1. Weaknesses of existing system
• Does not pay any heed to customer
complaints.
• No formal policies has been produced to
guide the policies
• No seating facilities
• No significant customer research in recent
years
• No quality maintenance
2. Drawbacks of proposed value
chain(more expensive, luxury products)
Poor
economic
growth
High price
Lower
the sales
volume
New
strategy
New
infrastructure,
e.g. increase of
seating facility
Increase
cost
Workers need to
be trained for
acquiring skill
Huge number
of workers
Cost of
production
will increase
Store wise
production
Production
cost will
increase
Taste will
vary