Persona DevelopmentLesson 1: MethodologyDIGITAL LECTURE SERIES
Lesson Objective(s)Illustrate the 3V Methodology
Demonstrate the key differences between market segmentation    and strategic segmentation
Debunk the myth of persona development and market segmentation
I’ll explain the 3V model in a few…
3V
3V
Value Customer3V
Value CustomerWho to serve?3V
Value Customer3VValue Proposition
Value CustomerWhat to offer?3VValue Proposition
Value Customer3VValue PropositionValue Network
Value CustomerHow to deliver?3VValue PropositionValue Network
Value Customer3VValue PropositionValue Network
MarketsWhich segments & geographies?Value CustomerIndustriesWhich product service categories?3VValue PropositionValue Network
Markets + Industries = Persona Development
Markets + Industries = Marketing Segmentation
Persona Development is a form of Marketing Segmentation…
Persona Development is a form of Marketing Segmentation……that sticks.
PersonaDevelopment
IdentifierVariablesPersonaDevelopmentResponseVariables
Consumer MarketIdentifierVariablesBusiness MarketPersonaDevelopmentResponseVariables
DemographicConsumer MarketPsychographicIdentifierVariablesGeographicBusiness MarketMarket SizePersonaDevelopmentResponseVariables
DemographicConsumer MarketPsychographicIdentifierVariablesGeographicBusiness MarketMarket SizePersonaDevelopmentResponseVariablesBehavioral
DemographicConsumer MarketPsychographicIdentifierVariablesGeographicBusiness MarketMarket SizePersonaDevelopmentBenefits DesiredApplication or Usage SituationResponseVariablesBehavioralSensitivity to Marketing MixPurchasing Behavior
DemographicThese are the four ways to SEGMENT a MARKETConsumer MarketPsychographicIdentifierVariablesGeographicBusiness MarketMarket SizePersonaDevelopmentBenefits DesiredApplication or Usage SituationResponseVariablesBehavioralSensitivity to Marketing MixPurchasing Behavior
DemographicIn the next lesson, we’ll teach you how to go from inputs to outputsConsumer MarketPsychographicIdentifierVariablesGeographicBusiness MarketMarket SizePersonaDevelopmentBenefits DesiredApplication or Usage SituationResponseVariablesBehavioralSensitivity to Marketing MixPurchasing Behavior
In the next lesson, we’ll teach you how to go from inputs to outputs
Lesson Recap The 3V Model is a form of strategic segmentation.

Persona Development - Lesson 1 (Methodology)