Write an analysis of a communication situation you have recently experienced within your workplace, using a specified model or theory. Applying communication models is more straightforward the fewer the number of individuals involved in a communication. Analyzing an interaction you have had yourself is the foundation upon which your understanding and insight into the communication approaches within all sizes of organizations begins.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 2: Analyze the interrelationships of communication within organizational systems. Identify the source and the receiver. Compare the intended and actual effects of the message. Assess whether a shared meaning or shared reality was constructed. Competency 3: Communicate effectively. Describe the message and its function. Explain how the message was encoded and decoded. Explain how a channel or channels are used to transmit a message. Describe the type(s) of noise experienced. Communication appears to be a rather straightforward topic to many people. Hence, we may never be exposed to any formal communication training before we enter the workforce or an institution of higher education. Does this mean that it really is that simple? You probably agree that this is not the case. The smallest number of individuals involved in communication is, in fact, one—yourself! The next level of complexity involves two individuals, such as the communication that occurs in a personal relationship. Even though applying communication models is more straightforward with fewer the number of individuals involved, that does not necessarily mean it is easy or simple. As we add more and more individuals and create business models and organizational structures, communication becomes quite complicated. This course provides insight into the communication approaches within all sizes of organizations and supplies tools for approaching these as effectively as possible, regardless of the number of individuals involved. Communication Models Early models of communication often looked at the topic from a standpoint of mechanical output and electronic transmission. Later, more people-oriented models were developed, but most still consist at their core of the basic four elements of communication: Sender. Receiver. Message. Channel. That is, communication takes place between a sender and a receiver. A message is sent from the sender to a receiver via a channel. A message is sent in an environment that may present barriers to successful transmission. Sometimes, there is noise in the system. Sometimes, feedback is returned to the sender. Shared Reality For communication to be considered successful, the message must be received, but additionally, a shared reality must be created. Consider how the concept of shared reality relates to organizations, especially as a wa ...

1. Write an analysis of a communication situation you have
recently experienced within your workplace, using a specified
model or theory.
Applying communication models is more straightforward the
fewer the number of individuals involved in a communication.
Analyzing an interaction you have had yourself is the
foundation upon which your understanding and insight into the
communication approaches within all sizes of organizations
begins.By successfully completing this assessment, you will
demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 2: Analyze the interrelationships of communication
within organizational systems.
Identify the source and the receiver.
Compare the intended and actual effects of the message.
Assess whether a shared meaning or shared reality was
constructed.
Competency 3: Communicate effectively.
Describe the message and its function.
Explain how the message was encoded and decoded.
Explain how a channel or channels are used to transmit a

2. message.
Describe the type(s) of noise experienced.
Communication appears to be a rather straightforward topic to
many people. Hence, we may never be exposed to any formal
communication training before we enter the workforce or an
institution of higher education. Does this mean that it really is
that simple? You probably agree that this is not the case.
The smallest number of individuals involved in communication
is, in fact, one—yourself! The next level of complexity involves
two individuals, such as the communication that occurs in a
personal relationship. Even though applying communication
models is more straightforward with fewer the number of
individuals involved, that does not necessarily mean it is easy
or simple.
As we add more and more individuals and create business
models and organizational structures, communication becomes
quite complicated. This course provides insight into the
communication approaches within all sizes of organizations and
supplies tools for approaching these as effectively as possible,
regardless of the number of individuals involved.
Communication Models
Early models of communication often looked at the topic from a
standpoint of mechanical output and electronic transmission.
Later, more people-oriented models were developed, but most
still consist at their core of the basic four elements of

3. communication:
Sender.
Receiver.
Message.
Channel.
That is, communication takes place between a sender and a
receiver. A message is sent from the sender to a receiver via a
channel. A message is sent in an environment that may present
barriers to successful transmission. Sometimes, there is noise in
the system. Sometimes, feedback is returned to the sender.
Shared Reality
For communication to be considered successful, the message
must be received, but additionally, a shared reality must be
created. Consider how the concept of shared reality relates to
organizations, especially as a way of assessing whether a
particular communication event was successful.
Suggested Resources
The following optional resources are provided to support you in
completing the assessment or to provide a helpful context. For
additional resources, refer to the Research Resources and
Supplemental Resources in the left navigation menu of your
courseroom.

4. Library Resources
The following e-books or articles from the Capella University
Library are linked directly in this course:
Rayudu, C. S. (2010).
Communication
. Mumbai, IND: Global Media.
This e-book describes David Berlo's model of communication as
well as the Shannon and Weaver information processing model.
Hindle, T. (2008).
Guide to management ideas and gurus
. London, GBR: Profile Books/The Economist.
This e-book addresses a broad range of management topics,
including key issues addressed in this course. It is a helpful
resource to reference throughout the course.
Course Library Guide
A Capella University library guide has been created specifically
for your use in this course. You are encouraged to refer to the
resources in the
BUS-FP3050 – Fundamentals of Organizational Communication
Library Guide
to help direct your research.

5. Bookstore Resources
The resources listed below are relevant to the topics and
assessments in this course and are not required. Unless noted
otherwise, these materials are available for purchase from the
Capella University Bookstore
. When searching the bookstore, be sure to look for the Course
ID with the specific
–FP
(FlexPath) course designation.
Shockley-Zalabak, P. S. (2015).
Fundamentals of organizational communication: Knowledge,
sensitivity, skills, values
(9th ed.). Upper Saddle River, NJ: Pearson.
Suggested Resources
The following optional resources are provided to support you in
completing the assessment or to provide a helpful context. For
additional resources, refer to the Research Resources and
Supplemental Resources in the left navigation menu of your
courseroom.
Library Resources
The following e-books or articles from the Capella University
Library are linked directly in this course:
Rayudu, C. S. (2010).
Communication
. Mumbai, IND: Global Media.

6. This e-book describes David Berlo's model of communication as
well as the Shannon and Weaver information processing model.
Hindle, T. (2008).
Guide to management ideas and gurus
. London, GBR: Profile Books/The Economist.
This e-book addresses a broad range of management topics,
including key issues addressed in this course. It is a helpful
resource to reference throughout the course.
Course Library Guide
A Capella University library guide has been created specifically
for your use in this course. You are encouraged to refer to the
resources in the
BUS-FP3050 – Fundamentals of Organizational Communication
Library Guide
to help direct your research.
Bookstore Resources
The resources listed below are relevant to the topics and
assessments in this course and are not required. Unless noted
otherwise, these materials are available for purchase from the
Capella University Bookstore
. When searching the bookstore, be sure to look for the Course
ID with the specific

7. –FP
(FlexPath) course designation.
Shockley-Zalabak, P. S. (2015).
Fundamentals of organizational communication: Knowledge,
sensitivity, skills, values
(9th ed.). Upper Saddle River, NJ: Pearson.
Assessment Instructions
Understanding the human communication process will be
extremely important throughout your career. This assessment
provides a framework for you to analyze this process in the
context of a specific situation you are familiar with. As you
take on additional responsibility in your career (particularly in
managerial roles), you might be faced with situations where
organizational communications don’t seem to be working, or
where you perceive it’s particularly critical that it work
optimally. In those future situations, you can reference this
framework and analysis, and apply it to help achieve
organizational effectiveness and success.
Complete the following:
Choose a communication situation you recently experienced
within your workplace or another organization with which you
are affiliated.
Use the materials provided in the Resources or other resources
from the Capella library or the Internet to research David
Berlo's model of communication or the information theory of

8. human communication process as described by Shannon and
Weaver to use as starting points to analyze the communication
situation you experienced.
Summarize your experience and write an analysis that includes
the following:
Identify the source (sender or transmitter) and the receiver
(destination) in the situation and relate them to the overall
communication situation.
Describe the message (including symbols, words, and ideas used
to convey meaning), and what type of message function it was
serving.
Explain how the message was encoded and explain the
relationship to construction of shared meaning.
Explain how a channel or channels were used to transmit the
message and explain the relationship to construction of shared
meaning.
Describe the type of noise that was experienced and describe its
impact on the meaning of the message. You may wish to review
the materials in the Resources for a description of noise in a
communication situation, since noise is more than auditory
sounds.
Compare the intended effect to the actual effect of the message
and explain its relationship to the creation of shared meaning.
In other words, what did the sender hope would be understood
and what did the receivers actually understand?
Assess whether a shared meaning or shared reality was
constructed and explain its relationship to other human

9. communication process concepts. For example, even if a
message is understood, the sender and receiver may not be in
agreement. If a shared meaning was not reached, what needed to
change?
Additional Requirements
Your summary analysis should be well organized and written in
clear, succinct language. Follow APA rules for attributing
sources that support your analysis and conclusions.
Academic Integrity and APA Formatting
As a reminder related to using APA rules to ensure academic
honesty:
When using a direct quote (using exact or nearly exact
wording), you must enclose the quoted wording in quotation
marks, immediately followed by an in-text citation. The source
must then be listed in your references page.
When paraphrasing (using your own words to describe a non-
original idea), the paraphrased idea must be immediately
followed by an in-text citation and the source must be listed in
your references page.
PLEASE USE THE SCORING GUIDE AS A REFERENCE.
WORK MUST BE PROFICIENT OR HIGHER . SEE
ATTACHED