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A MarshBerry Publication | Volume VI, Issue 8                                                                            AUGUST 2012

                                                    Authored by Jared Roy, Consultant | 440.392.6560 • email: Jared.Roy@MarshBerry.com
                                                       and Josh Morgan, Consultant | 440.392.6579 • email: Josh.Morgan@MarshBerry.com


Can Peer Networking Really Drive
Agency Performance?
As agency owners and principals, you are driven to grow your businesses while finding ways to motivate and hold
your employees accountable. At the same time, it feels as if you are tackling issues that are unique to your agency, and
many of you are going it alone. Indeed, the old cliché that goes ‘it’s lonely at the top’ rings particularly true to many
of you reading.
To address this, many agency leaders take an active role in networking by joining peer groups and associations hoping that
these groups will deliver on promises to improve their businesses. Most, however, find these groups lacking accountability
components and real solutions needed to take their agency to the next level.
Examples of peer groups include carrier meetings, associations and technology groups that are available to agency
owners — all of which claim to help you as a leader to nurture and grow your business. After facilitating peer groups over the
last 20 years, MarshBerry has found that truly successful peer groups share the following characteristics to ensure results:
  •	C-level decision makers are present and active at all meetings
  •	No more than 10 organizations in the room
  •	Professional Facilitation by someone not part of a participating agency
  •	Recording and tracking commitments in order to review and hold each other accountable
  •	Sharing measurable financial benchmarks captured, verified and reported by a third party
We maintain that agency owners who participate in a peer group and follow the above guidelines will see their performance
improve. As noted below, the top 25% of our clients who are part of a MarshBerry peer network outperformed the field
in every major growth category. These agencies are benchmarking their performance, sharing key strategies and taking
advantage of the experiences others offer to drive agency value. This forum is not ideal for every agency, but for the ones
who commit to making change, there are great financial rewards to be gained.



      	                                                                            	                BEST 25% OF MARSHBERRY
      	                                                               NON-NETWORK PARTNERS	           NETWORK PARTNERS
      Total New Business as % of Prior Year’s Commission                        12.0%                          20.5%

      Leakage (Lost Accounts, Rate Reductions, etc.) lowest is best             12.2%                           8.2%

      Total Commissions and Fees Organic Growth %                               -0.3%                           12.3%

      EBITDA%                                                                   13.8%                          29.0%
      Weighted Average Owners Age                                                50                              41

      Total Commissions and Fees Per Employee                                 $130,905                        $195,950

   *Source: MarshBerry Proprietary Data


If you have interest in learning more about MarshBerry’s Peer Networks, please contact Jared Roy at 440.392.6560 or
Josh Morgan at 440.392.6579.
SA L E S M A N AG E M E N T S E M I N A R O C TO B E R 2 01 2




We are at the crux of driving growth
on the back of a hardening commercial
market and an unknown healthcare model.
Thus every agency/broker needs to build a higher sustainable and predictable growth
engine. At the core of every high-growth engine is their sales management infrastructure.
The interactive session will unveil characteristics of proven high growth agencies that a Principal,
Agency Partner or Sales Manager can implement into their organization.
Attendees of this session will master the steps to building a high-growth sales management model:


Topics covered include:
— PRESENTED BY JUSTIN BERRY

    • Producer Compensation Modeling including Rewards and Recognition for Driving Growth and Profit
    • Identify Solutions for Revenue Shortfalls in 2012
    • Getting Producers on a Selling Cycle that Fosters Continuous Prospecting
    • Effectively Bring on New High-Performing Producers
    • Consistently Identify Recruiting Needs
    • What to do with Non-Producing Producers
    • Build a “Validated” Budget Model for the Next 3 Years
    • Learn How to Drive Your Organization into a True Sales Culture
    • Building a Profitable Resource Allocation Model
    •  omparing Your Agency to our Database of over $1B in Agency Revenue to Deliver Proven Sales
      C
      Management Metrics



Who should attend?                                                             Monday October 15th
This session is designed for any executive in an                               8:30-9:00am • Breakfast Provided
insurance agency trying to build a high-growth                                 9:00-12:00pm • Training
organization.
                                                                               12:00-1:00pm • Lunch Provided
Pricing? $975 partners/$1250 non-partners                                      1:00-4:00pm • Training
                                                                               6:00-10:00pm •  etworking Dinner  Cocktails
                                                                                               N
Hotel Information                                                                                       (Optional — Dinner  Drinks Not Included)

The Westin Kierland Resort  Spa
6902 East Greenway Parkway                                                     Tuesday October 16th
Scottsdale, Arizona 85254                                                      8:30-9:00am • Breakfast Provided
Phone 480.624.1000                                                             9:00-11:00am • Training
Toll Free 800.354-5892                                                         11:00am • Adjourned

Note for APPEX partners, this seminar does not conflict with the network meetings. The network meetings will begin in the afternoon on Tuesday, October 16.



                                Reserve your spot today!
                       http://www.MarshBerry.com/TrainingSessions

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Peer Networking Produces Results

  • 1. A MarshBerry Publication | Volume VI, Issue 8 AUGUST 2012 Authored by Jared Roy, Consultant | 440.392.6560 • email: Jared.Roy@MarshBerry.com and Josh Morgan, Consultant | 440.392.6579 • email: Josh.Morgan@MarshBerry.com Can Peer Networking Really Drive Agency Performance? As agency owners and principals, you are driven to grow your businesses while finding ways to motivate and hold your employees accountable. At the same time, it feels as if you are tackling issues that are unique to your agency, and many of you are going it alone. Indeed, the old cliché that goes ‘it’s lonely at the top’ rings particularly true to many of you reading. To address this, many agency leaders take an active role in networking by joining peer groups and associations hoping that these groups will deliver on promises to improve their businesses. Most, however, find these groups lacking accountability components and real solutions needed to take their agency to the next level. Examples of peer groups include carrier meetings, associations and technology groups that are available to agency owners — all of which claim to help you as a leader to nurture and grow your business. After facilitating peer groups over the last 20 years, MarshBerry has found that truly successful peer groups share the following characteristics to ensure results: • C-level decision makers are present and active at all meetings • No more than 10 organizations in the room • Professional Facilitation by someone not part of a participating agency • Recording and tracking commitments in order to review and hold each other accountable • Sharing measurable financial benchmarks captured, verified and reported by a third party We maintain that agency owners who participate in a peer group and follow the above guidelines will see their performance improve. As noted below, the top 25% of our clients who are part of a MarshBerry peer network outperformed the field in every major growth category. These agencies are benchmarking their performance, sharing key strategies and taking advantage of the experiences others offer to drive agency value. This forum is not ideal for every agency, but for the ones who commit to making change, there are great financial rewards to be gained. BEST 25% OF MARSHBERRY NON-NETWORK PARTNERS NETWORK PARTNERS Total New Business as % of Prior Year’s Commission 12.0% 20.5% Leakage (Lost Accounts, Rate Reductions, etc.) lowest is best 12.2% 8.2% Total Commissions and Fees Organic Growth % -0.3% 12.3% EBITDA% 13.8% 29.0% Weighted Average Owners Age 50 41 Total Commissions and Fees Per Employee $130,905 $195,950 *Source: MarshBerry Proprietary Data If you have interest in learning more about MarshBerry’s Peer Networks, please contact Jared Roy at 440.392.6560 or Josh Morgan at 440.392.6579.
  • 2. SA L E S M A N AG E M E N T S E M I N A R O C TO B E R 2 01 2 We are at the crux of driving growth on the back of a hardening commercial market and an unknown healthcare model. Thus every agency/broker needs to build a higher sustainable and predictable growth engine. At the core of every high-growth engine is their sales management infrastructure. The interactive session will unveil characteristics of proven high growth agencies that a Principal, Agency Partner or Sales Manager can implement into their organization. Attendees of this session will master the steps to building a high-growth sales management model: Topics covered include: — PRESENTED BY JUSTIN BERRY • Producer Compensation Modeling including Rewards and Recognition for Driving Growth and Profit • Identify Solutions for Revenue Shortfalls in 2012 • Getting Producers on a Selling Cycle that Fosters Continuous Prospecting • Effectively Bring on New High-Performing Producers • Consistently Identify Recruiting Needs • What to do with Non-Producing Producers • Build a “Validated” Budget Model for the Next 3 Years • Learn How to Drive Your Organization into a True Sales Culture • Building a Profitable Resource Allocation Model • omparing Your Agency to our Database of over $1B in Agency Revenue to Deliver Proven Sales C Management Metrics Who should attend? Monday October 15th This session is designed for any executive in an 8:30-9:00am • Breakfast Provided insurance agency trying to build a high-growth 9:00-12:00pm • Training organization. 12:00-1:00pm • Lunch Provided Pricing? $975 partners/$1250 non-partners 1:00-4:00pm • Training 6:00-10:00pm • etworking Dinner Cocktails N Hotel Information (Optional — Dinner Drinks Not Included) The Westin Kierland Resort Spa 6902 East Greenway Parkway Tuesday October 16th Scottsdale, Arizona 85254 8:30-9:00am • Breakfast Provided Phone 480.624.1000 9:00-11:00am • Training Toll Free 800.354-5892 11:00am • Adjourned Note for APPEX partners, this seminar does not conflict with the network meetings. The network meetings will begin in the afternoon on Tuesday, October 16. Reserve your spot today! http://www.MarshBerry.com/TrainingSessions