This monthly newsletter provides an overview of:
• Mutual fund industry vital signs (asset growth, sales and performance);
• Product development highlights for the month;
• Interesting facts about our industry.
2. CONSULTING AND SOFTWARE SOLUTIONS
CONSULTING AND SOFTWARE SOLUTIONS
EquiSoft specializes in the design and development of digital
business solutions primarily for the financial industry
Designing and developing industry-leading business solutions Each month this space features an EquiSoft product or service
for financial sector clients is second nature to us. Years of that exemplifies our commitment to the financial industry. This
delivering successful projects have made the EquiSoft team month’s featured product is the Advisor Feedback Survey Tool,
a highly sought-after resource. Knowledge, expertise, an a turn-key solution allowing financial advisors to efficiently
entrepreneurial spirit and first-rate client care are some of the make client contacts and gauge client satisfaction while
hallmarks of our brand. executing a targeted marketing campaign. A white-labeled
version of this tool can drive traffic to your advisor site and
reinforce your firm’s position as provider of value-added services.
Advisor Feedback Survey Tool Why do advisors need
The Advisor Feedback tool is a turn-key client satisfaction survey tool allowing
to survey clients?
financial advisors to efficiently make client contacts and gauge client satisfaction.
1. The process can yield valuable
Furthermore, it can highlight your firm’s commitment to partnering with advisors
insight about keeping clients
to build their book of business.
satisfied.
Step 1: Advisors register to the service via “Raising customer retention
your website. by only 5% increases sales
by 25-85%.”
Step 2: Advisors enter the name, email Step 3: Emails inviting clients to participate “Every minute you spend with
address and select a targeted in the online survey are sent existing clients is worth 500%
message topic for each client. automatically. more than time you devote to
acquiring new clients.”
Harvard Business Review
2. The process provides an
opportunity for client contact.
“…89.7% of advisers
earning at least $100,000 say
that maintaining client
communications is a significant
concern to them…less than half
of advisers who are earning less
than $100,000 think client
communications is important.”
Step 4: Clients access the survey by Step 5: A confidential webpage allows CEG Worldwide study of affluent investors
clicking on the hyperlink in the the advisor to monitor aggregate
email invitation. survey results. “Of those who had three or
more annual contacts, 66 %
planned on giving their primary
advisor more assets to manage,
and 64 % said they would give
that same advisor referrals.
Of those who had two or fewer
contacts from their advisor,
The survey includes a the numbers were 1.4 % and
targeted marketing 0 %, respectively.”
message (e.g. TFSA, Registered Rep Magazine
income portfolio,
RESP, etc…).
Please do not hesitate to contact us for more information. EquiSoft
Please do not hesitate to contact us for more information. EquiSoft ET SOLUTIONS INFORMATIQUES / CONSULTING AND SOFTWARE SOLUTIONS
EquiSoft
Jonathan Georges, CIM, FCSI contact:
For more information please CONSEILS
CONSEILS ET SOLUTIONS INFORMATIQUES //CONSULTING AND SOFTWARE SOLUTIONS
Jonathan Georges, CIM, financiers / Vice President, Financial Products
Vice-président, Produits FCSI
Jonathan Georges, CIM, FCSI CONSEILS ET SOLUTIONS INFORMATIQUES CONSULTING AND SOFTWARE SOLUTIONS
T: 514.989.3141 X 201 | T: 888.989.3141 | F: 514.989.3140
Vice-président, Produits financiers / /Vice President, Financial Products
Vice-président, Produits financiers Vice President, Financial Products T: 514.989.3141 X 201 | |T: 888.989.3141 | |F: 514.989.3140
T: 514.989.3141 X 201 T: 888.989.3141 F: 514.989.3140
Jonathan.Georges@equisoft.com | www.equisoft.com
Jonathan.Georges@equisoft.com | |www.equisoft.com
Jonathan.Georges@equisoft.com www.equisoft.com