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1
Social Media Automated Response Technology
Real-time automated engagement software
2
Multiple Campaigns
SocioMole allows you to
run an unlimited number
of campaigns targeting all
aspects of the Social
Media users profile as
well as refining the
response to their mood
Targeted Audience
You can specifically target
people within a location,
age range, gender and
even the platform which
they use.
Localised Marketing
Both versions of the
SocioMole system are
built to allow similar
campaigns to be run
targeting different
locations for improved
marketing results.
Explore the Social
Media Jungle
Imagine being able to set
up a social media
campaign and know that it
is constantly listening and
responding to
conversations 24/7. That
is the SocioMole solution
3
Why be a Social Media Mole
What makes us stand out in the busy Social Media crowd?
SocioMole is available in two versions, the licensed
desktop version for medium to large businesses and
a small single user APP version.
24/7 Interaction
User friendly
Real-time results
App or licensed versions
Our systems will continue to work for you even when
you have gone home for the evening, it never sleeps
even when you do.
SocioMole is built to allow you to quickly set up
successful campaigns with little knowledge of social
media platforms.
Keep on top of your campaigns with real-time
information to ensure you reach the maximum target
audience.
4
Brand awareness
Brand protection
Lead generation
Recruitment
Increase web traffic
Why SocioMole?
Here are some examples of the many uses of the
SocioMole system
01
02
03
05
04
Many possibilities..
Our customers are
constantly finding new
ways to apply SocioMole
methodology. Every
discussion opens up new
possibilities.
Try SocioMole to see how
you can use SocioMole to
help your business
6
How to work SocioMole
A simple guide to how SocioMole can help boost your Social Media presence
7
Define target audience
Set the location and age, gender and
other parameters.
Setup Responses
Enter the responses you want to
send out using our sentiment
dictionary.
Add Keywords
Add the words you want to search
for on Social Media.
Create Campaign
Set up the basic details of your
campaign, such as name and start
date.
By Using SocioMole
You can create multiple
campaigns based on your
licensing agreement. Single or
multiple Social Media
platforms can be targeted.
Pre-program the responses
sent out by SocioMole and
group them using our targeted
sentiment library.
These are the words that are
actively searched for within
Social Media posts. SocioMole
has the ability to also add
‘filter’ terms that can reduce
the amount of non-compliant
responses.
Specify if you want the results
to be local, national or
worldwide. Also set key
personal parameters to further
target your audience
8
SocioMole interactions
How does SocioMole talk to the user
The terms you
use in your white
and black lists
defines if the
user is selected
01 SocioMole makes
sure they meet the
location, age &
gender
requirements for
the campaign
02 Analysis of the
original social
media post
places the user
into an emotional
category.
03 SocioMole will then
follow/friend the user
and based on
campaign settings,
wait before sending
the response
automatically
04
SocioMole identifies user
from their post using
keywords
Checks they meet the
demographics of the
campaign
Analyses sentiment of
post to ensure correct
response is sent
Follows/Friends them,
waits for response
then begins
conversation
9
What is Sentiment?
The ‘secret sauce’ that ensures the response fits the mood.
Joy
Happy, buzzing,
proud, made up,
over the moon,
LMAO
Anger
Fuming, livid,
it’s a joke,
worked up,
FFS
Anticipation
Want, craving, soon, temptation, deadline,
suspect, forecast, motivation,
looking forward too, on tender hooks,
optimistic about, in the future, moving on
Disgust
Hate, lies, horrible,
never again
Surprise
Wow, shocking, amazing,
speechless, blown away,
out of the blue, no way,
OMG
Fear
Scared, frightened,
worried
Trust
Friend, honest,
truth, had faith,
assured me
Sadness
Pain, gutted,
sorrow, no hope
10
Global reach
SocioMole can target any user on Social Media but you
can tailor your campaign to target specific users with
pre-defined regions around the world.
Targeted
Select users from a
specific city, postcode
or simply by country
Radius
Specify a set radius
around a central point
11
Over 250 million
User count – Daily Telegraph –
July 2014
Over 2 billion
User count – Business Weekly –
Sept 2014
Over 200 million
User count – Instagram –
July 2014
One solution – multiple platforms
12
i9
Multiple platform solution
Work SocioMole across multiple platforms.
i9
Sociomole
This desktop
solution is for the
running of multiple
campaigns within a
larger business
structure of users,
team leaders and
administrators
01
IvanIntro
This option is for the
smaller business, a
one campaign
solution. Built with
multiple trades and
professions pre-
loaded to assist with
setup.
02
13
SocioMole time
The user guide to using the SocioMole system
i9 presentation to Joe Smith14
The Dashboard
Your SocioMole view into the Social Media world
Your new
homepage
The SocioMole
dashboard contains a
complete overview to
the interactions
SocioMole is making
with the Social Media
world.
Real-time stats, activity
monitor showing
interactions and a
window into the most
recent conversation
help you keep up-to-
date with your
campaigns.
Real-time
stats
Activity Monitor
Recent
Conversations
i9 presentation to Joe Smith15
Creating your campaign
Different ways of communication
• Do you want instant or delayed messaging
• Can set SocioMole to follow/friend users before
communicating
• If now reciprocating follow/friend then message anyway
• Can target private timeline only
Give users access to specific campaigns
• Multi-tier user access
• Unlimited users available
• Assign Social Media profile details to communicate with
• Can add multiple profiles for variation
How to get started
Assign Users & Profiles
Give user access to staff and attach Social Media profile
Campaign Overview
Specify users and activity type
i9 presentation to Joe Smith16
Things are always black or white
Define your search parameters
White List Black ListThe key search terms
This is referred to as the ‘white
list’. Thèse are the words or
phrases you want to find within a
Social Media post. Very specific
phrases will yield fewer results but
of higher quality; this is the
balance you have to play with.
The filter terms
Use the ‘black list’ to filter out
posts you are not interested in.
For example in Employment Law
the term ‘fired’ could be used in all
sorts of gaming or news articles
so use words like ‘Xbox’ as a filter.
i9 presentation to Joe Smith17
Step 04
Let SocioMole go to
work
Now everything is in place
SocioMole begins finding posts
and responding to them.
Step 03
Grade the mood
Type a response that fits the
mood of the conversation with
sentiment
Step 02
Type of phrase
Is it the initial conversation, a
conversational phrase or the
sales pitch?
Step 01
Tense
What tense do you want to reply
in? First or third person or even
have a generic response
The Responses
Did the post
contain the words
‘I’ ‘my’ ‘mine’ or
‘your’ ‘their’?
Are they sad,
happy, angry or
just excitable?
Either create a
conversation or
just go for the
sales line?
SocioMole will
now send your
responses out
automatically
How we enable you to specifically target your campaign responses
18
SocioMole versions
How do we license our SocioMole system
19
SocioMole License Plans
Choose the package that suits your business requirements
First choose your user
System Admin
Everyone must have one System admin
Account who can view all areas of SocioMole.
The Administrator controls access for other
user levels
Team Leader
Works on specific campaigns
and can oversee assigned
Basic Users
Basic User
Is assigned specific campaigns
and can be monitored by
Team Leader
20
Its all in the package
Simple packages to make being SocioMole cost-effective
Basic Standard Enterprise
Campaigns
Keywords – White List
Responses –
Conversation Replies
Support
5
20
25
Unlimited
*
20
50
100
Unlimited
*
50
Unlimited
Unlimited
Unlimited
i9 presentation to Joe Smith21
Customer support options
Whilst we have built SocioMole to be as easy to use and intuitive as possible
we understand there will be times you will need to speak to us. Below are the
available options for support which are available on the ‘Unlimited Support’
packages
01 02 03 04
Training
We offer both
‘on-site’ and ‘off-
site’ training
packages
Online
Support via our
online ‘Qwik
Chat’ service
Telephone
Contact our
support services
direct via phone
Email
We aim to
respond within
24 hours on any
email request
22
We can help you grow
Consultancy packages available from
Sociosciences where we can work alongside
your existing team or manage your whole
campaign on your behalf.
Managed Campaigns
Our team of expert Social Media users can create and
manage your campaigns for you, so all you have to worry
about is handling the results.
Campaign specific costs to be agreed.
Consultancy
Work alongside
your team at
£1500 per day
Training & Setup
On or offsite help
to get started

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Sociomole powerpoint

  • 1. 1 Social Media Automated Response Technology Real-time automated engagement software
  • 2. 2 Multiple Campaigns SocioMole allows you to run an unlimited number of campaigns targeting all aspects of the Social Media users profile as well as refining the response to their mood Targeted Audience You can specifically target people within a location, age range, gender and even the platform which they use. Localised Marketing Both versions of the SocioMole system are built to allow similar campaigns to be run targeting different locations for improved marketing results. Explore the Social Media Jungle Imagine being able to set up a social media campaign and know that it is constantly listening and responding to conversations 24/7. That is the SocioMole solution
  • 3. 3 Why be a Social Media Mole What makes us stand out in the busy Social Media crowd? SocioMole is available in two versions, the licensed desktop version for medium to large businesses and a small single user APP version. 24/7 Interaction User friendly Real-time results App or licensed versions Our systems will continue to work for you even when you have gone home for the evening, it never sleeps even when you do. SocioMole is built to allow you to quickly set up successful campaigns with little knowledge of social media platforms. Keep on top of your campaigns with real-time information to ensure you reach the maximum target audience.
  • 4. 4 Brand awareness Brand protection Lead generation Recruitment Increase web traffic Why SocioMole? Here are some examples of the many uses of the SocioMole system 01 02 03 05 04 Many possibilities.. Our customers are constantly finding new ways to apply SocioMole methodology. Every discussion opens up new possibilities. Try SocioMole to see how you can use SocioMole to help your business
  • 5. 6 How to work SocioMole A simple guide to how SocioMole can help boost your Social Media presence
  • 6. 7 Define target audience Set the location and age, gender and other parameters. Setup Responses Enter the responses you want to send out using our sentiment dictionary. Add Keywords Add the words you want to search for on Social Media. Create Campaign Set up the basic details of your campaign, such as name and start date. By Using SocioMole You can create multiple campaigns based on your licensing agreement. Single or multiple Social Media platforms can be targeted. Pre-program the responses sent out by SocioMole and group them using our targeted sentiment library. These are the words that are actively searched for within Social Media posts. SocioMole has the ability to also add ‘filter’ terms that can reduce the amount of non-compliant responses. Specify if you want the results to be local, national or worldwide. Also set key personal parameters to further target your audience
  • 7. 8 SocioMole interactions How does SocioMole talk to the user The terms you use in your white and black lists defines if the user is selected 01 SocioMole makes sure they meet the location, age & gender requirements for the campaign 02 Analysis of the original social media post places the user into an emotional category. 03 SocioMole will then follow/friend the user and based on campaign settings, wait before sending the response automatically 04 SocioMole identifies user from their post using keywords Checks they meet the demographics of the campaign Analyses sentiment of post to ensure correct response is sent Follows/Friends them, waits for response then begins conversation
  • 8. 9 What is Sentiment? The ‘secret sauce’ that ensures the response fits the mood. Joy Happy, buzzing, proud, made up, over the moon, LMAO Anger Fuming, livid, it’s a joke, worked up, FFS Anticipation Want, craving, soon, temptation, deadline, suspect, forecast, motivation, looking forward too, on tender hooks, optimistic about, in the future, moving on Disgust Hate, lies, horrible, never again Surprise Wow, shocking, amazing, speechless, blown away, out of the blue, no way, OMG Fear Scared, frightened, worried Trust Friend, honest, truth, had faith, assured me Sadness Pain, gutted, sorrow, no hope
  • 9. 10 Global reach SocioMole can target any user on Social Media but you can tailor your campaign to target specific users with pre-defined regions around the world. Targeted Select users from a specific city, postcode or simply by country Radius Specify a set radius around a central point
  • 10. 11 Over 250 million User count – Daily Telegraph – July 2014 Over 2 billion User count – Business Weekly – Sept 2014 Over 200 million User count – Instagram – July 2014 One solution – multiple platforms
  • 11. 12 i9 Multiple platform solution Work SocioMole across multiple platforms. i9 Sociomole This desktop solution is for the running of multiple campaigns within a larger business structure of users, team leaders and administrators 01 IvanIntro This option is for the smaller business, a one campaign solution. Built with multiple trades and professions pre- loaded to assist with setup. 02
  • 12. 13 SocioMole time The user guide to using the SocioMole system
  • 13. i9 presentation to Joe Smith14 The Dashboard Your SocioMole view into the Social Media world Your new homepage The SocioMole dashboard contains a complete overview to the interactions SocioMole is making with the Social Media world. Real-time stats, activity monitor showing interactions and a window into the most recent conversation help you keep up-to- date with your campaigns. Real-time stats Activity Monitor Recent Conversations
  • 14. i9 presentation to Joe Smith15 Creating your campaign Different ways of communication • Do you want instant or delayed messaging • Can set SocioMole to follow/friend users before communicating • If now reciprocating follow/friend then message anyway • Can target private timeline only Give users access to specific campaigns • Multi-tier user access • Unlimited users available • Assign Social Media profile details to communicate with • Can add multiple profiles for variation How to get started Assign Users & Profiles Give user access to staff and attach Social Media profile Campaign Overview Specify users and activity type
  • 15. i9 presentation to Joe Smith16 Things are always black or white Define your search parameters White List Black ListThe key search terms This is referred to as the ‘white list’. Thèse are the words or phrases you want to find within a Social Media post. Very specific phrases will yield fewer results but of higher quality; this is the balance you have to play with. The filter terms Use the ‘black list’ to filter out posts you are not interested in. For example in Employment Law the term ‘fired’ could be used in all sorts of gaming or news articles so use words like ‘Xbox’ as a filter.
  • 16. i9 presentation to Joe Smith17 Step 04 Let SocioMole go to work Now everything is in place SocioMole begins finding posts and responding to them. Step 03 Grade the mood Type a response that fits the mood of the conversation with sentiment Step 02 Type of phrase Is it the initial conversation, a conversational phrase or the sales pitch? Step 01 Tense What tense do you want to reply in? First or third person or even have a generic response The Responses Did the post contain the words ‘I’ ‘my’ ‘mine’ or ‘your’ ‘their’? Are they sad, happy, angry or just excitable? Either create a conversation or just go for the sales line? SocioMole will now send your responses out automatically How we enable you to specifically target your campaign responses
  • 17. 18 SocioMole versions How do we license our SocioMole system
  • 18. 19 SocioMole License Plans Choose the package that suits your business requirements First choose your user System Admin Everyone must have one System admin Account who can view all areas of SocioMole. The Administrator controls access for other user levels Team Leader Works on specific campaigns and can oversee assigned Basic Users Basic User Is assigned specific campaigns and can be monitored by Team Leader
  • 19. 20 Its all in the package Simple packages to make being SocioMole cost-effective Basic Standard Enterprise Campaigns Keywords – White List Responses – Conversation Replies Support 5 20 25 Unlimited * 20 50 100 Unlimited * 50 Unlimited Unlimited Unlimited
  • 20. i9 presentation to Joe Smith21 Customer support options Whilst we have built SocioMole to be as easy to use and intuitive as possible we understand there will be times you will need to speak to us. Below are the available options for support which are available on the ‘Unlimited Support’ packages 01 02 03 04 Training We offer both ‘on-site’ and ‘off- site’ training packages Online Support via our online ‘Qwik Chat’ service Telephone Contact our support services direct via phone Email We aim to respond within 24 hours on any email request
  • 21. 22 We can help you grow Consultancy packages available from Sociosciences where we can work alongside your existing team or manage your whole campaign on your behalf. Managed Campaigns Our team of expert Social Media users can create and manage your campaigns for you, so all you have to worry about is handling the results. Campaign specific costs to be agreed. Consultancy Work alongside your team at £1500 per day Training & Setup On or offsite help to get started