12. E-mail Interviews
Singaporean entrepreneurs are hesitant about regional
expansions
A few concerns:
Financial concerns (hidden expenditures)
Government policies
Finding the right location
Manpower
8
13. Current efforts by the Singaporean
Government
Spring Singapore
EDB
IES
9
14. Lessons learnt form case study
Strength in numbers
Effective communication channels
10
15. Flock of Birds
A model
Guides SMEs through regional expansion into Shanghai
11
16. Why SMEs?
SMEs contribute to 42% of Singapore’s GDP
Responsible for 56% of employment in the country
12
17. Regional expansion into Shanghai
Increasing purchasing
power
GDP growth of 8.5% in the
first quarter of 2011
13
18. Who is to
spearhead Flock of
Birds?
International Enterprise
Singapore (IES)
14
19. Why IES
IES often partners Singapore-based companies in
international expansions
IES will be able to provide expert advice to SMEs
15
49. The importance of communication
Poor communication = Low productivity
Low productivity = Waste of time
Waste of time = Waste of money (resources)
To minimise the risk with the aid of establishing efficient
communication
Especially when we are working with a large group in a
vast and foreign market
44
52. Supplier Supplier Supplier
Consolidated
Stock Checks Internal E-mail
Track Progress of SMEs
Database
System
Provide Suggestions
Inventory
Consolidate Point-of-sale System
SME SME SME
SME SME
47
53. Why is it so special?
WEB is an integrated system which includes
1. Point-of-sales system
2. E-mail system
3. Inventory
54. How does it work?
Poor communication compromises the efficiency of SMEs in
China
It is a platform for communication amongst stakeholders in a
coordinated fashion
55. Point-of-sales system
Captures information such as the sales of individual SMEs
It allows IES and SMEs to monitor sales and inventory
56.
57. Inventory
Suppliers can manage their inventory with the help of the
consolidated POS system
SMEs can identify the preference of consumers and improvise
on their upcoming products
WEB ensures and urges suppliers to be efficient since SMEs
have now established control over their suppliers
58.
59. E-mails
Allows a two way communication between IES and SMEs
IES can keep track of e-mails and stocks, to ensure no
discrepancy
60. Application on phones
WEB will be made available
on Apple’s App Store and
Android’s Market
Stakeholders will be able to
keep track of their
businesses anywhere, and
at any point in time
61. Connecting with IES
IES can monitor the progress of SMEs through the
consolidated system
IES can provide appropriate advice when SMEs face
difficulties
Central system eases coordination between stakeholders
64. Review of model
Issues to be addressed during a meeting
Review of profit
Feedback
Signing of new contract
65. Review of profit
Through the use of Weave of Efficient Businesses’ POS system
To check if SMEs achieved sales targets
66. Feedback
Conducted between IES and SMEs
Discussion to be carried out regarding Flock of Birds
Comments will help improve the model in the future
67. Signing of new contract
SMEs may choose to continue their partnership
Contract will be renewed for an additional 5 years
Loans will not be provided by the IES i.e. SMEs are on their
own
Should an SME choose to break off, the onus is on IES to
replace the vacancy with another SME
69. Limitations
Conflicts may arise within the SMEs
Disincentives to work due to equally shared profits
SMEs may be reluctant to use WEB
70. Solving limitations
Conflicts may arise within the SMEs
IES steps in as a mediator when disputes occur
As the initiator of the project, IES holds veto power
71. Solving limitations
Disincentives to work due to equally shared profits
SMEs are bound by the contract which prevents them from
under-performing
This is due to a monthly sales target reviewed during a
progress report
72. Solving limitations
SMEs may be reluctant to use WEB
SMEs need to recognise the importance of communication
WEB is crucial as SMEs need to function as one body
74. Future development
Singapore Fest
An annual event where SMEs participating in the different
Flock of Birds will gather in a global city
SMEs will display there goods or carry out their services
This event would draw the attention of the public due to its
large scale
75. Future development
Combined advertising campaigns
SMEs from the various Flock of Birds can pool their
finances to launch campaigns together
This makes advertising cheaper due to divided expenses