1. is the first deadly sin of the general officer. 2. Working effectively with other people requires that we draw on subtle aspects of ourselves - our thoughts, and -and appeal to those aspects in others. 3. Today's leaders have to lead with both head and heart. Leaders lead with their to tend to organizational issues such as goals and strategies, production schedules, structure, finances, operational issues, etc; they lead with their to tend to human issues, such as understanding, supporting, and developing others. 4. A leader's assumptions or theories about how something works are part of his or her mode. 5. Long-held assumptions don't always fit the reality of the current situation. It is important for leaders to regard assumptions as ideas rather than fixed truths. 6. Good leadership isn't about following the rules or others but standing up for what you believe is for the organization. 7. When people assume they have complete knowledge of a situation because of past experiences, they exhibit the Pike Syndrome, a trained incapacity that comes from a rigid commitment to what was true in the past and an inability to consider alternatives and different perspectives. Leaders. have to forget many of their ideas and be open to nev ones; this openness-putting aside preconceptions and suspending beliefs and opinions-can be referred to as beginner's mind. 8. Many leaders become prisoners of their own assumptions and mindsets due to success. Effective leaders learn to question their own and assumptions. 9. Define systems thinking. 10. With dots in isolation. leaders see the big picture and connects the dots rather than just looking at the 11. Some leaders act as if people leave their emotions at home when they come to work, but in reality. a key component of leadership is being and understanding how emotions affect working relationships and performance. 12. What are the four fundamental categories of emotional intelligence? 13. gets in the way of people feeling good about their work, themselves, and the organization. It creates an atmosphere in which people feel powerless so that their confidence. commitment, enthusiasm, imagination, and motivation are diminished. 14. Leaders can learn to bind people together for a shared purpose through positive forces such as caring and and to others on a personal leve.

1. 1. is the first deadly sin of the general officer. 2. Working effectively with other people requires
that we draw on subtle aspects of ourselves - our thoughts, and -and appeal to those aspects in
others. 3. Today's leaders have to lead with both head and heart. Leaders lead with their to tend
to organizational issues such as goals and strategies, production schedules, structure, finances,
operational issues, etc; they lead with their to tend to human issues, such as understanding,
supporting, and developing others. 4. A leader's assumptions or theories about how something
works are part of his or her mode. 5. Long-held assumptions don't always fit the reality of the
current situation. It is important for leaders to regard assumptions as ideas rather than fixed
truths. 6. Good leadership isn't about following the rules or others but standing up for what you
believe is for the organization. 7. When people assume they have complete knowledge of a
situation because of past experiences, they exhibit the Pike Syndrome, a trained incapacity that
comes from a rigid commitment to what was true in the past and an inability to consider
alternatives and different perspectives. Leaders. have to forget many of their ideas and be open to
nev ones; this openness-putting aside preconceptions and suspending beliefs and opinions-can be
referred to as beginner's mind. 8. Many leaders become prisoners of their own assumptions and
mindsets due to success. Effective leaders learn to question their own and assumptions. 9. Define
systems thinking. 10. With dots in isolation. leaders see the big picture and connects the dots
rather than just looking at the 11. Some leaders act as if people leave their emotions at home
when they come to work, but in reality. a key component of leadership is being and
understanding how emotions affect working relationships and performance. 12. What are the
four fundamental categories of emotional intelligence? 13. gets in the way of people feeling good
about their work, themselves, and the organization. It creates an atmosphere in which people feel
powerless so that their confidence. commitment, enthusiasm, imagination, and motivation are
diminished. 14. Leaders can learn to bind people together for a shared purpose through positive
forces such as caring and and to others on a personal leve