building relationships

1. Unit 3: Building relationships

2. “A relationship is like a shark, you know. It has to
constantly move forward or it dies.“
Woody Allen
American film-maker and actor

3. Photo Courtesy: http://systemsrock.com/wp-content/uploads/2013/04/communication-73331.jpg

4. New vocabulary, pg. 23
• Positive relations development:
verbs: build up, cement, foster, develop,
encourage, establish, improve, maintain,
strengthen, promote, restore, resume
adjectives: close, open, sharing
• Negative relations development:
verbs:break off, cut off, disrupt, endanger,
jeopardise, damage, undermine, strain
adjectives: stormy, sour

5. • What is AIG’s area of business?
• 166 1992 1919 80,000 130
• What objectives does AIG have in China?
• What does Mr Greenberg see as his role in the company?
• Why is Asia important to AIG?
• VOCABULARY (ex. G, pg. 24):
insurer, corporate culture, unrivalled, benchmark, competitor,
untapped potential, long-standing presence, senior leader,
unrestricted access, affiliated agent, give an edge, emerging
market, high-level discussion
Reading, pg. 24-25

6. Language review: Multi-word verbs, pg. 18
• Common in spoken English
• verb + particle(s) (at, away, down, off, etc.)
• Transitive (take an object) – separable or inseparable
Unfortunately, our agent let down the company. =
Unfortunately, our agent let the company down.
(particle=adverb)
I’ll look into the matter immediately.
(particle=preposition)
• Examples:
draw up, put off, build up, hold on to, let down, count on, set up, call
off, come up, sound out, get on, depend on, rely on, find out, write
down

7. Thank you for
listening!