Sales & Marketing Alignment: How to Synergize for Success
Barco CEO Outlines Transformation Journey and Future Vision
1. One Barco
The road ahead…
A journey of perpetual transformation
December 2013
Eric Van Zele
CEO
2. Barco 2012
You will find us where images are critical to professionals
NYSE
Euronext
International company
Headquartered in Belgium
Stocklisted (BAR) on
NYSE Euronext Brussels
Company Confidential
Slide 2
90+
Presence in more
than 90 countries
3,90O
Employees
1.156
Billion euro
sales in 2012
7. Simulation
”Barco consistently delivers in terms of quality, reliability and
performance”
Phil Morse, US Agent Ansible Design Ltd, London, England
Company Confidential
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9. 2009: Barco is determined to create shareholder value
BARCO share price (€)
▪ Barco has seen a significant historical
performance decline
100
-
80
60
40
▪ Since 2009, Barco is determined to
reverse this trend
20
9
May-13
May-12
May-11
May-10
May-09
May-08
May-07
May-06
May-05
May-04
May-03
May-02
May-01
0
Company Confidential
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Flat revenue and declining market shares
Declining gross margins
Fluctuating and inconsistent EBIT
Declining shareholder value
10. 2009 - Time to act
Organization ill prepared for Digital Cinema
Wrong strategic focus on events market
Silo culture destroyed value
Complexity was life-threatening
Global operations were substandard
Technology too narrow, base needed broadening
S&M pointed to inefficient go-to-market models
Service and quality below customer expectations
Management systems and processes end-of-life
Company Confidential
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11. It took 4 years to reshape Barco: 2009-2012
Phase I (2009)
Weather the crisis
Phase II (2010)
Resume growth
and restore
profitability
Phase III
(2011/2012)
Consolidate global
leadership
2009 vs 2012
SALES from € 640m to € 1,160m
EBITDA from 3.8% to 13.8%
ROCE from -9% to 24%
Company Confidential
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13. 2010: Strategic repositioning of Barco
Vision
Where do we
want to go ?
What do we
want to be?
Mission
Intelligence:
How do we realize
our goal ?
Strategy
Resources
Structure
How do we
organize ourselves
to get there ?
Company Confidential
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Do we have the
right people & culture
to be successful ?
Processes
What are
the mission critical
business processes ?
14. Strategic repositioning of Barco
Phase II (2010)
Resume growth and restore
profitability
Phase I (2009)
Weather the crisis
Portfolio analysis
•
•
•
•
Align organi²zation with strategy
Invest and grow the core
Consolidate Avionics with Defense
Each business unit to 10/10/20
Leadership and culture
•
•
•
We-culture at the top
Values and behaviors
Next generation leaders
Customer intimacy
•
•
•
•
•
More customer centric approach
Strategic marketing
Key account focus
Professional channel management
Global service capability
Operational Excellence
•
•
•
•
Reduced complexity and footprint
Better systems and reporting
India and China
Quality and operational efficiency
Lead through technology
•
•
•
•
Company Confidential
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Phase III (2011/2012)
Consolidate global leadership
IP-connectivity and processing
Next generation projector technologies
User friendly interfaces and
management systems
Multimedia systems
15. The first step in redefining Barco was an in-depth
analysis of the current portfolio
Market attractiveness
High
Score
Defense
&
avionics
Training
Simulator
Digital
Cinema
V&AR
Signage
Low
Score
Company Confidential
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Medical
Source: Bain analysis, Barco management interviews
VLS other
VLS projector
Ability to win
Control room
High
Score
16. Further analysis helped to frame the industry trends
Mobility: bring your own device (BYOD)…
Increased bandwidth for wireless connections
Teleworking / remote learning / remote collaboration
Emerging need for multifunctional screens
Customers demand more integrated end-to-end systems
Customers demand full connectivity and collaboration
Company Confidential
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17. Competitive Intelligence helped to discover new value creation
models with new contenders are being deployed… and showing
Barco’s unique position…
Traditional competitors
Emerging competitors
New
capabilities
Projection
Healthcare
Advanced
Visualization
Defense &
Aerospace
Company Confidential
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New
markets
New
geographies
18. Market Intelligence helped in seeing the growth and its drivers
TAM growth 2011-2015
CAGR
(11-15)
9,000
7,000
3.8%
EUR 7.7bn
8,000
EUR 6.6bn
6,000
Ventures
5,000
Defense &
Aerospace
63
CRV
2.1%
12.5%
1,000
R&S
DC
0
2011
Corporate
AV
R&S
DC
2015
Market growth per division (€M)
Company Confidential
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– Double digit growth in Healthcare
– Decline in DC off-set by growth in Professional AV
82
– Moderate growth in CRV, D&A and Ventures
Within these markets, Barco targets those segments
that exhibit most attractive growth potential:
– Corporate AV in Entertainment ~10% CAGR
Entertainment
Corporate
AV
The markets Barco serves, are growing at ~4% p.a.
driven by
126
529
Healthcare
2,000
1,058
3.2%
Defense &
Aerospace
CRV
3,000
€M
(11-15)
1.1%
Ventures
Healthcare
4,000
Growth drivers
– Point of Care in Healthcare >30% CAGR
– UAV market in Defense >10% CAGR
9.7%
464
6.1%
100
-8.3%
-306
Expansion in terms of geographies into the BRIC
countries
19. …adding new and sizeable growth opportunities
Mid Segment
“Connectivity” & “Collaboration”
device
Lossless, low-latency
video transport
LOCAL
CONNECTIVITY
device
gateway
device
Controlled streaming
of audio/video
STREAMING
gateway
device
device
Company Confidential
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Collaborative
decision making
through
data/video/audio
COLLABORATION
20. Generic growth options considered
Acquisitions
More software enabled
management systems
New technology
breakthroughs
Projector & Display
centric OEM Business
model
Mid-segment
markets
(less niche)
Company Confidential
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More integrated
systems
New verticals
More service enabled
systems
New
geographies
21. Broadening the technology base
Display
technology
Projection
technology
Connectivity
Collaboration
Company Confidential
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22. Dimensions of competitive advantage
Technology
Customer
Intimacy
Operational
Excellence
Company Confidential
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24. Barco anno 2012
1.16 billion strong and growing
Global leader in projectors and displays for professional use
Strategic acquisitions to reinforce collaboration
Technology leader through innovative solutions for connectivity
Playing a home game in ALL strategic geographies
Building on innovative core technology platforms
Value creation and enterpreneurship in promising ventures
Built on worldclass systems, processes and operations
Having strategic marketing with intelligence in place
Company Confidential
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25. Great companies thrive on passion and commitment
Outstanding people and teams
operating in a motivating and nurturing environment
are key to success
Company Confidential
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26. Leadership is key
The timeless role of leaders is
to help their organizations work
through necessary but painful changes
that don’t happen naturally
Company Confidential
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27. The twelve dimensions of leadership
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
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Visioning
Empowering
Energizing
Designing and Aligning
Rewarding and Feedback
Team Building
Outside Orientation
Global Mindset
Tenacity
Emotional Intelligence
Life Balance
Resilience to Stress
28. Culture is key - Barco core values
1. We trust each other
2. We encourage team play
3. We care about our people
4. We deal openly and ethically
5. We delight our customers
6. We are accountable
7. We lead through innovation
8. We deal with facts
Company Confidential
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29. Vision - The road ahead…
Over the next 4 years Barco should foster the ambition to grow
organically into
1.5 billion in revenues
10% CAGR
EBIT = > 9% on sales
> 75 millions in FCF per annum
Through increased focus on rapidly growing opportunities for networked &
collaborative visualization systems in the core markets, now defined as
Healthcare, Projection, Advanced Visualization, Defense & Aerospace
…and beyond the 1,5 billion threshold through inorganic growth
Company Confidential
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30. Barco’s strategy
Visualize
Defend & reinforce
Barco’s leadership
position in the
“Visualize” core
Distribute &
Transmit
Manage
Capture
Applications
Capitalize on the IPconnectivity and
collaboration
opportunity
Expand into adjacent
markets
Company Confidential
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Note: Barco’s offer today in “Visualize”: Projectors, LCD displays, LED walls, Video walls
Barco’s offer today in “Distribute & Transmit”: Image processors, Controllers
31. Barco now moving into Networking and Collaboration
Not Barco
Not Barco
Local
Area
Network
Gateway
Wide Area
Network
EN- / DE-CODING
EN- / DE-CODING
• Recorder
• Media management server
• Image processing server
Company Confidential
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• Image
composition
32. Shaping new products and services
Leveraging the Internet stack....
... to extend business reach
Entertainment
•
Live event streaming
Corporate & Education
•
•
•
•
•
On-demand collaboration
Corporate HD streaming
Digital Signage
Campus broadcast & video distribution
Course recording & on-demand learning
Healthcare
•
•
•
Digital operating room
Centralized streaming and recording
Remote surgical collaboration
33. 7 ways to shape our own destiny
Visionary entrepreneurship
Inspiring leadership
Continuous education
Global mindset
Focus on innovation instead of duplication
Focus on rapid experimentation instead of business plans
Focus on growth rather than on cutting costs
Yes we can!
Company Confidential
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35. Ten commandments of a turnaround
1. Dare to see reality the way it is and not the way you had hoped it to be
2. Market and Customer Intelligence: do the necessary diagnostics upfront
and consult with your people and your customers to collect their inputs
and get them involved early on
3. Competitive Intelligence: benchmark the industry leaders and assess why
they have been successful
4. Communicate your assessment of 'current state' clearly and succinctly to
all stakeholders. Don't beat around the bush and repeat often. Illustrate
why change is needed
5. Articulate a new vision & strategy for a brighter future and illustrate how
powerful it could be. Illustrate how it could benefit stakeholders. Push for
executive alignment and commitment and passion and buy-in
Company Confidential
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36. Ten commandments of a turnaround
6. Be a role model for change. Change begins at the top. Create a leadership
team with a 'we' culture. Engage your most valuable players early on
7. Determine whether the current organizational structure is still suited for
deliverance of the new vision and strategy. Change if necessary
8. Business Intelligence: identify and publish the key performance indicators
and review and discuss them open and honestly and frequently with the
leadership team. Push for their collective commitment and enforce
accountability
9. Reward team behavior and team culture and implement new incentive
schemes that will reinforce and support your new vision and strategy
10. Celebrate successes and promote & reward those that have contributed to
your progress. Remove or eliminate those that try to inhibit change
Company Confidential
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