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Managing WorkLife
Boundaries
Kelly Hannum, Ph.D.
Director, Global Research Insights

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Workshop Overview
§ Why this ma;ers
§ A new way to think about work life
balance
§ Applying the concepts
2

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4
In the meantime, the best available evidence suggests
that encouraging more firms to consider adopting
flexible practices can potentially boost productivity,
improve morale, and benefit the U.S. economy.
Especially at this time as the U.S. rebuilds after the
Great Recession, it is critical for the 21st century
U.S. workplace to be organized for the 21st century
workforce.
Work-­‐‑life Balance and The Economics of Workplace Flexibility
Executive Office of The President
Council of Economic Advisers
March 2010

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Spotlighted in the News!

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A New Reality

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§ Think of a word or phrase that
represents “work-­‐‑life balance”
at its
best
§ Think of a word or phrase that
represents “work-­‐‑life balance” at its
worst

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Leadership.
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Why this ma;ers to…
Individuals
§ Reduced stress & burnout
§ Reduced worklife conflict
§ Greater sense of
wellbeing
§ More efficient use of time
Organizations
§ A;racting top talent
§ Reduced turnover
§ Increased employee
engagement
§ Higher productivity
§ Reduced health/leave
costs

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2013
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Leadership.
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Center
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Work-­‐family
experts
are
not
clear
if
there
is
one
best
way
to
manage
work-­‐life
rela8onships.
There
is
no
new
normal.

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Leadership.
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• Career
• Self
• Family
• Community

12. Not Balance but Harmony
The degree of consistency between your values and priorities and
your arrangement of work and non-­‐‑work roles at a given point in
time.

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A new way to think about “balance”

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Behaviors
Integrators
Separators
Work Firsters
Family Firsters
Cyclers

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Work Focused
Family Focused
Dual Focused
Other Focused
Iden/ty

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High Boundary Control
Moderate Boundary Control
Low Boundary Control
Control

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Identify a Positive Perception
and a Negative Perception for
each Behavioral Style.

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18

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5 Step
Process

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Strategies
• Set aside time for yourself
• Experiment with creating connections between your
work and family roles
• Manage your mood and use transition times positively
• Leverage technology to help you control boundaries
• Communicate with stakeholders frequently
• Use substitutes to allow you to focus on the most
meaningful tasks
• Identify big priorities in life and focus on meeting those
demands first
20

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Share examples of 1-­‐‑2 ways
you successfully manage
multiple roles.
Pair & Share

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Career Consequences
Workplaces are changing, but there are still vestiges of the
idea that flexwork is a perk used by people not fully
commi;ed to work.
– There is evidence that engaging in flexwork can result
in career penalties (constrained salaries, limited
promotions, etc.) for people in some se;ings.
– There is also evidence that flexwork can facilitate career
success by improving engagement and performance
and lead to higher rewards.
• TIP: Focus on and communicate the positive workplace
outcomes
Leslie, Park, & Mehng (2012)

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Crea/ng
a
More
Effec/ve
Culture
q
Focus
on
performance.
q
Communicate
clearly
about
expecta/ons.
q Respect
different
preferences
for
how
people
manage
work/non-­‐work
boundaries.
q Be
sensi/ve
to
signs
of
burnout
in
yourself
and
others
q Seek
and
use
crea/ve
solu/ons.
There
is
no
“one
size
fits
all”
solu/on.
23

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2013
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WorkLife Indicator
CEO of Me by Kossek and Lautsch
CCL Guidebooks
⁻ Managing Your Whole Life
⁻ Finding Your Balance
⁻ Building Resiliency
⁻ Managing Leadership Stress
CCL Whitepapers
⁻ Making Your Life Work
⁻ The Care and Feeding of the Leader'ʹs Brain
Other Resources