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INTERNATIONALMechanical Engineering and Technology (IJMET), ISSN 0976 –
 International Journal of JOURNAL OF MECHANICAL ENGINEERING
 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME
                         AND TECHNOLOGY (IJMET)
ISSN 0976 – 6340 (Print)
ISSN 0976 – 6359 (Online)
Volume 4, Issue 2, March - April (2013), pp. 47-52
                                                                              IJMET
© IAEME: www.iaeme.com/ijmet.asp
Journal Impact Factor (2013): 5.7731 (Calculated by GISI)
www.jifactor.com
                                                                           ©IAEME


      SIMULATION AND OPTIMIZATION OF UNLOADING POINT OF A
               SUGARCANE INDUSTRY – A CASE STUDY

                                                  1                    2
                           Mr. Bhupendra Singh , Dr. Vishal Saxena
  1
      Student, M.Tech, Mechanical Engineering Department, IFTM University, Moradabad, India,
                                             244001.
       2
        Professor & Head, Mechanical Engineering Department, IFTM University, Moradabad,
                                         India, 244001.



  ABSTRACT

          The problem of finding the required number of unloading points in the sugarcane
  industry can be solved by the application of Queuing theory. This paper deals with the
  optimization of unloading time in continuously operating process industry such as sugarcane
  industry with the help of a simulation model. In this case study, the company selected,
  located in the northern part of India, and was facing the problem of high waiting time of
  trolleys. The data were collected for the inter-arrival time of trolleys arriving there and the
  service time of trolleys. The data were analyzed to find out the suitable probability
  distribution with the help of Minitab software. After fitting the suitable distribution to the
  data, a simulation model was developed with the help of extend simulation software keeping
  in mind the complexity involved in the system. The idea behind it was to model the existing
  system and then compare the performance of this model with the existing system to check
  whether it matches with the performance of the existing system or not. If it does so, it means
  that the model is fairly representative of the existing system. Then we varied the number of
  service points and the corresponding waiting time was found out which resulted in the
  computation of waiting cost per trolley. Having found out the waiting cost per trolley, the
  service time per trolley was also calculated. The cost model was then applied to get the
  optimum number of service points.

  KEYWORDS: Waiting time, service time, service points, waiting cost.



                                                47
International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 –
6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME

INTRODUCTION
        The Company was facing the problem of high waiting time of trolleys in the queues
of parking place. The average waiting time of trolleys was 15 hours. The factors responsible
for the trolley detention were as follows: Uncertainty in trolley arrival, Under-utilisation of
cranes or machines, No store at the place of service points, Number of queue, Lower average
output. As no standard model is suitable for such industries and the complexities involved are
high, some specific reliable method is needed.

METHODOLOGY
        As the data was in haphazard form, a small program was written to sort out these data
into ascending order, converting them into minute and then finding the inter-arrival time.
Then these data were fed to the Minitab software to find out the suitable probability
distribution. Similarly, the service time data have also been fed to the same software for the
same purpose.
        After finding out the distribution of the inter-arrival time and service time, we tried to
find out a suitable multi-server queuing model. Unfortunately, we could not find out the
same, so we decided to simulate it with Extend simulation software. The idea behind it was to
model the existing system, and then allow running for a long period & then compare its
performance with the existing system. If the performance of the simulation model matches
with the existing system, it will mean that our model is valid. Then the strategy would be to
change the number of service points and measure the performance e.g. waiting time
corresponding to these service points.
        Having found out the waiting time for different number of service points, we decided
to use the cost model to find out the optimum number of service points. Strategy here is to
find out the waiting cost per trolley and service cost per trolley corresponding to the different
service points, thereby finding out the total cost which in turn will decide the optimum
number of service points. The service points corresponding to the minimum total cost would
be the optimum one.
ANALYSIS
Finding the probability distribution of inter-arrival time
The total number of data points (inter-arrival time) = 493.
By feeding the data to Minitab software, the parameters and A-D value for different possible
distribution are as follows:
           Distribution                      Parameter                        A-D value
 Exponential                       Mean= 9.03                                    662.5
 Weibull                           Shape= 0.415; scale= 2.601                    28.48
 Logistic                          Location= 3.29; scale= 7.02                   72.21
 Log logistic                      Location= 1.20; scale= 2.30                   38.92
           Table 1. Comparison of probability distributions for inter-arrival time.
       This comparison represents that the A-D value is minimum for Weibull Distribution.
So the Weibull Distribution has been selected for inter-arrival time data. In other words data
have been fitted to Weibull Distribution.


                                               48
International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 –
6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME

Finding the probability distribution of service time

The total number of data points (service time) = 64
By feeding the data to Minitab software, the parameters and A-D value for different possible
distribution are as follows:

      Distribution                     Parameter                          A-D value
   Weibull                    Shape= 1.775; Scale= 22.025                     0.42
   Lognormal                 Location= 2.884; Scale= 0.324                   1.113
   Normal                   Mean=20.051; St. Dev =8.670                      0.398
   Log logistic              Location= 4.133; Scale= 0.368                   0.708
   Logistic                  Location= 23.015; Scale= 4.55                   0.438
              Table 2. Comparison of probability distributions for service time.

        This comparison represents that the A-D value is minimum for Normal Distribution.
So the Normal Distribution has been selected for service time data. In other words data have
been fitted to Normal Distribution.

MODELING OF THE EXISTING SYSTEM

       The model corresponding to the existing system with the help of extends simulation
software i.e. model with 3 service points and its performance measurement is shown below:




                          Figure 1. Model of the existing system



                                            49
International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 –
6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME

Performance Measurement of the Existing Model

       For smooth running of the simulation model, the inputs of the model are the
characteristics of the distribution i.e. outputs of the Minitab software. After allowing the
model i.e. system to run for 9 years, the outputs of the simulation model obtained is as
follows:        Average Queue length= 48 trolleys
                Average Waiting time = 14.15 hour
                Maximum Waiting time          = 42.95 hour

Comparison with the Performance of Existing System:

        The average waiting time of trolleys in the sugarcane industry of the existing system
is 15 hour. The performance obtained from the simulation model is more or less similar to the
performance of the existing system i.e. 14.15 hour, which reasonably confirms that our model
is valid or it is true representative of the existing system. Now the strategy would be to
change the number of service points in a simulation model and measure the performance i.e.
waiting time corresponding to these service points.

MODEL WITH 5 SERVICE POINTS

       For Model, figure 2 can be referred. After allowing it to run for 9 years, the outputs of
the simulation model obtained is as follows:

                               Average queue length = 4 trolley
                               Average waiting time = 132.6 minute = 2.21hour
                               Maximum waiting time = 12.72 hour

                                                                                                                        T       U       S    f

                                                                                    STOP                Rand                                                     STOP                   a

  count                                                                                       down                       D      down                               down
                                                                                          f
                                         d                                                                              service point                    d                          f
                                                                                                        1 2 3                                                                           b
                                   V                                                                 random no. input    T U S
                                                       F
                                                                                    STOP                                                                          STOP
                       start
                                                                                                        Rand                                                            down                combine
                                               L W                                        down
                      program                                                                                           A           D       down
                                                    queue                                      f                                                             d                      f
                                                                                                                            T   U S
                                                                 prioritiser                                                                                                                   #
                                        STOP                                                            1 2 3
                                                                                   STOP                                                                          STOP                         Exit
                                             down                                                                       A       D       down                                                  (4)
                                                                                         down           Rand                                                       down
                                        shut down                                        f                                                                                      f
                                                                                                                            T   U S                  d
                                                                                                                                                                                                      plotter
                                   a                                                                    1 2 3                                                    STOP
                               ? b                                                  STOP                                A       D       down                       down
  V 1 2 3                                                                                               Rand                              d
                                                                                          down                                                                                          a
                               select
 source                                                                              f                                      T       U S                                 f
                  F       selection                                                                     1 2 3
                                             STOP                                                                                                                                       b
                                                                                    STOP                                                                         STOP
            L W                                                                                                         A           D       down
                                                down                                                                                                                down
                                                                                              down      Rand

                                        shut down                              f                                                                 d
                                                                prioritiser                                                                                                 f
                                                                                                        1 2 3
                                                            F

                                                    L W
                                                    queue




                                                           Figure 2. Model with 5 service points


                                                                                                   50
International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 –
6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME

SUMMARY OF AVERAGE WAITING TIME FOR DIFFERENT SERVICE POINTS

       After running the simulation model with different service points, the outputs of the
simulation model obtained is shown below:
3 service point      = 849.00 min. = 14.15 hr.
4 service point      = 443.21 min. = 7.38 hr.
5 service point      = 132.60 min. = 2.21 hr.
6 service point      = 78.26 min.         = 1.30 hr.

COST MODEL

        After finding out the waiting time for different number of service points, we then use
the cost model to find out the optimum number of service points. Strategy here would be to
calculate the waiting cost per trolley and service cost per trolley corresponding to the
                                  tr
different service points. Then the total cost is determined which in turn wi decide the
                                                                              will
optimum number of service points. The service points corresponding to the minimum total
cost would be the optimum one.

Graphical Analysis

      The waiting cost, service cost & the total cost can be represented on the same plot as
shown below:
                                               Cost model
                                                                    waiting cost
                                                                    service cost
                                 1200                               total cost
                                 1000
                   cost in Rs.




                                  800
                                  600
                                  400
                                  200
                                   0


                                           No. of service points


                                   Figure 3. Total cost representation
The figure 3. clearly shows that there is a point where waiting cost, service cost and total cost
is minimum. This point gives the optimum number of service points.
It is clear from the above graphical analysis (fig. 3) that the optimum number of service
                                                       )
points is 5.

RESULTS

The results based on the simulation model and cost model are shown below:
The optimum number of service points
     ptimum                                               =5
Corresponding average waiting time of trolleys            = 2.21 hr


                                                     51
International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 –
6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME

CONCLUSION

        According to the results obtained and analysis of data, it is concluded that the
optimum number of service points is five, which means that there is a deficiency of two
service points in the existing system of the continuously operating process industry here. To
increase the service points, the selected industry needs to install a new crane machines. The
approach adopted in this work is of collecting the data related to inter-arrival time of trolleys,
service time of arriving trolleys, finding the suitable probability distribution of the data,
developing a simulation model of the existing system, waiting time, computation of waiting
cost per trolley and the resultant cost involved has been found to be useful in modeling a
proposed system which enables to lower the costs involved due to waiting time. The same
approach can be adopted for any such process industry which experiences losses due to
excess waiting time.

REFERENCES

   1. Jose A. Diaz and Ileana G. Perez (2000), “Simulation and optimization of sugarcane
       transportation in Harvest season”, Proceedings of Winter Simulation Conference, pp.
       1114 – 1117.
   2. Averill M. Law & W. David Kelton (1998), “Simulation and Modeling Analysis”,
       McGraw-Hill, Inc., New York.
   3. Montgomery, D.C. (1995), “Introduction to Statistical Quality Control”, John Wiley and
       Sons (Asia), Pvt. Ltd, Singapore.
   4. http://www.minitab.com/products/15/demo, 20th December 2012.
   5. http://dmoz.org/Science/Software/Simulation, 16th November 2012.
   6. Charles E. Ebeling (University of Dayton) (2000), “An Introduction to Reliability and
       Maintainability Engineering”, McGraw-Hill Inc., New York.
   7. Cosmetatos, G.P., (1974), “Approximate equilibrium results for the multi-server queue
       (GI/M/r)”, Operation Research Quarterly, 25 (1974), pp.625-634.
   8. http://www.xycoon.com/logistic_distribution.htm, 10th Aug. 2012.
   9. http://mathstat.carleton.ca/~help/sashtml/qc/chap30/sect32.htm, 10th Aug. 2012.
   10. Krishna B. Misrta (2000), “Reliability Analysis and Prediction”, Reliability Engineering
       Center (IIT Kharagpur).
   11. Kishore Shridharbhai Trivedi (1998), “Probability and Statistics with Reliability, Queuing
       and Computer Science application”, Duke University, North Carolina, Prentice Hall of
       India, New Delhi-1.
   12. Kishore Shridharbhai Trivedi (2002), “Higher Engineering Mathematics”, Khanna
       Publisher, New Delhi.
   13. Toshikazu Kimura (1992), “Interpolation approximations for the Mean Waiting Time in a
       multi-Server Queue”, Journal of Operation research, Society of Japan, Vol. 35, N0. 1,
       pp.77 - 91.
   14. R.S.Deshmukh, N.N.Bhostekar, U.V.Aswalekar and V.B.Sawant (2012), “Inbound
       supply chain Methodology of Indian Sugar industry”,International Journal of Engineering
       Research and applications, Vidyavardhini’s College of Engineering and Technology,
       Vasai, pp.71-78.
   15. Jose K Jacob and Dr. Shouri P.V., “Application of Control Chart Based Reliability
       Analysis in Process Industries” International Journal of Mechanical Engineering &
       Technology (IJMET), Volume 3, Issue 1, 2012, pp. 1 - 13, ISSN Print: 0976 – 6340,
       ISSN Online: 0976 – 6359.

                                               52

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IJMET

  • 1. INTERNATIONALMechanical Engineering and Technology (IJMET), ISSN 0976 – International Journal of JOURNAL OF MECHANICAL ENGINEERING 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME AND TECHNOLOGY (IJMET) ISSN 0976 – 6340 (Print) ISSN 0976 – 6359 (Online) Volume 4, Issue 2, March - April (2013), pp. 47-52 IJMET © IAEME: www.iaeme.com/ijmet.asp Journal Impact Factor (2013): 5.7731 (Calculated by GISI) www.jifactor.com ©IAEME SIMULATION AND OPTIMIZATION OF UNLOADING POINT OF A SUGARCANE INDUSTRY – A CASE STUDY 1 2 Mr. Bhupendra Singh , Dr. Vishal Saxena 1 Student, M.Tech, Mechanical Engineering Department, IFTM University, Moradabad, India, 244001. 2 Professor & Head, Mechanical Engineering Department, IFTM University, Moradabad, India, 244001. ABSTRACT The problem of finding the required number of unloading points in the sugarcane industry can be solved by the application of Queuing theory. This paper deals with the optimization of unloading time in continuously operating process industry such as sugarcane industry with the help of a simulation model. In this case study, the company selected, located in the northern part of India, and was facing the problem of high waiting time of trolleys. The data were collected for the inter-arrival time of trolleys arriving there and the service time of trolleys. The data were analyzed to find out the suitable probability distribution with the help of Minitab software. After fitting the suitable distribution to the data, a simulation model was developed with the help of extend simulation software keeping in mind the complexity involved in the system. The idea behind it was to model the existing system and then compare the performance of this model with the existing system to check whether it matches with the performance of the existing system or not. If it does so, it means that the model is fairly representative of the existing system. Then we varied the number of service points and the corresponding waiting time was found out which resulted in the computation of waiting cost per trolley. Having found out the waiting cost per trolley, the service time per trolley was also calculated. The cost model was then applied to get the optimum number of service points. KEYWORDS: Waiting time, service time, service points, waiting cost. 47
  • 2. International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 – 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME INTRODUCTION The Company was facing the problem of high waiting time of trolleys in the queues of parking place. The average waiting time of trolleys was 15 hours. The factors responsible for the trolley detention were as follows: Uncertainty in trolley arrival, Under-utilisation of cranes or machines, No store at the place of service points, Number of queue, Lower average output. As no standard model is suitable for such industries and the complexities involved are high, some specific reliable method is needed. METHODOLOGY As the data was in haphazard form, a small program was written to sort out these data into ascending order, converting them into minute and then finding the inter-arrival time. Then these data were fed to the Minitab software to find out the suitable probability distribution. Similarly, the service time data have also been fed to the same software for the same purpose. After finding out the distribution of the inter-arrival time and service time, we tried to find out a suitable multi-server queuing model. Unfortunately, we could not find out the same, so we decided to simulate it with Extend simulation software. The idea behind it was to model the existing system, and then allow running for a long period & then compare its performance with the existing system. If the performance of the simulation model matches with the existing system, it will mean that our model is valid. Then the strategy would be to change the number of service points and measure the performance e.g. waiting time corresponding to these service points. Having found out the waiting time for different number of service points, we decided to use the cost model to find out the optimum number of service points. Strategy here is to find out the waiting cost per trolley and service cost per trolley corresponding to the different service points, thereby finding out the total cost which in turn will decide the optimum number of service points. The service points corresponding to the minimum total cost would be the optimum one. ANALYSIS Finding the probability distribution of inter-arrival time The total number of data points (inter-arrival time) = 493. By feeding the data to Minitab software, the parameters and A-D value for different possible distribution are as follows: Distribution Parameter A-D value Exponential Mean= 9.03 662.5 Weibull Shape= 0.415; scale= 2.601 28.48 Logistic Location= 3.29; scale= 7.02 72.21 Log logistic Location= 1.20; scale= 2.30 38.92 Table 1. Comparison of probability distributions for inter-arrival time. This comparison represents that the A-D value is minimum for Weibull Distribution. So the Weibull Distribution has been selected for inter-arrival time data. In other words data have been fitted to Weibull Distribution. 48
  • 3. International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 – 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME Finding the probability distribution of service time The total number of data points (service time) = 64 By feeding the data to Minitab software, the parameters and A-D value for different possible distribution are as follows: Distribution Parameter A-D value Weibull Shape= 1.775; Scale= 22.025 0.42 Lognormal Location= 2.884; Scale= 0.324 1.113 Normal Mean=20.051; St. Dev =8.670 0.398 Log logistic Location= 4.133; Scale= 0.368 0.708 Logistic Location= 23.015; Scale= 4.55 0.438 Table 2. Comparison of probability distributions for service time. This comparison represents that the A-D value is minimum for Normal Distribution. So the Normal Distribution has been selected for service time data. In other words data have been fitted to Normal Distribution. MODELING OF THE EXISTING SYSTEM The model corresponding to the existing system with the help of extends simulation software i.e. model with 3 service points and its performance measurement is shown below: Figure 1. Model of the existing system 49
  • 4. International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 – 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME Performance Measurement of the Existing Model For smooth running of the simulation model, the inputs of the model are the characteristics of the distribution i.e. outputs of the Minitab software. After allowing the model i.e. system to run for 9 years, the outputs of the simulation model obtained is as follows: Average Queue length= 48 trolleys Average Waiting time = 14.15 hour Maximum Waiting time = 42.95 hour Comparison with the Performance of Existing System: The average waiting time of trolleys in the sugarcane industry of the existing system is 15 hour. The performance obtained from the simulation model is more or less similar to the performance of the existing system i.e. 14.15 hour, which reasonably confirms that our model is valid or it is true representative of the existing system. Now the strategy would be to change the number of service points in a simulation model and measure the performance i.e. waiting time corresponding to these service points. MODEL WITH 5 SERVICE POINTS For Model, figure 2 can be referred. After allowing it to run for 9 years, the outputs of the simulation model obtained is as follows: Average queue length = 4 trolley Average waiting time = 132.6 minute = 2.21hour Maximum waiting time = 12.72 hour T U S f STOP Rand STOP a count down D down down f d service point d f 1 2 3 b V random no. input T U S F STOP STOP start Rand down combine L W down program A D down queue f d f T U S prioritiser # STOP 1 2 3 STOP STOP Exit down A D down (4) down Rand down shut down f f T U S d plotter a 1 2 3 STOP ? b STOP A D down down V 1 2 3 Rand d down a select source f T U S f F selection 1 2 3 STOP b STOP STOP L W A D down down down down Rand shut down f d prioritiser f 1 2 3 F L W queue Figure 2. Model with 5 service points 50
  • 5. International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 – 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME SUMMARY OF AVERAGE WAITING TIME FOR DIFFERENT SERVICE POINTS After running the simulation model with different service points, the outputs of the simulation model obtained is shown below: 3 service point = 849.00 min. = 14.15 hr. 4 service point = 443.21 min. = 7.38 hr. 5 service point = 132.60 min. = 2.21 hr. 6 service point = 78.26 min. = 1.30 hr. COST MODEL After finding out the waiting time for different number of service points, we then use the cost model to find out the optimum number of service points. Strategy here would be to calculate the waiting cost per trolley and service cost per trolley corresponding to the tr different service points. Then the total cost is determined which in turn wi decide the will optimum number of service points. The service points corresponding to the minimum total cost would be the optimum one. Graphical Analysis The waiting cost, service cost & the total cost can be represented on the same plot as shown below: Cost model waiting cost service cost 1200 total cost 1000 cost in Rs. 800 600 400 200 0 No. of service points Figure 3. Total cost representation The figure 3. clearly shows that there is a point where waiting cost, service cost and total cost is minimum. This point gives the optimum number of service points. It is clear from the above graphical analysis (fig. 3) that the optimum number of service ) points is 5. RESULTS The results based on the simulation model and cost model are shown below: The optimum number of service points ptimum =5 Corresponding average waiting time of trolleys = 2.21 hr 51
  • 6. International Journal of Mechanical Engineering and Technology (IJMET), ISSN 0976 – 6340(Print), ISSN 0976 – 6359(Online) Volume 4, Issue 2, March - April (2013) © IAEME CONCLUSION According to the results obtained and analysis of data, it is concluded that the optimum number of service points is five, which means that there is a deficiency of two service points in the existing system of the continuously operating process industry here. To increase the service points, the selected industry needs to install a new crane machines. The approach adopted in this work is of collecting the data related to inter-arrival time of trolleys, service time of arriving trolleys, finding the suitable probability distribution of the data, developing a simulation model of the existing system, waiting time, computation of waiting cost per trolley and the resultant cost involved has been found to be useful in modeling a proposed system which enables to lower the costs involved due to waiting time. The same approach can be adopted for any such process industry which experiences losses due to excess waiting time. REFERENCES 1. Jose A. Diaz and Ileana G. Perez (2000), “Simulation and optimization of sugarcane transportation in Harvest season”, Proceedings of Winter Simulation Conference, pp. 1114 – 1117. 2. Averill M. Law & W. David Kelton (1998), “Simulation and Modeling Analysis”, McGraw-Hill, Inc., New York. 3. Montgomery, D.C. (1995), “Introduction to Statistical Quality Control”, John Wiley and Sons (Asia), Pvt. Ltd, Singapore. 4. http://www.minitab.com/products/15/demo, 20th December 2012. 5. http://dmoz.org/Science/Software/Simulation, 16th November 2012. 6. Charles E. Ebeling (University of Dayton) (2000), “An Introduction to Reliability and Maintainability Engineering”, McGraw-Hill Inc., New York. 7. Cosmetatos, G.P., (1974), “Approximate equilibrium results for the multi-server queue (GI/M/r)”, Operation Research Quarterly, 25 (1974), pp.625-634. 8. http://www.xycoon.com/logistic_distribution.htm, 10th Aug. 2012. 9. http://mathstat.carleton.ca/~help/sashtml/qc/chap30/sect32.htm, 10th Aug. 2012. 10. Krishna B. Misrta (2000), “Reliability Analysis and Prediction”, Reliability Engineering Center (IIT Kharagpur). 11. Kishore Shridharbhai Trivedi (1998), “Probability and Statistics with Reliability, Queuing and Computer Science application”, Duke University, North Carolina, Prentice Hall of India, New Delhi-1. 12. Kishore Shridharbhai Trivedi (2002), “Higher Engineering Mathematics”, Khanna Publisher, New Delhi. 13. Toshikazu Kimura (1992), “Interpolation approximations for the Mean Waiting Time in a multi-Server Queue”, Journal of Operation research, Society of Japan, Vol. 35, N0. 1, pp.77 - 91. 14. R.S.Deshmukh, N.N.Bhostekar, U.V.Aswalekar and V.B.Sawant (2012), “Inbound supply chain Methodology of Indian Sugar industry”,International Journal of Engineering Research and applications, Vidyavardhini’s College of Engineering and Technology, Vasai, pp.71-78. 15. Jose K Jacob and Dr. Shouri P.V., “Application of Control Chart Based Reliability Analysis in Process Industries” International Journal of Mechanical Engineering & Technology (IJMET), Volume 3, Issue 1, 2012, pp. 1 - 13, ISSN Print: 0976 – 6340, ISSN Online: 0976 – 6359. 52