agencyme® creates online brand communities to facilitate dialogue between companies and their customers. These communities allow customers to provide real-time feedback, have casual conversations with the brand, and engage with other customers. This empowerment enhances customer loyalty and improves communication. Companies can also identify advocates and gather valuable insights to inform business decisions from the quantitative and qualitative data collected.
Real-time Voice Of the Customer Platform Informs Business Decisions
1. Brainstorms
The Leader in Real-Time
Voice Of the Customer Solutions
Real-time experience supports thousands of
participants simultaneously
agencyme® creates collaborative communities for brands and Create, post and display immediate results
from community tools
their valued customers. Brand-to-customer and customer-to-customer
dialogue
The conversations within brand communities empower your customers
leading to enhanced loyalty, increased product adoption and improved
Discussions
communication.
Communities also enable you to identify, engage, and activate your
advocates for increased products or services recommendations and
Word-Of-Mouth.
With agencyme®, establish and build direct, long term relationships with
customers and create a strategic asset for ongoing innovation and
activation.
Casual conversations to generate intimacy
between the brand and its customers
Allow participants to elaborate on their
product and service experience
Organic interaction and growth
Activities
Immediate turn-around on ad hoc questions to
various customer segments Gather valuable
quantitative and qualitative feedback All
responses are associated with individual
user pro les
2. Voice Of the Customer
Voice Of The Customer Platform:
informs business decisions
community creation & management
Immedi t r s
t v st nts G
v ntit tiv tiv
f r r t
ro les
agencyme® Bene ts
Although the speci c use cases vary, the agencyme platform
produces several inherent bene ts including the ability to:
Iden c r t ke st n
Pro s t st
Lever t r e stomer-t st c tion
Driv st v r o o nvites
Iden r ke r cov e
Gener t e r
r fe r v
A r e o st refer An lytics
agencyme® Advantages
r oymen
o st
Extr v nform
st e nt ts
o r o con r o tiv ntit tiv
n nvestmen inform context Vie tc o
r ro les
F r nform r
demonstr con nicole@agencyme.com