Exchange Server 2010 ile Yeni Nesil Mesajlaşma
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Exchange Server 2010 ile Yeni Nesil Mesajlaşma
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Exchange Server 2010 ile Yeni Nesil Mesajlaşma
- 1. Exchange Server 2010 ileYeni Nesil Mesajlaşma Yeşim Sünger İş Ortakları Teknoloji Danışmanı Microsoft
- 2. Microsoft Birleşik İletişim E-Posta ve Takvim Web Konferansı Anlık Mesajlaşma Video Konferans SesKonferansı Telefon Sesli Posta Anlık Mesajlaşma Telefon Ses, Video & Web Konferansı E-Posta / Takvim Kullanıcı Deneyimi Kullanıcı Deneyimi Kullanıcı Deneyimi Kullanıcı Deneyimi Kullanıcı Deneyimi Kullanıcı Deneyimi Kullanıcı Deneyimi Ortak Gelen Kutusu & Durum Bilgisi Yetkilendirme Yönetim Depolama Denetim Yetkilendirme Yönetim Depolama Yetkilendirme Yönetim Depolama Yetkilendirme Yönetim Depolama Yetkilendirme Yönetim Depolama Yetkilendirme Yönetim Depolama Yetkilendirme Yönetim Depolama Yetkilendirme Yönetim Depolama Farklı Cihazlar PC, Mobil, Web
- 3. Microsoft Birleşik İletişim 2009 The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications, 2009” The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and should be evaluated in the context of the entire report. >>
- 4. Kritik İş İhtiyaçları “Satış ekibim ofis dışındayken müşterilere daha iyi hizmet vermek için iş sistemlerine erişebilmeli“ - Satış Müdürü “. “Son derecedağıtıkyapıdakiişgücünüdesteklemekiçingüvenlivekurallarauyguniletişimaraçlarısunmalıyım.” - CIO/Teknoloji Direktörü” “Operasyon ve donanım maliyetlerini düşürmeliyim.” - Bilgi İşlem Müdürü
- 5. İş Problemleri Artan İletişim Yükü Dağıtık Kullanıcılar ve İş Ortakları Yüksek İletişim Maliyetleri Artan Güvenlik ve Denetim Gereksinimleri
- 13. Kolay Yönetim
- 14. Dağıtım EsnekliğiYazılım + Hizmetler
- 16. Sürekli Replikasyon ile yüksek erişilebilirlik
- 18. Rol tabanlı yönetim, web tabanlı yönetim arayüzü, ve self servis kullanıcı yönetim arayüzü
- 20. Yönetimi ve kurulumu kolay kümeleme
- 23. MesajAlabilir
- 25. SistemyöneticilerisistemgeçişlerinivebakımlarıçalışmasaatleriiçindegerçekleştirebilirlerClient Access Server Posta Kutusu Sunucusu 1 Posta Kutusu Sunucusu 2
- 26. Yönetimi Kolaylaştırma Rol tabanlı Yönetim ile Özel Görevleri Yerine Getirebilmeleri için Uzmanları Yetkilendirme Denetim Uzmanı Yardım Masası Çalışanı İnsan Kaynakları Yasal takip için posta kutularında arama yapma Kurum dizininde çalışan bilgilerini güncelleme Posta Kutusu kotalarını yönetme
- 27. Yönetimi Kolaylaştırma Yeni Kullanıcı Self-Servis Seçenekleri ile Çağrı Maliyetlerini Düşürme Gönderilen mesajların durumunu izleme Dağıtım grupları oluşturma ve yönetme
- 29. Disk erişimi modelindeki değişiklikler ile daha iyi donanım kullanımı
- 32. Sesli mesaj, e-posta ve daha fazlası için tek bir gelen kutusu
- 34. Kişisel çağrı karşılama sistemi ve sesli mesajların metne dönüştürülerek iletilmesi
- 35. Müsait/meşgul takvim detaylarını iş ortaklarıyla paylaşma
- 37. Gelen Kutusunu Yönetme «MailTips» ile GereksizveyaGönderilemeyecekE-PostalarıAzaltma MailTips Outlook 2010 MailTips Outlook Web App
- 38. Gelişmiş Sesli Posta Sesli Posta Önizleme ile mesajlar üzerinde hızlı harekete geçme Mesaj Dinleme Kişiler ile hızlı iletişime geçme Sesli Mesaj için Metin Önizlemesi
- 39. Gelişmiş Sesli Posta Kişisel sesli posta menüleri ve çağrı karşılama kuralları ile önemli çağrılara öncelik verme Text Preview of Voice Mail Özel sesli posta menüleri oluşturma Çağrı karşılama kuralları
- 40. Etkin Birlikte Çalışma Farklı Uygulamalar, Cihazlar ve Platformlarda Tanıdık ve Zengin Outlook Deneyimi Masaüstü Web Mobil
- 41. Etkin Birlikte Çalışma Evrensel Posta Kutusu ile E-posta, Anlık Mesajlar, Kısa Mesajlar için Tek Yer Sesli Posta Anlık Mesajlaşma Kısa Mesaj
- 42. Etkin Birlikte Çalışma Takvim Detaylarını Federe Ederek İş Ortakları ile Birlikte Çalışmayı Kolaylaştırma
- 43. demo
- 45. Kurumsal ve yasal düzenlemelerle uyumluluk
- 47. E-posta ve sesli posta için kural tabanlı koruma
- 49. Kullanıcı iş akışını engellemeyen detaylı saklama ilkeleri
- 51. E-Posta Arşivleme Kolay Çoklu Posta kutusu arama Uzmanlara Delegasyon Zengin arama kriterleri Sonuçlar Posta kutusunda
- 53. Eklentilerin taranması ve koruma altındaki e-postaların aranabilmesi
- 54. Korumalı mesajların kurum dışına da gönderilmesi
- 56. Exchange ile sıkı entegrasyon erişilebilirlik ve performansı artırır
- 58. Kaynaklar İş Değeri Exchange 2010 Türkçe Web Sitesi http://www.microsoft.com/turkiye/exchange2010 Exchange 2010 site http://www.microsoft.com/exchange/2010 BT Uzmanları Exchange TechCenterhttp://technet.microsoft.com/exchange Exchange RChttp://www.microsoft.com/exchange/2010/try-it Sertifikasyon ve Eğitimhttp://www.microsoft.com/learning/ Blog Exchange Ekibi http://www.msexchangeteam.com
- 60. Exchange Server 2010 Lisanslama
- 61. Lisanslama Temelleri Exchange Server 2010 Sunucu-Kullanıcı Erişim Lisansı modeli ile lisanlanır. Sunucu Lisansı Çalışan her sunucu için bir Exchange sunucu lisansı satın alınmalıdır. İki tip Exchange Sunucu Lisansı vardır. Standard Server Enterprise Server Kullanıcı Erişim Lisansı - Client Access Licenses (CALs) Sunucu yazılımına erişen her kullanıcı için Kullanıcı Erişim Lisansı satın alınmaldır. Exchange için iki tip kullanıcı erişim lisansı vardır. Standard CAL Enterprise CAL Enterprise CAL, Standard CAL üzerine alınan ek bir lisanstır. Her iki CAL da her iki sunucu tipine bağlanabilir. External Connector Lisansı External Connector lisansı sınırsız sayıdaki istemciyi Exchange Server sunucusuna bağlar. External Connector şirket çalışanı harici kişiler içindir. Örn. İş Ortakları, harici hizmet sağlayıcılar, müşteriler, emekliler vb. Şirket çalışanları bu lisans tipiyle sunucuya bağlanamazlar. Exchange organizasyonundaki sunucu adedi kadar External Connector lisansı satın alınması gerekmektedir.
- 62. Kullanıcı Erişim Lisansı Exchange 2007 CAL E-mail & Contacts ActiveSync Mobility Calendar & Tasks Document Access Improved Anti-spam Managed Default Folders Unified Messaging Exch. Hosted Filtering Forefront for Exchange Per-user Journaling Mng. Custom Folders Advanced Mobile Mngt. Exchange 2010 CAL Exchange 2007 Features: E-mail, Calendar, Tasks, Contacts, Mobility, etc. Per-DB Journaling Conversation View Universal Inbox (Mail, SMS, IM) Calendar Sharing Mobile & Browser Mailtips Message Tracking Default Retention Policies IRM in OWA & B2B IRM Exchange 2007 Features: UM, AV/AS Protection etc. Custom Retention Policies Advanced Mobile Policies Personal Archive Voicemail Legal Hold Cross-Mailbox Search Per-User /DL Journaling Info. Leakage Protection
- 63. Sunucu Lisansı Exchange 2007 Server Local Continuous Replication (LCR) 5 mailbox database limit Standby Continuous Replication (SCR) Clustering 50 mailbox database limit Exchange 2010 Server 5 Mailbox database limit Transport Resiliency Remote Powershell Local Continuous Replication( LCR) High Availability* Roles Based Access Control Web-based Administration Online Move Mailbox 100 Mailbox database limit
Editor's Notes
- Situation: The largest percentage of helpdesk calls incurred by an organization using Exchange include: Distribution Group management, message tracking, changes to personal information in address book, and other similar tasks. The annual cost of helpdesk support staff for e-mail systems with 7,500 mailboxes is approximately $20/mailbox. This cost goes up the smaller the organization. (“Email Support Staff Requirements and Costs: A Survey of 136 Organizations”, Ferris Research, June 2008). Talking Points: Roles-Based Access Control (RBAC), in Exchange “14”, allows IT administrators to move specific self-service tasks to end-users. Distribution Group management – End-users can create new DG’s, manage memberships and ownership, as well as delete DG’s Message tracking – End-users can track delivery receipt information of all messages sent Editing personal information in address book – End-users can modify select user information, such as mobile phone number. End-user self-service management is performed through a web-based management interface (aka. Exchange Control Panel) Other typical end-user tasks/options will be moved from to this web-based management interface, such as: Out of Office, Inbox Rules, Mobile device management, etc… Regular feedback from users of Exchange Labs (and other research) has helped frame the user experience with this web-base management interfaceSlide Objective:Exchange “14’s” Role-Base Access Control (RBAC) capabilities allow Exchange administrators to give selective self-management capabilities to end-users. By moving self-service tasks to end-users, organizations can reduce the costs for helpdesk support, and allow IT staff to focus on more important tasks.
- Situation:Customers are looking for a way to stage an Exchange deployment as well as make the right decisions around securing the platform and reducing surface area for critical, Internet facing capabilities.Slide Objective:Highlight the flexibility and control a role based deployment model helps reduce installation time and ease rolloutTalking Points:Like Exchange 2007, Exchange Server 2010 is a modular system of five server roles–Edge Transport, Hub Transport, Mailbox, Client Access, and Unified Messaging – that reduces the time required for installation; minimizes manual, post-install configuration by the administrator; and limits the surface area available for attack to increase security. Administrators also gain the flexibility to deploy only the features and services necessary on a given server and manage accordingly. All server roles, with the exception of Edge Transport, can be deployed on a single server, and only the Hub Transport and Mailbox server roles are required for Exchange Server installation.
- Situation :People communicate though many different modes of communications today. From SMS with family members to e-mail to business partners; IM for fast responses from co-workers to voicemail from a colleague, people are using more and more modes of communication to contact each other. Today these forms of communications (as well as others like RSS feeds and multiple e-mail accounts) are all handled in separate applications and though separate interfaces. Exchange Server allows users to bring all of these together in one place so you can communicate with who you want, when you want and how you want.Talking Points :Instant Messaging is available for Real Time Communications with OCS (OCS can federate with the major IM services and the hosted service can also use Live IM instead of OCS)SMS Text messaging syncs to your inbox letting you backup, sync and send messages from the web (also can connect to the mobile device to show the message coming from your number allowing the recipient to respond to your mobile phone)Integrated RSS feed in your inbox means you don’t have to surf the web to get the information you needAggregated e-mail accounts means you can access multiple e-mail accounts without having to log out of Outlook or open up multiple websites.Slide Objective:The Audience should walk away understanding that Exchange is providing the one stop for their communications needs. Exchange Inboxes will allow them as a user to bridge the communications silos they now use meaning that they have one place to read, create, respond and interact with the multiple modes of communications they use today; and in the future.
- Situation: Having a view of not only your calendar, but others calendars is critical to being productivity. From a parent who needs to see a spouse’s calendar to know who’s night it is to pick up the kids, to the ability for team’s to share a calendar of critical events for all of the team members. Shared calendars are necessary to raise the level of productivity for the group. Likewise, coordinating with people outside your organization ahs been a manual process that now can be accomplished with the ease that we allow people to share calendars internally. This makes scheduling meetings with external partners fast, efficient and effective.Talking Points :Customers can now share their calendar externally the way they currently share them internallyCustomers can now view multiple calendars in OWASlide Objective:The audience should walk away form this slide understanding that we’ve really gone from just holding your calendar to allowing you to flexibly use your calendar and interact with others, internal and external, though your calendar.
- Situation:The explosive growth of regulatory compliance and corporate governance requirements has made it challenging for e-mail administrators and compliance officers to provide end users with simple tools for managing retention policies of the high volume of e-mail messages being sent and received daily. It is impractical for a small group of people to police e-mail to this end directly, so tools which enable end users to apply retention policies which are defined by the organization and tools which automatically apply such policies without IT intervention are required to effectively mitigate the risk associated with compliance and governance.Slide Objective: The audience should walk away understanding that Exchange increases flexibility and functionality allowing retention policies to be applied to e-mails individually or at the folder level. IT administrators and compliance officers can define policies and distribute them to select groups of users ensuring that users choose from only policies which are appropriate for their role in the company.Talking Points:Retention policies can now be applied to any individual e-mail or folder rather than just a restricted set of managed folders.Policies are defined centrally and pushed to the client, exposed directly to users in the UI for selection or notification.Transport rules can be designed to automatically apply default policies for select groups of users or based on select attributes of e-mail.
- Situation:Traditional e-mail systems require complex access control policies and provide hard to use tools in order to meet the growing needs of eDiscovery and requirements of Human Resources departments relative to searching corporate communication throughout the e-mail infrastructure. Those responsible for these tasks are non-IT users who are unfamiliar with e-mail administration tools and do not have access to the e-mail servers. These compliance officers and HR representatives are having to follow complex processes and use complex tools, aided by IT, to handle what is already a complex problem due to legal and corporate governance. Solutions are required which empower these individuals to go about their business without IT intervention and which ensure that only those assigned by the organization to perform such tasks are able to.Slide Objective:The audience should see that Exchange goes beyond traditional administration models to empower delegation of tasks associated with compliance away from the e-mail administrator and put these tasks into the hands of those responsible with easy-to-use tools.Talking Points:Cross-mailbox search user interface enables compliance officers and HR to perform searches based on select e-mail attributes across the entire mail infrastructure.Roles based administration allows for easy delegated access to this tool with no complex Access Control Requirements.eDiscovery processes may be followed without IT intervention and only by those authorized.Compliance officers and HR representatives use familiar and easy-to-use tools within the existing UI of Outlook Web App (compared to Get Mailbox PowerShell commands in E2007).