1. Heather Keen, LEED AP
15319 S Alcan St. | Olathe, KS 66062 | 813.786.7468 | heather.a.keen@gmail.com
CONSTRUCTION PROJECT MANAGER
Enthusiastic project manager with over 15 years of hands-on construction management experience.
SELECT PROFESSIONAL SKILLS
Contract negotiation, billing and Project Management Construction observation
supervision Quality Management Budgeting
Construction Planning Scheduling Marketing
SUMMARY OF PROFESSIONAL EXPERIENCE
Construction Project Manager 2011 to Present
Great Plains Technical Services – Overland Park, KS [supporting CBRE on Sprint Retail Account]
Construction Project Manager providing Owner’s Representation on Retail Build-out projects
Manage multi-store rollout of retail projects from onset of project development through construction complete
Liaison between general contractor, vendors of owner supplied items, architect and client
Collaborate on review of lease criteria related to the Construction phase scope and associated costs
Review preliminary budget numbers for accuracy against site specific conditions for inclusion into
construction documents and construction budget
Monitor budget throughout process for project cost control
Initiate ideas and actions for continuous improvement in project quality control, processes and procedures
Contribute on multiple internal innovation committees
Assist in estimating process
Construction Project Manager & Contract Administration Professional 2008 to 2011
Keen Consulting, LLC
Responsible for managing and coordinating local & national retail construction projects
Projects included: A national prototype rollout for Chase Bank, a global financial services firm; Project
surveys for national retail chain; and Construction tenant coordinator for lifestyle shopping district
Participated in projects from bidding and permitting through completion and close-out
Served key role in project scheduling, budgeting and completion
Liaison between contractor, vendors, owner, and architect, resulting in increased communications throughout
the projects
Construction Project Manager & Contract Administration Professional 2003 to 2008
Curts, Gaines, Hall, Jones Architects – Tampa, FL
Responsible for managing various multi-family and retail build-out construction projects from onset of
permitting through completion
Recruited to a new position within the firm; developed role into value-added service for clients paving the
way for the firm to add three additional full-time positions
Successfully managed a 2-year, $100 Million high-rise tower project
Participated in business operations including marketing, negotiating, billing and contract supervision
Construction Project Manager & Contract Administration Professional 1999 to 2003
Smallwood, Reynolds, Stewart, Stewart & Associates – Tampa, FL
Managed client expectations on projects from planning through completion of construction
Served as contract administrator for a major project with a global client; 450,000 sq. ft., 100-million dollar
commercial office project, completed on schedule & under budget

2. Heather Keen, LEED AP
15319 S Alcan St. | Olathe, KS 66062 | 813.786.7468 | heather.a.keen@gmail.com
Interior Build-Out Construction Administration Professional & Design Intern 1997 to 1999
Gould, Evans, Goodman - Kansas City, MO
Collaborated with Lead Designers and Senior Construction Administrators
Worked with interior design team on design schemes/space planning for national entertainment client
Coordinated interior design changes within the domestic division and acted as a Liaison to affiliate offices for
interior related issues
Resolved field questions and reviewed interior finish submittals
Accreditations and Awards
LEED AP (Leadership in Energy and Environmental Design Accredited Professional)
Leadership Award - GFWC Florida Federation of Woman’s Clubs District LEADS Winner and State Finalist
Educational Background
Kansas State University, KS - Biology and Chemistry / General Studies
University of Missouri at Kansas City, MO - Biology and Chemistry
OF NOTE
Additional Professional Experience in Small Business Marketing and Sales 2008 to 2010
Independent consultant responsible for bringing awareness of small business and non-profit organizations to new
target markets, event coordination, procuring advertisers and assisting clients in full-scale marketing campaigns
Launched integrated social media groups to coordinate with website/business, resulting in increased brand awareness
and increased website traffic
Increased Brand Awareness in new market segments
Secured new client base of advertisers and created advertorial marketing campaigns
Volunteer Participation
Arbor Creek Elementary, Fun Run [PTO Fundraiser] 2011 to Current
Co-Chair 2012; Committee Member 2011
GFWC New Tampa Junior Woman’s Club (100+ member volunteer organization) 2005 to 2011
President 2009-2010; Treasurer 2008-2009; Chairperson for various special committees and annual
fundraising gala
Implemented Publicity / Marketing Campaigns for club, various charity events and fundraisers

3. Heather Keen, LEED AP
15319 S Alcan St. | Olathe, KS 66062 | 813.786.7468 | heather.a.keen@gmail.com
Recommendations
“Working with Heather this past year was a true pleasure. She is committed, involved, and always a step ahead of
her projects. Her professionalism and people management skills are exceptional and her vibrant personality makes
even the most difficult challenges seem like a walk in the park.” December 8, 2010 Teresa Torres, Sr. Program
Manager, JP Morgan Chase
“Heather Keen can easily be described as one of the most competent Construction Administration employees I
have had the privilege work with. She worked directly under my supervision on construction jobs ranging from
quite small to multi building high-rise complexes. Heather is very detail oriented and well organized. She
manages her work load well and has proven to be an excellent multi-tasker. She was well liked and respected by
all including the most hardened field construction supervisors. I am proud to recommend her without any
hesitation and wish she was still employed by my firm.” October 20, 2010 Gerry Curts, AIA, President, Curts Gaines
Hall Jones Architects
“Heather was in charge of contract administration on a very large project we worked on together, the Towers of
Channelside twin 29 story condo project. She oversaw a very complex construction effort to keep the architects,
engineers, and contractors informed and on schedule as tasks and issues arose during construction. She
maintained a very high level of attention to detail and was persistent to see every issue through to resolution over
the 2+ year construction schedule. She is a very genuine person who was well liked and respected, even when she
had to be the bearer of bad news. Given the scale of the project, there are no projects beyond her level of her
expertise. I highly recommend Heather for anyone in the design or construction industry in need of a person with
extensive construction knowledge and experience.” July 17, 2009 Harold Scott, Project Manager/Principal, Colwill
Engineering Consulting Engineers, Inc.
“Heather was, in my opinion, an Expert, Construction Administrator for the Towers at Channelside Project in
TAMPABAY, FL. This Project was a very, complicated, twin 29-story tower, POST-TENSION, THRESHOLD
PROJECT and LUXURY, HIGH-RISE, Residential Project. She always followed up with me and we coordinated
well together construction RFI's (requests for information). I would strongly recommend, MS. KEEN, for ANY
POSITION AS AN ADMINISTRATOR FOR ANY CONSTRUCTION PROJECT… September 27, 2009 Mark S.
Densmore, P.E., S.I. Professional Engineer & Special Inspector of Threshold Buildings
“Heather was the gold standard of organization and attention to details. As expected she excelled within her CA
role, but she also excelled at every other role or task thrown at her no matter how varied. Her positive and
energetic personality was contagious. Although her previous work experience is in construction, I have always
felt her skill set and would be an asset to many different organizations should she ever decide to change career
path. Heather would be a benefit to every organization.” July 9, 2009 Alyson Mays, Interior Designer, Smallwood
Reynolds Stewart Stewart and Associates
“Paradigm shift, Outside the Box, Brainstormer: All words that describe Heather Keen's thought process on
projects and events that I have worked with her on. She has the ability to look at traditional channels and come up
with more efficient, creative and cost-saving methods. No matter the Industry, Heather Keen would be an asset to
any organization or business.” October 15, 2009
Catherine Pacifici, Interior Designer, Smallwood Reynolds Stewart Stewart
More recommendations available online at www.linkedin.com/in/heatherkeen1