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When & How to Pivot Your Paid
Advertising Strategy
Carrie Albright | @Hanapin Sahil Jain | @AdStage
What We’ve Done
2018 PPC Hero Summit
Why did we pivot?
● Business shifts
● Competitor landscape
● Data-based decisions
How did we pivot?
● Business shifts
○ Have a PLAN.
● Competitor landscape
○ Accept the challenge VS Batten down the hatches
● Data-based
○ Review tests you’ve done and have yet to do
Action
The act of engaging
with intent to
purchase
3
Consideration
Customer evaluation
of how you meets this
need, including the
evaluation of
competitors
2
Awareness
Customer identifies a
need and the
realization that your
business can
potentially fulfill it
1
3
2
1
Solution: Reframe your funnel
Marketing Qualified Lead (MQL)
Someone who shows interest beyond visiting your site.
He or she has downloaded an e-book or
case study, joined a webinar, etc.
Sales Qualified Lead (SQL)
Someone who has all the
information he or she needs
BUT might require a little extra push,
or tailored education, to say yes.
Marketing goals are
moving down-funnel
Image from Impactbnd Blog:
Defining your Sales and Marketing
Funnel and Making Adjustments
Getting to know your lead:
The pre-work work
The Plan
ABMstrategies
Omnichannel marketing
Brand Storytelling
Strategic
Plan Map
building
Content
Calendar Tracking
Tagging
Implement
The Internal Connection
MQL SQLs
Qualified sales leads
Nurture pipeline
Closed
Attribution
Marketing & sales will need to work together
Deliver high-quality leads that are
ready for sales
● Ask sales what their perfect customer
looks like, then build your strategy to
find and acquire him or her
● Develop buyer personas by looking at
your current customer base & doing
your market research
Define and agree on expectations
● Determine team and individual KPIs
● Get key players in the same room and
draw up an SLA that lists KPIs, &
when an MQL → SQL, how that
handoff happens
Collaborate to produce helpful collateral
See what new life you can
breathe into old pieces,
filter through what’s
working, what’s never
been touched, and why
Create a shared doc for
sales to add new
requests, feedback, and
insights on what’s
working
Sync up with sales to
see what’s needed
Talk
Connect
Collaborate
Meet
Hold regularly scheduled meetings to go over KPI updates, in-progress work, collateral creation, and results data
Trust the process and
know it will pay off!
Thank you for attending the
PPC Hero Summit!
#ppcherosummit

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When & How to Pivot Your Paid Advertising Strategy

  • 1. When & How to Pivot Your Paid Advertising Strategy Carrie Albright | @Hanapin Sahil Jain | @AdStage
  • 3. 2018 PPC Hero Summit Why did we pivot? ● Business shifts ● Competitor landscape ● Data-based decisions
  • 4. How did we pivot? ● Business shifts ○ Have a PLAN. ● Competitor landscape ○ Accept the challenge VS Batten down the hatches ● Data-based ○ Review tests you’ve done and have yet to do
  • 5.
  • 6. Action The act of engaging with intent to purchase 3 Consideration Customer evaluation of how you meets this need, including the evaluation of competitors 2 Awareness Customer identifies a need and the realization that your business can potentially fulfill it 1 3 2 1
  • 7.
  • 9. Marketing Qualified Lead (MQL) Someone who shows interest beyond visiting your site. He or she has downloaded an e-book or case study, joined a webinar, etc. Sales Qualified Lead (SQL) Someone who has all the information he or she needs BUT might require a little extra push, or tailored education, to say yes.
  • 10. Marketing goals are moving down-funnel Image from Impactbnd Blog: Defining your Sales and Marketing Funnel and Making Adjustments
  • 11. Getting to know your lead: The pre-work work
  • 15. MQL SQLs Qualified sales leads Nurture pipeline Closed Attribution
  • 16. Marketing & sales will need to work together Deliver high-quality leads that are ready for sales ● Ask sales what their perfect customer looks like, then build your strategy to find and acquire him or her ● Develop buyer personas by looking at your current customer base & doing your market research Define and agree on expectations ● Determine team and individual KPIs ● Get key players in the same room and draw up an SLA that lists KPIs, & when an MQL → SQL, how that handoff happens
  • 17. Collaborate to produce helpful collateral See what new life you can breathe into old pieces, filter through what’s working, what’s never been touched, and why Create a shared doc for sales to add new requests, feedback, and insights on what’s working Sync up with sales to see what’s needed
  • 18. Talk Connect Collaborate Meet Hold regularly scheduled meetings to go over KPI updates, in-progress work, collateral creation, and results data
  • 19. Trust the process and know it will pay off!
  • 20. Thank you for attending the PPC Hero Summit! #ppcherosummit