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John C. Havens
EVP, Social Media, Porter Novelli
@johnchavens



      THE DATA DIAGNOSIS –
          HOW EMERGING MEDIA IS
          TRANSFORMING HEALTHCARE
WHY MOBILE?
3
P&G ‘s Always Me Ovulation Tracker

                        • Personalized question
                        and answer function to
                        address intimate questions

                        • Comprehensive,
                        interactive tracker and
                        calendar to help manage a
                        woman’s period/cycle

                        • “Shop Always” button for
                        discreet, immediate and
                        direct online purchase of
                        Always feminine hygiene
                        products from one’s mobile
                        device as well as a store
                        locator

                                                     4
5
STATISTICS
mHealth Adoption



 The Mobile Health Market Report, 2010-2015
 from Research2Guidance:

 Widespread mHealth adoption and the
 proliferation of smart phone health
 information and medical monitoring apps
 are set to transform all health-related
 industry sectors by 2015.


                                              7
CDC / Epocrates




Source: CDC and Epocrates H1N1 Social Media Survey 2010   8
Remote Healthcare



• 56% of US consumers like the
  idea of remote healthcare.
• 41% prefer care delivered via
  mobile device.


Source: Pricewaterhouse Coopers

                                  9
COMPLIANCE
Compliance in Healthcare




                           11
Epocrates / Walgreens


"When I prescribe a medication for a patient, I’m
not always confident they will get it filled. Now
with access to the Walgreens PSC formulary, I
can give them an affordable option and
definitive location to pick up the prescription.
I'm hopeful this will make it easier for patients to
comply with their drug regimen and be easier
on their wallets."

– Dr. Robert Dudley, family practice physician


                                                       12
SELF-MONITORING
Activity Interference




Source: Jon Froehlich, University of Washington   14
Activity Interference




Source: Jon Froehlich, University of Washington   15
Weight Mate




Source: Kendra Markle, Kaiser Permanente   16
Weight Mate




Source: Kendra Markle, Kaiser Permanente   17
TEXTING
Paul Meyer, Voxiva, Text4Baby




                                19
Frontline SMS Locator




                        20
Frontline SMS Locator




                        21
Frontline SMS Locator




                        22
APPS
MedSpeak




           24
iTriage Symptom Locator


                          Mountain State Health
                          Alliance in Tennessee

                          App and electronic
                          billboards relaying wait
                          times at hospital
                          emergency rooms

                          “Symptom Navigator”
                          tied to best and nearest
                          health center


                                                     25
iTriage Symptom Locator




                          26
Epocrates




            27
28
QR CODES
30
DIGITAL
RECOGNITION
Kraft / Anonymous Video Analytics (AVA)




                                          32
NEAR-FIELD
COMMUNICATIONS
34
AUGMENTED REALITY
UI-Art - Finland




                   36
UI-Art - Finland




                   37
UI-Art - Finland




                   38
Frog Design




              39
Frog Design




              40
WHY MOBILE?
42
43
John.Havens@porternovelli.com
@johnchavens

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The Data Diagnosis: Emerging Technologies for Healthcare

Editor's Notes

  1. www.grindr.com Uses GPS to tell your location and locate others.
  2. Anne Meneghetti
  3. Estimates from the World Health Organization indicate that only about 50% of patients with chronic diseases living in developed countries follow treatment recommendations. SMS helps solve this problem – a user has a web-based health record which is accessed via the phone with daily blood-sugar levels entered. Readings that are too high or low trigger emergency advice.
  4. Jon Froehlich, University of Washington
  5. Jon Froehlich, University of Washington
  6. Kendra Markle, Kaiser Permanente, Persuasive Technology Lab, Stanford University
  7. NOTE: Cari Wolfson deck (below this one on May 24 th ) has great general mobile stats
  8. Turns a laptop – or desktop – computer and a mobile phone or modem into a two-way group messaging hub. Works anywhere there’s a mobile signal so it doesn’t need the Internet Once you have the software running on your computer, you can send messages to wide groups of people, and collect responses to any questions or surveys you might want to run, all via text message.
  9. Josh Nesbit, Executive Director
  10. Anne Meneghetti
  11. Anne Meneghetti
  12. Doctor’s office waiting room (QR codes, texts, video) to help with boredom. Pharmacy waiting lines. Video storage, facial recognition and AR to help Alzheimer’s patients. Vital Signs to your body, etc: http://www.switched.com/2010/10/10/human-sends-vital-signs-to-your-phone-over-body-area-networ/ -QR code list: http://blog.greattv.com/2010/11/list-101-major-u-s-national-brands-are-using-two-dimensional-2d-scan-codes-in-2010-including-quick-response-qr-scanlife-ezcodes-and-microsoft-tag-scan-codes/ -Combining things—people dating with their health information. GPS data, re: FB places with someone having a heart attack, etc. -Read “How to Avoid FDA regs using QR codes” -How AR helps save lives – RWW -BDI: Add NFC stuff – heart monitors in a public place, etc. http://www.mobilebehavior.com/2010/12/09/mobile-paths-android-nexus-s-and-near-field-communication/ (Mashable--http://mashable.com/2010/05/06/near-field-communication/) -NFC white paper, etc.