Grateful 7 speech thanking everyone that has helped.pdf
Portfolio of work
1. Social Media
Virtual Assistant
Joyce Narisma
“the more I do,
the more I can do”
2. What is Social Media?
“Social media refers to the means
of interactions among people in which
they create, share, and exchange information
and ideas in virtual communities and networks. Andreas Kaplan and Michael
Haenlein define social media as "a group of Internet-based applications that
build on the ideological and technological foundations of Web 2.0, and that
allow the creation and exchange of user-generated content. Furthermore,
social media depend on mobile and web-based technologies to create highly
interactive platforms via which individuals and communities share, cocreate,
discuss, and modify user-generated content. It introduces substantial and
pervasive changes to communication between organizations, communities
and individuals. “ - en.wikipedia.org
3. Introduction
Joyce Narisma is a certified experienced Virtual
Assistant. She started being a virtual assistant 5 years
ago so that she could use and enhance her social media
and administrative skills as well as to provide assistance
to the business industry. She believes that the more work
she experiences, the more knowledge she'll gain; that's
what keeps her motivated.
She is a graduate of Computer Engineering, a Virtual Assistant and Social Media Specialist
who assists clients in Social Media and as well as Administrative tasks. She is also well
versed in the Microsoft Office Suite. She's been undergoing trainings of the said profession
to enhance her capabilities and skills. She has strong skills in transcription, data
entry, internet research, customer services and contact management. She has worked in
the public and private sectors for many years. In her college years, she has been the lead
editor of the school magazine and was also tasked to proof read articles submitted by the
writers. She has undergone sufficient workshops on teamwork, communication, learning
styles and time management.
4. Introduction
In her professional career, she has been a Front Desk
Coordinator which made her easy transition to customer
support and being a Virtual Assistant. She has also been
a Team Leader of the Specifications team of a BPO
company managing an information website called
Advisen.
Her experience in this field helped her a lot in her
writing skills, having a keen eye for detail and being meticulous about little issues to avoid
mistakes in work. Also, she has been a graphic designer which made it easy for her to create
presentations and graphical images for clients. She has created training manuals,
presentations (with the handouts), forms, databases, flyers, brochures, newsletters, setup
client logins in social media sites, manage blogs and monitor analytics.
She is an innovative, fast learner and a logical thinker. She can think out of the box and as well
as stick to company branding. She can be characterized as being loyal, efficient, hardworking
and a trustworthy individual who has great dedication to work. She spends her free time on
watching movies and cooking. She believes that work and personal life should be balanced
and each has a time of its own. So if she has deadlines, she makes sure to stick to it or even
finish it earlier so it wouldn't disrupt the balance.
5. VA Skills
- Document Creation and Management
(Spreadsheets, PowerPoint Pres, PDF Reports)
- Client Scheduling & Follow-up
- Contact Management, Keyword Research
- Article Submission, Directory Submission - Blog & Forum Commenting, Video Editing &
- Link Building Submission
- Search Engine Analytics and Reporting - Audio (Podcast) Editing
- Google Analytics Experience - Constant Contact Experience
- Website Analytics and Reporting - Managing Auto-responders
- Word Press Blog Set-up & Design - Scheduling & Managing Email Campaigns
- Blog Writing - Email Campaign Tracking & Analytics
- Blog Editing & Maintenance - Shopping Cart Set-up
- Blog Submission and Marketing Support - Paypal set-up, Google Checkout Experience
- Social Network Profile Set-up & Management -Experience Managing Virtual Team
- Social Media Submission (Videos, Articles, Blog - Setting-up and Coordinating Teleseminars and
Post) Webinar Events
7. Additional Skills
Professional
Microsoft Office Suite
Graphics Design
Adobe Photoshop
ERP
Database Management
High Proficiency in English
Typing Skills
Wiki-Docs
Dreamweaver
HTML
FrontPage
C++
Operating System
Windows Platform
Mac OS X
8. Testimonials
“ I’ve arranged to hire Joyce in 2009 as a full-
time employee to help me with internet
“
marketing.
“ “
Joyce’ skills seemed to be a good fit for what I need. I was impressed with her
intelligence and her input to make us both happy and to make my business
successful. She learned about CPA (click per action) marketing and certainly
“
did some general research.
Her SEO and article marketing knowledge is
certainly helpful as we proceed.
CPA marketing is minimal and she managed my
social networks well.
“
The amount of time for her to get up to speed on
