British Culture

47,524 views

Published on

Published in: Spiritual, Sports
6 Comments
30 Likes
Statistics
Notes
No Downloads
Views
Total views
47,524
On SlideShare
0
From Embeds
0
Number of Embeds
58
Actions
Shares
0
Downloads
2,066
Comments
6
Likes
30
Embeds 0
No embeds

No notes for slide

British Culture

  1. 1. INTRODUCTION TO BRITISH CULTURE October 2009 汇报部门(人 汇报部门 人): Presented by: Tony Dean 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 1
  2. 2. Some of the Slides in this presentation have been modified from the original to suit the PDF. presentation format 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 2
  3. 3. Content What is Culture - Definition British Culture - Background Geography History Politics People Education Traditions Economics Language Communication and Media Food Etiquette British Culture - In the workplace Meetings Communication Problem Solving Planning Team Working British Culture – Free Time British Culture – working in China Differences in culture – a humorous overview 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 3
  4. 4. What is Culture - Definition Culture is a way of life of a group of people--the behaviors, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next. Culture is the collective programming of the mind which distinguishes the members of one human group from another Culture is “the way we do things round here” 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 4
  5. 5. British Culture - Background What is the difference between Great Britain, and The United Kingdom? Great Britain -is made up of England, Scotland and Wales The United Kingdom (UK) is both Great Britain, i.e.England,Scotland and Wales,and Northern Ireland (NI). There is no difference between the names Great Britain and Britain 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 5
  6. 6. British Culture - Background The British (UK) flag – sometimes called the Union Jack - is made up from three other flags 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 6
  7. 7. British Culture - Background Geography Where is Britain? Manchester, 53o North Shanghai, 31o North 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  8. 8. British Culture - Background Geography How big is Britain (UK)? Hunan Province Britain Area: 211,800km2 Area: 244,800km2 Population: 66,980,000 Population: 61,610,000 Density: 316/km2 Density: 251/km2 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  9. 9. British Culture - Background Geography How big is Britain’s Largest City? Shanghai London Area: 1,928km2 Area: 1,580km2 Population: 14,800,000 Population: 7,620,000 Density: 7,170/km2 Density: 4,860/km2 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  10. 10. British Culture - Background Geography Where is SMTC UK based? Birmingham – the second largest city in Britain 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  11. 11. British Culture - Background Geography Major Cities London - is Britain’s largest city and the capitol with 7,620,000 people Birmingham with 1,010,000 people. Glasgow (Scotland) has 640,000 people Edinburgh (Scotland) has 450,000 people Liverpool and Manchester 400,000 people each Belfast (Northern Ireland) has 280,000 people Cardiff (Wales) has 270,000 people Scotland has the lowest population density (64/km2). This is the same as Gansu Province 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  12. 12. British Culture - Background British history Around 2,000 years ago – The Romans 50 BC – 400 (AD) Roman rule has a large impact on England. The Roman Empire was extensive Biggest single influence on Britain 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  13. 13. British Culture - Background British history Around 2,000 years ago – The Romans - Continued The Romans moved north and west through British Tribes until they met the fearsome Picts and the cold, wet weather. They stopped and built Hadrian’s Wall instead. This area became Scotland! 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  14. 14. British Culture - Background British history Roman Towns London Manchester Cambridge Exeter Carlisle Chester Colchester York Newcastle Bath These are still Towns or Cities in Britain today 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  15. 15. British Culture - Background British history Typical Roman Road Roman Roads today 1600 years ago 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  16. 16. British Culture - Background British history 1500 - 1000 years ago 400 – 600AD Anglo-Saxon tribes from Germany displace the Celts and Romans. Many people in England today are of Anglo-Saxon origin. Many people in Scotland and Ireland remain of Celtic origin. 600 – 800 Christianisation of Britain 750 – 800 King Offa of Wales created the ‘pound’ (£ sterling). The pound sterling is the oldest currency still traded, 800 – 900 Vikings from Denmark invade and settle in some areas 1066 Normans from France invade Britain THIS WAS THE LAST TIME ANY OTHER COUNTRY INVADED BRITAIN 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  17. 17. British Culture - Background British history Recent times 1707 – Scotland and England joined in a Union 1733 – the first British colony in America. In 1776 the colony declared independence 1780s – with the invention of the steam engine, the Industrial Revolution brought prosperity and child labour 1900 – British empire. Britain had the largest navy in the world 1914 – 1960 – The cost of 2 world wars led to the decline of the British Empire and formation of the ‘Commonwealth’ 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  18. 18. British Culture - Background British history Inventions & Patents Over the past 50 years, Japanese research showed that 40% of discoveries taken up worldwide originated in Britain. Here are a few British inventions… 1698 – Tom Savery invented the first steam engine. Later perfected by Jim Watt in 1775 in Birmingham and led to the Industrial Revolution. Watt’s name is used as a measure of power 1804 – Dick Trevithick built the first steam locomotive 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  19. 19. British Culture - Background British history Inventions & Patents 1821 – Mike Faraday invented the electric motor 1824 – Joe Aspden patented cement (called Portland Cement) which is the basis of all cement used worldwide today 1829 – England formed the first Police Force 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  20. 20. British Culture - Background British history Inventions & Patents Here are a few British inventions… 1846 – Scotsman Bert Thomson patented the first pneumatic tyre 1925 – Scotsman John Baird invented the television 1902 – Fred Lanchester patented the disc brake 1916 – Britain invented the Tank 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  21. 21. British Culture - Background British history Inventions & Patents Here are a few British inventions… 1930 – Frank Whittle invented the jet engine 1935 – Britain patented the radar – the first working system and the basis of modern radar detection today 1979 – Kane Kramer took out patent on the ‘IXI’ (a 3.5 minute digital music recorder / player – MP3). Later Apple developed the ‘ipod’ from this technology 1989 – Tim Berners-Lee developed the ‘World Wide Web’ 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  22. 22. British Culture - Background Politics Government type: Britain is a parliamentary democracy with a constitutional Monarch as Head of State. The principle behind British democracy is that the people elect Members of Parliament (MPs) to the House of Commons, held no more than five years apart. Most MPs belong to a political party, and the party with the largest number of MPs in the House of Commons forms the government The Government runs the Country There are 3 major political parties: Labour – Left Wing politics; Conservative – Right wing politics and Liberal Democrat – Centre politics. In recent years Scotland, Wales and Northern Ireland also have there own local Parliaments 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 22
  23. 23. British Culture - Background Politics (cont) Palace of Westminster Mostly destroyed by fire in 1834. Completely rebuilt by 1870. Constitution: In 1215 the Magna Carta was written which proclaimed certain rights to all people, but most of the British constitution is unwritten; partly statutes, partly common law and practice. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 23
  24. 24. British Culture - Background Politics (cont) There are two levels of Parliament, the House of Commons and the House of Lords House Of Commons House Of Lords In order for a Law to be passed it must have a majority in both the Houses of Commons and Lords. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 24
  25. 25. British Culture - Background People The population of Britain is approximately - 61,610,000 Ethnic groups: English 81.5% Scottish 9.6% Irish 2.4% Welsh 1.9% Ulster 1.8% West Indian, Indian, Pakistani, and other 2.8% (Chinese population in Britain is approximately 250,000) 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 25
  26. 26. British Culture - Background People – Well known British people – Past and Present William Shakespeare Oliver Cromwell Sir Isaac Newton Admiral Nelson Duke of Wellington Isambard Brunel James Darwin 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 26
  27. 27. British Culture - Background People – Well known British people – Past and Present Margaret Thatcher Charles Dickens Queen Elisabeth II Winston Churchill J K Rowling Stephen Hawkins Tony Blair Diana Princess of Wales 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 27
  28. 28. British Culture - Background Education By law children between the ages of 5 and 16 receive full-time education (this will change to 18 years around 2015). More than 93% of all students in the Britain attend publicly funded state schools (i.e. free). Private education is available if people wish to pay Children have 6 years of education junior school. They normally transfer to high school at around 11 years of age. At around 16 years of age students take exams in a range of subjects at GCSE level (General Certificate of Secondary Education). Some subjects are compulsory (English and Mathematics being two). At this point students may leave the education system to find employment or may decide to study for 2 more years and take A Level (Advanced Level) exams. A Levels are the minimum requirements for acceptance into a British University. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 28
  29. 29. British Culture - Background Further Education When students attend a University in Britain they have to pay the course fees (minimum £3,450 per year). After 3 years students sit final exams and can graduate with a Bachelors degree. (Medical students require 4 years study). After graduating with a good Bachelors Degree many students spend 1 more year studying for a Masters Degree. This is funded directly by the student themselves or by industrial sponsorship. Top class students with good Bachelors Degrees can apply to study at PhD level (Doctorate). This normally requires 3 years of research before being awarded. This is an expensive route for students and most courses tend to be sponsored by the relevant industry. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 29
  30. 30. British Culture - Background Traditions British traditions have developed from two main sources:- Christian faith Pagan faith – rural or country beliefs, before Christianity Some of the more well known are:- St Valentines Day April Fools Day Shrove Tuesday Easter May Day Guy Fawkes Night Christmas Trooping the Colour – official birthday of our Queen 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 30
  31. 31. British Culture - Background Economics Economy - overview: Britain a leading trading power and financial centre, is one of the quartet of trillion dollar economies of Western Europe. Agriculture is intensive, highly mechanized, and efficient by European standards, producing about 60% of food needs with only 1% of the labor force. Britain has large coal, natural gas, and oil reserves; primary energy production accounts for 10% of GDP, one of the highest shares of any industrial nation. Services, particularly banking, insurance, and business services, account by far for the largest proportion of GDP while industry continues to decline in importance. Labour force is approximately 29,600,000 By occupation: agriculture 1%, industry 19%, services 80% In China this is : agriculture 49%, industry 22%, services 29% 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 31
  32. 32. British Culture - Background Language The most distinct aspect of British culture is that English is the native language. The vocabulary of English is the largest of any language almost 1,000,000 words. Since the 16th Century, because of the contact that the British had with many peoples from around the world, many words have entered the language either directly or indirectly. Major languages that have contributed words to English include Latin, Greek, French, German, Arabic, Hindi (from India) and Italian. English is the second most spoken language in the world. English is the official language in 53 countries. It is estimated that there are up to 400 million native speakers and up to 1,000 million who use English as a second language. A further 100 million use it as a foreign language. It is the language of international business, science, aviation, computing, diplomacy, and tourism 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 32
  33. 33. British Culture - Background Language Also spoken in Britain are Welsh (about 26% of the population of Wales) Scottish form of Gaelic (about 60,000 in Scotland) There is a difference between British English and English that is spoken in the USA and in many other parts of the world "We (the British and Americans) are two countries separated by a common language." G.B. Shaw For example: Don't comment on British pants! "pants" usually referred to underwear in the UK - not trousers In British English, not only do we pronounce the same words differently (accent), we also use different words for the same things making it more a difference in dialect. Example – Bread roll is also called a – bap; barm; batch; bun; muffin; breadcake 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 33
  34. 34. British Culture - Background Language - Continued American, Canadian, Australian and the British use a lot of the same words . . . but they say them differently and/or the words have different meanings. Examples are:- British English American English Block a building (block of flats, office in a city, the portion of a street between block) adjacent intersections Coach bus with of higher standard of extracurricular sports teacher at a school comfort, usually chartered or used (UK: PE teacher) for longer journeys lowest class on a passenger aircraft (UK: railway carriage economy) Entree starter of a meal main course of a meal First floor (of a the floor above ground level (US: the floor at ground level (often, but not building) second floor) always, the same floor as a building's lobby) hamper large basket for food basket for clothes that need washing hood the folding fabric top on a hinged cover over the engine in a car convertible car 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 34
  35. 35. British Culture - Background Communications and Media In the Britain there are National newspapers, local newspapers and free issue newspapers. Sales of newspapers have fallen dramatically from the 1950’s when more than 30 million copies were sold every day. Britain has 5 main Terrestrial TV stations. These are BBC1 and 2 (Public Service Broadcasting funded by a TV license fee) and ITV, Ch4 and 5 (commercial channels which are funded by advertising). However there are more than 500 channels available to view in Britain. Britain also has many radio stations and with the advent of Digital Radio the number is increasing. The majority of people now prefer to tune into local commercial radio stations rather than Public Service Broadcasting stations which have no advertising (funded as part of the TV license fee). 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 35
  36. 36. British Culture - Background Communications and Media Latest Statistics: 537 British Television Channels 823 British Radio Stations 1,606 British Newspapers 1,959 Magazines 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 36
  37. 37. British Culture - Background Food Some people have their biggest meal in the middle of the day and some have it in the evening, but most people today have a small mid-day meal - usually sandwiches, and perhaps some crisps and some fruit. We have three main meals a day: Breakfast - between 7:00 and 9:00, Lunch (or Dinner) - between 12:00 and 1:30 p.m. Dinner (or Tea) (sometimes called Supper) - The main meal. Eaten anytime between 5:30 and 8:00 p.m. However on Sundays traditionally the main meal of the day (Sunday Lunch) is often eaten at midday instead of in the evening. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 37
  38. 38. British Culture - Background Food Typical Meals BREAKFAST What is a typical English Breakfast? A traditional English breakfast consists of eggs, bacon, sausages, fried bread, mushrooms and baked beans, with a cup of tea. However today breakfast is more likely to be a bowl of cereals, a slice of toast, orange juice and a cup of coffee. Many people, especially children, in Britain will eat a bowl of cereal. They are made with different grains such as corn, wheat, oats etc. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 38
  39. 39. British Culture - Background Typical English Breakfast? Most English breakfast are much smaller portions! 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 39
  40. 40. British Culture - Background Food Typical Meals LUNCH What is a typical British lunch? Many children at school and adults at work will have a 'packed lunch'. This typically consists of a sandwich, a packet of crisps, a piece of fruit and a drink. The 'packed lunch' is kept in a plastic container. Sandwiches are also known as a 'butty' or 'sarnie' in some parts of the Britain. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 40
  41. 41. British Culture - Background Food Typical Meals DINNER The evening meal is usually called 'tea', 'dinner' or 'supper'. What is a traditional British Dinner? A typical British meal for dinner is "meat and two veg". We put hot brown gravy, (traditionally made from the juices of the roast meat, but more often today from a packet!) on the meat and usually the vegetables. One of the vegetables is almost always potatoes. What is a typical British Dinner like today? The traditional meal is rarely eaten nowadays, apart from on Sundays. A recent survey found that most people in Britain eat curry! Rice or pasta dishes are now favoured as the 'British Dinner'. Vegetables grown in Britain, like potatoes, carrots, peas, cabbages and onions, are still very popular. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 41
  42. 42. British Culture - Background Food Typical Roast Dinner Traditional Christmas Dinner 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 42
  43. 43. British Culture - Background Food – 2 of Britain's favorite meals today Modern Dinner Modern Dinner 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 43
  44. 44. British Culture - Background Etiquette - Greetings and Introductions First impressions are a really important aspect of British culture. Introductions In the business world introductions are based on a person's rank or position in an organisation. Whoever is the highest-ranking person is introduced to everyone else in order of their position. There might be occasions where you will have to introduce yourself. For example, if you are meeting a new colleague or an associate, you might start off by extending your hand and saying "Hello! I am .....". The British do shake hands, i.e. when first introduced to new people. In an informal situation you may see social kissing (often just a peck on the cheek), this is acceptable between men and women and also between women who know each other very well. Reacting to an introduction The response you give should have the same level of formality as the introduction 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  45. 45. British Culture - Background Etiquette - Eating In Britain, even today, people are judged by their table manners, especially when eating out or attending formal functions. Things you should do:- Chew and swallow all the food in your mouth before taking more or taking a drink. If you are at a dinner party wait until your host(ess) starts eating or indicates you should do so. Things you should not do:- •Never chew with your mouth open. •Never talk with food in your mouth. •Never put too much food in your mouth. •Never smoke during a meal. Smoking should not take place until dessert is finished (in public places it is now against the law to smoke). 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  46. 46. British Culture - Background Etiquette - Time British people place considerable value on punctuality. Since Britons are so time conscious, the pace of life may seem very rushed. In Britain, people make great effort to arrive on time. It is often considered impolite to arrive even a few minutes late. If you are unable to keep an appointment, it is expected that you call the person you are meeting. You should arrive: At the exact time specified – for dinner, lunch, or appointments with professors, doctors, and other professionals. A few minutes early: for public meetings, plays, concerts, movies, sporting events, classes, church services, and weddings. If you are invited to someone's house for dinner at half past seven, they will expect you to be there on the dot. An invitation might state "7.30 for 8", in which case you should arrive no later than 7.50. However, if an invitation says "sharp", you must arrive in plenty of time. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  47. 47. British Culture - Background Etiquette – General behavior Things you do:- Do stand in line: In Britain we like to form orderly queues (standing in line) and wait patiently for our turn e.g. boarding a bus. It is usual to queue when required, and expected that you will take your correct turn and not push in front. 'Queue jumping' is frowned upon. Do say "Excuse Me": If someone is blocking your way and you would like them to move, say excuse me and they will move out of your way. Do say "Please" and "Thank you": It is very good manners to say "please" and "thank you". It is considered rude if you don't. You will notice in Britain that we say 'thank you' a lot. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 47
  48. 48. British Culture - Background Etiquette – General behavior Things you do:- Do Shake Hands: When you are first introduced to someone, shake their right hand with your own right hand. Do say sorry: If you accidentally bump into someone, say 'sorry'. They probably will too, even if it was your fault! This is a habit and can be seen as very amusing by an 'outsider'. Do Smile: A smiling face is a welcoming face. Do open doors for other people Men and women both hold open the door for each other. It depends on who goes through the door first. Do cover your Mouth: When yawning or coughing always cover your mouth with your hand. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 48
  49. 49. British Culture - Background Etiquette – General behaviour Things you should not do:- Do not greet people with a kiss: We only kiss people who are close friends and relatives. Avoid talking loudly in public It is also impolite to stare at anyone in public. Privacy is highly regarded. Do not ask a lady her age It is considered impolite to ask a lady her age Do not pick your nose in public: We are disgusted by this. If your nostrils need de-bugging, use a handkerchief. Avoid doing gestures such as backslapping and hugging This is only done among close friends. Do not spit. Spitting in the street is considered to be very bad mannered. It is also against the law in Britain 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 49
  50. 50. British Culture - Background “Thank you” Please sit here Thank you 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  51. 51. British Culture - Background “We take our turn” HEY YOU to the back - we were here first Bus Stop 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  52. 52. British Culture - Background “Who goes first” Time to go After you Thank you 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  53. 53. British Culture – In the workplace British Culture - In the workplace Meetings Communication Problem Solving Planning Team Working 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 53
  54. 54. British Culture – In the workplace Meetings The objectives of a meeting are identified at the onset, usually via an agenda which is issued to all attendees prior to the meeting Meetings generally start on time and have an agreed finish time. Generally only one discussion in the room at one time Mobile phones are put onto silent and are usually not answered in the meeting room For formal meetings there is a chair and a secretary. The chairperson is in charge of the meeting and the secretary takes the minutes – these normally include agreed decisions, actions and timescale to be undertaken. 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 54
  55. 55. British Culture – In the workplace Communications British tend to be direct – “tell it like it is” We like to hear the truth – even if it painful Open discussions can take place – irrespective of grade or position in Company We can be very blunt with our comments – i.e. “it will never work” In presentations we will give good and bad news where required When decisions are made and agreed we expect them to be honoured 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 55
  56. 56. British Culture – In the workplace Problem Solving Generally within the workplace problem solving will involve using one of several methods proven to help find ‘root cause’ Such problem solving methods are:- Fish bone analysis 8D analysis Brainstorming Root cause analysis Fault tree analysis Usually time will be taken to understand problem and find root cause before solutions are recommended and implemented This normally will save total time and cost to a solution FMEA’s are used to identify potential problems and tasks needed to be done to ensure these problems do not occur with a customer 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 56
  57. 57. British Culture – In the workplace Problem Solving - Example Fishbone diagram Management Man Method Cause Cause Cause Cause Cause Cause Cause Effect (Y) Cause Cause Cause Cause Measurement Machine Material 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 57
  58. 58. British Culture – In the workplace Problem Solving - Example 8D Problem Solving Techniques – The 8 steps to solution The Planning Stage Establishing the Team Problem Definition / Statement / Description Developing Interim Solution / Containment Action Identifying and Verifying Root Cause Identifying Permanent Corrective Actions Implementation and Validation Preventative Recurrence Actions Recognizing Team Efforts 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 58
  59. 59. British Culture – In the workplace Problem Solving - Example Fault tree analysis FTA (Fault Tree Analysis) SHEET Related Document Model G SeriesApplication Part Name Abstract Conclusion Date Auth. Release Title Engine stall out when cold Chief Engr Leader Engineer Development of Causes (Result - Cause) Action Plan Schedule Judgment Person Resp Failure or Basic Investigation Result Remarks No. Problem Failure Mode (Top) Character- Investigation Item istics High oil pressure wrong oil Oil spec 1 Supply TR 18/1 10/40 A3B3 fitted to all engines Tappet jacking oil pressure relief valve not working Oil pressure 2 Gallery pressure BJ 17/1 Oil pressure hot vs cold 3 Tappet sticking in bore incorrect clearance Clearence 4 GA6 failed head SP 18/1 Ex valves jack open debris 5 - no compression head distortion High T.to.Turn 6 Cold test results TR Torque to turn within spec Ex valves stick incorrect guide clearance insufficient clearance Clearence 7 GA6 failed head SP 18/1 8 carbon build up carbon breaks on valves Deposits 9 GA6 failed head Carbon breaks on valves N/A - happens at zero mileage engine running rich 10 11 valves not under control insufficient spring pressure 12 Fitted load/Ex press TR Ex Man max press = 3.1bar max to unseat with cold oil Engine Stalls Ex valves held off seats insufficient seated load Unseat 13 Fitted load/Ex press TR 20/1 Fitted load ~239N. 3.7bar max with hot oil Cam profile causing float Drawing 14 inspection report TR 18/1 high ex manifold pressure REA turbo higher restriction Exhaust press 15 BJ 17/1 Normal VNT condition Exhaust press 16 Garrett info abnormal VNT condition Exhaust press 17 Garrett info VNT not under control Boost levels 18 Signals/Control VNT strategy diff hot/cold Boost levels 19 Calibration JF 14/1 Boost targets too high for cond'ns Boost levels 20 Calibration Low intake pressures greater press drop across vlvs 21 Inlet Man Press JF 17/1 In cylinder pressures -ve combustion process 22 In Cyl Press 23 Excess fuel Calibration problems Air flow not consistent Black smoke 24 Calibration / Inca AFR not matched 25 Calibration / Inca Combustion not stable 26 incorrect fuel being delivered Drivability/smoke 27 Calibration / Inca Summary of Failure FIE problems incorrect timing Drivability/smoke 28 Calibration / Inca With coolant below ~65°C MAP sensor not correct 29 Calibration / Inca engine stalls at ~3000rpm under MAF sensor not correct 30 Calibration / Inca load or during free accel 31 when attempting to restart, engine 32 spins over with the appearance of VNT control not stable REA control not robust Signal vs demand 33 REA PWM vs request having no compression. REA not functioning correctly Lever position 34 REA control lever Turbo in surge VNT shutting completely high ex press 35 Ex Press 36 operating outside map boost targets too high High MAP 37 Inlet Press 38 39 40 Presumed Failure Mechanism No Problem Uncertain X One of the causes 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 59
  60. 60. British Culture – In the workplace Planning It is common to ensure a robust plan of actions / activities is developed so that the project can progress in the most effective way thus ensuring delivery on time and to budget British feel uncomfortable with a project which is ‘planned to fail’ i.e. where one of the following will almost certainly occur:- Project is delayed – owing to, lack of information; no discussion; timing was unrealistic, etc It is encouraged to work as teams – from all disciplines / areas of the Company People will work ‘outside’ there normal area of responsibility 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 60
  61. 61. British Culture – In the workplace Team Working Team working is seen as a great benefit in the workplace Multi disciplined teams can increase efficiently and effective working Having inputs from various disciplines at the start of a project can ensure the product is designed to meet, quality, cost, manufacturing assembly needs as well as product targets Team working helps to develop understanding of total product cycle requirements 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 61
  62. 62. British Culture – Free Time In recent history British have enjoyed more – free time The working week is typically now 35 to 40 hours over 5 days EU legislation in some EU Countries limits the working week to a maximum of 48 hours – the British have ‘opted out’ of this rule Free time enables people to enjoy other pleasures of life such as:- Hobbies Travel Sports Some typical free time activities are shown on the next slides 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 62
  63. 63. British Culture – Free Time British culture Hobbies – Such as:- Mountain biking, Water sports Socialising Driving (car or motorbike) Drinking (beer) Music Cars Reading British like DIY – Do It Yourself Walking - British people have the right to walk almost anywhere in Britain, on mountains, moors or coasts Watching sport e.g. football, and television e.g. Top Gear 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  64. 64. British Culture – Free Time British culture Sports Sports Invented in Britain: Golf 1502 Football1863 Cricket 1787 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  65. 65. British Culture – Free Time British culture Sports Sports Invented in Britain: Badminton 1887 Rounders 1889 Hockey 1860 Rugby 1871 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  66. 66. British Culture – Free Time British culture Sports Sports Invented in Britain: Curling 1541 Lawn Tennis 1859 Bobsleigh 1890 Darts 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  67. 67. British Culture – Free Time British culture Sports Sports Invented in Britain: Bungee Jumping 1979 Table Tennis 1880 Snooker 1875 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  68. 68. British Culture – Working in China DIFFERENCES IN CULTURE A HUMEROUS OVERVIEW Slides by Yang Liu – Chinese student who lived in Germany and Britain for a period of time 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 68
  69. 69. British Culture – Working in China Differences in Culture - Punctuality Punctuality 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 69
  70. 70. British Culture – Working in China Differences in Culture - Queuing Queuing 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 70
  71. 71. British Culture – Working in China Differences in Culture – Problem Solving Problem Solving 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 71
  72. 72. British Culture – Working in China Differences in Culture - Party 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  73. 73. British Culture – Working in China Differences in Culture - Restaurants Restaurants 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  74. 74. British Culture – Working in China Differences in Culture – Senior Citizens Senior Citizens 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  75. 75. British Culture – Working in China Differences in Culture – The Boss The Boss 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  76. 76. British Culture – Working in China Differences in Culture – The Child The Child 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  77. 77. British Culture – Working in China Differences in Culture – Impressions of Others Impressions of Others 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  78. 78. British Culture – Working in China Differences in Culture – The Trend The Trend 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co.
  79. 79. British Culture THERE IS NO WORLDWIDE RIGHT OR WRONG WAY OF BEHAVING:- JUST CULTURAL DIFFERENCES Thank You 上海汽车集团股份有限公司乘用车公司 SAIC Motor Passenger Vehicle Co. 79

×