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HOME MARK MURPHY / LEADERSHIP IQ BLOG QUIZ: WHAT'S YOUR LEADERSHIP STYLE?
Quiz: What's Your Leadership Style?
Leadership styles describe the differing approaches that leaders use. For example, Apple’s Tim
Cook and Amazon’s Jeff Bezos use wildly different leadership styles. Some are competitive, others
collaborative, and others structured. Research identi�es four leadership styles: Pragmatist, Idealist,
Steward and Diplomat. But what's YOUR leadership style?
Leadership Styles Quiz
What's your leadership style? Are you like a tech CEO or a world leader? More like Steve Jobs or
Gandhi? Take this Leadership Styles Assessment and see what style of leadership you have!
Stewards are the rocks of organizations. They’re
dependable, loyal and helpful, and they provide a
stabilizing and calming force for their employees. They
value rules, process and cooperation. They believe that a
chain is only as strong as its weakest link, and they move
only as fast as the whole chain will allow. And they take care
to help those who struggle. Working for Stewards o�ers the
chance to be part of a well-oiled machine. It o�ers security,
consistency and cohesion. It may not o�er great
opportunities for individual glory or an adrenaline rush, but it
does provide great opportunities for team success.
Stewards can often be found in mission-critical areas of the
organization and they are often relied-upon by leaders in
other divisions. For the appropriate people, it’s a great
situation. Famous Stewards include George Washington,
Mother Teresa and Ginni Rometty (CEO of IBM).
STEWARD
S H A R E YO U R R ES U LT S !
/ /
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Next Steps
It's time to really understand your style of leadership. We’re going to dig deep into leadership
styles, but feel free to jump to any section that interests you:
Leadership Styles Video
The Big 4 Leadership Styles
Choosing Employees That Fit With Your Leadership Style
Is There One Perfect Leadership Style?
How Each Leadership Style Exhibits Transformational Leadership
Signs That Your Leadership Style Is Too Tough
Signs That Your Leadership Style Is Too Soft
Leadership Styles Video
The Big 4 Leadership Styles
Here’s a quick overview of the four leadership styles:
Now that you have your personal leadership styles results, let’s dig deeper into each of the four
fundamental leadership styles: Pragmatist, Idealist, Steward and Diplomat.
Pragmatists have high standards, and they expect themselves, and their team
members, to meet those standards. Pragmatists are driven, competitive, and they
value hitting their goals above all else. They can be bold thinkers, unafraid of taking
the road less traveled (even when others struggle or feel anxious). They are also
hard-driving and of ...
Cart Menu HOME MARK MURPHY LEADERSHIP IQ BLOG QUIZ WH.docx
1. HOME MARK MURPHY / LEADERSHIP IQ BLOG QUIZ:
WHAT'S YOUR LEADERSHIP STYLE?
Quiz: What's Your Leadership Style?
Leadership styles describe the differing approaches that leaders
use. For example, Apple’s Tim
Cook and Amazon’s Jeff Bezos use wildly different leadership
styles. Some are competitive, others
collaborative, and others structured. Research identi�es four
leadership styles: Pragmatist, Idealist,
Steward and Diplomat. But what's YOUR leadership style?
Leadership Styles Quiz
What's your leadership style? Are you like a tech CEO or a
world leader? More like Steve Jobs or
Gandhi? Take this Leadership Styles Assessment and see what
style of leadership you have!
Stewards are the rocks of organizations. They’re
dependable, loyal and helpful, and they provide a
stabilizing and calming force for their employees. They
value rules, process and cooperation. They believe that a
chain is only as strong as its weakest link, and they move
only as fast as the whole chain will allow. And they take care
to help those who struggle. Working for Stewards o�ers the
2. chance to be part of a well-oiled machine. It o�ers security,
consistency and cohesion. It may not o�er great
opportunities for individual glory or an adrenaline rush, but it
does provide great opportunities for team success.
Stewards can often be found in mission-critical areas of the
organization and they are often relied-upon by leaders in
other divisions. For the appropriate people, it’s a great
situation. Famous Stewards include George Washington,
Mother Teresa and Ginni Rometty (CEO of IBM).
STEWARD
S H A R E YO U R R ES U LT S !
/ /
https://www.leadershipiq.com/cart
https://www.leadershipiq.com/
https://www.leadershipiq.com/
https://www.leadershipiq.com/blogs/leadershipiq
https://www.leadershipiq.com/blogs/leadershipiq/36533569-
quiz-whats-your-leadership-style
Next Steps
It's time to really understand your style of leadership. We’re
going to dig deep into leadership
styles, but feel free to jump to any section that interests you:
Leadership Styles Video
The Big 4 Leadership Styles
Choosing Employees That Fit With Your Leadership Style
3. Is There One Perfect Leadership Style?
How Each Leadership Style Exhibits Transformational
Leadership
Signs That Your Leadership Style Is Too Tough
Signs That Your Leadership Style Is Too Soft
Leadership Styles Video
The Big 4 Leadership Styles
Here’s a quick overview of the four leadership styles:
Now that you have your personal leadership styles results, let’s
dig deeper into each of the four
fundamental leadership styles: Pragmatist, Idealist, Steward and
Diplomat.
Pragmatists have high standards, and they expect themselves,
and their team
members, to meet those standards. Pragmatists are driven,
competitive, and they
value hitting their goals above all else. They can be bold
thinkers, unafraid of taking
the road less traveled (even when others struggle or feel
4. anxious). They are also
hard-driving and often enjoy smashing through obstacles.
Pragmatists are driven, competitive, and they value hitting their
goals above all else.
Idealists want to learn and grow, and they want everyone else
on the team to do the same.
Stewards are dependable, loyal and helpful, and they provide a
stabilizing and calming force for their
team members.
Diplomats are the af�liative force that keeps groups together
and typically build deep personal bonds
with their employees.
Remember that leaders can be effective or ineffective within
each of these four styles of
leadership, and there are a million subtle variations, but these
four leadership styles give us a way
to pinpoint some major philosophical differences between
leaders.
Now let’s take a deeper dive…
The Pragmatist Leadership Style
Working for Pragmatists can be dif�cult but rewarding. The job
is not for the faint-of-heart or
5. thin-skinned, but the opportunities to learn and become expert
under the Pragmatist’s tutelage are
second-to-none. The job can sometimes feel like an
apprenticeship to a master artist or professor.
This offers the potential for exceptional intellectual growth, but
also for burnout and criticism. It’s
a great situation for the right individuals, but employees who
work for Pragmatists may �nd that
bottom-line results can sometimes outpace softer measures like
employee engagement.
The Pragmatist style is the least common of all the leadership
styles, accounting for around 8-12%
of American leaders. But, it’s interesting to note that top-level
executives have a higher percentage
https://www.forbes.com/sites/markmurphy/2015/07/09/which-
of-the-4-leadership-styles-is-yours/
https://www.forbes.com/sites/markmurphy/2015/07/09/which-
of-the-4-leadership-styles-is-yours/
https://www.leadershipiq.com/blogs/leadershipiq/35354881-
employee-engagement-shocker-low-performers-may-be-more-
engaged-than-high-performers
Idealists are high-energy achievers who believe in the positive
potential of
everyone around them. Idealists want to learn and grow, and
they want everyone
6. else on the team to do the same. They’re often charismatic,
drawing others to
them with their intuition and idealism. They’re open-minded
and prize creativity
from themselves and others.
Stewards are the rocks of organizations. They’re dependable,
loyal and helpful,
and they provide a stabilizing and calming force for their
employees. Stewards
value rules, process and cooperation. They believe that a chain
is only as strong
as its weakest link, and they move only as fast as the whole
chain will allow,
taking care and time to help those who struggle to keep up.
of Pragmatists than other groups, like Managers, Directors and
Vice Presidents.
Based on my observations, I consider Franklin D. Roosevelt,
Jeff Bezos (CEO of Amazon) and
Marissa Mayer (CEO of Yahoo) to be Pragmatists.
The Idealist Leadership Style
Working for Idealists offers the chance to be creative and to
express oneself. Team members �nd
they have an equal voice and that they learn by doing. Working
7. for the Idealist often provides a
very democratic experience. There isn’t as much process and
structure as with some other leaders
(like Stewards), and that can be a plus or minus depending on
the employee. Idealist leaders are
often found doing creative work, brainstorming around a table
with like-minded individuals. For
the appropriate people, working for the Idealist is a great
situation.
The Idealist leadership style accounts for about 15-20% of
American leaders. And based on my
observations, famous Idealists include Tony Hsieh (CEO of
Zappos) and Meg Whitman (CEO of
Hewlett-Packard).
The Steward Leadership Style
Working for Stewards offers the chance to be part of a well-
oiled machine. Here, employees �nd
security, consistency and cohesion. The job may not offer great
opportunities for individual glory
or an adrenaline rush, but it does provide great opportunities for
team success. Stewards can often
Diplomats prize interpersonal harmony. They are the social glue
8. and af�liative
force that keeps groups together. Diplomats are kind, social,
and giving, and
typically build deep personal bonds with their employees.
They’re often known
for being able to resolve con�icts peacefully (and for avoiding
con�icts in the �rst
place).
be found in mission-critical areas of the organization and they
are often relied-upon by leaders in
other divisions. For the appropriate people, working for the
Steward is a great situation.
Similar to the Idealist, the Steward leadership style accounts for
about 15-20% of American
leaders. And based on my observations, famous Stewards
include George Washington, Mother
Teresa and Ginni Rometty (CEO of IBM).
The Diplomat Leadership Style
Working for Diplomats is often more fun and social than
working for other leaders (especially the
Pragmatists). Diplomats put less emphasis on challenging their
employees, focusing instead on
putting their people in positions that leverage their strengths in
9. order to achieve success.
Diplomats work to avoid having people feel uncomfortable or
anxious, and Diplomats are typically
thought of as highly likable. Traditional measures of employee
satisfaction are often very high for
Diplomats. For the appropriate people, working for the
Diplomat is a great situation.
The Diplomat is the most common of all the leadership styles,
accounting for around 50-60% of
American leaders. And it’s interesting to note that, unlike the
Pragmatists, top-level executives have
a lower percentage of Diplomats than other groups, like
Managers, Directors and Vice Presidents.
Based on my observations, Mohandas Gandhi and Sheryl
Sandberg (COO of Facebook) would be
examples of Diplomats.
Choosing Employees That Fit With Your Leadership Style
The people best suited to succeed under Pragmatist leadership
style are ambitious, competitive,
demanding and audacious goal-setters. Combined with the
Pragmatist’s tendencies to push
followers to produce maximal effort and to work hard on
improving their weaknesses, we know
10. that the Pragmatist should hire those with drive and resilience.
Now, hiring thick-skinned team
members is not a license to invoke an authoritarian or autocratic
leadership style. It simply means
https://www.cnbc.com/2019/02/21/saying-this-1-sentence-will-
make-you-19-percent-more-likable-science-agrees.html
https://www.leadershipiq.com/blogs/leadershipiq/41676033-
data-employees-need-more-resilience
that when followers are challenged to achieve really big goals,
you want subordinates who won't
crack under the pressure.
The people best suited to work under the Diplomat’s af�liative
leadership are harmonious,
forgiving, and highly collaborative. Combine this with the
Diplomat’s wish for an environment in
which employees genuinely like one another, and we can easily
assess that the Diplomat should
hire people that are good at teamwork.
The people best suited to succeed under the Steward leadership
style are detail-oriented, rule-
following, consistent performers. Combined with the Steward’s
emphasis on formal procedures,
rules and policies, and on setting clear expectations, we know
that the Steward should hire people
11. who “dot the i’s and cross the t’s,” and whose decision-making
process involves careful, detailed
analysis.
Given the Idealist’s growth orientation, the archetypal employee
will have a similar love of learning.
And it won’t just be formal learning, it will be an everyday
stretching and growing. Subordinates
that have thrived under more democratic leaders or a boss who
practiced participative leadership
will generally respond very well to the Idealist's leadership
style.
Is One Of The Leadership Styles Better Than The Others?
Contrary to what most leadership books would have you
believe, there is not one right way or one
perfect leadership style or management style to be successful.
Franklin Delano Roosevelt and
Dwight D. Eisenhower were both incredibly successful leaders,
but their styles were a study in
contrasts. And leaders like Tim Cook from Apple, Sheryl
Sandberg from Facebook, and Jeff Bezos
from Amazon, are all successful leaders with wildly different
approaches.
It seems intuitively obvious that leaders should embody and
12. employ different leadership styles;
companies aren’t all the same, so why should their leaders be
the same? And yet, every year there
are a wealth of leadership books purporting to illuminate the
“one path” to great leadership. It’s an
absurd conceit, and a damaging one.
Yes, servant leadership can be a wonderful approach. But
servant leadership is going to look very
different at a hard-charging Wall Street investment bank than it
is at a small community hospital in
Mississippi.
https://en.wikipedia.org/wiki/Servant_leadership
The leadership style that works best for a team of ambitious,
competitive go-getters (the
Pragmatist) is not the style that works best for a group of
af�liative collaborators (the Diplomat) or
detail-oriented, rule-followers (the Steward).
Truly great leaders understand their leadership style, when to
embrace it fully or dial it back, in
which environments they are most likely to succeed, and how to
choose followers who �t well
with their leadership style.
13. It's great for every leader and manager and executive to be
transformational rather than use
transactional leadership or authoritarian leadership. And nobody
really loves working for
autocratic leaders. But you can still be a transformational leader
with any of the four primary
leadership styles.
Also, every one of the four leadership styles can display
charismatic leadership. George
Washington and Mother Teresa were Stewards and incredibly
charismatic leaders. Mohandas
Gandhi was a Diplomat and a historically charismatic leader.
Franklin D. Roosevelt was a
Pragmatist, and I think we would all agree that he had a
remarkably charismatic leadership style.
How Each Leadership Style Exhibits Transformational
Leadership
Transformational leadership describes leaders who inspire,
empower, and stimulate followers to
exceed normal levels of performance. And the research shows
that transformational leadership
delivers better results, like employee engagement, job
satisfaction and even productivity, than does
14. transactional leadership (a style whereby leaders foster
compliance through punishments and
rewards).
And as you’ve seen, any/all of the four leadership styles can be
a transformational leadership style;
they each just do it in their own unique ways.
Pragmatists evidence transformational leadership by challenging
and inspiring their team
members to achieve bigger goals. Idealists show their
transformational leadership style by
continually learn and growing, and encouraging everyone else
to do the same. Diplomats display
transformational leadership by empowering and building deep
personal bonds with their
employees. And Stewards act as transformational leaders by
providing a stabilizing and calming
force for their team members.
https://en.wikipedia.org/wiki/Transactional_leadership
https://online.stu.edu/articles/education/what-is-charismatic-
leadership.aspx
https://www.whitehouse.gov/about-the-white-
house/presidents/franklin-d-roosevelt/
https://en.wikipedia.org/wiki/Transformational_leadership
Most people want a leader who evidences a modicum of
15. common decency, tolerates at least a bit
of disagreement, and minimally shares some occasional good
news. These are fundamental
leadership behaviors that most followers desire and that,
ideally, are embraced by all leaders,
regardless of their leadership style.
There are also leadership behaviors that are fundamentally bad.
I regularly receive emails from
managers whose bosses are mentally and cognitively un�t to be
leaders, and they’ll ask something
like, “Is there a leadership style that encompasses ‘crazy?’” The
answer is simply, “No.” To even enter
the discussion about one’s leadership style, a person must �rst
demonstrate some foundational
mental, emotional and cognitive competence. We can discuss
the leadership styles of Franklin
Delano Roosevelt and Dwight D. Eisenhower because, even
though they both made mistakes, they
were mentally, emotionally and cognitively competent.
Perhaps you’ve witnessed someone in a leadership role who
didn’t cope well with ordinary
stresses such as basic criticism or un�attering news. Or they
lacked a basic grip on reality. Or they
16. consistently demonstrated belligerent, instigating and vitriolic
behavior. A person like that does
not have a leadership style; they don’t even deserve the moniker
of leader. They may hold an
impressive title, but they are not a leader. And aside from the
rare masochist, no one loves
following someone who displays those kinds of behaviors.
Signs Of Leadership Styles That Are Too Tough
Sometimes leaders can push their folks so hard and with such an
autocratic leadership style that
performance suffers. I get it; there’s huge pressure on leaders to
achieve results. But there’s a �ne
line between pushing people to achieve greatness and pushing
so hard that employees crack.
Here are three signs that your leadership style has gotten too
tough and likely veered into
autocratic leadership…
1: You Walk Into A Room And People Stop Talking
One of the surest signs that you’ve crossed the line from respect
to fear is when you walk into a
room and the chatter immediately turns to silence. Contrary to
popular belief, this does not mean
people were talking about you. But it’s often a sign that they’re
17. afraid of you. And that fear that
followers have can be a sign of autocratic leadership.
https://www.leadershipiq.com/blogs/leadershipiq/study-the-
risks-of-ignoring-employee-feedback
Remember back in high school when you had that really tough
teacher, who as soon as they
entered the classroom all the students ‘zipped it’ for fear of
getting yelled at (or sent to the
principal’s of�ce)? If you enter a room and have �ashbacks to
that tough teacher, you may have
strayed from respected to feared.
We all like meetings to quickly come to order. And it’s
perfectly normal to not want your of�ce to
be a coffee klatch. But there’s a difference between a room
quieting gently when you enter versus
people shutting-up mid-sentence out of fear. Stay aware for this
warning sign.
2: When You Give Constructive Feedback, Employees Are Very
Quiet
Every leader (regardless of their leadership style) is going to
give tough feedback or constructive
criticism. But ideally, when you give that feedback, the
recipient will have a response or ask
18. questions. Maybe they ask for clari�cation. Or perhaps they
share their side of things. Occasionally
they might respectfully disagree. And in a perfect world, they’ll
say something like ‘Gee, you’re
right…I totally get it now.’
But when the recipient of your constructive criticism sits there
quietly, without much response, it’s
often an indicator that they’ve gone into mental shutdown
(perhaps trying to survive a verbal
beating). When constructive feedback is given perfectly, the
recipient has a ‘light bulb moment’
where they realize their error, how the error happened, and how
to make things better next time. I
call this ‘making a corrective leap.’
When constructive feedback is delivered too harshly, the
recipient can get defensive, shut down
mentally, and never make that ‘corrective leap.’ They fail to do
anything positive or productive with
the feedback. If you observe this response happening often, with
more than one of your
employees, you may need to dial down on the toughness and
focus on delivering more
‘constructive’ and less ‘criticism.’
19. 3: You Do More Than 60% Of The Talking In Meetings
Occasionally when I’m coaching a senior executive, I’ll attend a
few of their meetings. One of the
metrics I track during those meetings is how many minutes the
executive talks versus everyone
else in the room (I literally use a stopwatch just like an old-
school gym teacher). If the executive
does more than 60% of the talking, it’s a pretty good sign that
their leadership style has gotten too
tough.
There’s a difference between a meeting and an assembly. In an
assembly, it’s perfectly legitimate to
call people into the room and deliver a soliloquy with a bunch
of information. If you’ve got a big
announcement or a new policy change, the largely one-way �ow
of information of assembly can
be acceptable.
But meetings are different. In a meeting, you brought those
people into the room to solicit and
gather their input, to elicit their great ideas, and to avail
yourself of their innovative thoughts. That
20. won’t happen if you’re doing all of the talking.
Sometimes leaders do all the talking because they have trouble
sitting quietly (whether from ego
or ADHD or whatever). But sometimes leaders do all the talking
because their employees are too
afraid to open their mouths. This situation can cause a lot of
trouble. Test this out in your next
meeting. Stop talking for a few minutes. If your employees
naturally pick-up the conversation,
you’re probably okay. But if there’s an awkward lull, or people
just stare, waiting for you to speak
again, there’s an issue.
As a leader, you don’t ever want to stop reaching for greatness.
But you do want to make sure that
your employees are reaching with you and not cracking under
pressure. Pay attention to the
warning signs, be driven but not too tough, and you should
achieve great success.
Signs Of Leadership Styles That Are Too Soft
There’s huge pressure on leaders to keep employees engaged
and inspired and to create
workplaces �lled with trust and ful�llment. But sometimes
these initiatives go too far and bottom-
21. line business results suffer. Leaders turn overly soft and are so
focused on making people happy
that they forget to help employees be productive and ef�cient.
And this can sometimes turn into a
laissez-faire leadership style in which the leader is so hands-off
that employees no longer have
suf�cient direction or structure.
Here are �ve signs that your leadership style has become too
yielding…
1. A 5-Minute Conversation Turns Into 50 Minutes
Imagine you give an employee a highly speci�c bit of
constructive feedback (e.g. “this report is too
long, shave off 1,000 words”). It’s the kind of feedback that
requires no more of a response than “I
got it, I’ll �x it now.” Now imagine that even though the
feedback conversation should be done
within 5 minutes, you �nd yourself engaged in a lengthy
conversation with the employee about
https://www.leadershipiq.com/blogs/leadershipiq/research-how-
to-build-trust-in-the-workplace
https://www.forbes.com/sites/markmurphy/2016/02/11/5-signs-
your-leadership-style-is-too-soft/#7a9b3b8a383b
why they fell short, how that makes them feel, and why you’re
somehow to blame for their
22. mistakes.
Has that ever happened to you? If the answer is yes, that’s a
good sign that you’ve become too
appeasing. It’s good to encourage dialogue with your employees
and it’s great when they feel
comfortable sharing. But when employees believe they can talk
themselves out of being criticized
or held accountable, that’s a problem.
There are times when an employee just needs to say "I’m sorry.
I messed up. I’ll �x it immediately."
That’s not indicative of a dictatorial or autocratic environment;
it’s usually just a sign of an ef�cient
and accountable operation. There are some conversations that
should be �ve minutes and done.
So when you regularly feel like �ve-minute conversations are
turning into 50-minute therapy
sessions, that’s a strong sign that you’ve moved from
approachable to acquiescent.
2. Your Meetings Get Off Topic And Take Too Long
Have you ever been in one of those meetings where a few of the
big personalities just dominate
the conversation? They talk louder than everyone else,
including you. All you hear are their
23. thoughts, their ideas, their yeas and their nays. The quieter
employees feel totally shut out from
participating. And even when you try to rein them in, they
manage to barge right through and keep
dominating.
Ideally meetings are value-adding forums where all invitees
participate. Isn’t that why you called
all those people into the meeting in the �rst place? Yet, when
we struggle to control the
loudmouths, when they don’t respect our authority (formal or
otherwise), it’s a sign that we’re not
being forceful or commanding enough.
Of course people should talk. Intense conversations can signal a
healthy team. But there still needs
to be someone in the room with enough power to keep the
conversation on track, on time and
thoroughly professional.
Now, this does not mean that a leader should immediately adopt
a transactional leadership style,
or start employing heavy does of autocratic leadership. It
simply means that, whatever our
leadership style, we need to add in a bit more focus and
discipline.
24. 3. You Regularly Mediate Employee Con�icts (Instead Of
Employees Solving Issues Themselves)
https://www.amazon.com/Truth-Work-Science-Delivering-
Messages/dp/1260011852
It’s troubling when a leader is regularly sucked into employee
con�icts. In an ideal world,
employees would act like adults and resolve con�icts
themselves, reserving the boss-as-mediator
for only the most serious issues. But when a leader has become
too accommodating, employees
quickly �gure out that they plead their case to the boss and the
boss will intervene on their behalf.
It’s actually quite similar to the games that our kids play;
whether it’s “ma, he’s looking at me funny”
or playing one parent off another.
When the leader has a no-nonsense, ‘suck-it-up’ reputation,
these manipulations are rare. But
when the leader is seen as overly accommodating or appeasing,
these games will be a frequent
occurrence.
4. You See The Same Problem Multiple Times
There isn’t an organization on the planet that doesn’t have
25. employees who make mistakes. That’s
the price of doing business. But when you see employees
making the same mistakes again and
again, that’s often a sign that they haven’t gotten the message
that they need to improve. And that’s
often the result of employees believing that their gentle leader
won’t really follow through on
enforcing consequences.
I’m not suggesting that leaders move to the opposite extreme,
where employees are risk-averse
and paralyzed by fear of being �red. That’s every bit as
damaging. Rather, the effective leader will
�nd the middle ground of mistakes may be inevitable, but we
all must strive to avoid making the
same mistake repeatedly. Employees need to know if they don’t
take their mistakes seriously, and
work diligently and earnestly to improve, the consequences will
be more than just a leader’s look
of disappointment.
5. Employees Aren’t Learning New Things
One of the biggest leadership tests is: are your people learning
new things? Because if they’re not,
they’re not growing and developing and it’s a likely sign that
26. your leadership style is too soft.
Making sure that people learn really isn’t that dif�cult. Once a
month ask your people “Hey, what’s
something you’re better at now than you were last month?” If
they don’t have an answer, follow up
with questions such as, “What would you like to get better at
this next month?” and “What new
skills are you going to have to develop this next year to reach
your big goals?”
Employee engagement surveys will obviously help you improve
employee engagement. But the smartest CEOs we
work with ...
Video: How Smart CEOs Are Using Employee Engagement
Surveys To Test Their
Strategy
READ MORE
Video: The Dunning-Kruger Effect Shows Why Some People
Think They're Great
Even When Their Work Is Terrible
READ MORE
Video: Three Reasons Why High Performers Are Often
27. Miserable
READ MORE
Give your people HARD Goals that challenge them and push
them outside of their comfort zone
and let them know that you believe they can do it. What’s
interesting to think about is when you
ask leaders, “What were the most signi�cant goals you’ve ever
achieved in your life, were they easy,
or were they hard? The answer is always hard. And yet, those
same leaders give employees too
easy goals that are achievable and realistic and then wonder
where the greatness is.
The best goals are not the ones that sit totally within your
comfort zone. The best goals activate the
brain and get the most neural activity going in a positive way.
These are the goals that are 20 to 30
percent outside of your comfort zone, where you can look back
on that goal and say, “Honestly, I
wasn’t even totally sure I could pull that off. It was a doozy,
but I’ll tell you what, I learned a ton.”
As a leader you don’t ever want to stop focusing on inspiring
and engaging your employees. But
you do want to ensure that all the deep emotional connections
you build with your employees and
28. the level of challenge you create translate into exceptional
bottom-line results. Pay attention to the
warning signs, be engaging but not too accommodating, and you
should achieve great success.
Related Posts
https://www.leadershipiq.com/blogs/leadershipiq/video-how-
smart-ceos-are-using-employee-engagement-surveys-to-test-
their-strategy
https://www.leadershipiq.com/blogs/leadershipiq/video-how-
smart-ceos-are-using-employee-engagement-surveys-to-test-
their-strategy
https://www.leadershipiq.com/blogs/leadershipiq/video-the-
dunning-kruger-effect-shows-why-some-people-think-theyre-
great-even-when-their-work-is-terrible
https://www.leadershipiq.com/blogs/leadershipiq/video-the-
dunning-kruger-effect-shows-why-some-people-think-theyre-
great-even-when-their-work-is-terrible
https://www.leadershipiq.com/blogs/leadershipiq/video-three-
reasons-why-high-performers-are-often-miserable
https://www.leadershipiq.com/blogs/leadershipiq/video-three-
reasons-why-high-performers-are-often-miserable
https://www.forbes.com/sites/markmurphy/2017/06/11/hard-
goals-not-smart-goals-are-the-key-to-career-development/
https://books.google.com/books?id=6Z4mlziqckEC&printsec=fr
ontcover#v=onepage&q&f=false
Posted by Mark Murphy on 30 March, 2017 , Leadership Skills,
Leadership Styles, , no_recent, Quizzes, , , 67 comments
Share this article...
29. Comments
Tom Fontecchio
I agree with the style evaluation. I believe it is very important
to empower, develop, listen and support your team in the
pursuit of the team goal.
Adam
Very nice tool.
Sage Wrobel
Great quiz never heard of one like that
RAYMOND
Buy reading the results it made me realize the pros and cons of
my actions. In applying who I am and receiving additional
feed back from my employees tell me I’m on the right path. I
say As long as the result are on point and the stress factor is at
its low; I happy and satis�ed. Thank You..
Josephine
The results are straight forward and a true re�ection of my
management style. Handy assessment tool
Ron
Pretty straight forward I am happy with my results…
30. |
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constructive-criticism
https://www.leadershipiq.com/blogs/leadershipiq/here-are-3-
leadership-skills-that-managers-will-need-in-2017
Pearl Murray
The assessment was accurate regarding my leadership style. I
am diplomatic with everything I do.
Muhammad
31. Was surprised to know myself.
Dolapo
This is exactly me!
7 inch king
i love this site best site for quiz and knolage ………….
Kara
Steward. Operating as a well-oiled machine offering security,
consistency and cohesion. Yes.
Nelson
excellent quiz, I agree with the diplomatic leadership style. it
comes a long way.
umaira
It is nice questionaire about leadership. it is new style to learn
about the leadership environment and how can we manage
with employees.
charles Bridgewater
First as a leader you must have respect for all person’s.
megan
Quick and easy test!
32. - September 19, 2017
- September 17, 2017
- September 11, 2017
- September 10, 2017
- September 07, 2017
- August 01, 2017
- July 25, 2017
- July 10, 2017
- July 05, 2017
Scott
interesting quiz. I like it and feel like it is mostly accurate.
Praveen
I really enjoyed the quiz. I found out that I was a Diplomat.
Barbara Lamarre
Steward. This de�nitely describes me.
Archer John
Diplomat it is! Fully Agree,.but over the years I have tried to be
a Balanced Leader.,sort of a combination of all the styles and
33. apply whenever necessary..
James Hill
No disagreement…my style has changed over the years.
Working management for 20+ years has allowed me to change
my
approach. Would have been much different 20 years ago,
Emmanuel Anene, Sr.
Interesting! It feels good to see myself on the same page with
the likes of Gandhi and Sandberg.
Savita
This quiz lets me know my strengh and weakness exactly. With
this result, I konw how to improve myself.
Saroja Shillin
I believe in achieving desired goals, I am glad that I am
Pragmatist….Thank you…
Marvin Johnson
- March 20, 2017
- February 15, 2017
- January 11, 2017
- January 10, 2017
34. - December 19, 2016
- December 19, 2016
- October 13, 2016
- October 13, 2016
- October 10, 2016
Never thought of myself as a pragmatist.But after looking at the
quiz results I can see myself in that respect,I like challenges,
and the idea of succeeding,and the feeling of accomplishment
Pamela Jenkins
I thought the test allowed me to take a hard look at myself.
Phillip R. Lisenba
I like being described as a Diplomat, it suits me very well….
Jeff MacFarland
I would have to say in times past did not put much stock in
items like this. But I would have to agree dead on with this one.
Kelly McKeethan
This describes me very well – diplomatic.
Mark Wilder
35. I feel like this was pretty spot on, I always try to work with
employees and create a great team
Nigel Baker
I never seen myself as a diplomatic type of person. I just try or
attempt to do what is right in most situations although I don’t
always get it right.
David Sasada
I feel you must lead your Team insted of pushing team.
July Tran
The test is amazing, I really enjoy the result that I belongs
Diplomat style.
- September 20, 2016
- September 16, 2016
- September 14, 2016
- September 14, 2016
- September 12, 2016
- September 07, 2016
- September 02, 2016
- August 29, 2016
36. Stephanie Hill
I really enjoyed the quiz. I found out that I was a Diplomat.
Tiffanie Lee
This �ts me perfectly in the business world and in my every day
life. I’m the rock of my family and more. This best
describes my current place of work.
Alicia
I think this quiz �ts me, but also open my eyes on some
improvement.
Amber
As a student, it doesn’t surprise me that the result I got was the
idealist. It was also interesting to read the comments and
learn what others got as a result. I enjoyed this.
Al Jones
Looking forward to what the quiz has to say
Collin
I’m glad I’m a Pragmatists, I feel I am hard worker most of the
time and wanting to reach my goal. I do the best I can when
working on a certain goal.
Sheila Hodgson
37. Very nice tool. Gives a wide perspective on different leadership
styles.
Keith Dorsey
Thank you very much for the quiz. It helps me to look back my
self. Especially, to look at my developmental areas.
Elizabeth Carrizales
- August 24, 2016
- July 06, 2016
- July 02, 2016
- June 22, 2016
- June 10, 2016
- May 09, 2016
- April 06, 2016
- March 23, 2016
- February 29, 2016
I love the fact I got Pragmatis. I am already such a hard worker
and expect nothing less then the best of myself and the same
for my co workers. We should always work harder then what is
expected of us.
38. Verna McNeal
The quiz was very clear and precise it helps you to understand
more about your job and staff.
Antonio Blackmon
The survey was interesting and some question sound to much
alike, but the results does �t my personality.
Ruby
That’s true about me :) Steward is my Leadership style you have
to be to run a successful restaurant or business period I’m
happy with my results.
Ruby Butler
I am a Steward which means I am the rock of an Organization
there are several famous people that are Steward’s to such as
George Washington, Mother Teresa, and Ginni Rometty the
(CEO of IBM) that is so awesome.
Rach
I knew I would get Diplomat, people have a sense of comfort
around me now if I could only parlay that feeling into a
position of work
Wendy
Answer suits my style however, I wonder what it would be
39. different if you had more than two choices per question. Many
of my answers would be somewhere between the two or just
different (vs. blk/wht). This said, “fun tool!”
Sharon
I de�nitely felt the results �t my character and style
throughout.
Punit
- February 23, 2016
- February 22, 2016
- February 17, 2016
- February 17, 2016
- January 21, 2016
- December 10, 2015
- August 28, 2015
- July 22, 2015
I did not get any result of the quiz….
Robin Reeves
Interesting. Every leadership style should be applied with
proper etiquette. Good manners goes a long way when working
40. all people.
1 2 Next »
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- July 21, 2015
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42. The goal of this assignment is to identify a research finding
disseminated by major news network and investigate the
accuracy of the accompanying headline.
You will identify a news article propagating a research finding
(it can be from any news source about any type of research
finding) and then locate the original source as a point of
contrast. Discuss if you think the primary claim being espoused
corresponds with the original source. You will produce a three-
page written document with a reference section (i.e., four pages
total) discussing the news story in the context of the original
source. The original source must be an empirical article found
in a journal.
Step 1: Scroll through some news feeds until you find a
headline propagating a scientific result (hereafter referred to as
‘the news story’). The claim could be imbedded in the story
itself (i.e., it doesn’t need to be a headline per se). Read the
news story. Make sure you locate a specific claim (e.g.,
“Greenland Ice Sheet: 'More than 50 hidden lakes' detected”)
and the source to support the claim (e.g., Bowling, Livingstone,
Sole, & Chu,2019. Distribution and dynamics of Greenland
subglacial lakes. Nature Communications, X, XX-XX).
Step 2: Navigate to the original article (either by using Goggle
Scholar or…) and read it, twice if necessary.
Step 3: Evaluate correspondence between the claim propagated
by the news feed and the original source. High levels of
correspondence indicate that the news feed accurately
disseminated their search finding.
Step 4: Draft a three-page document (double spaced, 12-
pointfont,Times New Roman) with an introduction of the news
story (list the claim being espoused; 3-4 sentences). In the body
(13-15 sentences), discuss the original source and determine if
the headline corresponds with data from the original source.
Also, inject you own comments on the topic being described and
find 1 additional source to support your position. Write a brief
conclusion (3-5 sentences) that summarizes your findings.
Step 5: Include a reference section with at least 3 citations in
43. APA format. In other words, include a citation for the news
story (note APA formatting for a news story), and a citation for
the original source, and a citation for one additional citation
that supports your position.
TTThe Ultimate Ethics Quizhe Ultimate Ethics Quizhe Ultimate
Ethics Quiz
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The Ultimate Ethics QuizThe Ultimate Ethics Quiz
Your Result: High Ethics
You are a real upstanding citizen of the world, and you
deserve praise for being such an ethical person! Continue to
set an example--go out there with your ethical self!
Medium-High Ethics
44. Low Ethics
Medium-Low Ethics
93%
92%
0%
0%
149149
3636
55
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155,070 views | May 22, 2012, 11:29am
Think You're A Leader? Take The Test
And Find Out.
48. Leadership
Mike Myatt, Chairman, N2Growth
Mike Myatt Former Contributor
Do you believe you're a gifted, effective leader? If
you’re looking to benchmark your leadership
ability the following self examination will give you
a baseline to build from. While this test is not
as detailed as more comprehensive assessments, I
have nonetheless found it to be fairly thorough. That said, any
self exam is only as good
as the honesty of those taking the test. If you check your ego at
the door and give
a thoughtful, introspective evaluation of your ability, it is likely
you’ll learn something
about your leadership abilities or lack thereof. Better yet, for
those of you bold enough
place yourself under what might be the harsh scrutiny of others,
you can get the benefit
of a mini leadeship 360 review by asking your co-workers to
rate you as a leader. If
you’re game to test your leadership ability read on to take the
exam…
49. The examination is broken down into 10 sections, each worth 10
points. If you believe
you possess a fully developed competency in a section give
yourself 10 points. If you
possess no competency whatsoever give yourself 0 points.
Grade your examination as
follows:
A = 90 – 100 points
B = 80 – 89 points
C = 70 – 79 points (77)
Today In: Leadership
https://www.forbes.com/sites/mikemyatt/
https://www.forbes.com/leadership
https://www.forbes.com/sites/mikemyatt/
http://blogs-
images.forbes.com/mikemyatt/files/2012/05/test2.jpg
https://www.forbes.com/leadership
D = 60 – 69 points
F = 59 & below
As I mentioned above, use the results of the exam to determine
your strengths and
weaknesses as a leader. If you find you lack skill sets and
50. competencies in certain areas
seek help to shore-up your weaknesses, and more importantly,
use your professional
advisors to assist you in leveraging your strengths. On with the
exam….
Section I: Character. 8
Great leaders do the right thing regardless of circumstances,
situational context or othe
influencing factors. They will not compromise their value
system and personal ethics fo
temporary gain. Without a consistent and enduring display of
sound character you’ll
find it difficult to earn the trust and respect of those you lead.
While your character will
be tested often as a leader, great leaders know there is no
substitute for the truth.
Section II: Vision. 9
Great leaders possess the ability to create a vision for the
organizations they lead. They
have the foresight to not only create a clear and well defined
vision, but also have the
ability to articulately communicate the vision. Perhaps most
importantly, they have the
51. ability to align interests and evangelize the vision unifying
leadership, management,
staff and external stakeholders as well.
Section III: Strategy. 7
Great leaders are strategic thinkers who have the ability to
translate their vision into an
actionable strategy to ensure its success. Strategically inclined
leaders think in terms of
creating leverage, anticipating & leading change, managing risk
& opportunities, being
customer focused, astutely deploying resources, always insuring
the business model is i
alignment with current market conditions, yet fluid enough to
accommodate changes in
market dynamics. Strategic leaders are keenly aware of items
that create an advantage
or defend a weakness.
Section IV: Tactics. 10
Great leaders tend to be tactical geniuses and display a strong
bias to action. They
understand the difference between raw data and useful
information. Moreover they
52. know how to leverage information and resources to achieve
their objectives. They are
focued, results driven and achievement oriented.
Section V: Focus. 10
Great leaders are focused on the mission at hand. They don’t
bite-off more than they ca
chew by falling prey to initiative overload. Great leaders don’t
major in the minors and
understand that the main thing is to keep the main thing the
main thing. Great leaders
are committed to not losing focus and not giving-up.
Section VI: Persuasiveness. 8
Great leaders understand how to manage conflict and close
positional and philosophica
gaps. They tend to be contextual leaders who know which skill
sets to draw upon based
upon the circumstances at hand. They lead by serving as
opposed to intimidating. Grea
leaders are masters of inspiration being able to take even the
most critical skeptics and
convert them into evangelists for the cause.
Section VII: Likeability. 7
53. Great leaders possess great interpersonal skills. They tend to be
people-centric and
understand the concept of servant leadership. People tend to
like leaders who display
good decisioning skills and high levels of integrity. While great
leaders are typically ver
direct, they are also intuitive individuals who thrive on finesse
and subtlety.
They don’t expect or need to be liked to get the job done, but
realize the value likeability
can offer where it can be achieved without comprising trust or
integrity.
Section VIII: Decisioning Ability. 5
Great leaders possess the ability to consistently make good
decisions. They thrive on
making the tough call and are willing to be accountable for their
actions. Great leaders
also have the ability to make decisions quickly and often with
incomplete data sets.
Rarely do leaders have the luxury of being able to secure all of
the information needed
for a risk free decision. Rather they understand how to make a
54. timely decision while
managing any corresponding risks as others are still trying to
connect the dots.
Section IX: Team Building. 6
Great leaders create great teams throughout the entire value
chain. They understand th
need for talent and are effective at recruiting, deployment,
development and retention
of tier-one talent. Great leaders also surround themselves with
the best professional
advisors possible and they openly seek the counsel of others in
matters of importance.
They are committed to both personal and professional growth.
They tend to almost be
addicted to increasing their knowledge base and sphere of
influence. They are voraciou
learners always looking for better methods, different
approaches, enhanced efficiencies
better technology and increased velocity. They are not afraid of
change and growth - in
fact, they tend to relish it.
Section X: Results. 7
The proof of great leadership is ultimately found in the results
55. being attained. Leaders
can be extremely strong in any of the areas above, but if they
are not leading effectively
or productively, if they are not meeting performance
expectations, then they have work
to do. Great leaders get results…
There you have it…rate yourself from 1 – 10 in each of the
above sections, tabulate your
score and assess the outcome based upon the grading schedule
contained above. Now
that you have your grade in hand, create a plan for consistent
and sustainable growth in
your leadership ability and review it regularly taking measure of
your progress or lack
thereof.
Sidebar – For full disclosure purposes I want to share my
personal bias with regard to
leadership testing. I am often called in to evaluate the
leadership ability of Boards and C
level executes, and my firm's leadership development practice
designs and administers
wide variety of comprehensive leadership examinations - these
tools have a place. That
56. said, I'm also a bit juxtaposed to many of my colleagues
because I believe testing has in
some cases replaced common sense. What I mean by this is
those who test well don't
always lead well. While I will from time-to-time use
assessments as a diagnostic
component of a leadership evaluation, I much prefer to evaluate
on the job actions and
I am a leadership advisor to Fortune 500 CEOs and Boards,
author of "Hacking Leadership" and
"Leadership Matters," the chairman at N2Growth, a member of
the board of dir... Read More
performance than test scores. You can read more about my
thoughts on the downside o
leadership assessments here.
Thoughts?
Follow me on Twitter @MikeMyatt
Mike Myatt
http://www.n2growth.com/blog/looking-for-leadership
http://twitter.com/mikemyatt
https://www.forbes.com/sites/mikemyatt/
https://www.forbes.com/sites/mikemyatt/
57. Communication Skills
Self-Assessment Inventory
Communication Skills – Self Assessment Inventory
Communication Skills – Self Assessment
Statements
Please tick the box under the score which you
feel best describes you
Exactly Like
me
Very like
me
Somewhat
like me
A little
like me
Not like
me at all
58. 5 4 3 2 1
1. I am open minded and am willing to change
my viewpoint based on the valid opinion of
others
4
2. I prepare for all communications and think
things through before I speak
3
3. I always tailor my message to suit the
person(s) I am talking to
4
4. I find it easy to listen to what other people
have to say without interrupting
3
5. I am good at making eye contact with
people when I am talking to them
5
6. I am not intimidated by situations where I
must communicate with difficult employees
4
7. I am confident when I talk to people and
speak clearly without mumbling
59. 4
8. I am good at getting my point across in a
clear, concise manner without waffling
4
9. I find it easy to concentrate on what others
are saying and don’t lose my focus
4
10. I don’t start planning my response whilst
the other person is talking
1
11. I don’t think that my opinion is the most
important in the room
3
12. I only speak up if I have
something valuable to contribute to the
conversation and I avoid talking just for the
sake of it
4
13. I make a conscious effort to match my
body language to the
message
I want to convey
60. 4
14. I am good at reading the body
language of others
5
15. I can keep my cool when talking to other
people even if I feel angry about what they say
4
16. When other people in the group are quiet,
I encourage them to contribute
3
17. I don’t shout and point at people when we
have a heated conversation
5
18. When group discussions get heated, I am
good at keeping everyone calm and
on the point
5
19. I feel comfortable
holding meetings
5
20. I am good at summarising the key points
61. of conversations which I have with people
5
Column Score (number of ticks x rating) 82
Overall Total (five column scores added)
Result:
76 -100 : You seem to have good
communication skills
51 – 75 : There is a good foundation there
26 – 50: You have a lot of work to do to develop your
communication skills
0 – 25: Did you score it correctly?
On a separate sheet of paper, summarise your strengths and
areas for improvement with regard to
your ability to communicate. Look particularly at your lower
scoring answers and this will give you
some indication as to what aspects of communication you need
to focus on.
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Humanmetrics Jung Typology Test™
Your Type
62. INFJ
Introvert(56%) iNtuitive(22%) Feeling(6%) Judging(44%)
You have moderate preference of Introversion over Extraversion
(56%)
You have slight preference of Intuition over Sensing (22%)
You have slight preference of Feeling over Thinking (6%)
You have moderate preference of Judging over Perceiving
(44%)
How Do You Want to Leverage The Type?
Self-development
INFJ Type Description (/personality/infj)
(/personality/infj)
INFJs are distinguished by both their complexity of
character and the unusual range and depth of their
talents. Beneath the quiet... (/personality/infj)
Read full description » (/personality/infj)
INFJ Careers (/personality/infj-careers?
EI=-56&SN=-22&TF=-6&JP=44)
(/personality/infj-
careers?
63. Career choices for your type
(/personality/infj-careers?
EI=-56&SN=-22&TF=-6&JP=44)
Communication skills
(/personality/infj-communication-
Business use
Staff Development & Teamwork (/personality/staff-
development)
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HugaoB9nLG6gHz8wbqAemvhuoB-
zVG6gH89EbqAfs1RvYBwHSCAYIABACGBqxCSx7iErOeHCE
gAoB2BMMiBQB&ae=1&num=1&cid=CAMSeQClSFh3DoxoI1
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W3fWPY2Ga9tw&sig=AOD64_2eQoAeyjVhwZMo5XJd2GgQO
knWlQ&client=ca-pub-
67. your compatibility (/relationship-match-test).
Use this result as input to the Marriage Test now:
Use as Partner A » Use as Partner B »
Risk Attitudes Profiler™ (/risk-taking)
Why troubles stick to you? Can you take control of your
fortune? Leverage your risk type for success
(/risk-taking/about-risk-attitudes).
Entrepreneur Quiz™ (/entrepreneur)
Find the most favorable for you businesses and franchises with
Entrepreneur Quiz™ (/entrepreneur).
Role Model Quiz™ (/role-model)
Intentionally or unconsciously, we try to follow our role
model's behavior, although often our behavioral
traits do not match very well those of our role model. Find
which celebrities have personalities that are
similar to yours (/role-model).
Get access to all of these tests at a discounted price - Click
Here
(http://www.humanmetrics.com/testidpp.asp?testid=ALL)
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71. switching to either infp or infj as the P and J are useally 50/50.
one time more to the J side and other
times more to the P side with only 0/5% differences. I just feel
identifying to much with these types is
confusing. Maybe take from it what you can relate to but in the
end you should formulate your own
Self.
Like · Reply · 1 · 2d
Sophia Brooks
I'm the same. Last time I took the test I got INFP and this time I
got INFJ.
Like · Reply · 13h
Baltazar Esteves Pedral
we have to accept the reality that each one has unique
personality. Right?
Like · Reply · 2d
Mel Terese Raophala
Am I the only one who had to choose "uncertain" for about 2 or
3 questions because there was no
50/50 and some questions required more indepth options?
Like · Reply · 2 · 4d
72. Cem Smit
i aggree, some questions just don't quite hit it
Like · Reply · 2d
Edith Gonzalez
INFJ YAY!!
Like · Reply · 1 · 6d
Thomas E. Hagin
I just don't get it!
Like · Reply · 6d
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75. The Global EI Test Results
(GEIT Version 1.0)
Questionnaire Date Tue Nov 19 04:01:06 2019
The following numerical scores are calculated from your
answers to the EI questionnaire. If you have answered honestly
and accurately, your scores, out of 10
for each quadrant, will reflect your capability level within each
of the EI quadrants. (You might want to print out this result; if
you do not, you will have to retake
the test if you want these scores later since they are not saved
anywhere.) To gain a picture of what each of the EI quadrants
covers, read the short
descriptions below.
You have answered all the questions -- terrific!
Self-Awareness Self-Management Social-Awareness
Relationship Management
5 7 8 7
For more information about interpreting your GEIT scores, click
here. For more information about Emotional Intelligence and
how to use it for your
76. personal growth, please contact, Malcolm Lazenby
Please remember that this Sampler is NOT scientifically
validated. We cannot guarantee the accuracy of the results of
this EI analysis.
EI Quadrant Descriptors
Self-Awareness.
Description. The core of Emotional Intelligence is self-
awareness. Self-awareness is comprised of three competencies;
emotional self-awareness, where you
are able to read and understand your emotions as well as
recognise their impact on work performance and relationships;
accurate self-assessment, where you
are able to give a realistic evaluation of your strengths and
limitations; and self-confidence, where you have a positive and
strong sense of one’s self-worth. The
starting point and key in these areas is the ability to be
critically self-reflective.
Self-Management
Description. Self-management is comprised of five
competencies; Self-control, which is keeping disruptive
emotions and impulses under control; transparency,
which is maintaining standards of honesty and integrity,
managing yourself and responsibilities; and adaptability, which
is the flexibility in adapting to changing
situations and overcoming obstacles; achievement orientation,
which is the guiding drive to meet an internal standard of
excellence; and initiative, which is the
readiness to seize opportunities and act.
77. Social Awareness
Description. Social Awareness is comprised of three
competencies; empathy, which is understanding others and
taking an active interest in their concerns;
organisational awareness, which is the ability to read the
currents of organisational life, build decision networks and
navigate politics; and service orientation,
which is recognising and meeting customers needs.The
adaptable, success-oriented type.
Relationship Management
Description. The Social cluster of Relationship Management is
comprised of seven competencies; visionary leadership, which
is inspiring and guiding groups
and individuals; developing others, which is the propensity to
strengthen and support the abilities of others through feedback
and guidance; influence, which is
the ability to exercise a wide range of persuasive strategies with
integrity, and also includes listening and sending clear,
convincing and well-tuned messages;
change catalyst, which is the proficiency in initiating new ideas
and leading people in a new direction; conflict management,
which is resolving disagreements
and collaboratively developing resolutions; building bonds,
which is building and maintaining relationships with others; and
teamwork and collaboration, which is
the promotion of cooperation and building of teams.
Global Leadership Foundation , 2004.
http://www.maetrix.com.au/ei.asp
http://www.globalleadershipfoundation.com/index.php?option=c
78. om_contact&view=contact&id=1&Itemid=8
BMGT 365 Organizational Leadership Biotech Company Profile
1
Biotech Health and Life Products
Company Profile
Welcome to Biotech!
The assessment projects for this class will examine different
facets of the leadership
of Biotech Health and Life Products, Inc. You will be exploring
leadership within
Biotech with the driving question of “what skills does a Biotech
leader need to lead
the company now and in the future?”
History
Wilford Barney was a young apprentice working for Peter Ulan,
owner of a small
apothecary shop in Yonkers, New York. During his
apprenticeship, Barney created a
general energy elixir that was based on a home remedy of his
mother’s back in
Ireland. The elixir was produced specifically for many of Ulan’s
special customers.
Made of all natural ingredients the elixir provided B12 and
other vitamins to promote
a healthy immune system. The energy boost was noticeable after
only a week’s use.
The reputation of the elixir grew.
79. In 1922, Barney took over Ulan’s apothecary shop renaming the
business, Barney’s
Apothecary. At that time, Barney decided to bottle his elixir and
sell the formula to
everyone rather than selected customers. Barney also gave
bottles of the elixir to
local peddlers who sold the product along with their wares
receiving a commission on
each bottle they sold. By 1929, the product was well known in
Yonkers. Encouraged
by the success in Yonkers Barney decided to branch out to New
York City.
In 1932, Barney built a small manufacturing plant near the store
where he mixed and
bottled the elixir for sale. By 1934, Barney expanded sales by
putting the elixir in a
quarter of the apothecary shops in New York City. Sales were
booming and
customers inquired about other products that Barney’s had.
In 1936, Barney started a new product called Night Relief,
another of his mother’s
recipes. This product offered relief from night sweats and
anxiety caused by
menopausal symptoms or nerves. When this product proved a
“secret success” with
the ladies, Barney decided to bring his mother, Irene, from
Ireland, and put her to
work making new natural products. With his mother’s help,
Barney grew the business
into a small but successful manufacturer of natural “life
products”. Barney coined “life
products” because the products tracked natural life events in the
80. human body and
attempted to improve the customer’s discomfort in dealing with
them.
The name of the company was changed to Barney’s Elixir and
Life Products. The
business continued to grow and with his mother’s death in 1938
the company had a
gross revenue of $178,000 a year. The depression took a toll on
company profits
BMGT 365 Organizational Leadership Biotech Company Profile
2
but people still needed the boosts to their health and were able
to afford Barney’s
products as opposed to the medicine offered by doctors and
hospitals. During World
War II the company supplied the troops with a natural caffeine
(Stay Clear) product
that would keep soldiers awake for long periods of time and
heighten their mental
alertness. Government contracts derived from Stay Clear
boosted the revenue of the
company considerably and ushered in a new wave of interest of
natural products.
By 1950 Barney turned over the reins of the daily operations of
the business to his
children but remained on the Board of his family owned
company. By this time, the
company had expanded its manufacturing plants and sales
81. nationally to include
Detroit, Michigan, Los Lunas, New Mexico, Chicago, Illinois
and Atlanta, Georgia.
The revenue of the company was now close to 2.5 million
dollars.
In the 1960’s the social climate in America had changed and
pharmaceutical
companies took on greater importance in the treatment of
people’s health. The
discovery of new drugs and better health care shifted the
confidence in the American
perspective away from natural products to traditional western
medicine. Although the
counter culture of America still supported natural supplements,
popularity for
Barney’s products waned.
In 1965, Wilford’s granddaughter, Geraldine, took over the
Research and
Development Department (R&D) after receiving a degree in
chemistry from Harvard.
She had been trained as a child by her grandmother, Wilford’s
mother, and knew how
the recipes should look. However, she had new ideas and with
the approach of the
1970’s, was ready to join the “Anjolie perfume commercial”
lifestyle depiction of a 70’s
women that “they could bring home the bacon and fry it up
too.”
Due to the downturn in sales by 1970, the company turned to
other countries for its
82. sales base. Starting in Germany and other European countries
where natural
products are highly credible, Barney began to license the sale of
the company’s
products to local manufacturers. The name recognition grew and
by the 1980’s the
company was grossing over 4 million dollars in gross sales. The
company moved to
overseas operations and manufactured in Germany. Wilford
Barney died in 1981
shortly after seeing his first grandchild, Maximillian Barney,
take over the President’s
positon of the company.
Studying the trends in the 1990’s about the resurgence of
natural health products
“Max” as he liked to be called, decided it was time for Barney’s
to focus on the new
interest in homeopathic and natural products especially at home
in America where
sales were static. In 1996, Max, wanting to get a sleeker and
more modern feel to the
company’s products changed the company name and logo. No
longer was Barney’s a
mom and pop operation but now were part of the Biotech
nutraceutical market.
Barney’s Elixir and Life Products was now Biotech Health and
Life Products. While
the products would continue to show the old Barney logo, for
name recognition the
new logo would take prominence on the packaging.
By 2000 the company was grossing about 1.1 billion in sales
with an increase in
83. market share. By 2012, Biotech had a 20% market share of the
supplement business
BMGT 365 Organizational Leadership Biotech Company Profile
3
with approximately $20 billions of sales. The growing interest
in the bio-nutraceutical
marketplace was catching the attention of the big
pharmaceutical companies. Glaxo,
Merke and Dupont began a massive shift to the new biotech
business products.
Currently sales for the company are at $35 billion. Maximillian
Barney is still
President and CEO. The stock is still held by the family and all
senior management
positions are held by family members.
Current Company Vision: To help provide everyone with the
healthiest life possible
in the most natural of ways.
Current Mission: To develop products that are safe, effective,
affordable and natural
with the customer’s health always their primary goal.
Current Fact Sheet
84. Headquarters Yonkers, New York
Worldwide web address www.biotechlife.com
President Maximillian Barney
2016 Gross Sales US$ 35 billion
Employees 35,000 in 6 countries worldwide
Manufacturer Operations
United States Detroit, Michigan, Los Lunas, New Mexico,
Chicago,
Illinois and Atlanta, Georgia
Europe Wittllch, Germany, Baltimore, Ireland
Asia Pacific Melbourne, Australia
Latin America and Caribbean Sao Paulo, Brazil
Canada
Product Lines
Major Competitors
Alberta, Canada
Protein and Fitness; Personal Care, Nutraceuticals,
Vitamins and Food Supplements
Protein and Fitness-GNC,
Personal Care- Nestle Skin Care- Galderma, SA;
Glaxo, Merke, General Mills.
Vitamins and Food Supplements- GNC, Natures Plus,
Natrol, Nature’s Way, Nature’s Bounty, Hain Celestial
Group, Inc, Schiff Nutrition International, Nestle,
85. General Mills, Now Foods and New Chapter
BMGT 365 Organizational Leadership Biotech Company Profile
4
BIOTECH BUSINESS PHILOSOPHY AND STRATEGY
Biotech has determined its long-term goal planning pattern
should be no longer than
3 years. Three years seems more flexible than the seven-year
planning pattern
previously used as change in the business climate is making it
imperative to be more
flexible. The need for innovation and competitive advantage
ideas are the main focus
for the next two years along with the company’s commitment to
becoming a triple
bottom line company. Sustainability both for profit and planet is
foremost in the minds
of the leadership. The development of a triple bottom line
company is in the best
interest of the company because of the need to keep a strong
natural product image
link to the community and the desire for the company to be
socially responsible.
Protection of the suppliers and control over product quality is
critical to the
development of a sound “life product.”
Current Growth Plans
86. Business and Sales
Biotech is looking to expand to Saudi Arabia in the next year.
Currently products sold
through European division but demand is great in the Arab
countries. Although the
company would like to sell in Israel as well, Arab countries are
seen as a more
lucrative expansion opportunity. Expansion of the production
capacity in Sao Paulo is
being considered as company can no longer keep up with sales
projections.
Product Development
Biotech is looking to develop its cosmetic and food lines.
Currently have lip balms but
seeks to make a line of lipsticks, foundation, powder, eye
makeup and cleaners from
natural ingredients. Development of natural flavorings and whey
products are under
consideration.
BMGT 365 Organizational Leadership Biotech Company Profile
5
BIOTECH’S CORE VALUES
The leadership of Biotech has identified four core values. These
values are used as
guidance in strategy, mission, and vision creation. They are:
Customer-Centricity,
87. Innovation, Knowledge, and Sustainability.
Customer-Centricity
Currently there is a company-wide accountability to the
customers and the entire
workforce is expected to provide an extraordinary customer
experience in every
product made. Customer relations are considered to be both
internal and external;
for those located at central Headquarters, those employees “out
in the field” are
considered just as much a customer as the person buying
Biotech’s products.
Innovation
Development of organizational structure and culture changes are
being made to
introduce more collaborative decision making as well as
bringing the divisions closer
together in the area of shared resources and communication.
Emphasis is to
encourage the exchange of ideas, create an environment that
fosters new ideas and
makes change easier in implementation.
Knowledge
Biotech is a firm whose foundation and history is deeply rooted
in research and
development. Using knowledge to lead change is at the heart of
Biotech’s value
system. Another aspect to knowledge is the “tribal knowledge”
that is inherently
known by the Barney family that lead the company, and their
long-time loyal
employees.
88. Sustainability
Currently, Biotech has commitments to build housing for
several communities in
Brazil and India where natural pharmaceutical ingredients are
produced. The program
reflects the company’s strong commitment to become a triple
bottom line company
by the year 2021, and its core value of sustainability. Biotech
defines sustainability
as both “for profit” and “for planet”.
BMGT 365 Organizational Leadership Biotech Company Profile
6
BIOTECH’S CURRENT CORPORATE CULTURE
Barney’s new image of a sleek, less clan-like organization has
resulted in a family
that is less than cohesive. Still, the family leaders are
committed to maintaining the
businesses’ cultural heritage because of the sense of unity and
belonging, and to
provide employees with a better understanding of the previous
generations and to
show how far the company has come. It is believed that the
cultural heritage of the
business demonstrates support for collaborative decision making
something the
company has successfully promoted throughout the
organization. The family sees its
employees as being customers and therefore encourages a
89. customer-centric culture.
Employees are encouraged to look at their work through the
perspective of the
customer and to make decisions using the customer’s viewpoint.
Biotech is concerned that the stateside organization is driving
the overseas divisions
and that new ideas are being encouraged because of the cultural
differences in staff.
Customer innovation workshops ran by the various divisions
have highlighted that
R&D in Europe and Australia are differences in customer
preferences from US
customer preferences. It is believed that US controlled
resources are ignoring
these product preferences and are thus impeding sales overseas.
Corporate leaders
are examining the matter in an attempt to answer this cultural
gap.
Current Organizational Structure
The company has a geographical division structure. However,
within each division is
a functional structure with production and sales at the hub.
R&D, HR, IT and Finance
have small staff in each division whose primary job is to liaise
with headquarters to
implement the decisions made.
Executive Director
South America
90. Division
Executive Director
North American
Division
Executive Director
European Division
Executive Directive
Asia Division
President and CEO Maximillian Barney
Housed in headquarters is the R&D, Purchasing, HR, IT, and
Finance Divisions
Running head: JOB ANNOUNCEMENT & EXPLANATORY
REPORT 1
Job Announcement & Explanatory Report
Tasheion Christieholloway, Kyami Clarke, Destinee
Frankenberry, & Christina Fricke
91. University of Maryland Global Campus
BMGT 365 7981 Organizational Leadership
Fall 2019
Dr. Ronald Iden
JOB ANNOUNCEMENT & EXPLANATORY REPORT 2
Job Announcement & Explanatory Report
Job Announcement
Warehouse Operations Team Leader Job Summary
Biotech Health and Life Products (Biotech) is a leading
competitor in the bio-
nutraceutical marketplace, currently holding a 20% market share
and preparing for massive
growth as big pharmaceutical companies like Glaxo, Merke, and
Dupont begin their shifts to
Biotechs natural supplements. Biotechs core values call for
customer centricity, innovation,
knowledge, and sustainability, and we envision being a vital
proponent of a healthy lifestyle for
92. all. It is paramount that these values and visions extended to all
employees, as well as customers.
Biotech promotes and encourages a relationship and
transformational style of leadership and
therefore defines a leader as an active, driven individual who
motivates, empowers, and inspires
a team through ethical engagement and open communication to
achieve goals together. As
Biotech enters a new age of evolution and expansion, we seek
leaders that are honest, growth-
minded and innovative to assist Biotech with aligning the
workforce with its purpose, values,
passion, and beliefs. After 97 years in business, Biotech is
known for competitive compensation,
robust benefits packages, and career growth opportunities.
We are currently looking to fill two Warehouse Operations
Team Leader positions, one
located in Miami, Florida, and one located in Dallas, Texas. In
addition to handling the daily
operations of the warehouse, to include freight, shipping and
receiving, returns, and transfers,
Biotech is seeking a fearless and adaptable manager that can
lead through empowerment and
inclusion to build and develop cross-functional warehouse
93. teams. Through innovative
communication and connection techniques, the warehouse team
will strive for continual
achievement and exceed expectations. A strong applicant will
inspire high accuracy within the
JOB ANNOUNCEMENT & EXPLANATORY REPORT 3
department, lead and develop the warehouse team, and provide
compassionate and attentive
customer service to our clients. If you have expertise in the
distribution, shipping and logistics
industry, and want to be part of a team that fosters global
sensitivity, ethical action, and modern
leadership, we invite you to apply today.
Warehouse Operations Team Leader Responsibilities and Duties
Biotech Warehouse Operations Team Leaders are responsible
for management of
inventory and providing warehouse-wide supervision.
Awareness and enforcement of safe
warehouse conditions and cleanliness of work environment and
tools are required. A strong
candidate is able to perform general machinery maintenance. A
94. successful team leader will
streamline warehouse processes through creative and team-
oriented approaches. To foster brand
passion, the team leader will be willing and motivated to do
things like develop the skills of all
team members and establish proactive projects that benefit
Biotech and the community. Duties
will also include the prompt management of customer service
requests and mitigation of
customer service issues in a quick and professional manner.
Warehouse Operations Team Leader Qualifications and Skills
Biotech Warehouse Operations Team Leaders are required to
possess a High School
Diploma or GED equivalent. Two plus years’ experience in a
warehouse supervisory role is
needed and candidates will need to be able to prove knowledge
of warehouse policies,
procedures, regulations, and laws. Competitive candidates
should have a wide range of
developed skills to include strong problem-solving abilities,
robust and varying communication
skills, and the ability to work with all levels of staff.
95. JOB ANNOUNCEMENT & EXPLANATORY REPORT 4
Application Process
Biotech Health and Life Products is an equal
opportunity/affirmative action employer
committed to a diverse and inclusive workplace. All qualified
applicants will receive
consideration for employment without regard to race, color,
religion, sex, pregnancy, ancestry,
marital status, age, sexual orientation, gender identity, national
origin, disability status, protected
veteran status or any other basis prohibited by law. All
qualified and interested individuals
should reply to this listing by email. Please place “(Your
Name)-Warehouse Operations Team
Leader-(Location you are applying for)” in the subject line.
Include your cover letter, resume,
and all references in the email. Once received, Biotech’s Human
Resources Department will
reply with the next step in the application process. Please note,
Biotech is an illegal drug-free
workplace. All applicants will be subject to drug testing.
96. JOB ANNOUNCEMENT & EXPLANATORY REPORT 5
Explanatory Report
Biotech Health and Life Products are in search of a full-time
Warehouse Operations
Manager for their Miami and Dallas locations. The new job
announcement provides details as to
what roles and responsibilities are required for the position. The
most considerable role and
responsibility of this position is one of leadership. The person
hired must exemplify certain
leadership qualities, which are highlighted in this report.
Reason for the selected language in new job announcement
Biotech has a long history of delivering quality products to all
its customers since Wilford
97. Barney established it (“Biotech Health,” n.d., p. 1). The
consensus of Biotech and Biotech
employees is that there is a lack of communication, connection,
and clear vision. Biotech is well
enough established that the leadership direction needs a change.
The enclosed job announcement
highlights the necessary leadership attributes and competencies
that Biotech requires. The
positive language used in Biotech’s new job announcement will
develop inspiration, motivation,
passion, and empowerment to assist with the need for innovative
employees that will provide
creative competitive advantage concepts (“Biotech Health,”
n.d., p. 1). The company requires
leaders who are focused on cultivating a positive company
climate and an engaged workforce
(Malos, 2012, p. 6).
How and why new job announcement reflects leadership themes
from week 1 & 2
Canwell and Stockton address human capital trends that apply
to Biotech's vision for the
future. One such trend is adaptability, flexibility, and the ability
to build cross-functional teams
98. (Canwell, Stockton, Dongrie, & Neveras, 2014, para. 6). An
effective leader must able to able
plan for uncertainties and create contingency plans to enhance
customer relationships (Canwell
et al., 2014, para. 29). When dealing with warehouse operations,
success can be attributed to
JOB ANNOUNCEMENT & EXPLANATORY REPORT 6
process efficiencies and accountability. As stated by Aldrin and
Gayatri (2014), leadership is
based on influence and organizational direction rather than
relying solely on hierarchy and titles.
A title is no longer a pivotal attribute like it was when Biotech
was first established.
The leader of today can direct their workforce through clarity,
ethics, and values (Aldrin
& Gayatri, 2014, p. 1). The warehouse operations manager
should possess these attributes to
effectively communicate the Biotech vision and motivate their
team to be engaged in every step
of the process. The best way to address who to hire is figuring
what type of person should be
employed. Biotech must move away from transactional
leadership types to transformational
99. leadership. Transformational leadership focuses on teams,
inclusion, and inspiration (Malos,
2012, p. 6). To be an effective transformational leader, a person
must possess interpersonal
skills, industry knowledge, effective communication skills, and
emotional intelligence (Canwell
et al., 2014, para. 6).
Furthermore, competencies globally are necessary since Biotech
has international
locations and will continue to grow. Companies with divisions
in other countries need to be
approaching those divisions differently. An effective leader can
work with other countries,
diplomatically. A person must understand different cultures,
enact a level of sensitivity, and
adjust accordingly (Ledford & Lockwood, 2008, para. 4). A
leader able to interact effectively in
a diverse workforce and on a global scale will assist Biotech’s
long-term sustainability.
Lastly, Biotech requires an optimistic leader, with a sense of
integrity, and is a fearless
visionary (Kaufman, 2014, para. 6). This person will be able to
take the Biotech of today and
100. envision a path for the business’s future by striving for
continual achievement beyond normal
expectations (Kaufman, 2014, para. 5). A leader must be
equipped to handle complex warehouse
processes and streamline them through creative, collaborative,
and innovative approaches. In an
JOB ANNOUNCEMENT & EXPLANATORY REPORT 7
effort to keep up with competitors already exploiting these
leadership attributes, it is time for
Biotech and the HR team to employ competent managers that
are great leaders.
In conclusion, the person Biotech hires for the Warehouse
Operations Manager position
must possess transformational leadership qualities, value-added
industry technical skills, and the
ability to adapt. The new leader must also express interest in
proactive sustainability projects that
will benefit the company and the community (Kirkpatrick &
Locke, 1991, p. 5). A leader is not
simply an individual that manages people but motivates and
inspires. A great leader is confident,
charismatic, energetic, and honest (Kirkpatrick & Locke, 1991,
p. 1). All these characteristics are
101. common threads among leaders of today and the future.
JOB ANNOUNCEMENT & EXPLANATORY REPORT 8
References
Aldrin, A., & Gayatri, R. (2014). Leadership Not A Title Nor A
Position [PDF File].
International Journal of Current Research and Academic
Review, 2(8), 356-366. Retrived
from http://www.ijcrar.com/vol-2-
8/Anitha%20Aldrin%20and%20R.Gayatri.pdf
Biotech Health and Life Products Company Profile. (n.d).
Retrieved from
https://learn.umuc.edu/d2l/le/content/420546/viewContent/1667
0969/View
Canwell, A., Stockton, H., Dongrie, V., & Neveras, N. (2014).
Leaders at all levels. Retrieved
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Leadership Competencies Table
Tasheion Christieholloway, Kyami Clarke, Destinee
Frankenberry, & Christina Fricke
University of Maryland Global Campus
BMGT 365 7981 Organizational Leadership
Fall 2019
Dr. Ronald Iden
Biotech Leadership Competencies Table