ESM i.e. Employee Skills Management SAAS application from It's Your Skills (www.itsyourskills.com) enables organizations profile, analyze and manage skills of people.
The skills library with over 100,000 skills that is built into the application enables profiling of skills of jobs and people alike in a simple, precise and comprehensive manner.
The data sets on skills of jobs and employees is used further to perform skills inventory, skills gap analysis, skills matching and more.
1. EMPLOYEE SKILLS MANAGEMENT
A S A A S ( S O F T W A R E A S A S E R V I C E ) A P P L I C A T I O N F O R
SKILLS PROFILING SKILLS ENGAGEMENTSKILLS ANALYSIS
i t s y o u r s k i l l s . c o m
2. It is a simple web based application with
employees can access from anywhere
through a web browser and useful for
organizations of any size and in any
industry
ESM is a Software As A Service (SAAS)
application that enables organizations
map, analyze and engage skills
effectively.
Engaging
Employees
Empowering
Managers
Boosting
HR
Empowering
Business
Leaders
4. FEATURES IN ESM
Job Skills Profiling Employee Skills Profiling Skills Inventorying
Skills Gap Analysis Skills Matching Skills Analysis
5. FEATURES IN ESM
Job Skills Profiling Employee Skills Profiling
enabled with built-in Skills Ontology
“Skills” include Functional / Technical skills, Behavioral Skills, Activities, Roles,
Knowledge, Certifications, Domain / Contextual experience
A rich, constantly updated
database of “skills”
Over 100,000 skills terms
Covering all functions and
industries
6. SAMPLE SKILLS PROFILE
Skills organised under
skills categories
Proficiencies in skills
displayed
Comments
for skills
A simple structured depiction of skills and
proficiencies for easy analysis
7. SKILLS INVENTORY
Aggregation of all skills in the company
Number of employees with each skill
Average proficiency in each skill
Employees in each of the proficiency level in the skill
Slicing and dicing of skills data
8. SKILLS GAP
ANALYSIS
Gaps in proficiencies in skills as required
for the job versus that of the employees
in those jobs
Number of employees at different gap
levels
9. EMPLOYEE SKILLS GAP
Employee can appreciate gaps in skills proficiencies between that required for the job
he/she is playing vis a vis his/her skills proficiencies
10. SKILLS MATCHING
Identify employees matching
skills profile, analyse fit level
to the job, compare skills
profiles of different
employees vis a vis the job
12. SOME TERMS
SKILLS
PROFILE
Depiction of skills
and proficiencies in
skills
EMPLOYEE
SKILLS PROFILE
Depiction of skills and
proficiencies in skills of
jobs
JOB SKILLS
PROFILE
Depiction of skills and
proficiencies in skills of
employees
SKILLS
ONTOLOGY
The backend database
or library of skills
SKILLS
INVENTORY
Aggregation of all the
skills of the employees
in the company
SKILLS PROFILER
The frontend or user
interface with which
users interact to search,
select and add skills to
Skills Profile
13. SOME MORE
TERMS
POSITIONS
The building blocks within
organization which are occupied by
employees and are associated with
roles or titles or JSP (Job Skills
Profile)
It is not same as title or designation
A company may have Titles such as Customer
Support Executive and there may be 50 such
positions in the company for CSEs i.e. 50
employees occupying these 50 positions.
However, 20 positions out of these could be
associated with “Voice based Customer Support”
and 30 with “Non Voice Customer Support” and
skills sets for these two may be different
14. ONBOARDING
Admin is given
access to the
system
Admin can add users
(employees), edit and
remove users
Employee information
is added manually or in
bulk through Excel
The basic information required are Employee Name, Employee Email id, Reporting Manager
Email id, Designation of Employee, Position Name (if it is there), Department
Once the employees are added to ESM, employees will have access to the ESM
15. Company IYSS has 1,000 employees
AN EXAMPLE
Later Mike can create more
positions
Mike has added 1,000
employees using Excel.
There are 80 different
designations or titles in the
company, 15 departments.
IYSS does not have a
concept of Positions
When Mike added the employees
using the Excel sheet, ESM
automatically created positions
for every employee
Mike is the ESM Admin i.e. he
has access to the complete
ESM and manages the system
16. STARTING THE SKILLING PROCESS
ESM Admin created three JSPs
called “Voice Customer Support
Executive”, “Java Programmer”
and “Accounts Manager”
ESM Admin assigns employee
Sales Support Manager Roger to
create the JSP for Voice Support
Executive, employee Project
Manager Asha to create the JSP
for Java Programmer and Finance
Department Head Kim to create
the JSP for Accounts Manager
E X AM PL E
ESM Admin will
assign the respective
employee who will be
creating this JSP
Names are created
for the different Job
Skills Profile (or call it
role)
Actual JSP creation
i.e. adding skills and
proficiencies in skills
for the JSP can be
done by designated
persons
17. Mike assigns JSPs called “Voice Customer Support Executive” to
positions P5 to P24 (20 positions). The designation of the people
positions are all Customers Support Executive.
Carlos, Borg, Rita are three employees who are assigned to the
positions P5, P6 and P7 and thus are assigned JSP of Voice
Customer Support Executive
E X AM PL E
Thus every employee is
associated to a JSP
The different JSPs are now assigned
by ESM Admin to different Positions
And employees are
assigned to positions
ASSIGNING THE JSPS TO POSITIONS
18. On logging in they can create their
ESM either from scratch (using
the skills profiler) or adding their
resume (skills from which will be
curated by the system)
Once ESP Admin has given access
to an employee, employee can
login to the application
Carlos and Borg have received access to the ESM. On logging in Carlos
and Borg see option to create ESP uploading their resumes.
Carlos chooses this option. Borg skips this option and chooses to create
ESP from scratch
E X AM PL E
EMPLOYEES CREATING ESP
(Employee Skills Profile)
19. EMPLOYEES CREATING ESP
(Employee Skills Profile)
Carlos uploads his resume. ESM shows him 23 skills. Carlos chooses 13
from them. Goes to the next stage where he sees 8 other skills for his JSP
i.e. Voice Customer Support Executive. He selects 6 skills from these 8 and
now rates proficiencies on 13 plus 8 skills
E X AM PL E
When Employee chooses to create ESP uploading
his or her resume, system will pull skills from the
resume and display to the employee. Employee
can pick skills that are relevant.
And then go on
to indicate
proficiencies in
these skills
Also employee can add
proficiencies to the skills
that are pertaining to the
JSP of the employee
20. EMPLOYEES CREATING ESP
(Employee Skills Profile)
Borg, unlike Carlos does not upload resume. He goes to the screen where
he sees the skills of the JSP for his position i.e. Voice Customer Support
Service. From the 13 skills he picks and rates on 10 skills
E X AM PL E
When Employee chooses to create ESP uploading
his or her resume, system will pull skills from the
resume and display to the employee. Employee
can pick skills that are relevant.
And then go on
to indicate
proficiencies in
these skills
Also employee can add
proficiencies to the skills
that are pertaining to the
JSP of the employee
21. EMPLOYEES CREATING ESP
(Employee Skills Profile)
Employees can add skills over and above that from JSP and
resume. They can search for skills from the skills profiler,
select the skills and rate on the skills
Both Carlos and Borg search for additional skills that are not there in their ESP still
from the Skills Profiler and add a few more to their ESP. Carlos adds 4 more skills.
Borg adds 3 more skills.
E X AM PL E
22. REVIEW OF ESP BY
MANAGER
The reviewed ESP is visible to the
employees
Once ESPs have been created they are
submitted to the respective reporting
managers who will review the ESPs
Managers can modify the rating on the
proficiencies of the skills as entered by
the employee
E X AM PL E
The ESP of Carlos goes to his
manager Sham and that of Borg goes
to Julia, their respective managers.
Sham reviews Carlos’s ESP and
accepts it as such. Julia feels that in
one skill, Borg has rated herself at
lower proficiency and changes it and
in another skill Borg has rated higher
and thus changes it to a lower rating.
23. Job Skills Profiles
i.e. skills and proficiencies in the
skills for the jobs
Employee Skills Profiles
i.e. skills and proficiencies in the
skills of all the employees
AND
BASED ON THE TWO DATA SETS I.E.
various reports are generated
24. • All the skills of all the employees
• The number of employees having
each of these skills
• The average proficiency level of
employees with these skills
• Number of employees in each of the
four proficiency levels for the skill
• Seeing employee profiles for a
particular skill and proficiency level
• Slicing and dicing of the report based
on different criteria
• Downloading of the data in the form
of Excel
Skills Inventory
Report
ESM Admin will be able to see reports and
data on skills of all employees. Others will be
able to see this for their reports direct and
further down
25. Skill gap defined as the difference between
proficiency level required for a skill in a
particular job and proficiency level of the
employee in that skill in that job
Over fit indicates employees having
proficiency level higher than that required for
the job, Gap 1 indicates a small gap and Gap
4 a high level gap in the skill
All the skills of all the employees
The number of employees at each skill
gap level
If Voice Customer Support Executive requires French speaking skill with proficiency level
3 and if Carlos proficiency level in speaking French is 1 then the skill gap of Carlos on
French speaking skill is 3 minus 1 i.e. 2
SKILLS GAP ANALYSIS REPORT
26. SKILLS ANALYSIS MODULE
Job wise analysis of skills profile
For a given Job Skills Profile, the system
can identify “best fit” i.e. analyze the
skills profiles of all employees and show
which of the employees fit best (with
match score) for the job and their skills
Job Skills Profile is compared with
employees who are in that job or role
or position
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