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PLANNING is bringing the future into the present so that you can
do something about it now – Alan Lakein 1
CHAPTER 2
ESSENTIALS
OF HUMAN
RESOURCE
PLANNING
PLANNING is looking ahead to chart the best courses of future action.
- J.E. Miller and M. Porter 2
CHAPTER 4
ESSENTIALS
OF HUMAN
RESOURCE
PLANNING
3
OBJECTIVES:
Discuss the importance of human resource
planning in the hospitality environment.
Devise corporate and business strategies for
human resources in a hospitality related
company.
Identify which part of the corporate culture in a
hospitality company is important for purposes of
human resources planning.
Distinguish table of power from table of
organization.
4
SIGNIFICANCE OF HR PLANNING
Determine the correct labor requirements.
Increase both effectiveness and efficiency
Mix of compensation and benefits package for
employees
Extensiveness of training and development
activities
Human resources budget appropriation
Contingency measures.
5
PURPOSES OF AN HR PLAN:
It aids management to clarify, focus and
research their business development and
prospects.
It provides a considerable and logical
framework within which a business can develop
and pursue business strategies over the next
years.
Offers a benchmark against which actual
performance can be measured and reviewed.
6
ISSUES TO BE CONSIDER WHEN
FORECASTING HR REQUIREMENTS
Quality thrust or
quality statement of
the company
Demographic shifts
Local and global
economic conditions
Technology
Activities of
competitors
7
ISSUES TO BE CONSIDER WHEN
FORECASTING HR REQUIREMENTS
Customer demand
Employee turnover
pattern
Quality and
productivity of current
employees
Financial position of
the company
8
ISSUES TO BE CONSIDER WHEN
FORECASTING HR REQUIREMENTS
National market
situation
Labor-related
legislation
Quality of training
programs
9
CHALLENGES IN HR PLANNING
Maintaining a competitive
advantage
Reinforcing overall
business strategy
Avoiding excessive
concentration on day-to-
day problems
Developing HR strategies
suited to unique
organizational features
10
CHALLENGES IN HR PLANNING
Coping with environment
Securing management
commitment
Translating the strategic
plan into action
Combining intended and
emergent strategies
Accommodating change
11
MISSION AND VISION STATEMENT
MISSION STATEMENT
A clear and succinct
representation f the company’s
purpose of existence or the
reason for being.
It range from a simple to a
complex set of ideas
12
MISSION STATEMENT
“Create value for our customers, employees, owners
and stakeholders”
“To make people happy”
Egypt Air – one of the pioneer airlines in the world, headquartered
in Cairo, Egypt
Walt Disney – the number one entertainment conglomerate in the
world.
13
MISSION AND VISION STATEMENT
VISION STATEMENT
Outlines what the organization
wants to be.
Concentrates on the future.
Source of inspiration
Provides decision-making
criteria.
14
A GOOD VISION STATEMENT INCLUDES
Clarity and lack of ambiguity
Vivid and clear picture
Description of a bright future
Memorable and engaging
Realistic aspirations
Aligning with organizational
values and culture
Challenging to all members of
the organization
Defines parameters of time and
scope
15
VISION STATEMENT
“Our brand is synonymous with individualistic luxury in
hospitality and this is realized by assembling the
world’s finest collection of individual five-star luxury
properties, where each one is either the market leader
or the destination’s most unique property, while
maintaining a geographically balanced portfolio of city
and resort destinations and continuing to offer guests
distinctly unique services.
Kempinski Hotel Group – Europe’s oldest hotel group with 53
properties worldwide
16
CORPORATE PHILOSOPHY AND
ORGANIZATIONAL CULTURE
CORPORATE
PHILOSOPHY
Synonymous to corporate
values.
Embody the ideals that must
be upheld on a daily basis,
practiced by everyone within
the company and
transcended to all external
stakeholders.
Written in the form of
17
CORPORATE PHILOSOPHY AND
ORGANIZATIONAL CULTURE
ORGANIZATIONAL
CULTURE
Concept which describes the
attitudes, experiences, beliefs
and values of an organization.
It has a specific collection of
norms and values that are
shared by people and groups
within an organization and
controls or prescribes the way
people interact with each other
18
ELEMENTS OF CULTURAL
WEB (G. JOHNSON)
Paradigms
Control systems
Organizational
structures
Power structures
Symbols
Rituals and routines
Stories and myths
19
TABLE OF ORGANIZATION
Tool used in
gathering information
pertinent to the
classification function
20
CORPORATE STRATEGY
An approach to the future that
involves:
A. Examination of the current and
anticipated factors associated
with customers and competitors
and the firm itself.
B. Envisioning a new or effective
role for the firm in a creative
manner.
C. Aligning policies, practices and
resources to realize that vision.
21
BUSINESS STRATEGY
The aggregated
strategies of single
business firms or a
strategic business unit.
22
HR STRATEGY
Functional strategy
that emphasizes on
short and medium
term plans and is
limited to the domain
of each department’s
functional
responsibility.
ASSIGNMENT (INTERNET RESEARCH)
Surf the internet on the following world’s futuristic luxury
hotels. Formulate a mission statement and vision
statement of not more than three sentences each on any
one of the following awesome hotels which are soon to be
built as construction is already underway. Submit the
report on a short bond paper using Arial font size 12.
a.Apeiron Island Hotel (7-star hotel in Dubai, UAE)
b.Water World ( Award-winning design in Songjiang,
China)
c.Poseidon Mystery Island (Underwater hotel in Fiji
Islands)
d.The Hydropolis (Underwater hotel in Dubai, UAE)
e.Aeroscraft ( Flying luxury hotel)
f.Commercial Space Station Skywalker (Inflatable space
hotel) 23

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HR Planning Essentials (39

  • 1. PLANNING is bringing the future into the present so that you can do something about it now – Alan Lakein 1 CHAPTER 2 ESSENTIALS OF HUMAN RESOURCE PLANNING
  • 2. PLANNING is looking ahead to chart the best courses of future action. - J.E. Miller and M. Porter 2 CHAPTER 4 ESSENTIALS OF HUMAN RESOURCE PLANNING
  • 3. 3 OBJECTIVES: Discuss the importance of human resource planning in the hospitality environment. Devise corporate and business strategies for human resources in a hospitality related company. Identify which part of the corporate culture in a hospitality company is important for purposes of human resources planning. Distinguish table of power from table of organization.
  • 4. 4 SIGNIFICANCE OF HR PLANNING Determine the correct labor requirements. Increase both effectiveness and efficiency Mix of compensation and benefits package for employees Extensiveness of training and development activities Human resources budget appropriation Contingency measures.
  • 5. 5 PURPOSES OF AN HR PLAN: It aids management to clarify, focus and research their business development and prospects. It provides a considerable and logical framework within which a business can develop and pursue business strategies over the next years. Offers a benchmark against which actual performance can be measured and reviewed.
  • 6. 6 ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS Quality thrust or quality statement of the company Demographic shifts Local and global economic conditions Technology Activities of competitors
  • 7. 7 ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS Customer demand Employee turnover pattern Quality and productivity of current employees Financial position of the company
  • 8. 8 ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS National market situation Labor-related legislation Quality of training programs
  • 9. 9 CHALLENGES IN HR PLANNING Maintaining a competitive advantage Reinforcing overall business strategy Avoiding excessive concentration on day-to- day problems Developing HR strategies suited to unique organizational features
  • 10. 10 CHALLENGES IN HR PLANNING Coping with environment Securing management commitment Translating the strategic plan into action Combining intended and emergent strategies Accommodating change
  • 11. 11 MISSION AND VISION STATEMENT MISSION STATEMENT A clear and succinct representation f the company’s purpose of existence or the reason for being. It range from a simple to a complex set of ideas
  • 12. 12 MISSION STATEMENT “Create value for our customers, employees, owners and stakeholders” “To make people happy” Egypt Air – one of the pioneer airlines in the world, headquartered in Cairo, Egypt Walt Disney – the number one entertainment conglomerate in the world.
  • 13. 13 MISSION AND VISION STATEMENT VISION STATEMENT Outlines what the organization wants to be. Concentrates on the future. Source of inspiration Provides decision-making criteria.
  • 14. 14 A GOOD VISION STATEMENT INCLUDES Clarity and lack of ambiguity Vivid and clear picture Description of a bright future Memorable and engaging Realistic aspirations Aligning with organizational values and culture Challenging to all members of the organization Defines parameters of time and scope
  • 15. 15 VISION STATEMENT “Our brand is synonymous with individualistic luxury in hospitality and this is realized by assembling the world’s finest collection of individual five-star luxury properties, where each one is either the market leader or the destination’s most unique property, while maintaining a geographically balanced portfolio of city and resort destinations and continuing to offer guests distinctly unique services. Kempinski Hotel Group – Europe’s oldest hotel group with 53 properties worldwide
  • 16. 16 CORPORATE PHILOSOPHY AND ORGANIZATIONAL CULTURE CORPORATE PHILOSOPHY Synonymous to corporate values. Embody the ideals that must be upheld on a daily basis, practiced by everyone within the company and transcended to all external stakeholders. Written in the form of
  • 17. 17 CORPORATE PHILOSOPHY AND ORGANIZATIONAL CULTURE ORGANIZATIONAL CULTURE Concept which describes the attitudes, experiences, beliefs and values of an organization. It has a specific collection of norms and values that are shared by people and groups within an organization and controls or prescribes the way people interact with each other
  • 18. 18 ELEMENTS OF CULTURAL WEB (G. JOHNSON) Paradigms Control systems Organizational structures Power structures Symbols Rituals and routines Stories and myths
  • 19. 19 TABLE OF ORGANIZATION Tool used in gathering information pertinent to the classification function
  • 20. 20 CORPORATE STRATEGY An approach to the future that involves: A. Examination of the current and anticipated factors associated with customers and competitors and the firm itself. B. Envisioning a new or effective role for the firm in a creative manner. C. Aligning policies, practices and resources to realize that vision.
  • 21. 21 BUSINESS STRATEGY The aggregated strategies of single business firms or a strategic business unit.
  • 22. 22 HR STRATEGY Functional strategy that emphasizes on short and medium term plans and is limited to the domain of each department’s functional responsibility.
  • 23. ASSIGNMENT (INTERNET RESEARCH) Surf the internet on the following world’s futuristic luxury hotels. Formulate a mission statement and vision statement of not more than three sentences each on any one of the following awesome hotels which are soon to be built as construction is already underway. Submit the report on a short bond paper using Arial font size 12. a.Apeiron Island Hotel (7-star hotel in Dubai, UAE) b.Water World ( Award-winning design in Songjiang, China) c.Poseidon Mystery Island (Underwater hotel in Fiji Islands) d.The Hydropolis (Underwater hotel in Dubai, UAE) e.Aeroscraft ( Flying luxury hotel) f.Commercial Space Station Skywalker (Inflatable space hotel) 23