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University of Oxford Alumni Office




Oxford Alumni Survey 2012

Key findings




14 September 2010
                                      Page 1
2012 Alumni Survey – What we did
•   Conducted an online quantitative survey to
    measure alumni interest in University-
    sponsored activities

•   Survey ran from 1 Oct to 1 Nov 2012 and had
    6,212 respondents

•   Complemented survey results with a series of
    online qualitative focus groups in December


                                             Page 2
We learned that the majority of
respondents (72%) felt fairly connected
to the University….
                               5 - Very connected

                               4

                 5% 9%         3
          22%                  2
                         26%
                               1 - Not at all connected

                37%




                                              Page 3
And those feelings are triggered in a
 variety of ways….
                      % Strongly agree                     0   10   20   30   40       50   60

     Being an Oxford graduate is part of my identity

     I still have an interest in my subject and recent
                          research
         I am interested in following news about the
                     University of Oxford

 The University of Oxford is relevant in my life today

             I feel connected to other Oxford alumni

I am interested in the experience of current students
                       at Oxford
  I find it easy to stay involved with the University of
                    Oxford where I live




                                                                              Page 4
Alumni maintain their connections to
      the University in a number of ways…..

                             Read Oxford Today                                   80%
                   Followed Oxford in the media                          64%
                                   Read e-Pidge                         63%
    Made financial contribution to the University                 24%
                   Attended other alumni events                  23%
     Used library resources (in person & online)              19%
Used Alumni Card to take up offers and services              17%
       Been an alumni branch or group member              9%
   Attended an annual Oxford Alumni Weekend              7%
                        Worked at the University        6%
       Attended professional networking events         4%
            Attended a North American Reunion         3%
   Been a career mentor/provided an internship        3%
        Taken part in further study through DCE      2%
   Attended a European Reunion (Berlin, Paris)      1%
     Taken part in the alumni travel programme      1%
                                           Other            13%
                               None of the above      3%




                                                                        Page 5
But there are certain factors preventing
  further involvement…..
                                        Lack of time                                          48%

                             Lack of activity nearby                                          48%

   Activities and services aren’t relevant to my life                          35%

        Concerned I won’t know anyone at events                                35%

      Not interested in the events/services offered                      25%

                  Alumni events are too expensive                        25%

                                 Family obligations                     23%

     Unaware of ways to become more connected                           23%

Don't have positive memories of my time at Oxford            4%

                                               Other              15%

                                         Don’t know     1%




                                                                                     Page 6
Email and print publications top the list
of desired communication vehicles
                 Receiving information
                   1%
             10%
     18%                     41%
                                         Email
                                         Print publications
                                         Alumni website
                                         Social Media
           30%
                                         Other




                                                   Page 7
And the use of Social Media is on the
rise
Connection                                     Percentage
Member of alumni group on LinkedIn             19%
‘Like’ the University Facebook page            14%
‘Like’ the alumni Facebook page                13%
‘Like’ a department/subject Facebook page      8%
Look at the University’s YouTube channel       6%
Follow @UniofOxford on Twitter                 4%
Follow @oxfordalumni on Twitter                4%
Follow a department/subject Twitter account    3%
Look at oxfordalumni’s photostream on Flickr   Less than 1%
None of the above                              64%



                                                     Page 8
But the University’s alumni website still
offers quick answers to specific
questions
• 73% of respondents had used the website,
  12% on at least a monthly basis
• The majority of visits were to find out about
  Alumni Card offers and discounts (30%), to
  update contact details (30%) and to find out
  about events (29%)

             www.alumni.ox.ac.uk

                                             Page 9
Respondents were clear about ways in
 which the University could increase
 engagement
  More ‘focused’ events e.g. for my era/department                                                          49%
                          More events in my region                                                          49%
                 More access to academic content                                                           47%
                   More targeted communications                                            35%
   More opportunities to connect with other alumni                                        33%
                More opportunities for further study                                29%
                                More social events                            23%
 A wider range of careers-related activities/support                          22%
More opportunities to connect with current students                     18%
                   More volunteering opportunities                15%
                             More events in Oxford                14%
                    More frequent communications            10%
                                 None of the above     7%



                                                                                                 Page 10
So, what’s next?

•   We’re evaluating our existing programmes and
    services in light of the survey feedback
•   We’re seeing how best to offer more tailored
    programming and communications to alumni
•   And in order to do so, we need more of you to register
    for an alumni account, update your details, tell us your
    interests and set your communications preferences.
•   Go to www.alumni.ox.ac.uk/account



                                                      Page 11

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Results overview c-fedits

  • 1. University of Oxford Alumni Office Oxford Alumni Survey 2012 Key findings 14 September 2010 Page 1
  • 2. 2012 Alumni Survey – What we did • Conducted an online quantitative survey to measure alumni interest in University- sponsored activities • Survey ran from 1 Oct to 1 Nov 2012 and had 6,212 respondents • Complemented survey results with a series of online qualitative focus groups in December Page 2
  • 3. We learned that the majority of respondents (72%) felt fairly connected to the University…. 5 - Very connected 4 5% 9% 3 22% 2 26% 1 - Not at all connected 37% Page 3
  • 4. And those feelings are triggered in a variety of ways…. % Strongly agree 0 10 20 30 40 50 60 Being an Oxford graduate is part of my identity I still have an interest in my subject and recent research I am interested in following news about the University of Oxford The University of Oxford is relevant in my life today I feel connected to other Oxford alumni I am interested in the experience of current students at Oxford I find it easy to stay involved with the University of Oxford where I live Page 4
  • 5. Alumni maintain their connections to the University in a number of ways….. Read Oxford Today 80% Followed Oxford in the media 64% Read e-Pidge 63% Made financial contribution to the University 24% Attended other alumni events 23% Used library resources (in person & online) 19% Used Alumni Card to take up offers and services 17% Been an alumni branch or group member 9% Attended an annual Oxford Alumni Weekend 7% Worked at the University 6% Attended professional networking events 4% Attended a North American Reunion 3% Been a career mentor/provided an internship 3% Taken part in further study through DCE 2% Attended a European Reunion (Berlin, Paris) 1% Taken part in the alumni travel programme 1% Other 13% None of the above 3% Page 5
  • 6. But there are certain factors preventing further involvement….. Lack of time 48% Lack of activity nearby 48% Activities and services aren’t relevant to my life 35% Concerned I won’t know anyone at events 35% Not interested in the events/services offered 25% Alumni events are too expensive 25% Family obligations 23% Unaware of ways to become more connected 23% Don't have positive memories of my time at Oxford 4% Other 15% Don’t know 1% Page 6
  • 7. Email and print publications top the list of desired communication vehicles Receiving information 1% 10% 18% 41% Email Print publications Alumni website Social Media 30% Other Page 7
  • 8. And the use of Social Media is on the rise Connection Percentage Member of alumni group on LinkedIn 19% ‘Like’ the University Facebook page 14% ‘Like’ the alumni Facebook page 13% ‘Like’ a department/subject Facebook page 8% Look at the University’s YouTube channel 6% Follow @UniofOxford on Twitter 4% Follow @oxfordalumni on Twitter 4% Follow a department/subject Twitter account 3% Look at oxfordalumni’s photostream on Flickr Less than 1% None of the above 64% Page 8
  • 9. But the University’s alumni website still offers quick answers to specific questions • 73% of respondents had used the website, 12% on at least a monthly basis • The majority of visits were to find out about Alumni Card offers and discounts (30%), to update contact details (30%) and to find out about events (29%) www.alumni.ox.ac.uk Page 9
  • 10. Respondents were clear about ways in which the University could increase engagement More ‘focused’ events e.g. for my era/department 49% More events in my region 49% More access to academic content 47% More targeted communications 35% More opportunities to connect with other alumni 33% More opportunities for further study 29% More social events 23% A wider range of careers-related activities/support 22% More opportunities to connect with current students 18% More volunteering opportunities 15% More events in Oxford 14% More frequent communications 10% None of the above 7% Page 10
  • 11. So, what’s next? • We’re evaluating our existing programmes and services in light of the survey feedback • We’re seeing how best to offer more tailored programming and communications to alumni • And in order to do so, we need more of you to register for an alumni account, update your details, tell us your interests and set your communications preferences. • Go to www.alumni.ox.ac.uk/account Page 11