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Trialogue: Releasing the value of courts
Trend Report 2013
HiiL Innovating Justice

Contact: Maurits.Barendrecht@hiil.org
Trend report Future of Courts:
Challenges? What works? Strategies?
Evidence base
• Literature review judicial reform, reform procedure
• Innovation projects and experience
– international criminal courts, supreme courts,
courts and their organizations , NL, Can, Ken, Ye
• Seminars with court leaders
– The Hague, Singapore, San José (Costa Rica), Addis
Ababa and Tunis
• Describing innovations at innovatingjustice.com
• Weekly workshop with our network of experts in
our Justice Innovation Lab in The Hague
Courts have a great future!
No alternative in sight for ….

Adjudication
ADR:
• Mediation only fair with adjudication
• Stand alone mediation negligible after 30 years (OECD)
• Arbitration < 5% of disputes (OECD)
• Ombudsmen, tribunals, committees, media, government
agencies, majors also provide “binding” adjudication
What is the value added by a
typical European court?

Median from CEPEJ Data 2012
Serves 100.000 people
Solves 2320 contested civil cases
Separation, employment, commercial, neighbour
Corrects 2100 criminal acts
2 homicides, 15 robberies, other, 1400 offenses
Decides 265 administrative cases
Social security, permits, tax, migration, etc.
All this value is created …
By 18 judges
including 5 higher court judges
+ staff
Budget of €2.7 million
= €27 per citizen
Effective courts add even more value …

By being available!
If accessible:
• 50% of disputes settle out of court
• Up to 70% of incoming civil/criminal
cases settle
Respect

Voice
Fairness

Trust

Knowing what happened
Participation

Recognition
Workable solutions

Financial stability

For 1 judgment effective courts produce
10 settlements +

Peace of mind

Proportionate retribution
Trialogue
Releasing the value of courts
Courts create value …
Affordable

Accessible
Timely

By delivering excellent procedures
Diagnosis and intake
Collecting evidence
Facilitating dialogue/settlement
Growing towards final judgment
Implementation
Courts are working on this

58% US court administrators say
"My court is innovative“
We found 100s of court innovations

rug courts, Mental heath courts, Judicial mediation, Facilitadores judiciale
"Hot tubbing" experts, courtinnovation.org ,Courthouse dogs, Justice on
heels, Therapeutic jurisprudence, Settlement conferences mediator/judge
Australian Centre for Justice innovation, Money court online, eLitigation
ngapore, Water court, Co-parenting court, Neighbour courts, Justices of th
peace, Kaikaia: adjudication software for juvenile courts in Nicaragua,
Videoconferncing, Blinded experts, innovatingjustice.com,Justice in your
ommunity Peru, OECD, Commercial courts with auditors and business men
Employment tribunals, World Justice Project, Religious family courts
ndonesia, Patent courts, Disability courts, Social security tribunals, BC Civi
esolution centre, Juvenile courts, Immigration tribunals, ODR intake forms
QandA intakes, Multidoor courthouse, Services to unrepresented litigants
What is effective?
1. Specialized procedures for
urgent/frequent problems
What is effective?
2. Better integration with supply chain
– Legal information, settlement, prosecution,
mediation
What is effective?

3. Simplification, empowering, self help
What is effective?

4. Sophisticated innovation methods
What is effective?

5. Chief judge having/taking broad
responsibility
What is effective?

6. Computerization and online procedures
The court of the future …
Is likely to deliver procedures that are …
Specialized
Fully integrated
Simple to operate
Developed as product
Under your responsibility
Supported online …
Diagnosis
Free

Online adjudication platform
Adjustable to
• Case type
• Jurisdiction

• Advice
• Referral
• Reflection

Intake
€50?

• Facts/data
• Issues
• Possible solutions

Dialogue
€100?

• Compare views
• Agree solutions

Settlement
Free or €€€
Legal information
Calculation tools
Neutral legal advice
Financial planning
Other services

€500

• Mediation
• Online or offline

Decision

€?

• Judge
• Remaining
issues
Modria Resolution Platform
In one or two years …
Courts can use smart online adjudication
systems

Fully configurable
To problem type
To national rules
For €25-100 per case filed
Innovation at courts happens
But not as much as elsewhere
What are main challenges
for court leaders?
1. THE ACCESS TO JUSTICE TRAP
– Less delay, more effective and accessible
procedure = 0verburdened court
– Little say over product and price
(procedure, fees)

2. Need for more HUMAN,
less complex procedures
– Serving people with or without lawyers
3. Need to enhance neutrality,
INDEPENDENCE, accountability
Breakthroughs are possible!
Our report mentions 3 conditions for more
effective courts
1. Excellent procedures require
a vision
and clear terms of reference
Examples of strategic options:
What should the procedure be able to achieve?
1. Excellent court of last resort?
2. Excellence in solving legal issues?
3. Resolving problems in excellent way?
What does not work:
Deciding on strategy by debate among judges
The benefits of choice
• Focus, motivated people, easier management
• Each option leads to clear but different
– Innovation goals and terms of reference, court size, skills,
staffing, IT systems, links other adjudicators, partnerships,
relationships with users, legal professionals, general public
• If courts do not choose, others will for them
– Random politics, ministries, competing adjudicators
2. True excellence requires a very

sophisticated funding model
Funding models for courts:
Huge barrier to innovation
Innovation > more value/less costs >
more cases filed >
uncertain funding > risk of financial disaster >
court leaders take no risk >
no innovation
Good funding models within reach
• Innovation = lower costs + more
value
• More willingness to pay
• Sophisticated fee and funding
systems for specialized services
3. Courts take responsibility for
design and maintenance of
procedures
Rules of procedure are
barrier to innovation

Great principles
Rules old, detailed, not updated
Innovation has to wait until rules change
Judges twist laws if they innovate
Imagine medical treatments would be
designed by legislators
Health care sector
Each year 10,000s of innovations
in diagnosis, treatments, software and
hardware, computer programs, medicine,
methods for surgery, instruments
Because of risks, quality concerns
Health care innovations
Are certified/licensed/monitored
BUT NOT DESIGNED
By rule makers
Our proposal:
Future laws of
procedure:

Reframing
Principles
+
Certification
system for
procedures
+
Monitoring
Releasing the value of courts

Well monitored:
1. Strategic independence
2. Financial independence
3. Independent designing and
maintaining excellent
procedures
Maurits.Barendrecht@hiil.org

www.hiil.org

If empowered to develop excellent procedures

The future of courts looks bright!

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Trend report trialogue 2013

  • 1. Trialogue: Releasing the value of courts Trend Report 2013 HiiL Innovating Justice Contact: Maurits.Barendrecht@hiil.org
  • 2. Trend report Future of Courts: Challenges? What works? Strategies?
  • 3. Evidence base • Literature review judicial reform, reform procedure • Innovation projects and experience – international criminal courts, supreme courts, courts and their organizations , NL, Can, Ken, Ye • Seminars with court leaders – The Hague, Singapore, San José (Costa Rica), Addis Ababa and Tunis • Describing innovations at innovatingjustice.com • Weekly workshop with our network of experts in our Justice Innovation Lab in The Hague
  • 4. Courts have a great future!
  • 5. No alternative in sight for …. Adjudication ADR: • Mediation only fair with adjudication • Stand alone mediation negligible after 30 years (OECD) • Arbitration < 5% of disputes (OECD) • Ombudsmen, tribunals, committees, media, government agencies, majors also provide “binding” adjudication
  • 6. What is the value added by a typical European court? Median from CEPEJ Data 2012
  • 8. Solves 2320 contested civil cases Separation, employment, commercial, neighbour
  • 9. Corrects 2100 criminal acts 2 homicides, 15 robberies, other, 1400 offenses
  • 10. Decides 265 administrative cases Social security, permits, tax, migration, etc.
  • 11. All this value is created … By 18 judges including 5 higher court judges + staff Budget of €2.7 million = €27 per citizen
  • 12. Effective courts add even more value … By being available! If accessible: • 50% of disputes settle out of court • Up to 70% of incoming civil/criminal cases settle
  • 13. Respect Voice Fairness Trust Knowing what happened Participation Recognition Workable solutions Financial stability For 1 judgment effective courts produce 10 settlements + Peace of mind Proportionate retribution
  • 15. Releasing the value of courts
  • 16.
  • 17. Courts create value … Affordable Accessible Timely By delivering excellent procedures Diagnosis and intake Collecting evidence Facilitating dialogue/settlement Growing towards final judgment Implementation
  • 18. Courts are working on this 58% US court administrators say "My court is innovative“
  • 19. We found 100s of court innovations rug courts, Mental heath courts, Judicial mediation, Facilitadores judiciale "Hot tubbing" experts, courtinnovation.org ,Courthouse dogs, Justice on heels, Therapeutic jurisprudence, Settlement conferences mediator/judge Australian Centre for Justice innovation, Money court online, eLitigation ngapore, Water court, Co-parenting court, Neighbour courts, Justices of th peace, Kaikaia: adjudication software for juvenile courts in Nicaragua, Videoconferncing, Blinded experts, innovatingjustice.com,Justice in your ommunity Peru, OECD, Commercial courts with auditors and business men Employment tribunals, World Justice Project, Religious family courts ndonesia, Patent courts, Disability courts, Social security tribunals, BC Civi esolution centre, Juvenile courts, Immigration tribunals, ODR intake forms QandA intakes, Multidoor courthouse, Services to unrepresented litigants
  • 20. What is effective? 1. Specialized procedures for urgent/frequent problems
  • 21. What is effective? 2. Better integration with supply chain – Legal information, settlement, prosecution, mediation
  • 22. What is effective? 3. Simplification, empowering, self help
  • 23. What is effective? 4. Sophisticated innovation methods
  • 24. What is effective? 5. Chief judge having/taking broad responsibility
  • 25. What is effective? 6. Computerization and online procedures
  • 26. The court of the future …
  • 27. Is likely to deliver procedures that are … Specialized Fully integrated Simple to operate Developed as product Under your responsibility Supported online …
  • 28. Diagnosis Free Online adjudication platform Adjustable to • Case type • Jurisdiction • Advice • Referral • Reflection Intake €50? • Facts/data • Issues • Possible solutions Dialogue €100? • Compare views • Agree solutions Settlement Free or €€€ Legal information Calculation tools Neutral legal advice Financial planning Other services €500 • Mediation • Online or offline Decision €? • Judge • Remaining issues
  • 30. In one or two years … Courts can use smart online adjudication systems Fully configurable To problem type To national rules For €25-100 per case filed
  • 32. But not as much as elsewhere What are main challenges for court leaders?
  • 33. 1. THE ACCESS TO JUSTICE TRAP – Less delay, more effective and accessible procedure = 0verburdened court – Little say over product and price (procedure, fees) 2. Need for more HUMAN, less complex procedures – Serving people with or without lawyers 3. Need to enhance neutrality, INDEPENDENCE, accountability
  • 34. Breakthroughs are possible! Our report mentions 3 conditions for more effective courts
  • 35. 1. Excellent procedures require a vision and clear terms of reference
  • 36. Examples of strategic options: What should the procedure be able to achieve? 1. Excellent court of last resort? 2. Excellence in solving legal issues? 3. Resolving problems in excellent way? What does not work: Deciding on strategy by debate among judges
  • 37. The benefits of choice • Focus, motivated people, easier management • Each option leads to clear but different – Innovation goals and terms of reference, court size, skills, staffing, IT systems, links other adjudicators, partnerships, relationships with users, legal professionals, general public • If courts do not choose, others will for them – Random politics, ministries, competing adjudicators
  • 38. 2. True excellence requires a very sophisticated funding model
  • 39. Funding models for courts: Huge barrier to innovation Innovation > more value/less costs > more cases filed > uncertain funding > risk of financial disaster > court leaders take no risk > no innovation
  • 40. Good funding models within reach • Innovation = lower costs + more value • More willingness to pay • Sophisticated fee and funding systems for specialized services
  • 41. 3. Courts take responsibility for design and maintenance of procedures
  • 42. Rules of procedure are barrier to innovation Great principles Rules old, detailed, not updated Innovation has to wait until rules change Judges twist laws if they innovate
  • 43. Imagine medical treatments would be designed by legislators
  • 44. Health care sector Each year 10,000s of innovations in diagnosis, treatments, software and hardware, computer programs, medicine, methods for surgery, instruments
  • 45. Because of risks, quality concerns Health care innovations Are certified/licensed/monitored BUT NOT DESIGNED By rule makers
  • 46. Our proposal: Future laws of procedure: Reframing Principles + Certification system for procedures + Monitoring
  • 47. Releasing the value of courts Well monitored: 1. Strategic independence 2. Financial independence 3. Independent designing and maintaining excellent procedures
  • 48. Maurits.Barendrecht@hiil.org www.hiil.org If empowered to develop excellent procedures The future of courts looks bright!