2. • Majority of SMEbusiness transacted withbrokers andagents, whohave
limited technologicalcapabilityandasa result areslow
• SMEsare generally facedwith the choiceofcostlyinsurance (suburban
brokers andagents) orno choicein provider (international brokers)
• Poor customerexperience oftendueto poor technological
infrastructure, leading to very slow turnaround timesandinability to
self serve
• Withouttechnologythere isalso a highcostfor insurers toservice these
customers –with low return
SMEInsurance Commercial Insurance across the Globe is
a BIG industry.... But SME’s are generally
poorly serviced
4. Activity Item
2008 Platformlaunchedwith ProfessionalIndemnityInsurance(Lloyds)andfirst policysold
2009 PublicLiabilityInsurancelaunched
2010 BusinessInsurancePacklaunched
2011 BizCoverNew Zealandlaunched
2012 ManagementLiabilityInsurancelaunched
BizInsure(US)launched
2013 CyberInsurancelaunched
2014
2015 100,000thPolicySold
Version2 of the BizCoverInsuranceplatformlaunched
2016 AustralialaunchesChineselanguageversionof the website
Firstwhitelabellaunchwith CovaU
PersonalAccidentInsurancelaunched
Whitelabelpartnershipwith Choosilaunches
2017 Whitelabelpartnershipwith Comparethe Marketlaunches
200,000thPolicySold
2018 300,000thPolicySold
Own AFSL
Year Achievement
5. The BizCover Platform
BizCover Branded or Own Branded
14 Insurers
>6,000
Occupations
10 Product
Lines
Instant
Purchase
Supported by a team of 140 across Australia, NZ and the USA
BizCover
Insurance
Platform
Multiple
Jurisdictions
Wholesale Direct
Local
Regulations
Online Quotes
6. One Technology Solution Offering:
Access to multiple product lines
Access to customised quotes for 6,000occupations
Online quoting – multiple products atone time
Bind (in minutes), amend &renew policies online
Policy documents emailed instantly
Underwriting override & reporting capability
7. • Accessedvia the web
• ContestableOnlineQuotes
• Quoteand Purchasein minutes
• All documentsbrandedwith BizCoverlogo(orpartnerlogofor whitelabels)
• All quotesandpolicydocumentsemailedinstantly
• ImmediatePaymentvia Credit Card
DirectSMEPlatform
8. BrokerPlatform
• Accessedvia uniquebroker login
• ContestableOnlineQuotes
• QuoteandBindinminutes
• All documentsbrandedwith broker logo
• Broker can addtheirownfees
• Quotescan becustomised
• All quotesandpolicydocumentsemailedinstantly
• Paymentvia account
• Currentlyrolledout in AustraliaandNew Zealand