SlideShare a Scribd company logo
1 of 18
Informz Client Success Series:
Email’s Role in Raising $300,000 in One Month
Presenters:
Alex Mastrianni, Informz
Ryan King, Beta Theta Pi
Check 1, 2, 3…
If you can hear me and see my slide, please
note this in the chat box to your right.
If you cannot hear, please try re-dialing
in, and let me know so I can be of
assistance.
Presenters:
Alex Mastrianni, Informz
Ryan King, Beta Theta Pi
Informz Client Success Series:
Email’s Role in Raising $300,000 in One Month
About Informz Image
Meet the Presenters
Alex Mastrianni
Marketing Specialist
Informz
Ryan King
Director of Advancement
Beta Theta Pi
Cross Channel Marketing
Cross-Channel Marketing
The mission of the Beta
Theta Pi Foundation is to
develop men of principle
for a principled life.
• 174 year old college fraternity
based in Oxford, Ohio.
• 129 active chapters across North
America
• 8,000+ undergraduate members
• 127,000 living alumni
• 100,000 with mailing addresses
• 40,000 with email addresses
• 10,000+ parents and friends of
the Fraternity
About Beta Theta Pi
The Challenge
• In FY13 (June 1 – May 31) we were roughly $350,000 short of
our $1 million annual fund goal on May 1. (Beta Leadership
Fund)
• A few audience segmentation strategies worked
previously, but we wanted to take it to the next level.
• We knew we needed a fully blended strategy with multiple
audiences and multiple outreach methods (methods
supplementing each other, rather than competing).
The Plan
In February and March we designed a fiscal-year end strategy
that involved multiple audiences and outreach methods.
Donor Base Audiences
• Inner family of volunteers
• Top lifetime/lapsed donors
• Parents
• Canadian members
• General members/non-
donors
Outreach Methods*
• Out of house direct mail
• Email
• In house direct mail
• Phone calls from Board
members & other volunteers.
• Staff phone-a-thon
• Facebook/Twitter
* Number of recipients for various email/mail outreach
ranged from less than 100 people to 40,000 people.
The Execution
Our April and May plan included
– 3 Direct Mail Appeals
– 16 Email Solicitations
– 8 Facebook/Twitter posts
– 3 Phone Outreach
Audience & Appeal
Breakdown Examples
Top Donors
• In house letter under signature of dignitary – May 15
• Phone call from board member – May 20-22
• Email reminder with reinforced ask amount – May 23
• Final progress updates on May 31
Parents
• Direct mail appeal – April 15
• Email announcing $10,000 May Challenge – May 8
• Challenge progress update email – May 23
• Final progress update – May 31
Those who gave were excluded from subsequent emails with the exception of the
May 31 “progress update.”
The Results
• $292,099 was raised in May (second largest month ever)
o $114,821 through email
o $60,213 through phone
o $117,065 through mail
• Unsubscribe Rates
o “Series Unsubscribe” gave the option to opt-out of future May outreach only.
o All 16 Informz emails in May had an unsubscribe rate below the 0.14%
benchmark.
o May 2013 unsubscribes were less than half of our May 2012 push unsubscribes.
– We ended the fiscal year at $960,828 - our second largest year
ever.
Key Learnings
• Master Calendar – Created months in advance and
allowed for effective blending of strategies across multiple
outreach methods and audiences.
• Database Integration
o Audience segmentation
o Personalized donor information in various emails
o Reinforcement of ask amounts used in direct mail appeal
o Custom giving URLs allowed for auto-population of donor
information on the giving form (fast and easy for smartphone users)
o Tracking of email effectiveness with embedded appeal codes
o Clean unsubscribe process which minimized “global unsubscribes”
thanks to the “series unsubscribe” option
“The annual fund provides a fertile field in which to
experiment with new and emerging technologies and
techniques. Successful organizations will apply a
blended approach of proven and exploratory methods
to ensure growth and viability into the future.”
Fundraising Best Practices Report
Things to remember
• Create a master calendar
• Utilize your data
• Get personal
• Set expectations
• Make it easy
Questions? Let us know!
Type your questions in the chat box to
the right!
Contact the speakers:
Alex | mastrianni@informz.com
Ryan | ryan.king@betathetapi.org
Speak to the email marketing
experts at Informz:
experts@informz.com
1.888.371.1842 x5

More Related Content

More from Informz

Lead Scoring Hacks
Lead Scoring HacksLead Scoring Hacks
Lead Scoring HacksInformz
 
2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation
2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation
2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. AutomationInformz
 
Drive event registration with automated campaigns
Drive event registration with automated campaignsDrive event registration with automated campaigns
Drive event registration with automated campaignsInformz
 
Technology as a Strategic Asset: Association Technology Trends, Innovation an...
Technology as a Strategic Asset: Association Technology Trends, Innovation an...Technology as a Strategic Asset: Association Technology Trends, Innovation an...
Technology as a Strategic Asset: Association Technology Trends, Innovation an...Informz
 
Using Marketing Automation Technology to Strengthen Advocacy Efforts
Using Marketing Automation Technology to Strengthen Advocacy EffortsUsing Marketing Automation Technology to Strengthen Advocacy Efforts
Using Marketing Automation Technology to Strengthen Advocacy EffortsInformz
 
Advocacy Copywriting 101
Advocacy Copywriting 101Advocacy Copywriting 101
Advocacy Copywriting 101Informz
 
Driving Engagement and Retention through Multichannel Personalization
Driving Engagement and Retention through Multichannel PersonalizationDriving Engagement and Retention through Multichannel Personalization
Driving Engagement and Retention through Multichannel PersonalizationInformz
 
The Best Subject Lines of 2015
The Best Subject Lines of 2015The Best Subject Lines of 2015
The Best Subject Lines of 2015Informz
 
30 Tips in 30 Minutes
30 Tips in 30 Minutes30 Tips in 30 Minutes
30 Tips in 30 MinutesInformz
 
From Unknown to Known: Turning Website Visitors into Organization Advocates
From Unknown to Known: Turning Website Visitors into Organization AdvocatesFrom Unknown to Known: Turning Website Visitors into Organization Advocates
From Unknown to Known: Turning Website Visitors into Organization AdvocatesInformz
 
Creating Personas to Increase Relevancy
Creating Personas to Increase RelevancyCreating Personas to Increase Relevancy
Creating Personas to Increase RelevancyInformz
 
Open, Click, Convert - Improve your email marketing with data
Open, Click, Convert - Improve your email marketing with dataOpen, Click, Convert - Improve your email marketing with data
Open, Click, Convert - Improve your email marketing with dataInformz
 
Benchmark webinar slides
Benchmark webinar slidesBenchmark webinar slides
Benchmark webinar slidesInformz
 
Moving to a Campaign Mindset
Moving to a Campaign MindsetMoving to a Campaign Mindset
Moving to a Campaign MindsetInformz
 
5 Keys to Association Website Success in 2015 (And beyond)
5 Keys to Association Website Success in 2015 (And beyond)5 Keys to Association Website Success in 2015 (And beyond)
5 Keys to Association Website Success in 2015 (And beyond)Informz
 
Good Data: The Fuel for your Association's Marketing Engine
Good Data: The Fuel for your Association's Marketing EngineGood Data: The Fuel for your Association's Marketing Engine
Good Data: The Fuel for your Association's Marketing EngineInformz
 
Technology Trends in Associations
Technology Trends in AssociationsTechnology Trends in Associations
Technology Trends in AssociationsInformz
 
How to Convert Event Data into Dollars
How to Convert Event Data into DollarsHow to Convert Event Data into Dollars
How to Convert Event Data into DollarsInformz
 
7 Reasons You Need Marketing Automation
7 Reasons You Need Marketing Automation7 Reasons You Need Marketing Automation
7 Reasons You Need Marketing AutomationInformz
 
How to Attract, Nurture, and Retain Members with Strategic Communications
How to Attract, Nurture, and Retain Members with Strategic CommunicationsHow to Attract, Nurture, and Retain Members with Strategic Communications
How to Attract, Nurture, and Retain Members with Strategic CommunicationsInformz
 

More from Informz (20)

Lead Scoring Hacks
Lead Scoring HacksLead Scoring Hacks
Lead Scoring Hacks
 
2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation
2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation
2017 Informz Email Marketing Performance Benchmark Webinar: Email vs. Automation
 
Drive event registration with automated campaigns
Drive event registration with automated campaignsDrive event registration with automated campaigns
Drive event registration with automated campaigns
 
Technology as a Strategic Asset: Association Technology Trends, Innovation an...
Technology as a Strategic Asset: Association Technology Trends, Innovation an...Technology as a Strategic Asset: Association Technology Trends, Innovation an...
Technology as a Strategic Asset: Association Technology Trends, Innovation an...
 
Using Marketing Automation Technology to Strengthen Advocacy Efforts
Using Marketing Automation Technology to Strengthen Advocacy EffortsUsing Marketing Automation Technology to Strengthen Advocacy Efforts
Using Marketing Automation Technology to Strengthen Advocacy Efforts
 
Advocacy Copywriting 101
Advocacy Copywriting 101Advocacy Copywriting 101
Advocacy Copywriting 101
 
Driving Engagement and Retention through Multichannel Personalization
Driving Engagement and Retention through Multichannel PersonalizationDriving Engagement and Retention through Multichannel Personalization
Driving Engagement and Retention through Multichannel Personalization
 
The Best Subject Lines of 2015
The Best Subject Lines of 2015The Best Subject Lines of 2015
The Best Subject Lines of 2015
 
30 Tips in 30 Minutes
30 Tips in 30 Minutes30 Tips in 30 Minutes
30 Tips in 30 Minutes
 
From Unknown to Known: Turning Website Visitors into Organization Advocates
From Unknown to Known: Turning Website Visitors into Organization AdvocatesFrom Unknown to Known: Turning Website Visitors into Organization Advocates
From Unknown to Known: Turning Website Visitors into Organization Advocates
 
Creating Personas to Increase Relevancy
Creating Personas to Increase RelevancyCreating Personas to Increase Relevancy
Creating Personas to Increase Relevancy
 
Open, Click, Convert - Improve your email marketing with data
Open, Click, Convert - Improve your email marketing with dataOpen, Click, Convert - Improve your email marketing with data
Open, Click, Convert - Improve your email marketing with data
 
Benchmark webinar slides
Benchmark webinar slidesBenchmark webinar slides
Benchmark webinar slides
 
Moving to a Campaign Mindset
Moving to a Campaign MindsetMoving to a Campaign Mindset
Moving to a Campaign Mindset
 
5 Keys to Association Website Success in 2015 (And beyond)
5 Keys to Association Website Success in 2015 (And beyond)5 Keys to Association Website Success in 2015 (And beyond)
5 Keys to Association Website Success in 2015 (And beyond)
 
Good Data: The Fuel for your Association's Marketing Engine
Good Data: The Fuel for your Association's Marketing EngineGood Data: The Fuel for your Association's Marketing Engine
Good Data: The Fuel for your Association's Marketing Engine
 
Technology Trends in Associations
Technology Trends in AssociationsTechnology Trends in Associations
Technology Trends in Associations
 
How to Convert Event Data into Dollars
How to Convert Event Data into DollarsHow to Convert Event Data into Dollars
How to Convert Event Data into Dollars
 
7 Reasons You Need Marketing Automation
7 Reasons You Need Marketing Automation7 Reasons You Need Marketing Automation
7 Reasons You Need Marketing Automation
 
How to Attract, Nurture, and Retain Members with Strategic Communications
How to Attract, Nurture, and Retain Members with Strategic CommunicationsHow to Attract, Nurture, and Retain Members with Strategic Communications
How to Attract, Nurture, and Retain Members with Strategic Communications
 

Recently uploaded

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
DEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home  WORKWEEK-PLAN.docxDEPED Work From Home  WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docxRodelinaLaud
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfOrient Homes
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechNewman George Leech
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 

Recently uploaded (20)

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
DEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home  WORKWEEK-PLAN.docxDEPED Work From Home  WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docx
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow â‚ą,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow â‚ą,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow â‚ą,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow â‚ą,9517
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman Leech
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 

Informz Client Success Series: Email's Role in Raising $300,000 in One Month

  • 1. Informz Client Success Series: Email’s Role in Raising $300,000 in One Month Presenters: Alex Mastrianni, Informz Ryan King, Beta Theta Pi
  • 2.
  • 3. Check 1, 2, 3… If you can hear me and see my slide, please note this in the chat box to your right. If you cannot hear, please try re-dialing in, and let me know so I can be of assistance.
  • 4. Presenters: Alex Mastrianni, Informz Ryan King, Beta Theta Pi Informz Client Success Series: Email’s Role in Raising $300,000 in One Month
  • 6. Meet the Presenters Alex Mastrianni Marketing Specialist Informz Ryan King Director of Advancement Beta Theta Pi
  • 8. The mission of the Beta Theta Pi Foundation is to develop men of principle for a principled life. • 174 year old college fraternity based in Oxford, Ohio. • 129 active chapters across North America • 8,000+ undergraduate members • 127,000 living alumni • 100,000 with mailing addresses • 40,000 with email addresses • 10,000+ parents and friends of the Fraternity About Beta Theta Pi
  • 9. The Challenge • In FY13 (June 1 – May 31) we were roughly $350,000 short of our $1 million annual fund goal on May 1. (Beta Leadership Fund) • A few audience segmentation strategies worked previously, but we wanted to take it to the next level. • We knew we needed a fully blended strategy with multiple audiences and multiple outreach methods (methods supplementing each other, rather than competing).
  • 10. The Plan In February and March we designed a fiscal-year end strategy that involved multiple audiences and outreach methods. Donor Base Audiences • Inner family of volunteers • Top lifetime/lapsed donors • Parents • Canadian members • General members/non- donors Outreach Methods* • Out of house direct mail • Email • In house direct mail • Phone calls from Board members & other volunteers. • Staff phone-a-thon • Facebook/Twitter * Number of recipients for various email/mail outreach ranged from less than 100 people to 40,000 people.
  • 11. The Execution Our April and May plan included – 3 Direct Mail Appeals – 16 Email Solicitations – 8 Facebook/Twitter posts – 3 Phone Outreach
  • 12.
  • 13. Audience & Appeal Breakdown Examples Top Donors • In house letter under signature of dignitary – May 15 • Phone call from board member – May 20-22 • Email reminder with reinforced ask amount – May 23 • Final progress updates on May 31 Parents • Direct mail appeal – April 15 • Email announcing $10,000 May Challenge – May 8 • Challenge progress update email – May 23 • Final progress update – May 31 Those who gave were excluded from subsequent emails with the exception of the May 31 “progress update.”
  • 14. The Results • $292,099 was raised in May (second largest month ever) o $114,821 through email o $60,213 through phone o $117,065 through mail • Unsubscribe Rates o “Series Unsubscribe” gave the option to opt-out of future May outreach only. o All 16 Informz emails in May had an unsubscribe rate below the 0.14% benchmark. o May 2013 unsubscribes were less than half of our May 2012 push unsubscribes. – We ended the fiscal year at $960,828 - our second largest year ever.
  • 15. Key Learnings • Master Calendar – Created months in advance and allowed for effective blending of strategies across multiple outreach methods and audiences. • Database Integration o Audience segmentation o Personalized donor information in various emails o Reinforcement of ask amounts used in direct mail appeal o Custom giving URLs allowed for auto-population of donor information on the giving form (fast and easy for smartphone users) o Tracking of email effectiveness with embedded appeal codes o Clean unsubscribe process which minimized “global unsubscribes” thanks to the “series unsubscribe” option
  • 16. “The annual fund provides a fertile field in which to experiment with new and emerging technologies and techniques. Successful organizations will apply a blended approach of proven and exploratory methods to ensure growth and viability into the future.” Fundraising Best Practices Report
  • 17. Things to remember • Create a master calendar • Utilize your data • Get personal • Set expectations • Make it easy
  • 18. Questions? Let us know! Type your questions in the chat box to the right! Contact the speakers: Alex | mastrianni@informz.com Ryan | ryan.king@betathetapi.org Speak to the email marketing experts at Informz: experts@informz.com 1.888.371.1842 x5