The meeting agenda covered an introduction, Cornerstone executive overview, deployment and scoping workshop, and contract/pricing review. Key themes of the First Bankcard partnership included easy use, proven product and support, and Cornerstone's expertise. A technology overview provided details on infrastructure, security, capacity and integration capabilities. The Cornerstone executive overview highlighted the company's market leadership, global scale, and client success approach. The deployment scoping workshop focused on customizing the solution.

1. March 3rd, 2015 : AGENDA
9:00-10:00 Introductions, Sandbox Q&A, Technology
Overview
10:00-10:30 Cornerstone OnDemand Executive Overview
10:30-10:45 Break
10:45-12:00 Deployment & Scoping Workshop
12:00-12:30 Contract & Pricing Review

2. First Bankcard Cornerstone OnDemand Partnership Team:
Josh Legassick - Sr. Solution Architect
Adam Lee- Strategic Engagement Consultant
Chris Bond- Principle & Founder, BlueWater Learning
Denise Matsuoka - Sr. Solutions Consultant
Kathi Stacy- Regional VP, Enterprise Sales
Julie McDonald - Regional Sales Manager
March 3rd, 2015

3. Key Themes : First Bankcard Partnership
• Easy
Use, Implementation, Support, Client Success, Upgrades,
Configuration, Training
• Proven
Product, Implementation, Ongoing Support, Integration,
Security, Architecture, Infrastructure
• Expert
External Training Management , All Verticals, Partner Ecosystem

4. Sandbox
Q&A
Denise Matsuoka, Sr. Solutions Consultant

5. Technology Overview
A D A M L E E , S T R A T E G I C E N G A G E M E N T M A N A G E R

6. Data Center Overview

7. Data Backup and Recovery
Standard Recovery Point Objective (RPO) 1 hour
Standard Recovery Time Objective (RTO) 24 hours
Weekly Transfer
SAN
Production Site DR Site
Data Replication
Iron Mountain (AES 256)
• 2 Days Hot Backup on SAN
• Full and Weekly Backups
Transferred to Tape
• Daily Backups Stored for 1
Week
• Weekly Backups Stored
for 5 Weeks
• Monthly backups stored
for 6 Months
Dailyincremental
WeeklyFull
HourlyTransactional
Tape

8. All information herein is strictly confidential and may not be shared or reproduced.
Cornerstone & Cornerstone OnDemand are registered trademarks of Cornerstone OnDemand Inc. Cornerstone OnDemand ©2012
Infrastructure Segmentation and Monitoring
8
Internet
Akamai
External Router
Perimeter Firewalls
Intrusion Detection System
Load Balancer
STAGE DMZ Servers
WWW APP FTP
STAGE Firewalls
STAGE DMZ Firewalls
STAGE CORE Servers
DB APP CORE
PROD DMZ Firewalls
PROD DMZ Servers
WWW APP FTP
PROD Firewalls
PROD CORE Servers
DB APP CORE
Internal Monitoring:
• Paessler PRTG – System Health Monitoring
• SolarWinds Orion – Network Monitoring
• Idera – Database Health Monitoring
• Splunk – Anomaly Detection
External Application Monitoring
• Keynote – System Performance Monitoring
• Akamai – Content Distribution Monitoring
SANSAN

9. Capacity and Performance
Client Client
SWIMLANE1
SWIMLANE2
SWIMLANE3
SWIMLANESTAGE
SWIMLANEPILOT
SWIMLANEDEMO
LONDON DATA CENTER
SWIMLANE1
SWIMLANE2
SWIMLANE3
SWIMLANE4
SWIMLANELOAD
SWIMLANESTAGE
SWIMLANEPILOT
SWIMLANEDEMO
LA DATA CENTER
INTERNET

10. All information herein is strictly confidential and may not be shared or reproduced.
Cornerstone & Cornerstone OnDemand are registered trademarks of Cornerstone OnDemand Inc. Cornerstone OnDemand ©2012
Trust – System Dashboard
10

11. Application Architecture

12. Application Architecture
12
Data Access Layer
Presentation Layer
HTML User Interface Mobile UI Web Services
Customer A
• Database
• Configuration
Customer B
• Database
• Configuration
Customer C
• Database
• Configuration
Business Logic Layer
Session State Servers MSMQ Servers
File Feed Servers
(SFTP)
Customer A
Metadata
Customer B
Metadata
Customer C
Metadata
Content Storage
Anti-Virus
-LMS Content
-Documents
Akamai
 All Transactions Encrypted
in Transit via TLS
 Application code on the
webserver is logically
separated into 3 layers
 Presentation layer
(UI)
 Business logic layer
(BLL)
 Data access layer
(DAL)
 User request for a page first
hits the presentation layer
which represents the UI
coded using ASP.NET
 BLL has the business rules
and workflows written in an
object oriented
programming language –
C#
 DAL is the one that
communicates with the
database server – SQL
Server
WCAG 2.0 Certified

13. Infrastructure & Security

14. Application
PCI-DSS
Infrastructure
DatabaseSecurity and Compliance
Data Center
Perimeter Firewall
Intrusion Detection
DMZ Firewall
DMZ Servers
WWW APP FTP
PROD Firewall
PROD CORE Servers
DB APP CORE
SSAE 16 and ISO 27001 Certified
Security Validation
V
P
N
Internal Processes
• ISO 27001 Certified
• Application Tested to OWASP Standards
• C & A government accreditation – Moderate ATO
• PCI Certified
• SSAE16 SOC 1 Type II Annual Audit
• Safe Harbor Certification
Penetration Testing
• ISec Partners Quarterly Penetration Testing
• Qualys Monthly Application Security Scans
• TrustWave Monthly PCI-DSS Penetration Testing
• Customer Scheduled Penetration Testing

15. 16
Single Sign-on Overview
Customer Portal
Identity Management
Engine
Cornerstone
HTTPS POST
Identification and
Authentication
HTTP(S) to
Customer Portal
SSO Supported Standards
SSO Security Token Authentication
 AES
SAML Support
 SAML 1.1
 SAML 2.0

16. Integration Overview

17. 3 Layers of Integration
Why clients need integration
To integrate their data & systems with CSOD to achieve a greater value for their investment. The basic steps are
to extract data, transform data, and load it to another system. There are 3 integration layers to think about.
3 Integration layers
Data Layer
Data in/out of the system.
Platform Layer
Use of web services or API. This is a true “service”
clients use it on demand often w/credentials.
Application Layer
UI is involved in the workflow or steps
Single Sign-on, Deep-linking, etc…
1
2
3

18. API
Files
Cornerstone
Cornerstone Data Interfaces
• File Based Data Transfers
leverage SFTP
• PGP Encryption for
Payload Security
• OData ,SOAP, and REST
Web Services APIs
Common Web Services Interfaces
• Users
• Organization Units
• Learning Catalog
• Transcript
• Performance Reviews and Ratings
• Job Requisition

19. CSOD Executive
Overview
First Bankcard Cornerstone OnDemand Partnership Team

20. Why
Partner?

21. “Our ability to offer customized programs and approaches
enables our partners to grow their business and stay
competitive,”
“We believe in driving results through continuous
improvement to help us make our partner’s one-
of-a-kind programs more valuable to its
customers.”
“Our partnership is resulting in a program that stands
apart from their competitors and addresses unique
needs of their customers”
-- Stephen F. Eulie, President First Bankcard

22. “First Bankcard has a very
personalized approach, and it was
very evident to us that they have a
commitment to their customers.
Given our own customer-centric
methodology, it seemed to offer a
perfect fit for our new credit card
program …

23. Key Themes : First Bankcard Partnership
• Easy
Use, Implementation, Support, Client Success, Upgrades,
Configuration, Training
• Proven
Product, Implementation, Ongoing Support, Integration,
Security, Architecture, Infrastructure
• Expert
External Training , All Verticals, Partner Ecosystem

24. Global Leader in SaaS Talent
Management
As of March 31, 2014
26 Note: User and client count figures exclude Cornerstone Small Business (CSB) and Cornerstone for Salesforce.
18.1 MILLION USERS
2,100 CLIENTS
191 COUNTRIES
42 LANGUAGES

25. 27
Established Market Leadership
“LEADER” “LEADER”
2014 Magic Quadrant for
Talent Management Suites
2014 Worldwide Integrated
Talent Management MarketScape
 A leader in overall vendor satisfaction
 Best-in-class learning and performance,
strong mobile support, and good use of
social collaboration and game mechanics to
engage employees
 A natively developed suite with a high
degree of configurability
“LEADER”
2013 Forrester Wave for
Talent Management
 A “forward-looking company”
 Flexible/adaptable products
 Making mobile and social
“everywhere”
 Significant investment in non-US
localization
 Strong functional capabilities
 Solid customer references and customer
service
 Streamlined, attractive user experience
 Non-learning modules are equally robust
and capable of being offered alone
 One of very few talent platforms that is
entirely organically built

26. A Sampling of our Clients
Financial ServicesRetail & Travel
Technology & Media
Business Services
Healthcare
Manufacturing
Energy & Utilities Public Sector

27. Engage, Enable, &
Empower your
Partner ecosystem
• Deliver Targeted Training
• Track Compliance
• Measure effectiveness
• Training for profit
• Partner engagement
• Partner Communication
• Crowdsourcing
CORNERSTONE for EXTENDED ENTERPRISE
30

28. Deliver targeted
PartnerProgram &
Compliance Training
CORNERSTONE LEARNING
• Compliance & Certifications
One Time
Ongoing
Electronic Signature
Audit Trails
Metrics/Reporting
• Social Learning
• Skills Development
• Mobile Training
31

29. Client Success at Every Level
33
• Maintain executive support of the solution as part of the external learning strategy in
conjunction with the Client Success Manager
• Partner with executive team/business sponsor to ensure alignment of solution with overall
business strategy
Sales Executive | Focus: Business
• Primary relationship manager
• Support client’s execution of their talent management strategy
• Practitioners with “real world” experience
• Recommend solutions to optimize workflows and processes within their external learning
strategy and the portal environment
• Responsible for the overall success of the solution and client satisfaction
Client Success Manager | Focus: Solution
• Primary point of contact for system questions
• Work with client administrators to answer feature/function questions
• Engage the appropriate Cornerstone resources to resolve issues and service requests
Global Product Support Specialists | Focus: Feature/Function

30. Extraordinary Flexibility

31. Customization
Personalization
Competitive Advantage

32. Customization
Personalization
Competitive Advantage

33. Deployment
& Scoping Workshop
Josh Legassick, Senior Solution Architect
Chris Bond, Principal & Founder Bluewater Learning

34. Wrap Up/Q&A/Follow Up
First Bankcard & Cornerstone OnDemand Teams

35. How did we do (Part 2) ?
• Easy
Use, Implementation, Support, Client Success, Upgrades,
Configuration, Training
• Proven
Product, Implementation, Ongoing Support, Integration,
Security, Architecture, Infrastructure
• Expert
External Training , All Verticals, Partner Ecosystem

36. Partner Training Portal Project Plan : Next Steps
43

37. 44
“Training and
Communication is the
foundation to our business”
-Julie Aliano, 2.12.15