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PEOPLE RISK MANAGEMENT

        Jenny Reid
People
                           Risk




Third Party                                   People
   Risk                                      Wellness
                       People Risk
                       Management
                       Programme



          People Safety
               &                       People
                                     Management
            Security
People

Wellness
• Only 15% staff
  have medical aid
  cover

• Illness brings
  stress
• HEALTHY
  EMPLOYEES

• 9 x fewer sick days



• Make 60% fewer
  errors
Cost of Sick leave
• UK - £12.2 bn p.a.
• SA – R12 bn p.a.
• 1 in 3 sick days is
  genuine
• 1 in 3 South
  Africans will take
  sick leave to watch
  a game in 2010
• Presenteeism
Finances


I want it now!
Finances
Employees want
to:
                     • Only 6% achieve
                       financial
• Reduce debt          independence
• Build wealth
• Increase net
  income
• Afford a quality
  retirement
A good programme will include advice and
recommendations on:

o   Nutrition
o   Exercise
o   Stress management
o   Personal measurement tool
o   Motivational methods
o   Counselling services
o   Green living
o   Ethics
o   Fraud awareness
o   Nutrition
o   Exercise
o   Stress management
o   Loyalty
o   HIV awareness
o   Basic first aid
o   Personal finances
o   Home security
o   Security awareness
o   Basic requirements of a personal will
People

 Risk
47% companies
conduct employee
screening


18% growth in
past 2 years
EMPLOYEE SCREENING
•6% = criminal record
•20% = bad credit report
•13% = invalid drivers license
•14% = fraudulent school leaving qualifications
•22% = fraudulent tertiary qualifications
The programme should include the following:

·   Pre-employment screening
·   In-service screening
·   Integrity assessments
·   Truth verification tests
·   Hot line
·   Third party / contract employee screening
·   People Risk Database
People

Management
Induction Training is
  vital and ensures

• Retention
• Quick to settle in
• Become
  productive more
  quickly
Online People Management tools include:

·   Induction training
·   HR climate surveys
·   Appraisals and performance assessments
·   Recruitment strategy
·   Fraud investigations
·   Exit interviews
People
 Safety
   &
Security
·   Health and safety assessments
·   Health and safety training
·   Security and risk assessments
·   Risk policies and procedures
·   Security awareness and training including
     policies on:
          o Social media risks
          o Cyber security risks
          o Fraud awareness
          o Anti hijack / armed attack
               training
Third Party

   Risk
IFACTS VENDOR FRAUD SURVEY
July 2012
            96
 100

 90

 80                              73                                                                                   70
                                                                                 65
 70                                                   61
                                                                                                57
 60

 50                                                                                                    43
                                                            39
                                                                           35
 40
                                       27                                                                                   30
 30                                                                                                                                    YES (%)
 20                                                                                                                                    NO (%)

 10
                   4
   0
            Does your     Are the documents        Does your               Does the         Is the employee      Are contractor /
          procurement      presented to the      procurement             procurement       screening policy of supplier documents
       department ask for    procurement        department ask        department insist   contractors assessed verified during their
       specific documents department every       whether any          that employees of   by your company to contract time with
         when a supplier   verified to ensure suppliers are related       contracting       ensure that your     your company?
        wants to provide that the information   or associated to        companies are       company’s risk is
         services to your  presented is true      employees?             subjected to        taken care of?
            company?         and correct?                                  employee
                                                                          screening?
questions
Existing
                      employees




Potentials                                   Past
employees                                  employees
                        Fraud
                      Prevention
                       Database



           Key                     Outsourced
        personnel                  / temporary
       in suppliers                 employees
1303 ifacts people risk management programme

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1303 ifacts people risk management programme

  • 2.
  • 3. People Risk Third Party People Risk Wellness People Risk Management Programme People Safety & People Management Security
  • 4.
  • 6. • Only 15% staff have medical aid cover • Illness brings stress
  • 7. • HEALTHY EMPLOYEES • 9 x fewer sick days • Make 60% fewer errors
  • 8. Cost of Sick leave • UK - £12.2 bn p.a. • SA – R12 bn p.a. • 1 in 3 sick days is genuine • 1 in 3 South Africans will take sick leave to watch a game in 2010 • Presenteeism
  • 10. Finances Employees want to: • Only 6% achieve financial • Reduce debt independence • Build wealth • Increase net income • Afford a quality retirement
  • 11.
  • 12. A good programme will include advice and recommendations on: o Nutrition o Exercise o Stress management o Personal measurement tool o Motivational methods o Counselling services
  • 13. o Green living o Ethics o Fraud awareness o Nutrition o Exercise o Stress management o Loyalty o HIV awareness o Basic first aid o Personal finances o Home security o Security awareness o Basic requirements of a personal will
  • 16. EMPLOYEE SCREENING •6% = criminal record •20% = bad credit report •13% = invalid drivers license •14% = fraudulent school leaving qualifications •22% = fraudulent tertiary qualifications
  • 17.
  • 18. The programme should include the following: · Pre-employment screening · In-service screening · Integrity assessments · Truth verification tests · Hot line · Third party / contract employee screening · People Risk Database
  • 19.
  • 21.
  • 22.
  • 23. Induction Training is vital and ensures • Retention • Quick to settle in • Become productive more quickly
  • 24. Online People Management tools include: · Induction training · HR climate surveys · Appraisals and performance assessments · Recruitment strategy · Fraud investigations · Exit interviews
  • 25. People Safety & Security
  • 26.
  • 27. · Health and safety assessments · Health and safety training · Security and risk assessments · Risk policies and procedures · Security awareness and training including policies on: o Social media risks o Cyber security risks o Fraud awareness o Anti hijack / armed attack training
  • 28. Third Party Risk
  • 29. IFACTS VENDOR FRAUD SURVEY July 2012 96 100 90 80 73 70 65 70 61 57 60 50 43 39 35 40 27 30 30 YES (%) 20 NO (%) 10 4 0 Does your Are the documents Does your Does the Is the employee Are contractor / procurement presented to the procurement procurement screening policy of supplier documents department ask for procurement department ask department insist contractors assessed verified during their specific documents department every whether any that employees of by your company to contract time with when a supplier verified to ensure suppliers are related contracting ensure that your your company? wants to provide that the information or associated to companies are company’s risk is services to your presented is true employees? subjected to taken care of? company? and correct? employee screening?
  • 31. Existing employees Potentials Past employees employees Fraud Prevention Database Key Outsourced personnel / temporary in suppliers employees