Lessons I learned as a result of building an SDK for iOS.

1. Swift Learning
Lessons learned as a result of
building an iOS SDK.
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2. What is Supportify?
• Help Center as a Service
– A smart help center where, when, and how
your users need it.
• Focus On Automation
– Generate content as part of your workflow;
not an addition to it.
• Get In The Loop
– Create a feedback loop to create better
content.
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3. Why Did I Need An SDK?
• “A smart help center where, when, and
how your users need it.”
• Sometimes users need it in iOS apps.
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4. My iOS Experience Before This
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5. Where Did I Start?
• Code School
– Objective C:
https://www.codeschool.com/courses/try-
objective-c
• Ray Wenderlich
– http://www.raywenderlich.com/
• Philly Cocoa Heads Slack
– http://phillycocoa.org/
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6. Breakthrough 1!
• Swagger.io
– Create an API specification. (yawn)
– http://swagger.io/
• Swagger Code Generator
– Use your Swagger spec to create code.
(ZOMG!)
– https://github.com/swagger-api/swagger-
codegen
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7. Take 1
• Swagger Code Spec
• Objective C SDK
• Started on example application.
– Ran back through to the learning resources.
– Bashed head against wall.
– Met iOS developer friends for feedback and
ideas.
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8. Breakthrough 2!
• iOS Constraints
– Holding Down CTRL Key
• The Assistant Editor
– Such amaze! Wow!
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9. Take 2
• Swagger Code Spec
– With Swift this time!
• Swift SDK
• Re-did example application.
– Ran back through to the learning resources
with Swift this time.
– Bashed head against wall.
– Completed list, detail, search, and voting!
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10. For Further Info
• Github:
https://github.com/supportify/supportify-ios
• E-Mail: jordan.yaker@supportify.io
• Twitter: @supportifyio
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