% of titles in the JR1 are not in the library’sdeal and will show nil use.
  19. 19. JUSP enhancements• Usage patterns of subscribed or core titles• Identification of titles in the deal or collection within the JR1 report• Adding more publishers
  20. 20. Adding more value• Costs• FTE numbers• Benchmarking
  21. 21. SCONUL derived ratios• Journal article download per FTE user• E-book section request per FTE user• Section requests per e-book• Cost per e-journal title• Cost per e-book• Cost per e-book section request• Cost per journal article download
  22. 22. Where’s the evidence?• What are we doing it for?• Who are we doing it for?• What does it all mean?
  23. 23. Where’s the evidence? Thank you!