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 ConflictNarratives
 Faux Balance
 Caricatures
 “Gotcha”
 Event-Driven
  Coverage
 Feel-Good News
 What  does it matter?
 MEGO
 TMI
 Math Problem
 Lack of Narrative
 Retribution from key sources
 What is average
  watcher looking for?
 Know their deadlines
 Have spokespeople
  ready and prepped
 Consider narrative
 Framing is critical
   Read George Lakoff
   Reach people where
    they’re at, not where
    we’re at
   What are our top
    values? (i.e. Fairness,
    Accountability,
    Transparency,
    Opportunity, etc.)
   Strategic Initiatives
   Spitfire Message Box
 Relationships with
  reporters; they get
  several hundred press
  releases a day
 Targeting “beat”
  reporters who’ve
  written on the topic
 Measuring impact
 Creativity: billboards,
  good visuals, provide
  video, etc.
 Twitter Handles – reporters follow
 Blogs put frame forward
 Facebook drives content
 Be focused and
  aspirational!
 Tap into shared
  values, experiences,
  mythology, history,
  sense of self, etc.)
 Include solutions that
  engage people
 Articulate a central
  and positive role for
  government
Communications webinar

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Communications webinar

  • 1.
  • 2.  ConflictNarratives  Faux Balance  Caricatures  “Gotcha”  Event-Driven Coverage  Feel-Good News
  • 3.  What does it matter?  MEGO  TMI  Math Problem  Lack of Narrative  Retribution from key sources
  • 4.  What is average watcher looking for?  Know their deadlines  Have spokespeople ready and prepped  Consider narrative  Framing is critical
  • 5. Read George Lakoff  Reach people where they’re at, not where we’re at  What are our top values? (i.e. Fairness, Accountability, Transparency, Opportunity, etc.)  Strategic Initiatives  Spitfire Message Box
  • 6.
  • 7.  Relationships with reporters; they get several hundred press releases a day  Targeting “beat” reporters who’ve written on the topic  Measuring impact  Creativity: billboards, good visuals, provide video, etc.
  • 8.  Twitter Handles – reporters follow  Blogs put frame forward  Facebook drives content
  • 9.  Be focused and aspirational!  Tap into shared values, experiences, mythology, history, sense of self, etc.)  Include solutions that engage people  Articulate a central and positive role for government