The P Path to Process Policies

Harsh Shrivastava
Harsh ShrivastavaHead, Corporate Affairs & Communications at Feedback Infra
Follow the “P”s Path to 
Process Policies 
1 
PRESENTATION TO 
YOUNG INDIA FELLOWS 
BY 
HARSH SHRIVASTAVA 
MONDAY, DECEMBER 10, 2012 
Harsh Shrivastava December 11, 2014
Twelve “P”s to understand policies 
2 
Plan 
Pradesh 
Paisa 
Profit 
People 
Process 
Places 
Poor 
Picture 
• Performance 
• Pilot 
• Political Will 
Harsh Shrivastava December 11, 2014
Policies vs. schemes vs. laws 
3 
National Old Age Policy 
Pradhan Mantri Gram Sadak Yojana 
Right to Education 
Harsh Shrivastava December 11, 2014
Who makes policies 
4 
Ministries 
 Ministers 
 Senior officials 
Other agencies 
 National Advisory Council 
 Planning Commission 
 Prime Minister’s Office, 
 Chief Ministers’ Office 
Harsh Shrivastava December 11, 2014
Who influences policies 
5 
Courts 
Media 
Civil Society 
Industry Associations 
Legislators 
Political parties 
Experts—academics, or interested parties 
Harsh Shrivastava December 11, 2014
Some regular policy statements 
6 
Manifesto of the ruling party 
President’s yearly Address to both Houses of 
Parliament 
 Governor’s yearly address to State Legislatures—if allowed 
to complete! 
Prime Minister’s Independence Day address. 
The Five Year Plans of the country and of States 
Economic Surveys 
Harsh Shrivastava December 11, 2014
Who influences schemes 
7 
Finance Ministry—both at the Union and at the 
State: no money, no scheme! 
 Expenditure Finance Committee 
 Cabinet 
Planning Commission—for Union Government 
Political heft—powerful ministers get more outlays! 
World Bank, bilateral agencies—who fund schemes. 
Lobbyists, who swing allocations. 
Political map: Ruling party states get more 
Harsh Shrivastava December 11, 2014
P1: Plan 
8 
Is the proposed policy in the Plan: either five-year or 
annual? 
To what other Plan schemes does this proposed 
policy refer to? 
 Acknowledging inter-connectedness. 
Does the policy define what success will look like. 
Does it have “Key Failure Factors”. 
 Like risk factors in a DRHP! 
Harsh Shrivastava December 11, 2014
P2: Pradesh 
9 
States implement most policies. 
Have they been consulted? 
Are they on board? 
 If so, how? 
 What is their deliverable? 
 Do they have the resources to do their share? 
Harsh Shrivastava December 11, 2014
P3: Paise 
10 
How much is the allocation? 
 Of which, how much is the capital (Plan) 
 And, how much is the revenue (Non-Plan) 
 Are these two in sync with each other and the objectives. 
Is there sufficient absorption capacity of the 
ministries to spend this money. 
 Check the latest budget for actual expenditure (as a 
percentage of the revised outlay). 
Harsh Shrivastava December 11, 2014
P4: Profits 
11 
The private sector is driving growth, investment, and 
efficiencies, so: 
Is there a role for private participation in the policy? 
 Even for areas like tribal welfare, nutrition, forests, etc. 
If private investments are solicited, then: 
 Will the private sector make a profit? 
 Is there a regulatory body? 
 Is there political will to get the private sector in? 
Harsh Shrivastava December 11, 2014
P5: People 
12 
Does the government have enough and capable 
human capital to implement the scheme, including 
on its own rolls: 
 Not enough doctors for NRHM 
 Not enough people trained in disability 
 Not enough diplomats for us to be a world power. 
Australia’s example. 
Do the people have the capacity and capability to 
implement the policies 
 Tip: check if there’s a capacity building component. 
Harsh Shrivastava December 11, 2014
P6: Processes 
13 
Are the government’s internal rules and regulations 
flexible and supportive enough to implement the 
policy? 
 General Financial Rules 
 Rules for lateral entry 
 Rules to decide how much failure to tolerate. 
Even if we have the money and the staff, the 
processes and procedures can slow things down. 
 Eg. UIDAI or NATGRID 
Harsh Shrivastava December 11, 2014
P7: Places, representing institutions 
14 
Are each of the government’s different ministries and 
departments working together to successfully 
implement this new policy. 
No coordination within, and across, government, will 
sink all new policies 
 Coal 
 Skills—17 departments 
 Land—no clarity across the Union and State governments 
 Water 
Harsh Shrivastava December 11, 2014
P8: Poor 
15 
How much of this directly benefits the poorest 
person? 
 Gandhiji, Aam Admi, and P. Sainath 
 What’s the point otherwise of this policy, unless it explictly 
generates tax revenues? 
Time is the biggest constraint for decision-makers. 
 Worrying about the rich means less time to worry about 
the poor. 
Airport privatization vs. railway stations and bus stands 
AIDS versus TB. 
Harsh Shrivastava December 11, 2014
P9: Picture 
16 
Are there “pictures” as part of a well-thought-through 
communication plan that explains what this 
policy is to stakeholders? 
 What are the advantages of this new policy? 
 What are the costs? 
 How will citizens and the country benefit? 
Role of media: continuing coverage after the policy is 
in place: 
 Although a proposed “new” policy is more newsworthy. 
Harsh Shrivastava December 11, 2014
P10: Performance 
17 
Does the policy have some key performance 
indicators (apart from general goals) that can be 
tracked yearly. 
Does it have anyway of defining both a final 
outcome, as well as an intermediate outcome. 
 Hint: the Results Framework Document of the Performance 
Management Division can help (performance.gov.in) 
Harsh Shrivastava December 11, 2014
P11: Pilot 
18 
Did the policy have a pilot project to test if works in 
the real world. 
If so, does the policy document say how the 
learnings of the pilot have been applied to improve 
the policy. 
Are the learnings from similar pilots in other 
countries also incorporated. 
Harsh Shrivastava December 11, 2014
P12: Political Will 
19 
Last, but most important! 
In the government and in the coalition. 
To deal with the problems that can come up—known 
and unknown! 
 Retail FDI 
Harsh Shrivastava December 11, 2014
An exercise for us … 
20 
Pick anyone existing or proposed policy: 
 Healthcare 
 Education 
 Urbanization 
 Retail? 
Let’s examine it along all these Eleven “Ps”. 
Harsh Shrivastava December 11, 2014
The “How” and “Who”, not just 
the “What” and “How Much” 
21 
WWW.FACEBOOK.COM/PEOPLE.POLICY.PROFIT 
Harsh Shrivastava December 11, 2014
1 of 21

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The P Path to Process Policies

  • 1. Follow the “P”s Path to Process Policies 1 PRESENTATION TO YOUNG INDIA FELLOWS BY HARSH SHRIVASTAVA MONDAY, DECEMBER 10, 2012 Harsh Shrivastava December 11, 2014
  • 2. Twelve “P”s to understand policies 2 Plan Pradesh Paisa Profit People Process Places Poor Picture • Performance • Pilot • Political Will Harsh Shrivastava December 11, 2014
  • 3. Policies vs. schemes vs. laws 3 National Old Age Policy Pradhan Mantri Gram Sadak Yojana Right to Education Harsh Shrivastava December 11, 2014
  • 4. Who makes policies 4 Ministries  Ministers  Senior officials Other agencies  National Advisory Council  Planning Commission  Prime Minister’s Office,  Chief Ministers’ Office Harsh Shrivastava December 11, 2014
  • 5. Who influences policies 5 Courts Media Civil Society Industry Associations Legislators Political parties Experts—academics, or interested parties Harsh Shrivastava December 11, 2014
  • 6. Some regular policy statements 6 Manifesto of the ruling party President’s yearly Address to both Houses of Parliament  Governor’s yearly address to State Legislatures—if allowed to complete! Prime Minister’s Independence Day address. The Five Year Plans of the country and of States Economic Surveys Harsh Shrivastava December 11, 2014
  • 7. Who influences schemes 7 Finance Ministry—both at the Union and at the State: no money, no scheme!  Expenditure Finance Committee  Cabinet Planning Commission—for Union Government Political heft—powerful ministers get more outlays! World Bank, bilateral agencies—who fund schemes. Lobbyists, who swing allocations. Political map: Ruling party states get more Harsh Shrivastava December 11, 2014
  • 8. P1: Plan 8 Is the proposed policy in the Plan: either five-year or annual? To what other Plan schemes does this proposed policy refer to?  Acknowledging inter-connectedness. Does the policy define what success will look like. Does it have “Key Failure Factors”.  Like risk factors in a DRHP! Harsh Shrivastava December 11, 2014
  • 9. P2: Pradesh 9 States implement most policies. Have they been consulted? Are they on board?  If so, how?  What is their deliverable?  Do they have the resources to do their share? Harsh Shrivastava December 11, 2014
  • 10. P3: Paise 10 How much is the allocation?  Of which, how much is the capital (Plan)  And, how much is the revenue (Non-Plan)  Are these two in sync with each other and the objectives. Is there sufficient absorption capacity of the ministries to spend this money.  Check the latest budget for actual expenditure (as a percentage of the revised outlay). Harsh Shrivastava December 11, 2014
  • 11. P4: Profits 11 The private sector is driving growth, investment, and efficiencies, so: Is there a role for private participation in the policy?  Even for areas like tribal welfare, nutrition, forests, etc. If private investments are solicited, then:  Will the private sector make a profit?  Is there a regulatory body?  Is there political will to get the private sector in? Harsh Shrivastava December 11, 2014
  • 12. P5: People 12 Does the government have enough and capable human capital to implement the scheme, including on its own rolls:  Not enough doctors for NRHM  Not enough people trained in disability  Not enough diplomats for us to be a world power. Australia’s example. Do the people have the capacity and capability to implement the policies  Tip: check if there’s a capacity building component. Harsh Shrivastava December 11, 2014
  • 13. P6: Processes 13 Are the government’s internal rules and regulations flexible and supportive enough to implement the policy?  General Financial Rules  Rules for lateral entry  Rules to decide how much failure to tolerate. Even if we have the money and the staff, the processes and procedures can slow things down.  Eg. UIDAI or NATGRID Harsh Shrivastava December 11, 2014
  • 14. P7: Places, representing institutions 14 Are each of the government’s different ministries and departments working together to successfully implement this new policy. No coordination within, and across, government, will sink all new policies  Coal  Skills—17 departments  Land—no clarity across the Union and State governments  Water Harsh Shrivastava December 11, 2014
  • 15. P8: Poor 15 How much of this directly benefits the poorest person?  Gandhiji, Aam Admi, and P. Sainath  What’s the point otherwise of this policy, unless it explictly generates tax revenues? Time is the biggest constraint for decision-makers.  Worrying about the rich means less time to worry about the poor. Airport privatization vs. railway stations and bus stands AIDS versus TB. Harsh Shrivastava December 11, 2014
  • 16. P9: Picture 16 Are there “pictures” as part of a well-thought-through communication plan that explains what this policy is to stakeholders?  What are the advantages of this new policy?  What are the costs?  How will citizens and the country benefit? Role of media: continuing coverage after the policy is in place:  Although a proposed “new” policy is more newsworthy. Harsh Shrivastava December 11, 2014
  • 17. P10: Performance 17 Does the policy have some key performance indicators (apart from general goals) that can be tracked yearly. Does it have anyway of defining both a final outcome, as well as an intermediate outcome.  Hint: the Results Framework Document of the Performance Management Division can help (performance.gov.in) Harsh Shrivastava December 11, 2014
  • 18. P11: Pilot 18 Did the policy have a pilot project to test if works in the real world. If so, does the policy document say how the learnings of the pilot have been applied to improve the policy. Are the learnings from similar pilots in other countries also incorporated. Harsh Shrivastava December 11, 2014
  • 19. P12: Political Will 19 Last, but most important! In the government and in the coalition. To deal with the problems that can come up—known and unknown!  Retail FDI Harsh Shrivastava December 11, 2014
  • 20. An exercise for us … 20 Pick anyone existing or proposed policy:  Healthcare  Education  Urbanization  Retail? Let’s examine it along all these Eleven “Ps”. Harsh Shrivastava December 11, 2014
  • 21. The “How” and “Who”, not just the “What” and “How Much” 21 WWW.FACEBOOK.COM/PEOPLE.POLICY.PROFIT Harsh Shrivastava December 11, 2014