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TEAM BUILDING
By: Jovit M. Cueva, RPm
objectives
Part I.) At the end of the session, the participants will
achieve the following:
Get acquainted with each other as part of the team;
Familiarize the common terms used;
Learn about the Stages of Group Development;
Learn about the Different Team Roles;
Know the Dysfunctions of a Team;
Know the Characteristics of a Good and High
Performance Teams.
PART II.) Team Building Activities
Definition of terms
• Team - two or more people working
interdependently towards a common goal. A
team develops products that are the result of the
team's collective effort and involves synergy.
Definition of terms
• Team Building - The process of gathering the
right people. It is a process meant to improve the
performance of the team and involves activities
designed to foster communication and encourage
cooperation.
Definition of terms
• Teamwork - is defined as a group of people
working together to achieve a common goal.
Symptoms that Signal a Need for Team Building
• Decreased productivity
• Conflicts or hostility among staff members
• Confusion about assignments, missed signals,
and unclear relationships
• Decisions misunderstood or not carried
through properly
• Apathy and lack of involvement
• Complaints of discrimination or favoritism
Symptoms that Signal a Need for Team Building
• Lack of initiation, imagination, innovation;
routine actions taken for solving complex
problems
• Ineffective staff meetings, low participation,
minimally effective decisions
• Negative reactions to the manager
• Complaints about quality of service
Team building can lead to:
• Good communications with participants as
team members and individuals
• Increased department/team productivity and
creativity
• Team members motivated to achieve goals
• A climate of cooperation and collaborative
problem-solving
Team building can lead to:
• Higher levels of job satisfaction and
commitment
• Higher levels of trust and support
• Diverse co-workers working well together
• Clear work objectives
• Better operating policies and procedures
Tuckman’s Stages of group development
forming
• First stage involves assembling the team
• Unsure about what it is supposed to do
• Defining the goals
• Members do not know each other well
• Most team members are positive and polite
• Members are not yet familiar with the way the
team leader and the other members function
storming
• The team members now feel more
comfortable giving their opinion
• Some challenge the team leader's authority
and recommendations
• Some maybe dissatisfied & challenge the
tasks, how these will be carried out, & the
leader's role and style of leadership.
• In this stage, communication is vital.
• This is the start of intragroup conflicts.
norming
• Norms are informal standard of conduct that
guides the behavior of team members
• This stage involves defining team roles, rights,
& responsibilities
• The role of the team leader should be salient
• Team members begin to show their own styles
• Establishing procedures for handling conflicts,
decisions, & methods to accomplish tasks.
performing
• The team is working together effectively
• The team will be able to tackle new tasks
easily and confidently
• Problems have been smoothed out, and
achievements begin to become evident
• A great deal of work will be accomplished
• Members contribute to meet the team’s
purpose.
adjourning
• The team dissolves when the team has
completed the project/task
• Often at this time the team will evaluate the
results
• Take time to learn and improve its processes
for future purposes
9 Belbin Team Roles
Resource Investigator
• They use their inquisitive nature to find ideas
to bring back to the team.
• Strengths: Outgoing, enthusiastic. Explores
opportunities and develops contacts.
• Allowable weaknesses: Might be over-
optimistic, and can lose interest once the
initial enthusiasm has passed.
• Don't be surprised to find that: They might
forget to follow up on a lead.
Teamworker
• Help the team to gel, using their versatility to
identify the work required and complete it on
behalf of the team.
• Strengths: Co-operative, perceptive and
diplomatic. Listens and averts friction.
• Allowable weaknesses: Can be indecisive in
crunch situations and tends to avoid
confrontation
• Don't be surprised to find that: They might be
hesitant to make unpopular decisions
Co-ordinator
• Needed to focus on the team's objectives, draw
out team members and delegate work
appropriately.
• Strengths: Mature, confident, identifies talent.
Clarifies goals.
• Allowable weaknesses: Can be seen as
manipulative and might offload their own share
of the work.
• Don't be surprised to find that: They might over-
delegate, leaving themselves little work to do
Plant
• Tend to be highly creative and good at solving
problems in unconventional ways.
• Strengths: Creative, imaginative, free-thinking,
generates ideas and solves difficult problems.
• Allowable weaknesses: Might ignore incidentals,
and may be too preoccupied to communicate
effectively.
• Don't be surprised to find that: They could be
absent minded or forgetful.
Monitor Evaluator
• Provides a logical eye, making impartial
judgments where required and weighs up the
team's options in a dispassionate way.
• Strengths: Sober, strategic and discerning. Sees
all options and judges accurately.
• Allowable weaknesses: Sometimes lacks the
drive and ability to inspire others and can be
overly critical.
• Don't be surprised to find that: They could be
slow to come to decisions.
Specialist
• Brings in-depth knowledge of a key area to the
team.
• Strengths: Single-minded, self-starting and
dedicated. They provide specialist knowledge and
skills.
• Allowable weaknesses: Tends to contribute on a
narrow front and can dwell on the technicalities.
• Don't be surprised to find that: They overload
you with information.
Shaper
• Provide the necessary drive to ensure that the team
keeps moving and does not lose focus or momentum
• Strengths: Challenging, dynamic, thrives on pressure.
Has the drive and courage to overcome obstacles
• Allowable weaknesses: Can be prone to
provocation, and may sometimes offend people's
feelings.
• Don't be surprised to find that: They could risk
becoming aggressive and bad-humored in their
attempts to get things done.
Implementer
• Needed to plan a workable strategy and carry it
out as efficiently as possible.
• Strengths: Practical, reliable, efficient. Turns ideas
into actions and organizes work that needs to be
done
• Allowable weaknesses: Can be a bit inflexible
and slow to respond to new possibilities.
• Don't be surprised to find that: They might be
slow to relinquish their plans in favor of positive
changes.
Completer Finisher
• Most effectively used at the end of tasks to polish
and scrutinize the work for errors, subjecting it to
the highest standards of quality control.
• Strengths: Painstaking, conscientious, anxious.
Searches out errors. Polishes and perfects.
• Allowable weaknesses: Can be inclined to worry
unduly, and reluctant to delegate.
• Don't be surprised to find that: They could be
accused of taking their perfectionism to extremes
Five Dysfunctions of a Team
Absence of trust
• Conceal their weaknesses and mistakes from
one another
• Hesitate to ask for help or provide
constructive feedback
• Hesitate to offer help outside their own areas
of responsibility
• Jump to conclusions about the intentions and
aptitudes of others without attempting to
clarify them
Fear of conflict
• Create environments where personal attacks
thrive
• Ignore controversial topics that are critical to
team success
• Fail to tap into all the opinions and
perspectives of team members
• Good conflict is not about winning a debate, it
is about listening to someone else’s ideas and
considering their point of view.
Lack of commitment
• Creates ambiguity among the team about
direction and priorities
• Watches windows of opportunity close due to
excessive analysis and unnecessary delay
• Breeds lack of confidence and fear of failure
• Revisits discussions and decisions again and
again
• Encourages second-guessing among team
members
Avoidance of accountability
• Creates resentment among team members
who have different standards of performance
• Encourages mediocrity
• Misses deadlines and key deliverables
• Places an undue burden on the team leader as
the sole source of discipline
Inattention to results
• Stagnates/fails to grow
• Rarely defeats competitors
• Loses achievement-oriented
employees/members
• Encourages team members to focus on their
individual goals
• Is easily distracted
Positive approach
• They trust one another.
• They engage in unfiltered conflict around
ideas.
• They commit to decisions and plans of actions.
• They hold one another accountable for
delivering against those plans.
• They focus on the achievement of collective
results.
Characteristics of a Good Team
• High degree of mutual trust
• Mutual support characterized by a genuine
concern for each other
• Communications are open and honest
• Mission and objectives are clearly understood
by all members
• Conflict is confronted and worked through
Characteristics of High Performance Teams
• Clear, common purpose
• Crystal clear roles
• Accepted leadership
• Effective team processes
• Solid relationships
• Excellent communications
references
• Belbin, M. (n.d.). Belbin Team Roles. Retrieved December 28,
2016, from Belbin: http://www.belbin.com/about/belbin-
team-roles/
• Leadership and Team Building. (n.d.). Retrieved December 27,
2016, from TLFeBOOK: http://www.abahe.co.uk/business-
administration/Leadership-and-Team-Building.pdf
• Lencioni, P. (n.d.). Retrieved December 27, 2016, from The
Five Dysfunctions of a Team:
http://flpbs.fmhi.usf.edu/pdfs/Five%20Dysfunctions%20of%2
0a%20Team.pdf
• Pat MacMillan, The Performance Factor: Unlocking the
Secrets of Teamwork. Broadman & Holdman Publishers, 2001
references
• Salas, I., Kumar, N., Sepulveda, C., & Villanueva, M. (2007).
Team Building. Geneva.
• Team Building. (n.d.). Retrieved December 27, 2016, from
UCSF Human Resources:
http://ucsfhr.ucsf.edu/index.php/pubs/hrguidearticle/chapter
-14-team-building/
• Thomas, E. C. (n.d.). Team Building and Goal Setting.
Retrieved December 27, 2016, from
https://www.masc.sc/SiteCollectionDocuments/MEO_TeamB
uildingHandouts.pdf
Team Building 101
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Team Building 101

  • 1. TEAM BUILDING By: Jovit M. Cueva, RPm
  • 2. objectives Part I.) At the end of the session, the participants will achieve the following: Get acquainted with each other as part of the team; Familiarize the common terms used; Learn about the Stages of Group Development; Learn about the Different Team Roles; Know the Dysfunctions of a Team; Know the Characteristics of a Good and High Performance Teams. PART II.) Team Building Activities
  • 3. Definition of terms • Team - two or more people working interdependently towards a common goal. A team develops products that are the result of the team's collective effort and involves synergy.
  • 4. Definition of terms • Team Building - The process of gathering the right people. It is a process meant to improve the performance of the team and involves activities designed to foster communication and encourage cooperation.
  • 5. Definition of terms • Teamwork - is defined as a group of people working together to achieve a common goal.
  • 6. Symptoms that Signal a Need for Team Building • Decreased productivity • Conflicts or hostility among staff members • Confusion about assignments, missed signals, and unclear relationships • Decisions misunderstood or not carried through properly • Apathy and lack of involvement • Complaints of discrimination or favoritism
  • 7. Symptoms that Signal a Need for Team Building • Lack of initiation, imagination, innovation; routine actions taken for solving complex problems • Ineffective staff meetings, low participation, minimally effective decisions • Negative reactions to the manager • Complaints about quality of service
  • 8. Team building can lead to: • Good communications with participants as team members and individuals • Increased department/team productivity and creativity • Team members motivated to achieve goals • A climate of cooperation and collaborative problem-solving
  • 9. Team building can lead to: • Higher levels of job satisfaction and commitment • Higher levels of trust and support • Diverse co-workers working well together • Clear work objectives • Better operating policies and procedures
  • 10. Tuckman’s Stages of group development
  • 11. forming • First stage involves assembling the team • Unsure about what it is supposed to do • Defining the goals • Members do not know each other well • Most team members are positive and polite • Members are not yet familiar with the way the team leader and the other members function
  • 12. storming • The team members now feel more comfortable giving their opinion • Some challenge the team leader's authority and recommendations • Some maybe dissatisfied & challenge the tasks, how these will be carried out, & the leader's role and style of leadership. • In this stage, communication is vital. • This is the start of intragroup conflicts.
  • 13. norming • Norms are informal standard of conduct that guides the behavior of team members • This stage involves defining team roles, rights, & responsibilities • The role of the team leader should be salient • Team members begin to show their own styles • Establishing procedures for handling conflicts, decisions, & methods to accomplish tasks.
  • 14. performing • The team is working together effectively • The team will be able to tackle new tasks easily and confidently • Problems have been smoothed out, and achievements begin to become evident • A great deal of work will be accomplished • Members contribute to meet the team’s purpose.
  • 15. adjourning • The team dissolves when the team has completed the project/task • Often at this time the team will evaluate the results • Take time to learn and improve its processes for future purposes
  • 16. 9 Belbin Team Roles
  • 17.
  • 18. Resource Investigator • They use their inquisitive nature to find ideas to bring back to the team. • Strengths: Outgoing, enthusiastic. Explores opportunities and develops contacts. • Allowable weaknesses: Might be over- optimistic, and can lose interest once the initial enthusiasm has passed. • Don't be surprised to find that: They might forget to follow up on a lead.
  • 19. Teamworker • Help the team to gel, using their versatility to identify the work required and complete it on behalf of the team. • Strengths: Co-operative, perceptive and diplomatic. Listens and averts friction. • Allowable weaknesses: Can be indecisive in crunch situations and tends to avoid confrontation • Don't be surprised to find that: They might be hesitant to make unpopular decisions
  • 20. Co-ordinator • Needed to focus on the team's objectives, draw out team members and delegate work appropriately. • Strengths: Mature, confident, identifies talent. Clarifies goals. • Allowable weaknesses: Can be seen as manipulative and might offload their own share of the work. • Don't be surprised to find that: They might over- delegate, leaving themselves little work to do
  • 21. Plant • Tend to be highly creative and good at solving problems in unconventional ways. • Strengths: Creative, imaginative, free-thinking, generates ideas and solves difficult problems. • Allowable weaknesses: Might ignore incidentals, and may be too preoccupied to communicate effectively. • Don't be surprised to find that: They could be absent minded or forgetful.
  • 22. Monitor Evaluator • Provides a logical eye, making impartial judgments where required and weighs up the team's options in a dispassionate way. • Strengths: Sober, strategic and discerning. Sees all options and judges accurately. • Allowable weaknesses: Sometimes lacks the drive and ability to inspire others and can be overly critical. • Don't be surprised to find that: They could be slow to come to decisions.
  • 23. Specialist • Brings in-depth knowledge of a key area to the team. • Strengths: Single-minded, self-starting and dedicated. They provide specialist knowledge and skills. • Allowable weaknesses: Tends to contribute on a narrow front and can dwell on the technicalities. • Don't be surprised to find that: They overload you with information.
  • 24. Shaper • Provide the necessary drive to ensure that the team keeps moving and does not lose focus or momentum • Strengths: Challenging, dynamic, thrives on pressure. Has the drive and courage to overcome obstacles • Allowable weaknesses: Can be prone to provocation, and may sometimes offend people's feelings. • Don't be surprised to find that: They could risk becoming aggressive and bad-humored in their attempts to get things done.
  • 25. Implementer • Needed to plan a workable strategy and carry it out as efficiently as possible. • Strengths: Practical, reliable, efficient. Turns ideas into actions and organizes work that needs to be done • Allowable weaknesses: Can be a bit inflexible and slow to respond to new possibilities. • Don't be surprised to find that: They might be slow to relinquish their plans in favor of positive changes.
  • 26. Completer Finisher • Most effectively used at the end of tasks to polish and scrutinize the work for errors, subjecting it to the highest standards of quality control. • Strengths: Painstaking, conscientious, anxious. Searches out errors. Polishes and perfects. • Allowable weaknesses: Can be inclined to worry unduly, and reluctant to delegate. • Don't be surprised to find that: They could be accused of taking their perfectionism to extremes
  • 27.
  • 28.
  • 30. Absence of trust • Conceal their weaknesses and mistakes from one another • Hesitate to ask for help or provide constructive feedback • Hesitate to offer help outside their own areas of responsibility • Jump to conclusions about the intentions and aptitudes of others without attempting to clarify them
  • 31. Fear of conflict • Create environments where personal attacks thrive • Ignore controversial topics that are critical to team success • Fail to tap into all the opinions and perspectives of team members • Good conflict is not about winning a debate, it is about listening to someone else’s ideas and considering their point of view.
  • 32. Lack of commitment • Creates ambiguity among the team about direction and priorities • Watches windows of opportunity close due to excessive analysis and unnecessary delay • Breeds lack of confidence and fear of failure • Revisits discussions and decisions again and again • Encourages second-guessing among team members
  • 33. Avoidance of accountability • Creates resentment among team members who have different standards of performance • Encourages mediocrity • Misses deadlines and key deliverables • Places an undue burden on the team leader as the sole source of discipline
  • 34. Inattention to results • Stagnates/fails to grow • Rarely defeats competitors • Loses achievement-oriented employees/members • Encourages team members to focus on their individual goals • Is easily distracted
  • 35. Positive approach • They trust one another. • They engage in unfiltered conflict around ideas. • They commit to decisions and plans of actions. • They hold one another accountable for delivering against those plans. • They focus on the achievement of collective results.
  • 36. Characteristics of a Good Team • High degree of mutual trust • Mutual support characterized by a genuine concern for each other • Communications are open and honest • Mission and objectives are clearly understood by all members • Conflict is confronted and worked through
  • 37. Characteristics of High Performance Teams • Clear, common purpose • Crystal clear roles • Accepted leadership • Effective team processes • Solid relationships • Excellent communications
  • 38.
  • 39. references • Belbin, M. (n.d.). Belbin Team Roles. Retrieved December 28, 2016, from Belbin: http://www.belbin.com/about/belbin- team-roles/ • Leadership and Team Building. (n.d.). Retrieved December 27, 2016, from TLFeBOOK: http://www.abahe.co.uk/business- administration/Leadership-and-Team-Building.pdf • Lencioni, P. (n.d.). Retrieved December 27, 2016, from The Five Dysfunctions of a Team: http://flpbs.fmhi.usf.edu/pdfs/Five%20Dysfunctions%20of%2 0a%20Team.pdf • Pat MacMillan, The Performance Factor: Unlocking the Secrets of Teamwork. Broadman & Holdman Publishers, 2001
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