1. KUMAR R
#44 Bharathi Palayam St - Railway Colony [Po] - Kurikaran Palayam, Erode
638002, Tamil Nadu. (+91) 94433-05080 - kumaar1980@gmail.com
FreelanceSoft skills and English Trainer
BEC Certified [Cambridge University]Trainer
~ Ardent~ Dedicated ~ Compassionate
Dynamic and results oriented Soft skills and English trainer committed to inculcating a passion for
learning, creating multicultural awareness through teaching the fundamentals of the Soft skills and English
language. Astrong talent to develop and implementcreative, hands-on curriculum that reaches every student’s
learning style and ability, empowering students to succeed and realize their individual goals.
Areas of Expertise
Verbal ability/ Spoken English/ Resume Preparation/ Interview Skills/ HR interviews/ Positive attitude/
Goal Setting/ Team Building/ Leadership skills/ Body Language/ Presentation skills/ Public speaking/
Telephone and Email etiquettes
Summary of Qualifications
 Total experience – 13 years 5 Months (As on Feb 2017)
 Training experience – 8 years and 9 months
 Industry experience – 4 years and 8 months
 8 years and 9 months as a Soft skills and an English trainer
 1 year and 11 months – International BPO experience
 2 years and 9 months – Marketing experience
 Tremendous teaching experience and wide exposure to different aspects of the job profile
 Profound knowledge of English language and ability to teach the language for all sorts of students
 Ability to teach English in different ways or methods i.e. Role play, language games etc.,
 Highly skilled in using the different course books and material for teaching English
 Ability to use audio-visual aids for teaching English effectively and creativeness in teaching process
 Capacity to arrange the competitions and assess the performance of the students
 Ability to inspire the students for desired effects in the language teaching task
 Perfect knowledge of all the modern teaching aids and ability to apply them effectively
 Proficiency in computer handling and web browsing
Colleges
 Conducted various soft skill programs like Time Management, Stress Management, Leadership Skills,
etc., English Communication courses, Placement training, HR interviews, etc., in different colleges.
 Al-Ameen Polytechnic College, Erode
 Nandha Polytechnic College, Erode
 Vellalar Arts and Science College, Erode
 Avinashilingam University, Coimbatore
 KLN College of Information Technology, Madurai
 MEPCO Schlenk Engineering College, Sivakasi
 Vivekananda Engineering College, Thiruchengode

2.  Knowledge Institute of Technology, Salem
 Knowledge Business School, Salem
 Shanmuganathan Engineering College, Pudukkottai
 Kongu Arts & Science College, Erode
 Kongu Engineering College, Erode
 Muthayammal Engineering College, Rasipuram
 Muthayammal College of Engineering, Rasipuram
 Angel College of Engineering and Technology, Tirupur
 Francis Xavier Engineering College, Tirunelveli
 KLN College of Engineering, Madurai
 Saranathan College of Engineering, Trichy
 Nandha Engineering College, Erode
 Krishnasamy College of Engineering and Technology, Cuddalore
 PSR Engineering College, Sivakasi
 PSR College of Engineering for women, Sivakasi
 SCAD College of Engineering and Technology, Tirunelveli
 SCAD Engineering College, Tirunelveli
 KSR College of Technology, Tiruchengode
 Excel Academy of Engineering, Annur
 AVS Engineering College, Ammapet, Salem
 KPR Institute of Technology and Engineering, Coimbatore
 Kalaingar Karunanidhi Institute of Technology, Coimbatore
Professional Experience
Freelance Soft skills and English Trainer (Sep 2013 – Present)
 Conducting Classes on various Soft skills topics and verbal topics to college and school students
 Providing English Communication Classes for different types of people ranging from Business People
to School Students.
Soft skills Trainer, Knowledge Institute of technology, Salem, TN (Apr 2012 – Aug 2013)
 Delivered scheduled lectures on Soft skills and English to the assigned classes
 Arranging periodic performance evaluation tests and providing detailed feedbacks about areas of
improvement
Communication Trainer, VETA, Erode, TN (Jan 2011 – Apr 2012)
 Trained students on English communication especially speaking skills
 Conducted contests to enhance the enthusiasm of the participants
 Interactive sessions with different teaching aids
English Trainer, Milton English Academy, Erode, TN (Apr 2008 – Dec 2010)
 Demonstrated to the students, the various voice modulation techniques and their usage
 Helped each student to practise voice modulation individually and worked at their accent neutrality
Sr. Customer Support Executive, Sutherland Global Services Ltd, Chennai, TN (Dec 2006 – Mar 2008)
 Dealt with internal and external customer support professionally.
 Ensured timely and professional responses to all complaints, requests and queries received.
Transaction Monitoring Officer, Allsec Technologies, Chennai, TN (Mar 2006 – Dec 2006)
 Audited the calls of the technical support executives.

3.  Provided constructive feedback to the agents to enhance their productivity with minimal errors.
Insurance Advisor, Reliance Life Insurance Co Ltd, Erode, TN (June 2003 – March 2006)
 Sold life insurance policies to potential clients.
 Analysed the market and suggested appropriate life insurance policies to the customers.
Academic Qualification
 MSc., - Information Technology – Distance Education - Alagappa University
 BSc., - Computer Science - Kongu Arts and Science College, Erode - Bharathiar University
AdditionalQualifications
 BEC Vantage – Cambridge University - 87% - Grade A
 Completed “Train the Trainer”, Intuit Inc., USA
 Typing Junior
Achievements
 Met former Australian Cricket Captain Steve Waugh twice for achieving targets in AMP Sanmar Life
Insurance Co Ltd, Erode.
 Got certificates for exemplary customer service in Sutherland Global Services, Chennai.
 Selected as a Process trainer through Internal Job Posting within 9 months of Date of Joining in
Sutherland Global Services, Chennai.
PersonalDetails
 Gender : Male
 Date of Birth : 22nd
April 1980
 Employment Status : Freelance trainer
References: Available on request
Date :
Place :
[Kumar. R]