Webinar: Accelerating digital transformation practical insights

1. Accelerating Digital
Transformation: Practical
Insights

2. Presentations are intended for educational purposes only and do not replace independent professional
judgment. Statements of facts and opinions expressed are those of the participants individually and,
unless expressly stated otherwise, are neither the opinion nor position of The Digital Insurer. The
Digital Insurer do not endorse or approve, and assume no responsibility for, the content, accuracy or
completeness of the information presented.
Disclaimer

3. Discussion Agenda
Digital transformation platform
TDI Updates and Wrap - up
Practical Insights
75
mins
Panel Discussion

4. Questions & Answers
• How to participate:
If you have a question please type into the Q&A area
If you have a comment please type into the chat area
• Session format:
The moderator will use a combination of his own
questions and those from the audience

5. Today’s Panel

7. While vaccines provide new hope
• - Industry has permanently changed
• - Customer expectations have changed
• - Products have changed
Thedawn of the post-Covid era

8. CONFIDENTIALI © 2020 VERMEG
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Post-Covid:
Key Take
aways for
Insurers
Agility and Speed Cost Constraints
SkillsOrganizational Change
Process
Flexibility
Architectural
Flexibility

9. CONFIDENTIALI © 2020 VERMEG
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99
What can insurers do to accelerate their
digital transformation agendas in 2021?

10. 10
Snap Poll - 1
Q. How is your firm's Digital Transformation progress as we enter 2021?
1. Very well placed, we have clear agenda and are meeting all our objectives
2. OK, we’ve been keeping up with the demand from our clients
3. Catching up, we’ve had a few minor issues, but we are looking forward to a good year
4. Struggling, we’ve had some major issues, but hopefully behind us now
How to participate:
Just respond to the question when it appears on your screen

11. 11
What can insurers do to accelerate their
digital transformation agendas in 2021?

12. 12
What can insurers do to accelerate their
digital transformation agendas in 2021?

13. 13
What can insurers do to accelerate their
digital transformation agendas in 2021?

14. 14
Poll 1 – Your views
Q. How is your firm's Digital Transformation progress as we enter 2021?
1. Very well placed, we have clear agenda and are meeting all our objectives
2. OK, we’ve been keeping up with the demand from our clients
3. Catching up, we’ve had a few minor issues, but we are looking forward to a good year
4. Struggling, we’ve had some major issues, but hopefully behind us now

15. CONFIDENTIALI © 2020 VERMEG
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15

16. CONFIDENTIALI © 2020 VERMEG
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Who is VERMEG?
500+
CLIENTS
40+
COUNTRIES
1400+
EMPLOYEES
1993
FOUNDED
>$100m
ANNUAL
REVENUE
>21% R&D
REVENUE
RE-INVESTMENT
Mexico
New York
Paris Luxembourg
Sao Paolo
Singapore
Hong Kong
Tokyo
Sydney
London
Madrid
Tunis
Frankfurt
Amsterdam
Brussels
Software Vendor
for Financial Institutions

17. CONFIDENTIALI © 2020 VERMEG
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17
VERMEG’s Digital Transformation Platform
Accelerates Digital Transformation combining:
• BizDevOp oriented Low Code Platform with no Vendor lock-in
• Business and Technical Components
• Digital Journeys: Ready-to-use experience connected on legacy
systems

18. CONFIDENTIALI © 2020 VERMEG
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Low Coding Platform: Technology Accelerator
No Vendor Lock-in
Low Code Platform
Accelerate their digital transformation initiatives
Reduce Time to Market
Deliver User Experience (UX) Faster
Streamline Project-to-Product cycle
Helps for skills and talent management
Bridge silos between IT and Business
“By 2024, low-code application development will be
responsible for more than 65% of application
development activity.” (Gartner)

19. CONFIDENTIALI © 2020 VERMEG
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19
Components Store: Business
Accelerator
Business modules to be
configured
Available touchpoint with
Digital Workplace
A Business solution for
Digital Transformation
A New digital user
experience
Reduce Time to Market

20. CONFIDENTIALI © 2020 VERMEG
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Digital Journeys: User Experience Accelerator
Optimised User Experience…
...Available as Ready-to-use Solutions
Turn-Key Digital Experiences
Templates To be Customised
Palmyra & Components Based
Proven and Used by Clients
Covering: Insurance, Banking, Wealth
Management…
Massive visibility and acceleration with
greater end-user adoption

21. CONFIDENTIALI © 2020 VERMEG
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VERMEG’s Unique Value Proposition
TECHNOLOGY ACCELERATOR + BUSINESS ACCELERATOR + USER EXPERIENCE
ACCELERATOR
Low Code Platform Component Store Digital Journeys
+ +

22. 22
Panel Discussion

23. 23
Snap Poll - 2
Q. Where does your firm see the greatest need for Digital Transformation acceleration?
1. Sales Distribution
2. Customer on-boarding
3. Client servicing
4. Claims / Payments / Fraud
5. Internal operations / process automation / APIs
How to participate:
Just respond to the question when it appears on your screen

24. CONFIDENTIALI © 2020 VERMEG
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24
PANEL QUESTIONS
Covid-19 has dominated 2020, to
what extent do you think it will impact
insurers in 2021? How specifically?

25. CONFIDENTIALI © 2020 VERMEG
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25
PANEL QUESTIONS
What technologies do you see as
playing a key role in 2021 and
why?

26. CONFIDENTIALI © 2020 VERMEG
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26
PANEL QUESTIONS
Customers (and partners) have far
greater digital expectations now.
What should insurers do?

27. CONFIDENTIALI © 2020 VERMEG
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27
PANEL QUESTIONS
What priority should insurers place
on IOT and usage-based solutions
this year? Any standouts from
2020?

28. CONFIDENTIALI © 2020 VERMEG
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28
PANEL QUESTIONS
How should insurers be using AI /
ML going forward? Any use case
standout from 2020?

29. CONFIDENTIALI © 2020 VERMEG
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PANEL QUESTIONS
Faster, better, cheaper: which do
you think insurers should make a
priority this year?

30. 30
Poll 2 – Your views
Q. Where does your firm see the greatest need for Digital Transformation acceleration?
1. Sales Distribution
2. Customer on-boarding
3. Client servicing
4. Claims / Payments / Fraud
5. Internal operations / process automation / APIs
How to participate:
Just respond to the question when it appears on your screen

31. 31
Final Poll
Q. Would you like further information from Vermeg on their transformation platform?
1. Yes
2. Not at the moment

32. Webinars coming up
32
https://www.the-digital-insurer.com/tdi-webinars/

33. Insights to Solutions
33
Time: 11am – 12.40pm ET
https://www.the-digital-insurer.com/insights-to-solutions/insights-to-solutions-series-digital-
underwriting/

34. TDI Academy – virtual L&D platform on digital insurance
Life-long learning
on digital insurance
Click on lesson title to get more info
7 x 8 one-hour lessons On-demand 24x7 MCQs for each Range of Industry Experts= Participant rating (out of 10)
1. OUR CHANGING
WORLD
2. TECH ENABLERS 3. DATA & ANALYTICS
4. VALUE CHAIN
INNOVATIONS
5. NEW DIGITAL
BUSINESS MODELS
1.1 4th Industrial
Revolution
1.2 Our Connected
World
1.3 Power
of Social
1.4 Changing
Consumer
Behavior
1.5 More Change
Coming
1.6 Why Data
is King
1.7 Cloud
Crushes Costs
1.8 Insurance
Re-booted
2.1 Tech Trends in
Insurance
2.2 AI, Machine
Learning & RPA
2.3 Blockchain
2.4 IoT
2.5 Chat &
Voice
2.6 Immersive
Technologies
2.7 APIs &
Microservices
2.8 Tech Architecture
Best Practices
3.1 The Power
of Data
3.2 Python
Basics
3.3 Python
Intermediate
3.4 Data Visualization
& Example Tools
3.5 Machine Learning
3.6 D&A Use Cases
- P&C
3.7 D&A Use Cases
- Life & Health
3.8 Predictive
Modelling
4.1 Sales Tools for
insurance Agents
4.2 Underwriting
- Life & Health
4.3 Underwriting
- P&C
4.4 Product
Development
4.5 Service &
Administration
4.6 Claims
- Life & Health
4.7 Claims - P&C
4.8 Implementing
Value Chain
Innovations
5.1 Platforms &
Ecosystems
5.2 Microinsurance
5.3 On-demand
Insurance
5.4 Comparison
Sites
5.5 Peer-to-peer
& Community
5.6 Health &
Wellness
5.7 Commercial
5.8 Building New
Digital Business Models
6. MARKETING &
CUSTOMER
EXPERIENCE
7. STRATEGY &
TRANSFORMATION
6.1 Data-led
Marketing
6.2 Direct Digital
Marketing
6.3 Digital Marketing
for Advisors
(O2O)
6.4 Power of
Content
6.5 Omni Sales
& Servicing
6.6 Customer
Lifetime Value &
Customer Advocacy
6.7 Customer
Experience
6.8 Out-of-industry
Use Cases
7.1 Why Strategy
Beats Execution
7.2 Regulations &
Ethics in a Digital World
7.3 Transforming
the Old vs
Building the New
7.4 Partnership in
a Digital World
7.5 Change
Management as a
Discipline
7.6 Agile & Lean
Basics
7.7 Cultural Change
for a Digital World
7.8 How to Succeed
When Most
Transformation Fail
8.3
8.5
8.3
8.7
8.5
8.7
8.2
8.6
8.3
8.8
8.6
8.6
8.7
8.4
8.3
8.3
8.5
8.7
8.5
8.7
8.4
8.3
8.6
8.5
8.7
8.6
8.3
8.7
8.5
8.7
8.5
8.9
8.7
8.6
8.8
8.7
8.5
8.5
8.3
8.7
8.6
8.6
8.5
8.6
8.4
8.9
8.7
8.7
8.9
8.4
8.6
8.5
8.7
8.5
8.7
9.0
8.6
https://www.the-digital-insurer.com/tdi-academy/prime-lessons/

35. TDI Academy
https://www.the-digital-insurer.com/tdi-academy/
Working together to accelerate the digital transformation of insurance

36. Post webinar activities
• Recording will be emailed to registered participants
• Please give us your feedback and participant suggestions
• If you would like to follow-up with any of the panelists
Hugh Terry hugh.terry@the-digital-insurer.com
Andrew Dart adart@vermeg.com
Andreas Rudorfer arudorfer@vermeg.com
Mike Gourlay mike.gourlay@qbe.com
Tomasz Kurczyk tomasz.kurczyk@axa.com.sg
Cass White cazza.white@gmail.com

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