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©2008–18 New Relic, Inc. All rights reserved.
Q3 FY 18 Financial Results
February 6, 2018
©2008–18 New Relic, Inc. All rights reserved
Forward-Looking Statements and
Non-GAAP Financial Measures
2
This presentation contains “forward-looking” statements, as that term is defined under the federal securities laws. Any statement that refers to
expectations, projections or other characterizations of future events, including financial projections and future market conditions, is a forward-
looking statement. Statements included in this presentation that are forward-looking statements include but are not limited to statements regarding
market trends and opportunity, our future financial performance, such as our outlook on financial results for the fourth quarter of fiscal year 2018
and for full fiscal years 2018 and 2019, including revenue, non-GAAP operating income, non-GAAP earnings per share, deferred revenue,
operating cash flow, free cash flow, gross margin, operating margin, and expenses as a percentage of revenue, and our long-term target operating
model. These forward-looking statements are based on our assumptions, expectations and beliefs as of the date of this presentation and are
subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause our actual results, performance, or
achievements to differ materially from those expressed or implied in any forward-looking statement. We assume no obligation and do not intend to
update these forward-looking statements, except as required by law. For more information about factors that may cause actual results to differ
materially from forward-looking statements, please refer to our February 6, 2018 press release, as well as the risks described in our filings with the
Securities and Exchange Commission (“SEC”), including our most recent Form 10-Q filed with the SEC, particularly in the section titled Risk
Factors.
This presentation also contains certain non-GAAP financial measures as defined by SEC rules. These non-GAAP financial measures are in
addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with GAAP. There are a number of
limitations related to the use of these non-GAAP financial measures versus their nearest GAAP equivalents. For example, other companies may
calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the
usefulness of our non-GAAP financial measures as tools for comparison. Please refer to our February 6, 2018 press release for additional
information as to why we believe these non-GAAP financial measures are useful to investors and others in assessing our operating performance.
As required by Regulation G, we have provided a reconciliation of those measures to their most directly comparable GAAP measures, which is
available in the appendix to this presentation. However, we have not reconciled our expectations as to non-GAAP operating loss and income, non-
GAAP earnings per share, gross margin, operating margin, non-GAAP expenses as a percentage of revenue, or free cash flow in future periods to
their most directly comparable GAAP measure as a result of uncertainty regarding, and the potential variability of, reconciling items such as stock-
based compensation, lawsuit litigation expenses and employer payroll taxes on equity incentive plans. Accordingly, reconciliation is not available
without unreasonable effort, although it is important to note that these factors could be material to our results computed in accordance with GAAP.
©2008–18 New Relic, Inc. All rights reserved
Provider of Real-time Insights for Software-driven Businesses
3
$48
$52
$59
$63
$68
$73
$80
$85
$92
0%
10%
20%
30%
40%
50%
60%
3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18
Revenue $M
% ARR from Enterprise Paid Business Accounts
• Differentiated, multi-tenant native
cloud platform
• Recurring revenue business with
industry leading gross margin and
net revenue retention
• Growing, multibillion dollar market
opportunity
CAGR period calculated from 3Q15 to 3Q18. See appendix for how we define enterprise paid business accounts.
NYSE: NEWR
IPO: December 12, 2014
Expanding Product Portfolio:
6 paid products
3-year Revenue CAGR: 47%
©2008–18 New Relic, Inc. All rights reserved
Third Quarter Fiscal 2018 Supplemental Data
4
3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18
Annualized Dollar-
Based Net
Expansion Rate
129% 140% 118% 116% 125% 133% 113% 123% 125%
% ARR from
Enterprise Paid
Business Accounts
37% 42%* 43% 43% 44% 46% 49%* 51% 52%
Paid Business
Accounts >$100K
319 367 398 427 478 517 555 586 629
Paid Business
Accounts
>13,100 >13,500 >14,000 >14,500 >14,900 >15,200 >15,400 ~15,900 >16,600
Annualized Revenue
/ Avg. Paid Business
Account
>$14,500 >$15,500 >$17,000 >$17,500 >$18,000 >$19,000 >$20,500 >$21,500 >$22,500
* Period included changes to the categorization of existing paid business accounts to reflect that they had expanded beyond the 1,000 employee threshold.
See appendix for definitions.
©2008–18 New Relic, Inc. All rights reserved
Third Quarter Fiscal 2018 Key Business Highlights
5
Revenue of $91.8M,
up 35% YoY
Annualized dollar-based net
expansion rate of 125%
Gross margins of 83% GAAP
/ 84% non-GAAP
$100K+ ARR paid business
accounts crosses 600
Operating margins of (9%) GAAP
/ 3% non-GAAP
Announced new product
capabilities, customer enablement,
and best practice guidance for
organizations leveraging Amazon
Web Services through their cloud
journey
See appendix for reconciliation of non-GAAP gross margin and non-GAAP operating margin.
©2008–18 New Relic, Inc. All rights reserved
40%
50%
60%
70%
80%
90%
Best-in-Class Gross Margin
6
GAAP Gross Margin vs. SaaS Peers
Peer Average = 68%
NEWR
Source: Company earnings releases filed with the SEC covering the most recent quarter reported as of February 5, 2018. Peers identified based on Wall Street Research comparable SaaS company groupings.
©2008–18 New Relic, Inc. All rights reserved
319
367
398
427
478
517
555
586
629
3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18
Paid Business Accounts >$100K
Steady Growth of Large Paid Business Accounts
7
See appendix for an explanation of how we define paid business accounts >$100K.
©2008–18 New Relic, Inc. All rights reserved
Steady Growth of Enterprise Business
8
37%
42% 43% 43% 44% 46%
49%
51% 52%
3Q16 4Q16* 1Q17 2Q17 3Q17 4Q17 1Q18* 2Q18 3Q18
% ARR from Enterprise Paid Business Accounts
* Period included changes to the categorization of existing paid business accounts to reflect that they had expanded beyond the 1,000 employee threshold.
See appendix for an explanation of how we define annual recurring revenue (ARR) and enterprise paid business accounts.
©2008–18 New Relic, Inc. All rights reserved
Fourth Quarter and Fiscal 2018 Outlook*
9
Q4 FY18 Guidance
Revenue: $95.0M – $96.5M Operating income: $2.0M – $3.0M EPS: $0.04 – $0.05
Deferred revenue to increase mid-twenties percentage-wise from Q3
FY18 Guidance
Revenue: $351.6M – $353.1M Operating Loss: $(3.3M) – $(4.3M) EPS: $(0.04) – $(0.06)
Gross Margin ~83%
Cash provided by operating activities: $35.0M – $40.0M; Free cash flow: $5.0M – $10.0M
FY19 Guidance
Operating Margin in the low to mid-single digits on post-ASC 606 basis
* Operating loss and income, earnings per share, gross margin, operating margin and free cash flow presented on a non-GAAP adjusted basis;
Q4 FY18 EPS assumes 58.6M weighted average diluted shares outstanding; FY18 EPS assumes 55.3M weighted average common shares outstanding; See appendix for how we define
free cash flow.
©2008–18 New Relic, Inc. All rights reserved
Long-Term Target Operating Model*
10
(% of Revenue) FY15 FY16 FY17 3Q18
FY22
Target Driver
Long-Term
Target
Gross Margin 81% 81% 82% 84% 78–82%
Continued investments in
delivery, support and services
78–82%
Sales & Marketing 76% 66% 59% 52% 40–42%
Increased mix of productive
reps, renewals, installed base
35–38%
Research &
Development
20% 22% 19% 16% 17–19% Maturation of product portfolio 15–18%
General &
Administrative
18% 16% 14% 13% 10–12% Economies of scale 7–9%
Operating Margin (33%) (23%) (10%) 3% 8–12% 20–25%
* Metrics are non-GAAP and exclude stock-based compensation, amortization of purchased intangibles, litigation and acquisition-related expenses.
See appendix for reconciliation.
©2008–18 New Relic, Inc. All rights reserved.
Thank you
February 6, 2018
©2008–18 New Relic, Inc. All rights reserved
Appendix – Definitions
12
Monthly and Annual Recurring Revenue (MRR and ARR)
Our monthly recurring revenue represents the revenue that we would contractually expect to receive from those customers over the following month, without any increase or
reduction in any of their subscriptions. Similarly, annual recurring revenue represents the revenue that New Relic would contractually expect to receive from those customers over the
following 12-month period, without any increase or reduction in any of their subscriptions.
Enterprise ARR is defined as ARR from paid business accounts with >1,000 employees.
Number of Paid Business Accounts
We define the number of paid business accounts at the end of any particular period as the number of accounts at the end of the period as identified by a unique account identifier for
which we have recognized revenue on the last day of the period indicated. A single organization or customer may have multiple paid business accounts for separate divisions,
segments, or subsidiaries. We define an enterprise paid business account as a paid business account that we measure to have over 1,000 employees.
>$100K and >$1M / year paid business accounts represents paid business accounts who have ARR greater than $100,000 or $1,000,000, respectively.
We define our annualized revenue per average paid business account as the annualized revenue for the current period divided by the average of the number of paid business
accounts at the end of the current period and the end of the prior period.
Dollar-Based Net Expansion Rate
Our dollar-based net expansion rate compares our recurring subscription revenue from customers from one period to the next. We measure our dollar-based net expansion rate on a
monthly basis because many of our customers change their subscriptions more frequently than quarterly or annually.
To calculate our annual dollar-based net expansion rate, we first establish the base period monthly recurring revenue from all our customers at the end of a month. This represents
the revenue we would contractually expect to receive from those customers over the following month, without any increase or reduction in any of their subscriptions.
We then (i) calculate the actual monthly recurring revenue from those same customers at the end of that following month; then (ii) divide that following month’s recurring revenue by
the base month’s recurring revenue to arrive at our monthly net expansion rate; then (iii) calculate a quarterly net expansion rate by compounding the net expansion rates of the three
months in the quarter; and then (iv) calculate our annualized net expansion rate by compounding our quarterly net expansion rate over an annual period.
Free Cash Flow
We define free cash flow as cash from operating activities minus purchases of property and equipment and capitalized software development costs.
©2008–18 New Relic, Inc. All rights reserved
Appendix – Non-GAAP to GAAP Reconciliation
13
2017 2016
Reconciliation of gross profit and gross margin:
GAAP gross profit 76,156$ 55,469$
Plus: Stock-based compensation 587 475
Plus: Amortization of purchased intangibles 196 266
Plus: Amortization of stock-based compensation capitalized in software development costs 228 190
Plus: Employer payroll tax on employee equity incentive plans 30 17
Non-GAAP gross profit 77,197$ 56,417$
GAAP gross margin 83 % 81 %
Non-GAAP adjustments 1 % 2 %
Non-GAAP gross margin 84 % 83 %
Reconciliation of operating expenses:
GAAP research and development 18,154$ 14,377$
Less: Stock-based compensation (2,959) (2,390)
Less: Employer payroll tax on employee equity incentive plans (124) (60)
Non-GAAP research and development 15,071$ 11,927$
GAAP sales and marketing 51,393$ 43,458$
Less: Stock-based compensation (3,933) (3,479)
Less: Amortization of purchased intangibles — —
Less: Employer payroll tax on employee equity incentive plans (96) (58)
Non-GAAP sales and marketing 47,364$ 39,921$
GAAP general and administrative 14,596$ 11,578$
Less: Stock-based compensation (2,454) (1,774)
Less: Lawsuit litigation — (44)
Less: Amortization of purchased intangibles — —
Less: Employer payroll tax on employee equity incentive plans (59) (268)
Non-GAAP general and administrative 12,083$ 9,492$
Reconciliation of income (loss) from operations and operating margin:
GAAP loss from operations (7,987)$ (13,944)$
Plus: Stock-based compensation 9,933 8,118
Plus: Lawsuit litigation — 44
Plus: Amortization of purchased intangibles 196 266
Plus: Amortization of stock-based compensation capitalized in software development costs 228 190
Plus: Employer payroll tax on employee equity incentive plans 309 403
Non-GAAP income (loss) from operations 2,679$ (4,923)$
GAAP operating margin (9)% (20)%
Non-GAAP adjustments 12 % 13 %
Non-GAAP operating margin 3 % (7)%
Reconciliation of net income (loss):
GAAP net loss (7,729)$ (13,883)$
Plus: Stock-based compensation 9,933 8,118
Plus: Lawsuit litigation — 44
Plus: Amortization of purchased intangibles 196 266
Plus: Amortization of stock-based compensation capitalized in software development costs 228 190
Plus: Employer payroll tax on employee equity incentive plans 309 403
Non-GAAP net income (loss) 2,937$ (4,862)$
Non-GAAP net income (loss) per share:
Basic 0.05$ (0.09)$
Diluted 0.05$ (0.09)$
Shares used in non-GAAP per share calculations:
Basic 55,196 52,328
Diluted 57,943 52,328
Reconciliation from GAAP to Non-GAAP Results
(In thousands, except per share data; unaudited)
Three Months Ended December 31,
Reconciliation of GAAP Cash Flows from Operating Activities to Free Cash Flows
2017 2016
Net cash provided by operating activities 7,492$ 5,500$
Capital expenditures (3,183) (8,111)
Capitalized software development costs (1,568) (1,342)
Free cash flows (Non-GAAP) 2,741$ (3,953)$
Net cash provided by (used in) investing activities 3,923$ (21,636)$
Net cash provided by financing activities 3,106$ 2,361$
(In thousands; unaudited)
(In thousands; unaudited)
Three Months Ended December 31,
©2008–18 New Relic, Inc. All rights reserved
Appendix – Non-GAAP to GAAP Reconciliation
14
Reconciliation from GAAP to Non-GAAP Results
(In thousands, except per share data; unaudited)
Three Months Ended
2017 2016 2015 December 31, 2017
Reconciliation of cost of revenue:
GAAP cost of revenue 49,990$ 37,183$ 21,802$ 15,671$
Less: Stock-based compensation (1,847) (1,238) (591) (587)
Less: Amortization of purchased intangibles (1,062) (939) (400) (196)
Less: Amortization of stock-based compensation capitalized in software development costs (754) (544) (179) (228)
Less: Employer payroll tax on employee equity incentive plans (114) (18) — (30)
Non-GAAP cost of revenue $ 46,213 $ 34,444 $ 20,632 $ 14,630
GAAP cost of revenue as a percentage of revenue 19% 21% 20% 17%
Non-GAAP adjustments (1%) (2%) (1%) (1%)
Non-GAAP cost of revenue as a percentage of revenue 18% 19% 19% 16%
Reconciliation of gross profit and gross margin:
GAAP gross profit $ 213,489 $ 144,126 $ 88,589 $ 76,156
Non-GAAP adjustments 3,777 2,739 1,170 1,041
Non-GAAP gross profit $ 217,266 $ 146,865 $ 89,759 $ 77,197
GAAP gross margin 81% 79% 80% 83%
Non-GAAP adjustments 1% 2% 1% 1%
Non-GAAP gross margin 82% 81% 81% 84%
Reconciliation of operating expenses:
GAAP research and development $ 61,054 $ 46,394 $ 24,024 $ 18,154
Less: Stock-based compensation (9,975) (6,659) (2,055) (2,959)
Less: Employer payroll tax on employee equity incentive plans (448) (258) — (124)
Non-GAAP research and development $ 50,631 $ 39,477 $ 21,969 $ 15,071
GAAP research and development as a percentage of revenue 23% 26% 22% 20%
Non-GAAP adjustments (4%) (4%) (2%) (4%)
Non-GAAP research and development as a percentage of revenue 19% 22% 20% 16%
GAAP sales and marketing $ 168,163 $ 129,677 $ 89,162 $ 51,393
Less: Stock-based compensation (13,042) (9,258) (5,108) (3,933)
Less: Amortization of purchased intangibles (25) (50) (25) —
Less: Employer payroll tax on employee equity incentive plans (501) (503) — (96)
Non-GAAP sales and marketing $ 154,595 $ 119,866 $ 84,029 $ 47,364
GAAP sales and marketing as a percentage of revenue 64% 72% 81% 56%
Non-GAAP adjustments (5%) (6%) (5%) (4%)
Non-GAAP sales and marketing as a percentage of revenue 59% 66% 76% 52%
GAAP general and administrative $ 45,615 $ 35,693 $ 25,319 $ 14,596
Less: Stock-based compensation (7,082) (6,113) (3,912) (2,454)
Less: Lawsuit litigation (48) (46) (1,322) —
Less: Amortization of purchased intangibles (75) (150) (75) —
Less: Transaction costs related to acquisition — (385) (71) —
Less: Employer payroll tax on employee equity incentive plans (950) (301) — (59)
Non-GAAP general and administrative $ 37,460 $ 28,698 $ 19,939 $ 12,083
GAAP general and administrative as a percentage of revenue 17% 20% 23% 16%
Non-GAAP adjustments (3%) (4%) (5%) (3%)
Non-GAAP general and administrative as a percentage of revenue 14% 16% 18% 13%
Reconciliation of loss from operations and operating margin:
GAAP loss from operations $ (61,343) $ (67,638) $ (49,916) $ (7,987)
Plus: Stock-based compensation 31,946 23,268 11,666 9,933
Plus: Lawsuit litigation 48 46 1,322 —
Plus: Amortization of purchased intangibles 1,162 1,139 500 196
Plus: Transaction costs related to acquisition - 385 71 —
Plus: Amortization of stock-based compensation capitalized in software development costs 754 544 179 228
Plus: Employer payroll tax on employee equity incentive plans 2,013 1,080 — 309
Non-GAAP loss from operations $ (25,420) $ (41,176) $ (36,178) $ 2,679
GAAP operating margin (23%) (37%) (45%) (9%)
Non-GAAP adjustments 13% 14% 12% 12%
Non-GAAP operating margin (10%) (23%) (33%) 3%
Year Ended March 31,

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Nr q3'18 earnings deck final

  • 1. ©2008–18 New Relic, Inc. All rights reserved. Q3 FY 18 Financial Results February 6, 2018
  • 2. ©2008–18 New Relic, Inc. All rights reserved Forward-Looking Statements and Non-GAAP Financial Measures 2 This presentation contains “forward-looking” statements, as that term is defined under the federal securities laws. Any statement that refers to expectations, projections or other characterizations of future events, including financial projections and future market conditions, is a forward- looking statement. Statements included in this presentation that are forward-looking statements include but are not limited to statements regarding market trends and opportunity, our future financial performance, such as our outlook on financial results for the fourth quarter of fiscal year 2018 and for full fiscal years 2018 and 2019, including revenue, non-GAAP operating income, non-GAAP earnings per share, deferred revenue, operating cash flow, free cash flow, gross margin, operating margin, and expenses as a percentage of revenue, and our long-term target operating model. These forward-looking statements are based on our assumptions, expectations and beliefs as of the date of this presentation and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause our actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. We assume no obligation and do not intend to update these forward-looking statements, except as required by law. For more information about factors that may cause actual results to differ materially from forward-looking statements, please refer to our February 6, 2018 press release, as well as the risks described in our filings with the Securities and Exchange Commission (“SEC”), including our most recent Form 10-Q filed with the SEC, particularly in the section titled Risk Factors. This presentation also contains certain non-GAAP financial measures as defined by SEC rules. These non-GAAP financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with GAAP. There are a number of limitations related to the use of these non-GAAP financial measures versus their nearest GAAP equivalents. For example, other companies may calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. Please refer to our February 6, 2018 press release for additional information as to why we believe these non-GAAP financial measures are useful to investors and others in assessing our operating performance. As required by Regulation G, we have provided a reconciliation of those measures to their most directly comparable GAAP measures, which is available in the appendix to this presentation. However, we have not reconciled our expectations as to non-GAAP operating loss and income, non- GAAP earnings per share, gross margin, operating margin, non-GAAP expenses as a percentage of revenue, or free cash flow in future periods to their most directly comparable GAAP measure as a result of uncertainty regarding, and the potential variability of, reconciling items such as stock- based compensation, lawsuit litigation expenses and employer payroll taxes on equity incentive plans. Accordingly, reconciliation is not available without unreasonable effort, although it is important to note that these factors could be material to our results computed in accordance with GAAP.
  • 3. ©2008–18 New Relic, Inc. All rights reserved Provider of Real-time Insights for Software-driven Businesses 3 $48 $52 $59 $63 $68 $73 $80 $85 $92 0% 10% 20% 30% 40% 50% 60% 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Revenue $M % ARR from Enterprise Paid Business Accounts • Differentiated, multi-tenant native cloud platform • Recurring revenue business with industry leading gross margin and net revenue retention • Growing, multibillion dollar market opportunity CAGR period calculated from 3Q15 to 3Q18. See appendix for how we define enterprise paid business accounts. NYSE: NEWR IPO: December 12, 2014 Expanding Product Portfolio: 6 paid products 3-year Revenue CAGR: 47%
  • 4. ©2008–18 New Relic, Inc. All rights reserved Third Quarter Fiscal 2018 Supplemental Data 4 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Annualized Dollar- Based Net Expansion Rate 129% 140% 118% 116% 125% 133% 113% 123% 125% % ARR from Enterprise Paid Business Accounts 37% 42%* 43% 43% 44% 46% 49%* 51% 52% Paid Business Accounts >$100K 319 367 398 427 478 517 555 586 629 Paid Business Accounts >13,100 >13,500 >14,000 >14,500 >14,900 >15,200 >15,400 ~15,900 >16,600 Annualized Revenue / Avg. Paid Business Account >$14,500 >$15,500 >$17,000 >$17,500 >$18,000 >$19,000 >$20,500 >$21,500 >$22,500 * Period included changes to the categorization of existing paid business accounts to reflect that they had expanded beyond the 1,000 employee threshold. See appendix for definitions.
  • 5. ©2008–18 New Relic, Inc. All rights reserved Third Quarter Fiscal 2018 Key Business Highlights 5 Revenue of $91.8M, up 35% YoY Annualized dollar-based net expansion rate of 125% Gross margins of 83% GAAP / 84% non-GAAP $100K+ ARR paid business accounts crosses 600 Operating margins of (9%) GAAP / 3% non-GAAP Announced new product capabilities, customer enablement, and best practice guidance for organizations leveraging Amazon Web Services through their cloud journey See appendix for reconciliation of non-GAAP gross margin and non-GAAP operating margin.
  • 6. ©2008–18 New Relic, Inc. All rights reserved 40% 50% 60% 70% 80% 90% Best-in-Class Gross Margin 6 GAAP Gross Margin vs. SaaS Peers Peer Average = 68% NEWR Source: Company earnings releases filed with the SEC covering the most recent quarter reported as of February 5, 2018. Peers identified based on Wall Street Research comparable SaaS company groupings.
  • 7. ©2008–18 New Relic, Inc. All rights reserved 319 367 398 427 478 517 555 586 629 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Paid Business Accounts >$100K Steady Growth of Large Paid Business Accounts 7 See appendix for an explanation of how we define paid business accounts >$100K.
  • 8. ©2008–18 New Relic, Inc. All rights reserved Steady Growth of Enterprise Business 8 37% 42% 43% 43% 44% 46% 49% 51% 52% 3Q16 4Q16* 1Q17 2Q17 3Q17 4Q17 1Q18* 2Q18 3Q18 % ARR from Enterprise Paid Business Accounts * Period included changes to the categorization of existing paid business accounts to reflect that they had expanded beyond the 1,000 employee threshold. See appendix for an explanation of how we define annual recurring revenue (ARR) and enterprise paid business accounts.
  • 9. ©2008–18 New Relic, Inc. All rights reserved Fourth Quarter and Fiscal 2018 Outlook* 9 Q4 FY18 Guidance Revenue: $95.0M – $96.5M Operating income: $2.0M – $3.0M EPS: $0.04 – $0.05 Deferred revenue to increase mid-twenties percentage-wise from Q3 FY18 Guidance Revenue: $351.6M – $353.1M Operating Loss: $(3.3M) – $(4.3M) EPS: $(0.04) – $(0.06) Gross Margin ~83% Cash provided by operating activities: $35.0M – $40.0M; Free cash flow: $5.0M – $10.0M FY19 Guidance Operating Margin in the low to mid-single digits on post-ASC 606 basis * Operating loss and income, earnings per share, gross margin, operating margin and free cash flow presented on a non-GAAP adjusted basis; Q4 FY18 EPS assumes 58.6M weighted average diluted shares outstanding; FY18 EPS assumes 55.3M weighted average common shares outstanding; See appendix for how we define free cash flow.
  • 10. ©2008–18 New Relic, Inc. All rights reserved Long-Term Target Operating Model* 10 (% of Revenue) FY15 FY16 FY17 3Q18 FY22 Target Driver Long-Term Target Gross Margin 81% 81% 82% 84% 78–82% Continued investments in delivery, support and services 78–82% Sales & Marketing 76% 66% 59% 52% 40–42% Increased mix of productive reps, renewals, installed base 35–38% Research & Development 20% 22% 19% 16% 17–19% Maturation of product portfolio 15–18% General & Administrative 18% 16% 14% 13% 10–12% Economies of scale 7–9% Operating Margin (33%) (23%) (10%) 3% 8–12% 20–25% * Metrics are non-GAAP and exclude stock-based compensation, amortization of purchased intangibles, litigation and acquisition-related expenses. See appendix for reconciliation.
  • 11. ©2008–18 New Relic, Inc. All rights reserved. Thank you February 6, 2018
  • 12. ©2008–18 New Relic, Inc. All rights reserved Appendix – Definitions 12 Monthly and Annual Recurring Revenue (MRR and ARR) Our monthly recurring revenue represents the revenue that we would contractually expect to receive from those customers over the following month, without any increase or reduction in any of their subscriptions. Similarly, annual recurring revenue represents the revenue that New Relic would contractually expect to receive from those customers over the following 12-month period, without any increase or reduction in any of their subscriptions. Enterprise ARR is defined as ARR from paid business accounts with >1,000 employees. Number of Paid Business Accounts We define the number of paid business accounts at the end of any particular period as the number of accounts at the end of the period as identified by a unique account identifier for which we have recognized revenue on the last day of the period indicated. A single organization or customer may have multiple paid business accounts for separate divisions, segments, or subsidiaries. We define an enterprise paid business account as a paid business account that we measure to have over 1,000 employees. >$100K and >$1M / year paid business accounts represents paid business accounts who have ARR greater than $100,000 or $1,000,000, respectively. We define our annualized revenue per average paid business account as the annualized revenue for the current period divided by the average of the number of paid business accounts at the end of the current period and the end of the prior period. Dollar-Based Net Expansion Rate Our dollar-based net expansion rate compares our recurring subscription revenue from customers from one period to the next. We measure our dollar-based net expansion rate on a monthly basis because many of our customers change their subscriptions more frequently than quarterly or annually. To calculate our annual dollar-based net expansion rate, we first establish the base period monthly recurring revenue from all our customers at the end of a month. This represents the revenue we would contractually expect to receive from those customers over the following month, without any increase or reduction in any of their subscriptions. We then (i) calculate the actual monthly recurring revenue from those same customers at the end of that following month; then (ii) divide that following month’s recurring revenue by the base month’s recurring revenue to arrive at our monthly net expansion rate; then (iii) calculate a quarterly net expansion rate by compounding the net expansion rates of the three months in the quarter; and then (iv) calculate our annualized net expansion rate by compounding our quarterly net expansion rate over an annual period. Free Cash Flow We define free cash flow as cash from operating activities minus purchases of property and equipment and capitalized software development costs.
  • 13. ©2008–18 New Relic, Inc. All rights reserved Appendix – Non-GAAP to GAAP Reconciliation 13 2017 2016 Reconciliation of gross profit and gross margin: GAAP gross profit 76,156$ 55,469$ Plus: Stock-based compensation 587 475 Plus: Amortization of purchased intangibles 196 266 Plus: Amortization of stock-based compensation capitalized in software development costs 228 190 Plus: Employer payroll tax on employee equity incentive plans 30 17 Non-GAAP gross profit 77,197$ 56,417$ GAAP gross margin 83 % 81 % Non-GAAP adjustments 1 % 2 % Non-GAAP gross margin 84 % 83 % Reconciliation of operating expenses: GAAP research and development 18,154$ 14,377$ Less: Stock-based compensation (2,959) (2,390) Less: Employer payroll tax on employee equity incentive plans (124) (60) Non-GAAP research and development 15,071$ 11,927$ GAAP sales and marketing 51,393$ 43,458$ Less: Stock-based compensation (3,933) (3,479) Less: Amortization of purchased intangibles — — Less: Employer payroll tax on employee equity incentive plans (96) (58) Non-GAAP sales and marketing 47,364$ 39,921$ GAAP general and administrative 14,596$ 11,578$ Less: Stock-based compensation (2,454) (1,774) Less: Lawsuit litigation — (44) Less: Amortization of purchased intangibles — — Less: Employer payroll tax on employee equity incentive plans (59) (268) Non-GAAP general and administrative 12,083$ 9,492$ Reconciliation of income (loss) from operations and operating margin: GAAP loss from operations (7,987)$ (13,944)$ Plus: Stock-based compensation 9,933 8,118 Plus: Lawsuit litigation — 44 Plus: Amortization of purchased intangibles 196 266 Plus: Amortization of stock-based compensation capitalized in software development costs 228 190 Plus: Employer payroll tax on employee equity incentive plans 309 403 Non-GAAP income (loss) from operations 2,679$ (4,923)$ GAAP operating margin (9)% (20)% Non-GAAP adjustments 12 % 13 % Non-GAAP operating margin 3 % (7)% Reconciliation of net income (loss): GAAP net loss (7,729)$ (13,883)$ Plus: Stock-based compensation 9,933 8,118 Plus: Lawsuit litigation — 44 Plus: Amortization of purchased intangibles 196 266 Plus: Amortization of stock-based compensation capitalized in software development costs 228 190 Plus: Employer payroll tax on employee equity incentive plans 309 403 Non-GAAP net income (loss) 2,937$ (4,862)$ Non-GAAP net income (loss) per share: Basic 0.05$ (0.09)$ Diluted 0.05$ (0.09)$ Shares used in non-GAAP per share calculations: Basic 55,196 52,328 Diluted 57,943 52,328 Reconciliation from GAAP to Non-GAAP Results (In thousands, except per share data; unaudited) Three Months Ended December 31, Reconciliation of GAAP Cash Flows from Operating Activities to Free Cash Flows 2017 2016 Net cash provided by operating activities 7,492$ 5,500$ Capital expenditures (3,183) (8,111) Capitalized software development costs (1,568) (1,342) Free cash flows (Non-GAAP) 2,741$ (3,953)$ Net cash provided by (used in) investing activities 3,923$ (21,636)$ Net cash provided by financing activities 3,106$ 2,361$ (In thousands; unaudited) (In thousands; unaudited) Three Months Ended December 31,
  • 14. ©2008–18 New Relic, Inc. All rights reserved Appendix – Non-GAAP to GAAP Reconciliation 14 Reconciliation from GAAP to Non-GAAP Results (In thousands, except per share data; unaudited) Three Months Ended 2017 2016 2015 December 31, 2017 Reconciliation of cost of revenue: GAAP cost of revenue 49,990$ 37,183$ 21,802$ 15,671$ Less: Stock-based compensation (1,847) (1,238) (591) (587) Less: Amortization of purchased intangibles (1,062) (939) (400) (196) Less: Amortization of stock-based compensation capitalized in software development costs (754) (544) (179) (228) Less: Employer payroll tax on employee equity incentive plans (114) (18) — (30) Non-GAAP cost of revenue $ 46,213 $ 34,444 $ 20,632 $ 14,630 GAAP cost of revenue as a percentage of revenue 19% 21% 20% 17% Non-GAAP adjustments (1%) (2%) (1%) (1%) Non-GAAP cost of revenue as a percentage of revenue 18% 19% 19% 16% Reconciliation of gross profit and gross margin: GAAP gross profit $ 213,489 $ 144,126 $ 88,589 $ 76,156 Non-GAAP adjustments 3,777 2,739 1,170 1,041 Non-GAAP gross profit $ 217,266 $ 146,865 $ 89,759 $ 77,197 GAAP gross margin 81% 79% 80% 83% Non-GAAP adjustments 1% 2% 1% 1% Non-GAAP gross margin 82% 81% 81% 84% Reconciliation of operating expenses: GAAP research and development $ 61,054 $ 46,394 $ 24,024 $ 18,154 Less: Stock-based compensation (9,975) (6,659) (2,055) (2,959) Less: Employer payroll tax on employee equity incentive plans (448) (258) — (124) Non-GAAP research and development $ 50,631 $ 39,477 $ 21,969 $ 15,071 GAAP research and development as a percentage of revenue 23% 26% 22% 20% Non-GAAP adjustments (4%) (4%) (2%) (4%) Non-GAAP research and development as a percentage of revenue 19% 22% 20% 16% GAAP sales and marketing $ 168,163 $ 129,677 $ 89,162 $ 51,393 Less: Stock-based compensation (13,042) (9,258) (5,108) (3,933) Less: Amortization of purchased intangibles (25) (50) (25) — Less: Employer payroll tax on employee equity incentive plans (501) (503) — (96) Non-GAAP sales and marketing $ 154,595 $ 119,866 $ 84,029 $ 47,364 GAAP sales and marketing as a percentage of revenue 64% 72% 81% 56% Non-GAAP adjustments (5%) (6%) (5%) (4%) Non-GAAP sales and marketing as a percentage of revenue 59% 66% 76% 52% GAAP general and administrative $ 45,615 $ 35,693 $ 25,319 $ 14,596 Less: Stock-based compensation (7,082) (6,113) (3,912) (2,454) Less: Lawsuit litigation (48) (46) (1,322) — Less: Amortization of purchased intangibles (75) (150) (75) — Less: Transaction costs related to acquisition — (385) (71) — Less: Employer payroll tax on employee equity incentive plans (950) (301) — (59) Non-GAAP general and administrative $ 37,460 $ 28,698 $ 19,939 $ 12,083 GAAP general and administrative as a percentage of revenue 17% 20% 23% 16% Non-GAAP adjustments (3%) (4%) (5%) (3%) Non-GAAP general and administrative as a percentage of revenue 14% 16% 18% 13% Reconciliation of loss from operations and operating margin: GAAP loss from operations $ (61,343) $ (67,638) $ (49,916) $ (7,987) Plus: Stock-based compensation 31,946 23,268 11,666 9,933 Plus: Lawsuit litigation 48 46 1,322 — Plus: Amortization of purchased intangibles 1,162 1,139 500 196 Plus: Transaction costs related to acquisition - 385 71 — Plus: Amortization of stock-based compensation capitalized in software development costs 754 544 179 228 Plus: Employer payroll tax on employee equity incentive plans 2,013 1,080 — 309 Non-GAAP loss from operations $ (25,420) $ (41,176) $ (36,178) $ 2,679 GAAP operating margin (23%) (37%) (45%) (9%) Non-GAAP adjustments 13% 14% 12% 12% Non-GAAP operating margin (10%) (23%) (33%) 3% Year Ended March 31,