Merchant-Flo overview with screen shots

2. Merchant-Flo Brief Overview On-Line Application & E-Signature Work-Flow & Task Management Merchant Management Residual Reporting & Analysis

3. On-Line Application: 3 ways of getting it done. B. Agent completes app: An agent or inside sales rep can start and complete an application in-house, send to merchant for e-signature. A. Merchant starts & completes app: From a link on your website, the merchant can start and complete an application on-line without any in-house help.

4. On-Line Application: cont. C: Merchant & Agent fill out the application together Missing some information? Send an email to the merchant for completion. His response updates the record immediately. Pull the application back in-house at any time.

5. Merchant Review and E-signature E-Signature with mouse approves all documents, completes the application, and notifies the agent that the application is ready for processing. Documents are sent to merchant for approval: Rate table, application, program guide, etc.---all forms and documents are sent to the merchant for his approval.

6. Intelligent Work Flow The work flows guide you through the process of filling out an application, and breaks an application into logical segments. Filling a form is made easy. State-based work-flow engine guides you through the rest of the process, processing, boarding and deployment; and keeps track of the status of all leads, applications and live customers. You always know what’s going on in your company. Do it your way, not ours!

7. Rate Structures: All Types are Supported Merchant-Flo supports the rate structures that you use: interchange, err, 3-tier, 6-tier, pass-through, etc. The ISO sets the default rates and they can be adjusted and changed (if desired) during the sales review process.

8. Multiple processors and gateways are supported. After going live, maintain your merchants with ease

9. Task management keeps the team working together. Role assignments determine possible tasks and set security at the individual and task level Assign and accept tasks, you know what needs to be done.

10. Files, notes and history are always accessible, so you have one place to go to manage your merchants; every item is date, time and id stamped. Document Management Document management allows you to attach documents to a particular merchant so you can always find them.

11. Agent/Sales Organization Structure The ‘Team’ includes your staff, sub-ISO’s and agents, underwriters, etc..Unlimited multi-level organizational hierarchies are supported. Logon security makes sure that you can see or change only the information that you are authorized to view. Portals are branded with the ISO’s (or their agent’s) logos. Organization filters allow management to see all or part of an organization, ISO, sub-ISO, agent, etc..

12. SalesForce.com Integration Integration with Sales Force Merchant-Flo uses the same .NET web services that are exposed by both Merchant-Flo and Salesforce.com. Merchant-Flo can be integrated into Sales Force by both receiving data from sales force and sending information to sales force when the on-line application, boarding and quality assurance is completed.

13. Management Dashboard gives you the overview of applications, live accounts and residuals.

14. Residual Management Paying residuals is easy. Amounts are calculated and the residual payments are ach’ed directly into the agents accounts. Residuals can be adjusted before payment

15. Extensive reports keep you informed about your business.