PDF of BCS ELITE Slides, presented 18th Oct 2016

1. Organisational
Problem Solving made
Fun!
Jon Hall
jon_hall@mac.com
@thinkaholic_me
As presented to BCS ELITE, 2016-10-18
enquiries to jon_hall@mac.com

2. Agenda
• Who am I?
• Introduction
• what are we going to do tonight?
• What if you don’t like the solution?
• What if you don’t know the problem?
• What if knowing the problem isn’t enough?
• Conclusions

3. Who am I?

4. A Serious Matter

5. you just me
just between you and me

6. CON
TEXT
a need
a problem is a need in context
Problem =

15. The pressure to
conform
Problems with problem solving I

20. “The perfect free throw line”
“[T]he shooter should p
http://magnet.xataka.com/un-mundo-fascinante/pequenos-gestos-que-cambiaron-para-siempre-la-historia-de-estos-deportes
3Hz
7ft
15ft
10ft

21. The economics of
freethrows

22. Rick Barry

24. Fouling Rick
• saves one field throws: 50% * 2 pts = 1 pts
• costs two free throws: 90% * 2 pt = 1.8 pts
• cost of foul: 1.8 pt - 1 pt = 0.8 pt

25. Wilt Chamberlain
WiltChamberlain

28. Fouling Wilt
• saves one field throws: 60% * 2 pts = 1.2 pts
• costs two free throws: 40% * 2 pt = 0.8 pts
• cost of foul: 0.8 pt - 1.2 pt = -0.4 pt

29. Cost of fouls
• Rick
• field throws: 50%
• free throws: 90%
• cost of foul: 1.8 pts
• Wilt
• field Throws: 60%
• free throws: 40%
• cost of foul: -0.6 pts

33. Communication
Problems with problem solving II

34. Y
Y
Y
Y
Y
Y
Y
Y

35. Find four digit n=ABCD
such that
n2 ends in ABCD

36. Aside5^2 = 25
25^2 = 625
625^2 = 390625
0625^2 = 390625
90625^2 = 8,212,890625
890625^2 = 793,2
918212890625^2 = 843114912509918212890625
212890625
918212890625^2 = 5090708818534039
2890625^2 = 8355712890625
…
…

37. Oh, for
bigger
margins

41. Who says what the
problem is?

43. Houston: round 1
•Only the problem
owner knows the
problem
•The problem owner
charades to the
problem finders
•The problem finders
tell the solution
finders
•The solution finders
have to identify the
solution

44. Houston: round 2
•Only the problem
owner knows the
problem
•The problem owner
charades to the
problem finders, with
no feedback
•The problem finders
tell the solution
finders
•The solution finders
have to identify the
solution

45. Organisational
communication

46. Organisational
change
Problems with problem solving III

48. Conclusions
1. focus on the real problem
2. communicate effectively
3. don’t work in isolation

49. Questions?

50. Contact:
jon_hall@mac.com